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psst...10/10/2020

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  • goldrushgoldrush everybody knows this is nowherePosts: 5,119
    edited October 16
    I've just checked my old orders and the shipping costs to Australia for previous Vaults were:

    Vault 3 - $5.64
    Vault 4 - $37.49
    Vault 5 - $31.99
    Vault 6 - $37.49
    Vault 7 - $43.99
    Vault 8 - $35.99
    Vault 9 - $35.99

    Vault 10 - $72.99 


    It's really going to suck if I have to miss one but this is a ridiculous price to charge.
    How on earth can it be double the cost from last year?
    “Do not postpone happiness”
    (Jeff Tweedy, Sydney 2007)

    “Put yer good money on the sunrise”
    (Tim Rogers)
  • mookieblalockmookieblalock Posts: 2,689
    These guys sure don’t like Media Mail!!
  • dimitrispearljamdimitrispearljam NINUNINOPROPosts: 137,236
    edited October 16
    I've just checked my old orders and the shipping costs to Australia for previous Vaults were:

    Vault 3 - $5.64
    Vault 4 - $37.49
    Vault 5 - $31.99
    Vault 6 - $37.49
    Vault 7 - $43.99
    Vault 8 - $35.99
    Vault 9 - $35.99

    Vault 10 - $72.99 


    It's really going to suck if I have to miss one but this is a ridiculous price to charge.
    How on earth can it be double the cost from last year?
     triple shipping cost  for us europeans,im not ordering this one unless prices goes down  .
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • JimmyVJimmyV Boston's MetroWestPosts: 14,774
    The radio silence from 10c on this issue is particularly strange and disappointing. 
    ___________________________________________

    "...I changed by not changing at all..."
  • LoujoeLoujoe Posts: 1,684
    Maybe something's up. Take care friends.
  • rustneversleepsrustneversleeps The Motel of Lost CompanionsPosts: 1,841
    Or maybe there is nothing to say, the price is the price. 
    {1996} Columbia, MD 9/24 - NYC 9/28 {1998} Camden, NJ 8/28-8/29 {2000} Jones Beach, NY 8/25 - Camden, NJ 9/1-9/2 {2003} West Palm Beach, FL 4/11 - Phila, PA 4/28 - Buffalo, NY 5/2 - State College, PA 5/3 - Camden, NJ 7/5-7/6 - NYC 7/9 {2004} Reading, PA 10/1 {2005} George, WA 9/1 - Vancouver, BC 9/2 - Atlantic City, NJ 9/30 - Phila, PA 10/3 {2006} NYC 5/5 - Boston, MA 5/25 - Camden, NJ 5/27-5/28 - East Rutherford, NJ 6/1-6/3 - Las Vegas, NV 7/6 {2007} Chicago, IL 8/5 {2008} Manchester, TN 6/14 - Virginia Beach, VA 6/17 - Camden, NJ 6/19-6/20 - Washington, DC 6/22 {2009} Phila, PA 10/27-10/30-10/31 {2012} Phila, PA 9/2 {2013} Chicago, IL 7/19 - Brooklyn, NY 10/19 - Phila, PA 10/21-10/22 - Hartford, CT 10/25 - Baltimore, MD 10/27 - Seattle, WA 12/6 {2014} Lincoln, NE 10/9 - Austin, TX 10/12 - Detroit, MI 10/16 - Moline, IL 10/17 - Denver, CO 10/22 - Mountain View, CA 10/25 {2015} NYC 9/26 {2016} Greenville, SC 4/16 - Hampton, VA 4/18 - Phila, PA 4/28-4/29 - NYC 5/1-5/2 - Telluride, CO 7/9 - Boston, MA 8/5 - Chicago, IL 8/20-8/22 {2017} RRHOF Brooklyn, NY 4/7 {2018} Seattle, WA 8/8-8/10 - Chicago, IL 8/18-8/20 

    <--EV--> {2008} NYC 8/5 {2009} Albany, NY 6/9 {2015} Rosemont, IL 5/14 
                   OHANA- Dana Point, CA - 9/9/2017 - 9/29/2018 - 9/28/2019

    <--TOTD--> Phila, PA 11/4-11/5 - Seattle, WA 11/20-11/21
  • hihobibohihobibo Tampa, FLPosts: 583
    goldrush said:
    I've just checked my old orders and the shipping costs to Australia for previous Vaults were:

    Vault 3 - $5.64
    Vault 4 - $37.49
    Vault 5 - $31.99
    Vault 6 - $37.49
    Vault 7 - $43.99
    Vault 8 - $35.99
    Vault 9 - $35.99

    Vault 10 - $72.99 


    It's really going to suck if I have to miss one but this is a ridiculous price to charge.
    How on earth can it be double the cost from last year?
    But on the bright side, its not the 7x increase from V3 to V4.
  • Spiritual_ChaosSpiritual_Chaos Posts: 21,698
    Can you, @Santos L. Halper  and/or @Rubysdad take ONE MINUTE (60 seconds) out of your working day and respond to this?

    This problem occurred on Saturday. And it is Wednesday now. And a lot of European fans are confused because of you NOT COMMUNICATING. I understand from the past that NOT COMMUNICATING is this fanclubs modus operandi in many cases (one could even argue history has shaped it into being a de facto "Brand Promise") -- But come on.

    IT HAS BEEN FOUR (4) DAYS SINCE YOUR NEWSLETTER AND THE SHIPPING PROBLEM

    Get an intern to do it, if your zoom meetings are so stacked that you do not have ONE MINUTE (60 seconds).



    It has now been seven (7) days (yes that is a full week) since the shipping issue  with zero communication from you on the issue @Santos L. Halper  and/or @Rubysdad

    And I'm guessing, that you are aware of the confusion in the fanbase concerning this, while choosing to stay silent? Please correct me, if I am wrong.

    Also, what would be your reaction if you were on the other side of this type of complete communication void -- would be interested to get an answer to that question @Santos L. Halper  and/or @Rubysdad 
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • goldrush said:
    I've just checked my old orders and the shipping costs to Australia for previous Vaults were:

    Vault 3 - $5.64
    Vault 4 - $37.49
    Vault 5 - $31.99
    Vault 6 - $37.49
    Vault 7 - $43.99
    Vault 8 - $35.99
    Vault 9 - $35.99

    Vault 10 - $72.99 


    It's really going to suck if I have to miss one but this is a ridiculous price to charge.
    How on earth can it be double the cost from last year?
    And vault #1 was free. Except the cost of partying at Alpine for days 😄
    6/16/03-St. Paul
    6/27/06-St. Paul
    9/03/11-Alpine
    9/04/11-Alpine
    7/19/13 - Wrigley
    11/19/13 - Phoenix
    10/17/14 - Moline
    10/19/14 - St. Paul
    10/20/14 - Milwaukee
    08/20/2016 - Wrigley
    08/22/2016 - Wrigley
  • Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
  • 1ThoughtKnown1ThoughtKnown Calgary ABPosts: 2,607
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
    Have a great weekend! Thanks to you and everyone at 10c for everything. 
  • on2legson2legs The Jersey ShorePosts: 10,140
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
    Almost everyone here appreciates you and knows you always have our backs.  Thanks, Santos!
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2
    2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2
    2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1
    2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park 
    2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnRHOF)
    2020: MSG | Asbury Park  2021: MSG | Asbury Park

  • Hawk123Hawk123 Posts: 1,699
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
    Thanks Santos, that’s what I figured based on previous vaults. Good luck with all the zoom meetings 
  • LoujoeLoujoe Posts: 1,684
    I heart santos and team
  • goldrushgoldrush everybody knows this is nowherePosts: 5,119
    edited October 17
    Just throwing this out there for reference...

    The shipping cost to Australia for Neil Young’s 10-disc Archives II box set was only $15.99



    Hopefully 10C can do something about the Vault shipping
    Post edited by goldrush on
    “Do not postpone happiness”
    (Jeff Tweedy, Sydney 2007)

    “Put yer good money on the sunrise”
    (Tim Rogers)
  • JimmyVJimmyV Boston's MetroWestPosts: 14,774
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
    I hear you, and the way some of these questions have been framed is obnoxious, but you could have given this answer days ago. 

    Hope you are all healthy and well. 
    ___________________________________________

    "...I changed by not changing at all..."
  • dimitrispearljamdimitrispearljam NINUNINOPROPosts: 137,236
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
     cool u looking into this to fix it...
    ofcourse  safety and stay healthy is  first.priority
    stay safe u and all pj team.
    thanks
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • demetriosdemetrios canadaPosts: 63,102
    goldrush said:
    Just throwing this out there for reference...

    The shipping cost to Australia for Neil Young’s 10-disc Archives II box set was only $15.99



    Hopefully 10C can do something about the Vault shipping

    Disappointed there is no Blu-ray release. Believe I paid less on the Archives Volume 1 Blu-ray then what they are selling for just the CD's for Archives Volume 2. Yeah it includes a card to download the digital downloads. Not sure why they couldn't burn the hi-res 192/24 audio on Blu-ray like Volume 1 with custom menus / chapters & all.  :/  As for weight, Vault 10 is 5 lbs. NY Archives V2 Box Set might be a little lighter.

  • demetriosdemetrios canadaPosts: 63,102
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 

    Thanks for the update. Will wait a few day's before placing an order.
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