psst...10/10/2020

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  • Bratsky
    Bratsky Posts: 4
    Ordered, but can smeone tell me how it is possible to pay at UK / EU shop the price of shipping to the Czech Republic (EU Member State) in the same amount as the price of the record? Come on, this is either a rip off or mistake in calculation...
  • axeljohan
    axeljohan Posts: 477
    Bratsky said:
    Ordered, but can smeone tell me how it is possible to pay at UK / EU shop the price of shipping to the Czech Republic (EU Member State) in the same amount as the price of the record? Come on, this is either a rip off or mistake in calculation...
    You are free to follow the discussion about shipping fees in Europe here: https://community.pearljam.com/discussion/270471/ten-club-uk-eu-store/p12

    short version: they are way too high, but @Santos L. Halper said they will look into it and he will hopefully come up with an update on this. 
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,445
    axeljohan said:
    Bratsky said:
    Ordered, but can smeone tell me how it is possible to pay at UK / EU shop the price of shipping to the Czech Republic (EU Member State) in the same amount as the price of the record? Come on, this is either a rip off or mistake in calculation...
    You are free to follow the discussion about shipping fees in Europe here: https://community.pearljam.com/discussion/270471/ten-club-uk-eu-store/p12

    short version: they are way too high, but @Santos L. Halper said they will look into it and he will hopefully come up with an update on this. 
    Hasn't both the EU/UK "partner" and the Tenclub Customer Service defended/argued for the set cost? if that is the case, that would imply they do not consider it a mistake to be corrected, the highness of it.
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • axeljohan
    axeljohan Posts: 477
    They sure have. But @Santos L. Halper said they will look into it, so I hope that he will give a final feedback on that matter here in the forum. If the feedback is „it is what it is“, that’s fine with me. 
  • biosfear
    biosfear Melbourne, Australia Posts: 19
    The feedback I received via email is effectively "it is what it is" because of the new postal rates and the extra 500gms weight of the package. I was directed to the EU store as an alternative. However, shipping to Australia from the EU store is - wait for it - $300 AUD. I'm not holding my breath for a change in shipping rates to this part of the world.
  • 1ThoughtKnown
    1ThoughtKnown Posts: 6,155
    biosfear said:
    The feedback I received via email is effectively "it is what it is" because of the new postal rates and the extra 500gms weight of the package. I was directed to the EU store as an alternative. However, shipping to Australia from the EU store is - wait for it - $300 AUD. I'm not holding my breath for a change in shipping rates to this part of the world.
    What?!!! I’ve tried to stay pretty positive throughout this... but that is incomprehensible to me. 
  • Lost In Ohio
    Lost In Ohio Posts: 7,245
    goldrush said:
    Just throwing this out there for reference...

    The shipping cost to Australia for Neil Young’s 10-disc Archives II box set was only $15.99



    Hopefully 10C can do something about the Vault shipping

    Does Neil use Media Mail? It'd be great if PJ did. For the shipping prices I've seen, you'd think those would cover import fees/taxes and not take a very long time to arrive, once shipped.

    At least an update has been given, even if it's a "we're working on it" update.
    Presidential Advice from President-Elect Mike McCready: "Are you getting something out of this all encompassing trip?"
  • Lost In Ohio
    Lost In Ohio Posts: 7,245
    I guess my only concern is that when Eddie mentions flipping the record over, it better be at an appropriate time and not after the first song on the side.

    Hashtag awkward...or something.
    Presidential Advice from President-Elect Mike McCready: "Are you getting something out of this all encompassing trip?"
  • Kearn5y
    Kearn5y Ireland Posts: 3,035
    I gave in and bought it today from the uk store and gave a uk address for irish post. They can forward it on to me for about €4. For an extra couple of quid, they provide full tracking to your door. Shocking
    Kearnsy
  • Flavafraz
    Flavafraz Pennsylvania Posts: 422
    I’m sure they will fix issues that’s probably why they didn’t charge people’s card yet for these
  • PeterED
    PeterED Posts: 375
    edited October 2020
    Flavafraz said:
    I’m sure they will fix issues that’s probably why they didn’t charge people’s card yet for these
    My cc has been charged. (CDN159+)

    ...def having buyer’s remorse about this one. (USD63.00 for shipping is 8.00 more than the actual set!)

    Hoping for some relief once the 10C gets back to the forum on this issue.
    Post edited by PeterED on
    Barrie, Ontario (August 05, 1992); Toronto, Ontario (August 18, 1993); Toronto, Ontario (October 05, 2000); Buffalo, New York (May 02, 2003); Toronto, Ontario (May 09, 2006); Toronto, Ontario (May 10, 2006); Toronto, Ontario (August 21, 2009); Buffalo, New York (May 10, 2010); Toronto, Ontario (September 11, 2011); Toronto, Ontario (September 12, 2011); Toronto 1 (May 10, 2016); Toronto 2 (May 12, 2016); Ottawa (September 3, 2022); Hamilton (September 6, 2022); Toronto (September 8, 2022)
  • ten-vs-vitalogy
    ten-vs-vitalogy Posts: 219
    Kearn5y said:
    I gave in and bought it today from the uk store and gave a uk address for irish post. They can forward it on to me for about €4. For an extra couple of quid, they provide full tracking to your door. Shocking
    Exactly what I'm doing. Honestly I wish I wasn't giving TenClub any money for this but it is what it is. 
  • vinyl boy
    vinyl boy Posts: 204
    I think everyone should get over the cost of shipping.  Initially I was as pissed as everyone else but I just ordered another record.  Shipping from Toronto to Elmvale (136 km) is costing me $12.   So a record coming from say Seattle to Elmvale (4,245 km) for $60 isn’t that overpriced 
  • dimitrispearljam
    dimitrispearljam Posts: 139,724
    vinyl boy said:
    I think everyone should get over the cost of shipping.  Initially I was as pissed as everyone else but I just ordered another record.  Shipping from Toronto to Elmvale (136 km) is costing me $12.   So a record coming from say Seattle to Elmvale (4,245 km) for $60 isn’t that overpriced 
      shipping isnt about distance,..
    especially in europe..the shipping cost is overpriced..so simple 

    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • on2legs
    on2legs Posts: 15,947
    dimitrispearljam said:
    vinyl boy said:
    I think everyone should get over the cost of shipping.  Initially I was as pissed as everyone else but I just ordered another record.  Shipping from Toronto to Elmvale (136 km) is costing me $12.   So a record coming from say Seattle to Elmvale (4,245 km) for $60 isn’t that overpriced 
      shipping isnt about distance,..
    especially in europe..the shipping cost is overpriced..so simple 

    Dimi... you seem to have a good relationship with the 10 club.  Did you email them directly to get any more information?
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore  2025: Raleigh


  • PeterED
    PeterED Posts: 375
    vinyl boy said:
    I think everyone should get over the cost of shipping.  Initially I was as pissed as everyone else but I just ordered another record.  Shipping from Toronto to Elmvale (136 km) is costing me $12.   So a record coming from say Seattle to Elmvale (4,245 km) for $60 isn’t that overpriced 
    ^This is not how shipping works.
    Barrie, Ontario (August 05, 1992); Toronto, Ontario (August 18, 1993); Toronto, Ontario (October 05, 2000); Buffalo, New York (May 02, 2003); Toronto, Ontario (May 09, 2006); Toronto, Ontario (May 10, 2006); Toronto, Ontario (August 21, 2009); Buffalo, New York (May 10, 2010); Toronto, Ontario (September 11, 2011); Toronto, Ontario (September 12, 2011); Toronto 1 (May 10, 2016); Toronto 2 (May 12, 2016); Ottawa (September 3, 2022); Hamilton (September 6, 2022); Toronto (September 8, 2022)
  • demetrios
    demetrios Posts: 97,195
    10club's EU store really needs to fix their shipping rate, cause damn!!! :o




  • kce8
    kce8 Posts: 1,636
    ^ this is completely crazy...

    It's still €52,25 shipping to Germany. I will not pay € 99,25

    If they can't get that fixed bc of Brexit they should use a company in Continental Europe. Just saying. :peace:

  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,596
    Are people's cards being charged at purchase or when these ship?
    ___________________________________________

    "...I changed by not changing at all..."
  • RSS2193
    RSS2193 Posts: 27
    JimmyV said:
    Are people's cards being charged at purchase or when these ship?
     Yes. I was we being charged USD  when I ordered 

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