"Lightning Bolt" Vinyl Customer Service Information

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Comments

  • partizanpack
    partizanpack Posts: 16
    GT1015 wrote:
    So what do you do if you bought one, got it, but have not opened it yet, and might not want to open it.... Do you break the seal and check to see there are defects? Or leave it mint, which might not actually be mint...

    leaving it in the plastic wrap is bad for vinyl.
  • jwillmo
    jwillmo Posts: 471
    partizanpack wrote:
    jwillmo wrote:
    partizanpack wrote:
    ]
    It's not 10C's fault you can't send an email. I imagine they would definitely be better at articulating the problem than you, though.
    it is 10C's fault they cannot send conforming goods. by the by, I did send an email to the link provided. Doesn't mean I'm not upset by the entire problem.
    We're all upset about it. We're just not all being ridiculous about it.
  • partizanpack
    partizanpack Posts: 16
    jwillmo wrote:
    We're all upset about it. We're just not all being ridiculous about it.
    Yes, it is totally ridiculous to require a merchant to back the implied warranty of merchantability and not a legal obligation on the merchant or anything like that. Yessiree
  • Walking the miles
    Walking the miles Toronto Posts: 549
    partizanpack wrote:
    jwillmo wrote:
    We're all upset about it. We're just not all being ridiculous about it.
    Yes, it is totally ridiculous to require a merchant to back the implied warranty of merchantability and not a legal obligation on the merchant or anything like that. Yessiree

    Alright, lets take it down a notch everyone, it's a record, not Obamacare...... ;):)
    "Feel the path of everyday....which road you taking?"

    Barrie, ON '98
    Toronto, ON '00/'03/'06/'09/'11/'16(x2)
    Hamilton, ON '05/'11
    Newark, NJ '10
    London, ON '13
    Buffalo, NY '13
    Detroit, MI '14
    Ottawa, ON '16
  • jwillmo
    jwillmo Posts: 471
    partizanpack wrote:
    jwillmo wrote:
    We're all upset about it. We're just not all being ridiculous about it.
    Yes, it is totally ridiculous to require a merchant to back the implied warranty of merchantability and not a legal obligation on the merchant or anything like that. Yessiree
    Glad you finally came around! That wasn't so hard now was it?

    Sorry guys, I'll stop now. I'm a little on edge - I just want to hear Pendulum on vinyl, is that so wrong? Why did THAT song have to be the one that skips!!
  • Walking the miles
    Walking the miles Toronto Posts: 549
    jwillmo wrote:
    Sorry guys, I'll stop now. I'm a little on edge - I just want to hear Pendulum on vinyl, is that so wrong? Why did THAT song have to be the one that skips!!

    :lol: I hear ya! I haven't even got the vinyl in the mail yet to know if its f'd. Hard for me to send an email in when I haven't received it yet. Soon I'm sure. I'm busy fixing my speakers anyway right now. I wanted them to be in perfect shape for when my vinyl arrives.
    "Feel the path of everyday....which road you taking?"

    Barrie, ON '98
    Toronto, ON '00/'03/'06/'09/'11/'16(x2)
    Hamilton, ON '05/'11
    Newark, NJ '10
    London, ON '13
    Buffalo, NY '13
    Detroit, MI '14
    Ottawa, ON '16
  • JK_Livin
    JK_Livin South Jersey Posts: 7,365
    regalturbo wrote:
    So, does ANYONE out there have LB on vinyl that arrived in mint condition inside and out and plays well? Because I haven't seen a post to that effect yet.

    Mine from the 10c is.
    Alright, alright, alright!
    Tom O.
    "I never had any friends later on like the ones I had when I was twelve. Jesus, does anyone?"
    -The Writer
  • Glorified B_Russ
    Glorified B_Russ Posts: 7
    So, like many of you, I've been anxiously waiting since 10/15 for my copy that was ordered in August... aaaaand today I received two copies in the mail.

    Was a replacement automatically issued because the first copy is f'ed up? Anyone else get a double?
  • Walking the miles
    Walking the miles Toronto Posts: 549
    JK_Livin wrote:
    regalturbo wrote:
    So, does ANYONE out there have LB on vinyl that arrived in mint condition inside and out and plays well? Because I haven't seen a post to that effect yet.

    Mine from the 10c is.

    Next your going to tell me the vinyl is red too! :)
    "Feel the path of everyday....which road you taking?"

    Barrie, ON '98
    Toronto, ON '00/'03/'06/'09/'11/'16(x2)
    Hamilton, ON '05/'11
    Newark, NJ '10
    London, ON '13
    Buffalo, NY '13
    Detroit, MI '14
    Ottawa, ON '16
  • SpokenJeremy
    SpokenJeremy Posts: 604
    sludawg13 wrote:
    regalturbo wrote:
    So, does ANYONE out there have LB on vinyl that arrived in mint condition inside and out and plays well? Because I haven't seen a post to that effect yet.

    Sadly, it looks like they're all f'd up. I got mine last night and it was all scuffed up and there was some kind of film on it.

    I feel bad for the band......the detail on the album cover is so awesome. I had to do a double-take, because it looked like the image was painted on there by hand.


    Mine arrived perfect, plays perfect too.
    Intelligence is the key and she was locked out

    Let's Just Pop a Few Yards of Bubble Wrap and Call It a Day!

    Don't Die Wondering

  • South of Seattle
    South of Seattle West Seattle Posts: 10,724
    Mine is not bad, not perfect though :|

    I have the rough edge dings/marks and the vinyl is a little smudged but there's no glue or obvious scratches. Also my record player is in storage right now and I can't listen to it find out about the sound quality.
    NERDS!
  • SPEEDY MCCREADY
    SPEEDY MCCREADY Posts: 26,857
    South of Seattle wrote:
    Mine is not bad, not perfect though :|

    I have the rough edge dings/marks and the vinyl is a little smudged but there's no glue or obvious scratches. Also my record player is in storage right now and I can't listen to it find out about the sound quality.
    I don't give a rats ass.

    :P
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • Knish
    Knish Posts: 53
    Can I expect my original one to arrive any time soon?
    Been sitting in same location since 10/20/13 with no activity
    There are two kinds of women, one that takes your strength, and one that gives you strength

    My next Pearl Jam show will be my 50th

  • KarenK
    KarenK Posts: 5
    Still waiting on my too. I got an email saying it was shipped on 10/16 and it still hasn't arrived yet. Where the hell is my vinyl??? :(
  • MedozK
    MedozK Tennessee Posts: 9,212
    KarenK wrote:
    Still waiting on my too. I got an email saying it was shipped on 10/16 and it still hasn't arrived yet. Where the hell is my vinyl??? :(
    Tracking actually says mine was delivered, but I havent seen it yet. Never had a problem with 10C shipping before...VERY UPSET...trying to figure out what I need to do to get this fixed.
  • Spoken
    Spoken Posts: 1,499
    Day 11 and NO vinyl---
    This is abominable- unless they stopped my order and are giving me the fixed pressing-
    10c- anymore info you could give us ??????
  • soultune0330
    soultune0330 Posts: 129
    Where are you getting a tracking number? I don't have my original yet and no tracking number. Maybe it hasn't shipped yet? Maybe they're waiting for new ones to show up?

    NEVERMIND. Found the tracking on my email.
    Summerfest - Jul 08, 1995 / Summerfest - Jul 09, 1995
    Alpine Valley Music Theatre - Oct 08, 2000
    Alpine Valley Music Theatre - Jun 26, 1998 / Alpine Valley Music Theatre - Jun 27, 1998
    United Center - Jun 18, 2003 / Alpine Valley Music Theatre - Jun 21, 2003
    Sports Arena - Oct 02, 2004
    United Center - May 16, 2006 / United Center - May 17, 2006
    Summerfest - Jun 29, 2006 /Summerfest - Jun 30, 2006
    United Center - Aug 23, 2009
  • Spoken
    Spoken Posts: 1,499
    Anyone wanna call the manufacturer and ask WTF is up???
  • rival.
    rival. Chicago Posts: 7,775
    Spoken wrote:
    Anyone wanna call the manufacturer and ask WTF is up???

    you sound like a good volunteer :thumbup:
  • elwayvedder
    elwayvedder South Jersey Posts: 9,176
    I just called. They aren't sure what they are doing yet as they waiting to hear from the label and Pearl Jam. They are buried in emails and said as soon as they are given direction, they will start replying to emails and asked for everyone just to sit tight and sooner or later they will resolve
    www.operationyellowribbon.org

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