I sent my email October 30 - I'm going to send another one. Thx!
Sent email on the 25th, they replied on the 28th. Still have not gotten a replacement. :evil:
I emailed them again this morning at the fisherscustsvc address and included the text from my original email and the reply. I got an immediate email back saying that my order was in the system and I should receive it within a week. Yay! But still keeping my fingers crossed.
Finally got my copy and upon inspection it looks like someone took a hot glue gun to it in a couple places. Emailed for replacement and they responded within a Half hour. The wait continues.....
Starting to get pissed. Tenclub already took the money out of my account I ordered it the 15th of October, wtf? Where is my vinyl, who should I contact since Tenclub doesn't seem to care?
Starting to get pissed. Tenclub already took the money out of my account I ordered it the 15th of October, wtf? Where is my vinyl, who should I contact since Tenclub doesn't seem to care?
Did you email them?? I think they are responding pretty quickly to emails about vinyl that hasn't yet been received.
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
Starting to get pissed. Tenclub already took the money out of my account I ordered it the 15th of October, wtf? Where is my vinyl, who should I contact since Tenclub doesn't seem to care?
Did you email them?? I think they are responding pretty quickly to emails about vinyl that hasn't yet been received.
Emailed them 2 days ago, no respond yet...
Give a monkey a brain and he'll swear he's the center of the Universe...
Starting to get pissed. Tenclub already took the money out of my account I ordered it the 15th of October, wtf? Where is my vinyl, who should I contact since Tenclub doesn't seem to care?
Did you email them?? I think they are responding pretty quickly to emails about vinyl that hasn't yet been received.
Starting to get pissed. Tenclub already took the money out of my account I ordered it the 15th of October, wtf? Where is my vinyl, who should I contact since Tenclub doesn't seem to care?
Did you email them?? I think they are responding pretty quickly to emails about vinyl that hasn't yet been received.
Yep emailed them a few times
Oh. Well, that sucks man.
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
I sent an email last week Monday 11/4 letting them know that both vinyl and cover were damage. Lori replied back on 11/5, stating a "replacement" will be sent in a couple of weeks. Hope my replacement is both the cover plus vinyl. I guess another wait :(
im fairly certain your sleeve will not come with the record.
i am in the same boat.. when my Vinyl replacement came, there was no sleeve. when i emailed about it, i was told the replacement sleeves were in production, and would be shipped out when they come in.
I paid long long long time ago for the vinyl. But till today no vinyl.
I emailed the tenclub several times. But No reaction at all.
I am really disappointed. I also send an email that I want my money back, if no vinyl is on its way.
Also no reaction from the tenclub.
Its a shame.... :nono: :nono: :nono: :nono:
No vinyl in Austria.
I checked the tracking number but that's no help at all. The only information for the projected delivery date: NO DATE AVAILABLE.
Received the shipping confirmation on 10th october and received the LB Cd weeks ago.
up here in my tree in Vienna 2006: Vienna 2009: Berlin 2010: London ~ Berlin 2012: Amsterdam 1+2 ~ Werchter ~ Arras ~ Berlin 1+2 2014: Milano ~ Trieste ~ Vienna ~ Berlin 2018: Padova ~ Rome 2022: Budapest ~ Vienna EV London/Hammersmith 2012 EV Berlin/Zitadelle 2017
Still no vinyl in Cheshire UK. Pre ordered, paid for, shipped October 10th........ apparently!!
I might have more patience left if I thought I was waiting for a pristine product, but the amount of replacements that seem to have been dished out doesn't fill me with confidence - could be the new year before I'm listening to it on wax!!!
This whole process has been a disgrace from start to whenever it finishes, I haven't emailed anyone yet, but it won't be far off...
The alleged fobbing off from 10c is pretty poor, whilst I am not laying any blame at their door they are the merchant we have ordered with & paid, they have promised delivery on release date ( I was NEVER holding my breath on that one!!) so they should be the first and ONLY port of call for any queries & complaints and perhaps be seen to be more proactive in pacifying us -their customers, THE FANS!!! without whom they wouldn't have this job!!!
Still, really enjoying the album. Well ,as much as you can on mp3/flac anyway!!!!
Anyone else in Canada not received their pre-ordered fan club vinyl?
I live in Edmonton, AB. Still no original but that might be a good thing IF they called the shipment back and are sending out a quality product....IF :fp: . If not, I just hope it comes before the end of the month (Nov) so I can spin that shit prior to going to Cowtown and Van to see them.
Thanks for hitting me back, you definitely shed some light on the situation... I was also hoping to spin that record pre-Van, now it looks like I'll be dropping the needle on my Mp3s... Bummer.
Anyone else in Canada not received their pre-ordered fan club vinyl?
I live in Edmonton, AB. Still no original but that might be a good thing IF they called the shipment back and are sending out a quality product....IF :fp: . If not, I just hope it comes before the end of the month (Nov) so I can spin that shit prior to going to Cowtown and Van to see them.
Thanks for hitting me back, you definitely shed some light on the situation... I was also hoping to spin that record pre-Van, now it looks like I'll be dropping the needle on my Mp3s... Bummer.
I emailed this to 10c after my previous email did not get a response.
Good day Ten Club,
I was just wondering if I should give up on ever receiving my order because it has been more than a month since your email, stating that it was shipped on Oct 10, 2013. I have not received the order for 3 Lightning Bolt Vinyl as of Nov 13, 2013. Can someone in your department please communicate with me? I am concerned about not receiving the Ten Club Pre order because so many other members have not only received their original copies but have now since been issued replacement copies as the originals were of less than optimal quality. I thank you in advance for returning this email.
Regards,
Bennyorr4
and this is the response I got:
Your order was shipped to the address provided. "If this is the correct address, we will reship the missing order ASAP".
Thanks-
10c
Im not sure what ASAP :roll: means but Im sure nothing will happen until after the new year. Anything sooner, and I will be shocked.
ive emailed 10club about 6 times now all we get is "your order has been shipped " end ov i spoke to a friend who lives in same town and he had his 2 weeks ago .i wouldnt mined if it was tracked by 10club but nope so looks like ill just have to sit it out but not happy :fp:
I just sent my email into URP, skipping on getaway. Lets see how this goes!
Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021
Just sent in my e-mail for a replacement as well. Not only does the record skip, but the gatefold is ripping. I don't care how long it takes, just want to have what I paid for. If they decide to send me a red one, so bet it!
7/19/13 - Wrigley Field, Chicago, IL
10/11/13 - Pittsburgh, PA
10/12/13 - Buffalo, NY
10/16/2014 - Detroit, MI 5/10/2016 - Toronto, ON 3/24/2020 - Hamilton, ON 9/7/2023 - Chicago, IL
Just sent in my e-mail for a replacement as well. Not only does the record skip, but the gatefold is ripping. I don't care how long it takes, just want to have what I paid for. If they decide to send me a red one, so bet it!
are universal replacing the sleeves?
you might need to raise that issue with tenclub too just in case as Im sure someone said somewhere that only tenclub could replace the sleeve
Comments
I emailed them again this morning at the fisherscustsvc address and included the text from my original email and the reply. I got an immediate email back saying that my order was in the system and I should receive it within a week. Yay! But still keeping my fingers crossed.
Emailed them 2 days ago, no respond yet...
Yep emailed them a few times
I guess I have to do more waiting :fp:
I paid long long long time ago for the vinyl. But till today no vinyl.
I emailed the tenclub several times. But No reaction at all.
I am really disappointed. I also send an email that I want my money back, if no vinyl is on its way.
Also no reaction from the tenclub.
Its a shame.... :nono: :nono: :nono: :nono:
I checked the tracking number but that's no help at all. The only information for the projected delivery date: NO DATE AVAILABLE.
Received the shipping confirmation on 10th october and received the LB Cd weeks ago.
2006: Vienna 2009: Berlin 2010: London ~ Berlin 2012: Amsterdam 1+2 ~ Werchter ~ Arras ~ Berlin 1+2
2014: Milano ~ Trieste ~ Vienna ~ Berlin 2018: Padova ~ Rome 2022: Budapest ~ Vienna
EV London/Hammersmith 2012
EV Berlin/Zitadelle 2017
Best to check you are all using the correct address for merch, and shipping enquiries....
Emailed them three days ago and only got an automated response saying:
"##- Please type your reply above this line -##
Thanks for contacting us!
We have received your message “ORDER #xxxxxxx (SHIPPED)” and will respond to it in the order received.
Feel free to reply to this message if you have any additional information
Tenclub"
Nothing more... :thumbdown:
Yes me too.
"We are starting to ship the replacements now and should have yours sometime next week." -Francene
Osaka 2003
Lisbon 1&2 2006
MSG 1&2 2008
Milton Keynes 2014
Wrigley 1&2 2016
10c No. 364XXX
I might have more patience left if I thought I was waiting for a pristine product, but the amount of replacements that seem to have been dished out doesn't fill me with confidence - could be the new year before I'm listening to it on wax!!!
This whole process has been a disgrace from start to whenever it finishes, I haven't emailed anyone yet, but it won't be far off...
The alleged fobbing off from 10c is pretty poor, whilst I am not laying any blame at their door they are the merchant we have ordered with & paid, they have promised delivery on release date ( I was NEVER holding my breath on that one!!) so they should be the first and ONLY port of call for any queries & complaints and perhaps be seen to be more proactive in pacifying us -their customers, THE FANS!!! without whom they wouldn't have this job!!!
Still, really enjoying the album. Well ,as much as you can on mp3/flac anyway!!!!
this is getting rather silly
Werchter/A'dam1/Werchter/EVA'dam2/EVLondon1/Portland/Spokane/Calgary/Vancouver/
Seattle
Longtime ghost
Thanks for hitting me back, you definitely shed some light on the situation... I was also hoping to spin that record pre-Van, now it looks like I'll be dropping the needle on my Mp3s... Bummer.
I emailed this to 10c after my previous email did not get a response.
Good day Ten Club,
I was just wondering if I should give up on ever receiving my order because it has been more than a month since your email, stating that it was shipped on Oct 10, 2013. I have not received the order for 3 Lightning Bolt Vinyl as of Nov 13, 2013. Can someone in your department please communicate with me? I am concerned about not receiving the Ten Club Pre order because so many other members have not only received their original copies but have now since been issued replacement copies as the originals were of less than optimal quality. I thank you in advance for returning this email.
Regards,
Bennyorr4
and this is the response I got:
Your order was shipped to the address provided. "If this is the correct address, we will reship the missing order ASAP".
Thanks-
10c
Im not sure what ASAP :roll: means but Im sure nothing will happen until after the new year. Anything sooner, and I will be shocked.
10/11/13 - Pittsburgh, PA
10/12/13 - Buffalo, NY
10/16/2014 - Detroit, MI
5/10/2016 - Toronto, ON
3/24/2020 - Hamilton, ON
9/7/2023 - Chicago, IL
are universal replacing the sleeves?
you might need to raise that issue with tenclub too just in case as Im sure someone said somewhere that only tenclub could replace the sleeve
could be wrong though...