Final call for the vault 10 according to the newsletter. I guess that means no update on shipping costs from Euro store, although @Santos L. Halper said they were looking into it. Disappointing.
Does the presale end this week? is that why there is such an urgency to fix the shipping?
Presale does NOT end this week. Give us some time to figure some thingsout once our full CS team is back from trying to take a few days off. We are still in the middle of a pandemic, please keep this in mind when we don't respond right away. Back to my stacked zoom meetings. slh
How's it going?
A month since the newsletter. And a month - 7 days since your response?
Does the presale end this week? is that why there is such an urgency to fix the shipping?
Presale does NOT end this week. Give us some time to figure some thingsout once our full CS team is back from trying to take a few days off. We are still in the middle of a pandemic, please keep this in mind when we don't respond right away. Back to my stacked zoom meetings. slh
How's it going?
A month since the newsletter. And a month - 7 days since your response?
I think I’m gonna pull the trigger here and go for that f**** expensive shipping :-/
good for u..with this shipping cost,musicglue will not get my money
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I think I’m gonna pull the trigger here and go for that f**** expensive shipping :-/
good for u..with this shipping cost,musicglue will not get my money
It is interesting to see, that you are exclusively blaming musicglue for this debacle. This is Pearl Jam´s European store, so 10c is at least partly to blame. And I can’t understand why they are stating here in the forum, that they are looking into this and don’t care to give us a follow-up on this.
I think I’m gonna pull the trigger here and go for that f**** expensive shipping :-/
good for u..with this shipping cost,musicglue will not get my money
It is interesting to see, that you are exclusively blaming musicglue for this debacle. This is Pearl Jam´s European store, so 10c is at least partly to blame. And I can’t understand why they are stating here in the forum, that they are looking into this and don’t care to give us a follow-up on this.
yes,cos i know what musicglue did..musicglue already answer to fans email them about it that its cos of the shipping company they use and cos of tracking,which is bullshit answer as well 10c part and fault is that they didnt jump on it to fix it..and probably they eat musicglue excuse that its "BREXIT" Fault ..which we all know its not.. but the money for the shipping goes to musicglue pocket..thats why i said musicglue will not get my money also,its not pj shop..its a big comnpany that made deal with pj to sell some pj merch and ship from uk.. as u can see they have a couple of vinyl and some shirt that made in european companies ,like the sports shirt and dont give up ones,, they have nothing else from the merch 10c selling.
Post edited by dimitrispearljam on
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
It's a bit of a dickbag move, but...I wonder how many people buy two, knowing that they can recoup the shipping costs by flipping the second vault.
Just out of interest, why would this be considered a dickbag move when they are not limited in number? Not defending anyone for doing this, just curious.
No, I don’t expect any changes and not even any comments on this from @Santos L. Halper or 10c. It looks like they don’t care enough to even give an update / final comment here. Which would be a shame.
the shipping cost in europe from europe shop was 51 euros,then went 52.. now its 53.22 funny..its getting more expensive thanks
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
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goldrush
everybody knows this is nowhere Posts: 7,288
The shipping cost to Australia for Neil Young’s 10-disc Archives II box set was only $15.99
Hopefully 10C can do something about the Vault shipping
Disappointed there is no Blu-ray release. Believe I paid less on the Archives Volume 1 Blu-ray then what they are selling for just the CD's for Archives Volume 2. Yeah it includes a card to download the digital downloads. Not sure why they couldn't burn the hi-res 192/24 audio on Blu-ray like Volume 1 with custom menus / chapters & all. As for weight, Vault 10 is 5 lbs. NY Archives V2 Box Set might be a little lighter.
The Archives II box set arrived in Sydney today (24/11), only 4 days after its official release date. It weighs in at almost 7lb, making it heavier than a Vault.
The shipping cost was $15.99 and it got here a hell of a lot quicker than I have ever received anything from 10C...
So, the question remains... why is the Vault shipping so damned expensive?
Post edited by goldrush on
“Do not postpone happiness”
(Jeff Tweedy, Sydney 2007)
Does the presale end this week? is that why there is such an urgency to fix the shipping?
Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. We are still in the middle of a pandemic, please keep this in mind when we don't respond right away. Back to my stacked zoom meetings. slh
How is your time being spent here to "figure some things out", your CS team had "a few days off" in mid October. That is, if I am counting correctly three (3) months ago now? That sure is "some time" - isn't it?
I doubt your stacked zoom meeting can be that stacked, can they?
So let me repost this - three months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in jan 2021: NOW THREE (3) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
Post edited by Spiritual_Chaos on
"Mostly I think that people react sensitively because they know you’ve got a point"
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on2legs
Standing in the Jersey rain… Posts: 14,436
I think your odds of a response are inversely proportional to how antagonizing your posts are.
1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore
It's a bit of a dickbag move, but...I wonder how many people buy two, knowing that they can recoup the shipping costs by flipping the second vault.
Just out of interest, why would this be considered a dickbag move when they are not limited in number? Not defending anyone for doing this, just curious.
Maybe that's the wrong term, but there's something weird about "Let me flip a pressed-to-order item to a non-member when there's absolutely nothing stopping that non-member from joining."
Like who would pay $250 for an item when they can buy that same item for far less PLUS buy a membership? Is your relationship with the band that weird that you want to pay a flipper more than what it would take for you to join 10C? Is it some sort of "stick it to the band because I got hosed on too many mystery boxes?"
I have questions.
Presidential Advice from President-Elect Mike McCready: "Are you getting something out of this all encompassing trip?"
Comments
A month since the newsletter. And a month - 7 days since your response?
More than "a few days off".
@Santos L. Halper
Wish we knew. Best to place an order now before it's too late.
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
10c part and fault is that they didnt jump on it to fix it..and probably they eat musicglue excuse that its "BREXIT" Fault ..which we all know its not..
but the money for the shipping goes to musicglue pocket..thats why i said musicglue will not get my money
also,its not pj shop..its a big comnpany that made deal with pj to sell some pj merch and ship from uk..
as u can see they have a couple of vinyl and some shirt that made in european companies ,like the sports shirt and dont give up ones,,
they have nothing else from the merch 10c selling.
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
$72.99 (plus $5.50 taxes!) to ship a $55 Vault is insane...
(Jeff Tweedy, Sydney 2007)
“Put yer good money on the sunrise”
(Tim Rogers)
now its 53.22
funny..its getting more expensive
thanks
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
It weighs in at almost 7lb, making it heavier than a Vault.
The shipping cost was $15.99 and it got here a hell of a lot quicker than I have ever received anything from 10C...
So, the question remains... why is the Vault shipping so damned expensive?
(Jeff Tweedy, Sydney 2007)
“Put yer good money on the sunrise”
(Tim Rogers)
I doubt your stacked zoom meeting can be that stacked, can they?
So let me repost this - three months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in jan 2021: NOW THREE (3) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
Maybe that's the wrong term, but there's something weird about "Let me flip a pressed-to-order item to a non-member when there's absolutely nothing stopping that non-member from joining."
Like who would pay $250 for an item when they can buy that same item for far less PLUS buy a membership? Is your relationship with the band that weird that you want to pay a flipper more than what it would take for you to join 10C? Is it some sort of "stick it to the band because I got hosed on too many mystery boxes?"
I have questions.