psst...10/10/2020

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  • bazzer
    bazzer Posts: 3,126
    biosfear said:
    The feedback I received via email is effectively "it is what it is" because of the new postal rates and the extra 500gms weight of the package. I was directed to the EU store as an alternative. However, shipping to Australia from the EU store is - wait for it - $300 AUD. I'm not holding my breath for a change in shipping rates to this part of the world.
    Yep. My choices shipping for NZ are USD$73 from 10C or USD$220 from EU! :(
  • bazzer
    bazzer Posts: 3,126
    bazzer said:
    Yep. My choices shipping for NZ are USD$73 from 10C or USD$220 from EU! :(

    Actually third option is USD$17 to a reshipper which will charge me about USD$32 to send it on to NZ. Not sure it's worth the risk/hassle.
  • RSS2193
    RSS2193 Posts: 27
    Does anyone have experience if an address needed to be changed for shipping purposes? Theres a chance Ill be at a different location by time the Vault ships out. Would anyone suggest updating that address sooner rather than later?

  • Enzed
    Enzed NZ Posts: 559
    bazzer said:
    bazzer said:
    Yep. My choices shipping for NZ are USD$73 from 10C or USD$220 from EU! :(

    Actually third option is USD$17 to a reshipper which will charge me about USD$32 to send it on to NZ. Not sure it's worth the risk/hassle.
    yeah, too expensive this time round.  It's getting harder to be an overseas fan these days.
    Auckland 1 1995
    Auckland 1998
    EV (Neil Finn and Friends, April 2, 2001)
    Auckland 2009
    Auckland 2014
    Auckland 1 2024
    Auckland 2 2024
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,596
    So nothing was fixed regarding the shipping? Paying members and fans of the band continue to be charged exorbitant shipping prices upfront at time of purchase? 
    ___________________________________________

    "...I changed by not changing at all..."
  • 100 Pacer
    100 Pacer Toronto, ON Posts: 9,321
    demetrios said:
    10club's EU store really needs to fix their shipping rate, cause damn!!! :o




    What purpose does it serve quoting a postage rate from the UK to Canada? Prices are determined by published weight rates and shipper has no discretion to challenge rates.
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X2
  • axeljohan
    axeljohan Posts: 477
    Well, of course 10c could do something about the shipping rates. They could negotiate the rates with the current company. Or use a different company. Experience shows that charging 52 EUR for shipping a 4-LP-Box from the UK to Europe is too expensive. 

    @Santos L. Halper told us, that they would take another look at this mess if would be great to know, if they are still looking into this or if they are telling us to pay it or leave it alone. 
  • Release EV
    Release EV Posts: 2,075
    edited October 2020
    Enzed said:
    bazzer said:
    bazzer said:
    Yep. My choices shipping for NZ are USD$73 from 10C or USD$220 from EU! :(

    Actually third option is USD$17 to a reshipper which will charge me about USD$32 to send it on to NZ. Not sure it's worth the risk/hassle.
    yeah, too expensive this time round.  It's getting harder to be an overseas fan these days.
    Agreed.
    Post edited by Release EV on
  • retro
    retro Posts: 122
    Nothing happen?, then no vault this time.
  • axeljohan
    axeljohan Posts: 477
    I heard that there is a big election in the US today, where they will decide about the shipping costs of the Euro store. 

    @Santos L. Halper please be so kind to tell us afterwards, if you are still looking into this or if this issue is settled as it is. 
  • Staney12
    Staney12 Posts: 51
    Any development?
  • bazzer
    bazzer Posts: 3,126
    Enzed said:
    bazzer said:
    bazzer said:
    Yep. My choices shipping for NZ are USD$73 from 10C or USD$220 from EU! :(

    Actually third option is USD$17 to a reshipper which will charge me about USD$32 to send it on to NZ. Not sure it's worth the risk/hassle.
    yeah, too expensive this time round.  It's getting harder to be an overseas fan these days.
    Another option now that youshop is doing sea freight. Half the price but could take 2 months.
  • axeljohan
    axeljohan Posts: 477
    edited November 2020
    Final call for the vault 10 according to the newsletter. I guess that means no update on shipping costs from Euro store, although @Santos L. Halper said they were looking into it. Disappointing. 
    Post edited by axeljohan on
  • Hoccapuk
    Hoccapuk Posts: 538
    Santos, when will the preorder end?
  • ravillorias
    ravillorias Paris Posts: 459
    I think I’m gonna pull the trigger here and go for that f**** expensive shipping :-/
    -- rafa
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,445
    edited November 2020
    Santos L. Halper said:
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
    How's it going? 

    A month since the newsletter. And a month - 7 days since your response?

    More than "a few days off".

    @Santos L. Halper

    Post edited by Spiritual_Chaos on
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • bazzer
    bazzer Posts: 3,126
    Spiritual_Chaos said:
    Santos L. Halper said:
    Hawk123 said:
    Does the presale end this week? is that why there is such an urgency to fix the shipping? 
    Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. 
    We are still in the middle of a pandemic, please keep this in mind when we don't respond right away.
    Back to my stacked zoom meetings.
    slh 
    How's it going? 

    A month since the newsletter. And a month - 7 days since your response?

    More than "a few days off".

    @Santos L. Halper

    I don't really want an answer to this anymore (unless it involves retrospective refunds! :D), finally pulled the trigger, didn't want to miss out!
  • ravillorias
    ravillorias Paris Posts: 459
    Yeah so do I: hoping for some refund... I just pulled the trigger too.
    -- rafa
  • demetrios
    demetrios Posts: 97,195
    Hoccapuk said:
    Santos, when will the preorder end?

    Wish we knew. Best to place an order now before it's too late.
  • dimitrispearljam
    dimitrispearljam Posts: 139,724
    ravillorias said:
    I think I’m gonna pull the trigger here and go for that f**** expensive shipping :-/
    good for u..with this shipping cost,musicglue will not get my money 
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”

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