Hi all my name's Riccardo, I write from Italy.
Today I received my Lightning Bolt vinyl, and i confirm all issues. I have a big cut in the sleeve (disc and outer one), it plays very crappy with clicks and pops in quite every song and, the best defect, at 30 secs from the beginning of Future Days, my '89 good old Pioneer find a i-don't-know-what that stops the play of the record and the stylus stays there endlessly :( ...i emailed UMG today just few hours after i played LB...hope for the best, but i know i will wait 4 long weeks to know what they will re-deliver to me... anyone else from Italy here?
Bye all and good luck for us :P
Received the vinyl in Denmark today and the record is totally unlistenable and has noise and cracks in the sound on the entire side A. What a shame. Oh well...wrote to the address and hopefully they´ll send a new one ASAP!
Roskilde 2000, Berlin 2006,
Athens 2006, Dusseldorf 2007, Copenhagen 2007, New York NY 1 + 2 2008, Berlin
2009, London 2009, London 2010, Berlin 2010, Manchester 2 2012, Berlin 1 2012,
Stockholm 2012, Oslo 2012, Copenhagen 2012, Amsterdam 1 + 2 (EV solo) 2012,
Amsterdam 1 + 2 2014, Stockholm 2014, Oslo 2014, Leeds 2014, Milton Keynes
2014, Heartland Festival DK (EV solo) 2017, Berlin 2018, Barcelona 2018, Copenhagen 2022, Prague 2022 (Cancelled)
I emailed Ten again last night to complain about not receiving the original and they replied saying they had processed a refund for me..
Pop into work this morning and there it is lol It looks perfect , no marks of any kind that I can see , Fingers crossed it's from the new batch. Came with some stupid stickers too :roll:
So we can request a refund if this thing hasn't shown up yet? That'd work for me - then I can wander down to the local music store and pick up a copy...
I emailed Ten again last night to complain about not receiving the original and they replied saying they had processed a refund for me..
Pop into work this morning and there it is lol It looks perfect , no marks of any kind that I can see , Fingers crossed it's from the new batch. Came with some stupid stickers too :roll:
So we can request a refund if this thing hasn't shown up yet? That'd work for me - then I can wander down to the local music store and pick up a copy...
And what do you do when it shows up from 10C the next day? I guess you're not going to give them their money back.
I emailed Ten again last night to complain about not receiving the original and they replied saying they had processed a refund for me..
Pop into work this morning and there it is lol It looks perfect , no marks of any kind that I can see , Fingers crossed it's from the new batch. Came with some stupid stickers too :roll:
So we can request a refund if this thing hasn't shown up yet? That'd work for me - then I can wander down to the local music store and pick up a copy...
And what do you do when it shows up from 10C the next day? I guess you're not going to give them their money back.
You mean when it shows up over a month after release date when according to the site I ordered it off 'will be shipped to arrive on release date.'?
I don't know if someone has already pointed this out, but my replacement (which came to the Toronto area exactly 7 days after I sent the complaint email!) has the roman numerals "II" etched on the inner rim by the sticker and my defective original does not. I'm guessing this is a way to identify the new batch of pressed vinyl? Might help some of you determine which batch your original or replacement came from.
managed to get my vinyl copy today, but have left it in the locker at work (long story involving a colleague who's a massive PJ fan not being in til tomorrow). Seems to look OK but I was wondering if all vinyl versions came with a digital download as I couldn't see anything on first glance...
You mean when it shows up over a month after release date when according to the site I ordered it off 'will be shipped to arrive on release date.'?
Uh, yeah, I guess that's what I mean. I don't feel like I deserve to get it for free just because it's a month late, do you?
No - I don't feel like I deserve anything for free. Which is why I'd rather cancel my order with 10 Club, go and get the LP from the music store - if 10 Club are desperate for the vinyl back then they can pay for the shipping back to them if it ever shows up.
managed to get my vinyl copy today, but have left it in the locker at work (long story involving a colleague who's a massive PJ fan not being in til tomorrow). Seems to look OK but I was wondering if all vinyl versions came with a digital download as I couldn't see anything on first glance...
If you ordered from the 10C, the download is in your order history.
I have my work address as my delivery address & I only have 5 more days of work now until I leave for the US. It will be extra mental if it doesn't arrive before I leave, I could have had it delivered to someone in the US & picked it up off them! Tomorrow is 5 weeks since I received my shipping confirmation e-mail. Even a pigeon'd be here by now(maybe, I have no idea, but you get what I mean)!
<hr>
PJ - Auckland 2009; Alpine Valley1&2 2011; Man1, Am'dam1&2, Berlin1&2, Stockholm, Oslo & Copenhagen 2012; LA, Oakland, Portland, Spokane, Calgary, Vancouver, Seattle 2013; Auckland 2014
EV - Canberra, Newcastle & Sydney 1&2 2011
I have my work address as my delivery address & I only have 5 more days of work now until I leave for the US. It will be extra mental if it doesn't arrive before I leave, I could have had it delivered to someone in the US & picked it up off them! Tomorrow is 5 weeks since I received my shipping confirmation e-mail. Even a pigeon'd be here by now(maybe, I have no idea, but you get what I mean)!
I'm still waiting too, but did you say some NZers received theirs already? I hope mine was from the first batch, I want a faulty one and a replacement!
I have my work address as my delivery address & I only have 5 more days of work now until I leave for the US. It will be extra mental if it doesn't arrive before I leave, I could have had it delivered to someone in the US & picked it up off them! Tomorrow is 5 weeks since I received my shipping confirmation e-mail. Even a pigeon'd be here by now(maybe, I have no idea, but you get what I mean)!
I'm still waiting too, but did you say some NZers received theirs already? I hope mine was from the first batch, I want a faulty one and a replacement!
Yep, I know of one 10c guy in Auckland who's received his, faulty & unplayable though but e-mail for replacement has been sent.
<hr>
PJ - Auckland 2009; Alpine Valley1&2 2011; Man1, Am'dam1&2, Berlin1&2, Stockholm, Oslo & Copenhagen 2012; LA, Oakland, Portland, Spokane, Calgary, Vancouver, Seattle 2013; Auckland 2014
EV - Canberra, Newcastle & Sydney 1&2 2011
Well my 'free' copy as some of you stated here sounds terrible. So as soon as I ever get my refund I'll buy in town.
This 10c Experience is my first time with a pre-order, and my last.
Well - I figured the waiting had gone on too long, so I emailed 10 Club asking about my order - asking if it had gotten to the point where I should give up hope of it arriving. They Emailed back super quick advising that they'd send me another.
I was wondering how long it took to receive word back from UMG - I emailed them 2 weeks ago and still haven't heard back? Can anyone help?
I received my vinyl in Toronto the first week of November and sent the email the same day. Never heard from them but today I received my good copy. And yes it plays fine.
Very happy with the speed of the replacement.
London Ontario 2013, Buffalo New York 2013, Lincoln Nebraska 2014, Quebec City 2016
I sent an email last week Monday 11/4 letting them know that both vinyl and cover were damage. Lori replied back on 11/5, stating a "replacement" will be sent in a couple of weeks. Hope my replacement is both the cover plus vinyl. I guess another wait :(
Still waiting for the first order to arrive in South West Australia. Longest anything has ever taken. Starting to worry as good I have ordered since have shown up.
Still waiting for the first order to arrive in South West Australia. Longest anything has ever taken. Starting to worry as good I have ordered since have shown up.
Yep, in Melbourne, Australia and also still waiting... and like you I have bought 2 10C t-shirts that have already arrived. How long is "too long" to wait for a pre-order that I ordered day one and has now been out for a month already??
still no vinyl here in the uk. received no email from ten club explaining why this is taking so long, a month after release date and nothing. Never ordering any music from ten club again.
still no vinyl here in the uk. received no email from ten club explaining why this is taking so long, a month after release date and nothing. Never ordering any music from ten club again.
I believe many of us won't be buying music from the 10c again....unless is a very/extremely/rare limited edition
still no vinyl here in the uk. received no email from ten club explaining why this is taking so long, a month after release date and nothing. Never ordering any music from ten club again.
I believe many of us won't be buying music from the 10c again....unless is a very/extremely/rare limited edition
Usually when it comes to ordering stuff from 10C (Mad Season, Shadows, White BS etc), I don't care about the delivery time as I've already heard the music. Waiting 4-5 weeks (and still waiting) for a new album sucks bigtime...
Give a monkey a brain and he'll swear he's the center of the Universe...
still no vinyl here in the uk. received no email from ten club explaining why this is taking so long, a month after release date and nothing. Never ordering any music from ten club again.
don't be too hasty, tenclub did their part in shipping these out, ok they were slightly later than promised but that was a manufacturing delay. The delays since are entirely out of their hands.
Ive found them extremely expedient in dealing with queries on it too.
clearly something has gone wrong on this occasion with a third party shipper, and im sure that is being dealt with internally, and they sure wont come on here and tell us all about that flogging.
I sent an email last week Monday 11/4 letting them know that both vinyl and cover were damage. Lori replied back on 11/5, stating a "replacement" will be sent in a couple of weeks. Hope my replacement is both the cover plus vinyl. I guess another wait :(
im fairly certain your sleeve will not come with the record.
i am in the same boat.. when my Vinyl replacement came, there was no sleeve. when i emailed about it, i was told the replacement sleeves were in production, and would be shipped out when they come in.
Comments
Today I received my Lightning Bolt vinyl, and i confirm all issues. I have a big cut in the sleeve (disc and outer one), it plays very crappy with clicks and pops in quite every song and, the best defect, at 30 secs from the beginning of Future Days, my '89 good old Pioneer find a i-don't-know-what that stops the play of the record and the stylus stays there endlessly :( ...i emailed UMG today just few hours after i played LB...hope for the best, but i know i will wait 4 long weeks to know what they will re-deliver to me... anyone else from Italy here?
Bye all and good luck for us :P
Roskilde 2000, Berlin 2006, Athens 2006, Dusseldorf 2007, Copenhagen 2007, New York NY 1 + 2 2008, Berlin 2009, London 2009, London 2010, Berlin 2010, Manchester 2 2012, Berlin 1 2012, Stockholm 2012, Oslo 2012, Copenhagen 2012, Amsterdam 1 + 2 (EV solo) 2012, Amsterdam 1 + 2 2014, Stockholm 2014, Oslo 2014, Leeds 2014, Milton Keynes 2014, Heartland Festival DK (EV solo) 2017, Berlin 2018, Barcelona 2018, Copenhagen 2022, Prague 2022 (Cancelled)
We have received your E-Mail and apologize for the inconvenience. A replacement vinyl will ship when we have available stock.
Thank you for your patience
UMG Customer Service
..
So I was right. Replacement won't arrive now to Canada till after the New Year.
D'oh!
Now I'm waiting for new artwork...
Eddie Vedder: 15/03/11 • 16/03/11 • 18/03/11 • 19/03/11 • 11/02/14 • 12/02/14
If you ordered from the 10C, the download is in your order history.
PJ - Auckland 2009; Alpine Valley1&2 2011; Man1, Am'dam1&2, Berlin1&2, Stockholm, Oslo & Copenhagen 2012; LA, Oakland, Portland, Spokane, Calgary, Vancouver, Seattle 2013; Auckland 2014
EV - Canberra, Newcastle & Sydney 1&2 2011
PJ - Auckland 2009; Alpine Valley1&2 2011; Man1, Am'dam1&2, Berlin1&2, Stockholm, Oslo & Copenhagen 2012; LA, Oakland, Portland, Spokane, Calgary, Vancouver, Seattle 2013; Auckland 2014
EV - Canberra, Newcastle & Sydney 1&2 2011
This 10c Experience is my first time with a pre-order, and my last.
The waiting game begins again....
I received my vinyl in Toronto the first week of November and sent the email the same day. Never heard from them but today I received my good copy. And yes it plays fine.
Very happy with the speed of the replacement.
Yep, in Melbourne, Australia and also still waiting... and like you I have bought 2 10C t-shirts that have already arrived. How long is "too long" to wait for a pre-order that I ordered day one and has now been out for a month already??
Usually when it comes to ordering stuff from 10C (Mad Season, Shadows, White BS etc), I don't care about the delivery time as I've already heard the music. Waiting 4-5 weeks (and still waiting) for a new album sucks bigtime...
Sent email on the 25th, they replied on the 28th. Still have not gotten a replacement. :evil:
don't be too hasty, tenclub did their part in shipping these out, ok they were slightly later than promised but that was a manufacturing delay. The delays since are entirely out of their hands.
Ive found them extremely expedient in dealing with queries on it too.
clearly something has gone wrong on this occasion with a third party shipper, and im sure that is being dealt with internally, and they sure wont come on here and tell us all about that flogging.
im fairly certain your sleeve will not come with the record.
i am in the same boat.. when my Vinyl replacement came, there was no sleeve. when i emailed about it, i was told the replacement sleeves were in production, and would be shipped out when they come in.
mike