It's a bit of a dickbag move, but...I wonder how many people buy two, knowing that they can recoup the shipping costs by flipping the second vault.
Just out of interest, why would this be considered a dickbag move when they are not limited in number? Not defending anyone for doing this, just curious.
Maybe that's the wrong term, but there's something weird about "Let me flip a pressed-to-order item to a non-member when there's absolutely nothing stopping that non-member from joining."
Like who would pay $250 for an item when they can buy that same item for far less PLUS buy a membership? Is your relationship with the band that weird that you want to pay a flipper more than what it would take for you to join 10C? Is it some sort of "stick it to the band because I got hosed on too many mystery boxes?"
I have questions.
You didnt have to be a 10c member to buy this from the UK shop. I bought a couple because they werent limited and postage was really cheap here. If this was some limited edition sold out in minutes item then buying multiple is an issue but the pre-order for this made to order item was up for ages. Everyone had plenty of time to buy. I see postage was high for a lot of locations which sucks. Truth is people might be able to get this cheaper than if they ordered it from the shop and paid the postage. I have no idea what Im doing with my spare, I bought it because I could.
Does the presale end this week? is that why there is such an urgency to fix the shipping?
Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. We are still in the middle of a pandemic, please keep this in mind when we don't respond right away. Back to my stacked zoom meetings. slh
How is your time being spent here to "figure some things out", your CS team had "a few days off" in mid October. That is, if I am counting correctly three (3) months ago now? That sure is "some time" - isn't it?
I doubt your stacked zoom meeting can be that stacked, can they?
So let me repost this - three months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in jan 2021: NOW THREE (3) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
So have we reached four (4) months now with you being completely silent while four (4) months ago saying "Give us some time to figure some things out once our full CS team is back from trying to take a few days off. "
I dpon't think you can blame the pandemic or your CS team taking "a few days off" anymore for staying silent for four (4) months? Can you @Santos L. Halper ?
So let me repost this - Four months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in feb 2021: NOW FOUR (4) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me how I am wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
Post edited by Spiritual_Chaos on
"Mostly I think that people react sensitively because they know you’ve got a point"
Also, @Sea is never late saying "we are very big on respect on here" - then if the tables were turned and your were on the "receiving end" and not the one choosing to completely 100% not communicate for four (4) months after saying "we need a few days" @Santos L. Halper then would you consider that to be respectful?
Honest question.
Hold yourself to the same standard you hold others. Do to other as you would have them do to you. And all that.
Post edited by Spiritual_Chaos on
"Mostly I think that people react sensitively because they know you’ve got a point"
Haven’t we learned from the singles that prepaid items are much less likely to get shipped in a timely fashion? In reality it usually takes about 6 months if I remember right. They used to preorder in the summer and ship in December or January. Having the preorder in October I didn’t expect these until March or April. Without going my back multiple pages, it looks like the frustration is lack of communication about the euro store? I don’t see how a pandemic would delay any response. Didn’t they say they’re stuck in zoom meetings all day? So you’re at a computer all day then? So what’s the hold up with some updates? People respond faster during a pandemic because their not out and about.
0
Options
on2legs
Standing in the Jersey rain… Posts: 14,437
Does the presale end this week? is that why there is such an urgency to fix the shipping?
Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. We are still in the middle of a pandemic, please keep this in mind when we don't respond right away. Back to my stacked zoom meetings. slh
How is your time being spent here to "figure some things out", your CS team had "a few days off" in mid October. That is, if I am counting correctly three (3) months ago now? That sure is "some time" - isn't it?
I doubt your stacked zoom meeting can be that stacked, can they?
So let me repost this - three months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in jan 2021: NOW THREE (3) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
So have we reached four (4) months now with you being completely silent while four (4) months ago saying "Give us some time to figure some things out once our full CS team is back from trying to take a few days off. "
I dpon't think you can blame the pandemic or your CS team taking "a few days off" anymore for staying silent for four (4) months? Can you @Santos L. Halper ?
So let me repost this - Four months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in feb 2021: NOW FOUR (4) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me how I am wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore
Does the presale end this week? is that why there is such an urgency to fix the shipping?
Presale does NOT end this week. Give us some time to figure some things out once our full CS team is back from trying to take a few days off. We are still in the middle of a pandemic, please keep this in mind when we don't respond right away. Back to my stacked zoom meetings. slh
How is your time being spent here to "figure some things out", your CS team had "a few days off" in mid October. That is, if I am counting correctly three (3) months ago now? That sure is "some time" - isn't it?
I doubt your stacked zoom meeting can be that stacked, can they?
So let me repost this - three months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in jan 2021: NOW THREE (3) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
So have we reached four (4) months now with you being completely silent while four (4) months ago saying "Give us some time to figure some things out once our full CS team is back from trying to take a few days off. "
I dpon't think you can blame the pandemic or your CS team taking "a few days off" anymore for staying silent for four (4) months? Can you @Santos L. Halper ?
So let me repost this - Four months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in feb 2021: NOW FOUR (4) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me how I am wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
You are always ready to dismiss or be shitty towards me in one way or another,
but at the same time you can never point to anything being factually wrong with what I say or point out.
Interesting.
Says something.
"Mostly I think that people react sensitively because they know you’ve got a point"
Comments
I dpon't think you can blame the pandemic or your CS team taking "a few days off" anymore for staying silent for four (4) months? Can you @Santos L. Halper ?
So let me repost this - Four months later but still being, by my perception, very much true:
A: It still took your organisation a full week (7 days) to offer any form of communication (added in feb 2021: NOW FOUR (4) MONTHS OF SILENCE) (and that communication being your post above), following a major confusing fuck up in your newsletter. I fail to see how communicating would be removed for a full week (7 day) because of the pandemic, coming from an org myself sending out newsletters and keeping in contact with costumers. The infrastructure to reach out to us (the fanbase) is all digital and a login away, so I fail to see how a pandemic or some people "taking a few days off" would stop one (1) with the authority (let's use you as an example) to take one minute or less, to communicate when knowing complete confusion exist. Whether you were sitting at home or not. I would imagine you have a smartphone, or a computer with the information needed to login to the places you need to login. And I have a hard time seeing that this problem would not have entered your radar (and/or someone else having the login for Pearl Jams SoMe channels and/or here), a lot earlier than 7 days post the newsletter. But please, tell me how I am wrong?
The confusion surrounding this appeared moments after the Newsletters was sent out. I fail to see how your organisation would not know about the fuck up at once on Saturday (that would be seven (7) days of choosing to keep fans completely in the dark) -- or are you telling us it took seven days for you to even find out about the issue because your "full CS team" or anyone being able to log on here, went completely off the grid from the newsletter going out and for seven days following? That would be quite the coincidence, wouldn't it?
But also:
B: This is not an isolated incident, but coming off a string of past occurrences of your organisation showing an, according to most fans I talk to (off the forum, I know many fans doesn't feel confident speaking up concerning this fanclub - which also is a culture that isn't healthy and should not be hand-waived away), systemic lack of communication. Whether that is coming from a lack of skill within your organisation or some strategy of keeping the fanbase time and time again in the dark, I do not know, but it doesn't take away from the fact shown by history to exist. How do you, yourself think e.g. the communication surrounding the last two fanclub singles went (or is going rather, in that never ending saga)?
So, it's hard to give the benefit of the doubt here that communication would have been quicker, more transparent and less reluctant if there would not have been this pandemic -- this pandemic seemingly stopping one (1) of you to log in on twitter, or facebook or on here and say something.
It doesn't really come off as plausible to me (as stated, also working with communication, newsletters and customers and bringing this question up with some colleagues). Are you able to see this point of view @Santos L. Halper and/or @Rubysdad ?
Honest question.
Hold yourself to the same standard you hold others. Do to other as you would have them do to you. And all that.
In reality it usually takes about 6 months if I remember right. They used to preorder in the summer and ship in December or January. Having the preorder in October I didn’t expect these until March or April.
Without going my back multiple pages, it looks like the frustration is lack of communication about the euro store? I don’t see how a pandemic would delay any response. Didn’t they say they’re stuck in zoom meetings all day? So you’re at a computer all day then? So what’s the hold up with some updates? People respond faster during a pandemic because their not out and about.
but at the same time you can never point to anything being factually wrong with what I say or point out.
Interesting.
Says something.
Me too. I wonder if they will do a new cover design for Vault 1 CD now.
I didn't know it was exactly the same vault vinyl remix. Many thanks! Still waiting an answer from the 10c support...
Mastered By – Rick Fisher
Mixed By – Brett Eliason
Vinyl
Mastered By – Ed Brooks, Levi Seitz
Mixed By – Josh Evans
Yes the first 2014 release CD. The CD I posted above if you see, is the 2021 remix. Remix by Josh Evans.
https://www.nugs.net/live-download-of-pearl-jam-iwireless-center-moline-il-10-17-2014-mp3-flac-or-online-music-streaming/11455.html#q=Moline&lang=default&start=1