"Lightning Bolt" Vinyl Customer Service Information

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Comments

  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    Not sure if this was mentioned yet. Has anyone tried cleaning the lp with a good record cleaner like Mobile Fidelity before playing it. Both new & used vinyl has to be cleaned for best results.
    A lot of people have said they cleaned them and still had probs.
    But also, I have never once bought a brand new record that had issues like people are reporting, and I don't usually clean new records before playing them unless they have a lot of particles from the inner sleeve. Every new album I've ever owned had zero static, pops, crackling, etc. I expect new vinyl to sound basically perfect just from past experience.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • ROSELLAROSELLA Lima, Peru Posts: 23
    at least you have you vinyl...im still waiting for my copy to come and 10c doesnt answer my emails...im really pissed...
  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    ROSELLA wrote:
    at least you have you vinyl...im still waiting for my copy to come and 10c doesnt answer my emails...im really pissed...
    Oh, I don't have my vinyl yet either. i live a three hour drive from the warehouse. :lol: I'm just going off of everyone else's reports.
    Hey 10c, how about setting up a pick up option?? :P
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • theJawastheJawas Posts: 395
    Got my replacement today, plays beautifully, thanks UMD/Ten Club!
  • Still have not received LB in Australia so I sent an email saying my copy was damaged and six days later got a replacement - just the vinyl - this shits me that I had to tell a bullshit story and got the album in less than a week but the original that I paid for four months earlier still hasn't got here. Good guys tend to run last.
  • TB180644 wrote:
    Still have not received LB in Australia so I sent an email saying my copy was damaged and six days later got a replacement - just the vinyl - this shits me that I had to tell a bullshit story and got the album in less than a week but the original that I paid for four months earlier still hasn't got here. Good guys tend to run last.

    For real??
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • I just did the same thing...Emailed saying my copy was damaged and they replied quickly stating they'd send a copy this week. Still waiting on my original copy to turn up.

    Can't believe I'm having to do that.
  • boyo79boyo79 Warrington, UK Posts: 6,525
    Replacement arrived today. Only took a week from US to UK. Mightily impressed.

    Just spinning it now, on the original I got pops on MYM & MFS and a skip on MFS. So far no problems with the replacement.
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  • mikerlmikerl Posts: 580
    http://www.youtube.com/watch?v=e-kKX3_5fGU

    good use for the damaged vinyl.
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  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    mikerl wrote:
    http://www.youtube.com/watch?v=e-kKX3_5fGU

    good use for the damaged vinyl.
    I am not sure I have a use for a bowl with a hole in the bottom of it. ;):lol:
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • theJawastheJawas Posts: 395
    PJ_Soul wrote:
    mikerl wrote:
    http://www.youtube.com/watch?v=e-kKX3_5fGU

    good use for the damaged vinyl.
    I am not sure I have a use for a bowl with a hole in the bottom of it. ;):lol:

    Great point. Saw a tutorial on making a notebook cover out of it, but I'm scared i'd cut myself everytime I touch it.If anyone here wants my first Lightning Bolt (Getaway and Pendulum skip, it possibly broke my player's needle), PM me.
  • Received my 'Lightning Bolt' replacement LP today. Will post impressions of same later this evening.
    8-)
  • Received my replacement just now. Just opened it --- SUPER Excited.

    Fast forward 20 seconds:
    Too bad I cant post pics on here..... I cant believe this album came so creatively in TWO PIECES.

    Yup. Smashed right down the center.... ironically, looking like a lightning bolt struck it with the edges all sharp!
    Wooo hoooo 0 for 2.

    NOW WHAT TEN CLUB???
  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    PJ@Chicago wrote:
    Received my replacement just now. Just opened it --- SUPER Excited.

    Fast forward 20 seconds:
    Too bad I cant post pics on here..... I cant believe this album came so creatively in TWO PIECES.

    Yup. Smashed right down the center.... ironically, looking like a lightning bolt struck it with the edges all sharp!
    Wooo hoooo 0 for 2.

    NOW WHAT TEN CLUB???
    Brutal. Just email UMH again and tell them you need another. They're handing them out like candy.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • javis el errantejavis el errante Buenos Aires Posts: 6,136
    I got my CD today, at last, still waiting for the vinyl, just sent an email to the 10C to check what's going on, what to do. At least, most of you got your replacement copies already, I haven't received not even the damaged one... will I ever?
    ... I am not in the business of being liked anymore ...

  • Horse2345Horse2345 Posts: 3,282
    This is pretty ridiculous people have had replacements for weeks and still havent got first copy. Live 3 hours away what a joke.
    UBC 92, Vancouver 93, Vancouver 98, Seattle 02, Vancouver 03, Vancouver 05, Gorge 06, Gorge 06,Seattle 09,Seattle 09, Vancouver09, Montreal 11, Toronto 11,Toronto 11, Vancouver 11,Vancouver 13, Seattle 13
  • My replacement LP of 'Lightning Bolt' is flawless. A nice heavyweight pressing with a great punchy mix, open & spacious, with great stereo separation. A+.
    Deadwax info:
    Side A: BOO 18983-01-A Ucircled II FOR THE LEAGUE OF CRAFTY FULMINOLOGISTS GOLDEN
    Side B: BOO 18983-01-B Ucircled II SURF IS WHERE YOU FIND IT - GERRY LOPEZ GOLDEN
    8-)
  • Horse2345 wrote:
    This is pretty ridiculous people have had replacements for weeks and still havent got first copy. Live 3 hours away what a joke.

    I hear that, I have emailed ten club three times asking for an ETA and no flipping response. What the hell man!
  • jtr101jtr101 Posts: 270
    Just received mine in Newfoundland, should i just send an email asking for a replacement...haha... i won' tbe home until wednseday to inspect it.
    Enjoy difference. Without it we're all boring!

  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    Fuck this. I finally emailed for a replacement even though I haven't received the original. I resisted for a while because it kind of felt wrong, but the more time that passed without the album the more right it felt. :lol:
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • kramer73kramer73 Posts: 2,616
    PJ_Soul wrote:
    Fuck this. I finally emailed for a replacement even though I haven't received the original. I resisted for a while because it kind of felt wrong, but the more time that passed without the album the more right it felt. :lol:

    Good thing you told everyone how stupid you are.
  • Horse2345Horse2345 Posts: 3,282
    kramer73 wrote:
    PJ_Soul wrote:
    Fuck this. I finally emailed for a replacement even though I haven't received the original. I resisted for a while because it kind of felt wrong, but the more time that passed without the album the more right it felt. :lol:

    Good thing you told everyone how stupid you are.

    Grow up buddy.
    UBC 92, Vancouver 93, Vancouver 98, Seattle 02, Vancouver 03, Vancouver 05, Gorge 06, Gorge 06,Seattle 09,Seattle 09, Vancouver09, Montreal 11, Toronto 11,Toronto 11, Vancouver 11,Vancouver 13, Seattle 13
  • DewieCoxDewieCox Posts: 11,430
    Yeah, a little dirty that people are ordering their replacements before they check their originals, though I understand the frustration with the ridiculously shitty shipping method.
  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    kramer73 wrote:
    PJ_Soul wrote:
    Fuck this. I finally emailed for a replacement even though I haven't received the original. I resisted for a while because it kind of felt wrong, but the more time that passed without the album the more right it felt. :lol:

    Good thing you told everyone how frustrated you are.
    Fixed. :P

    (funny how I was probably the fourth person to say this and people only just noticed!)
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • lotsalemonlotsalemon Boston Posts: 2,739
    How long have the email replies from UMG been taking lately? I emailed them beginning of last week and haven't heard back yet.

    I'm assuming they are getting exponentially busy with this as the weeks go by but like most I'm getting impatient :|
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  • lotsalemon wrote:
    How long have the email replies from UMG been taking lately? I emailed them beginning of last week and haven't heard back yet.

    I'm assuming they are getting exponentially busy with this as the weeks go by but like most I'm getting impatient :|

    I had a very pleasant back-and-and forth exchange with Lori Friday morning. She's very cool and personable and accommodating. Unlike a certain fan club that makes it seem like they're doing me a favor by taking my money. I spoke to a rude SOB from 10c who was "very busy" and took it out on me. It's been more than 2 weeks since I emailed aforementioned fan club about replacement jackets and sleeves and they still haven't replied. Unlike a nice woman from UMG who is equally as busy as the fan club and had the time to nicely exchange 4-5 emails with me in a matter of an hour. I hope someone from 10c is reading this so they can send their people to customer service training.
    If nothing is everything, I'll have it all
  • TinAntTinAnt Posts: 343
    Pre-ordered through amazon.ca and have not received the album, damaged or not. Has anyone got anything from Amazon.ca? If I don't get the album through them is it going to be difficult to find one after the dust has settled, were they limited in production?
  • PJ_SoulPJ_Soul Vancouver, BC Posts: 49,993
    TinAnt wrote:
    Pre-ordered through amazon.ca and have not received the album, damaged or not. Has anyone got anything from Amazon.ca? If I don't get the album through them is it going to be difficult to find one after the dust has settled, were they limited in production?
    they weren't limited - they just pulled the first pressing because they were faulty. i'm pretty sure I saw that Amazon had posted a new availability date of November 15th for the new pressing, so you can expect them to ship it after that date.
    With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
  • morellomorello Auckland, New Zealand Posts: 6,217
    I leave for the US in 10 days. It'll be really, really extra fucking annoying if my vinyl isn't goddam here by then. Others in Auckland have received theirs so mine mustn't be far away but still & thennnnnn that it's probably faulty! Can't I pick my replacement up while I'm in the US!?!?!? If only.
    <hr>
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    EV - Canberra, Newcastle & Sydney 1&2 2011
  • CJMST3KCJMST3K Posts: 9,722
    Are they replacing the busted album covers? I mean, 1/4 cut would be one thing. This thing has like a 3" tear.
    ADD 5,200 to the post count you see, thank you. :)
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