Shut out once again. Ten Club, I would like an explanation

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  • darthvedder
    darthvedder Posts: 2,667
    RP123663 said:
    PB11041 said:
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    That is demonstrably false, I had no last name on my account until this morning and bought tickets for 7 years!   It may have no baring on winning and losing but why take the chance.
    So you bought tickets with a credit card online without a last name?  I call b.s.   Your last name is on the account somewhere, even if it doesn't show up on your main page.

    This. A profile is just what is publicly viewable to you. If they didn't have your last name, they wouldn't be able to charge your card or send you tickets through the mail.
  • aurelgugus
    aurelgugus France & Luxembourg Posts: 499
    What if the issue comes from the BA option ?
    2012 : Amsterdam 2
    2014 : Amsterdam 1&2, Milan, Berlin, Werchter
    2018 : Amsterdam 1&2, Pinkpop, London 1, Berlin, Werchter, London 2
    2020 : ?
  • ricardofurriel
    ricardofurriel Posts: 265
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    I logged in just to make sure everything was ok. My last name was blank under account/settings. I bought a gazzilion tickets in the past 10 years (including two shows coming up showing under my events)
    Severed Hand
  • mace1229
    mace1229 Posts: 9,824
    aurelgugus said:
    What if the issue comes from the BA option ?
    Its not. Most people chose that I think and there are very few issues
  • cmcard
    cmcard Posts: 92
    I'm starting to think my biggest mistake was coming to the board at all. I wasn't worried at all, now ...did I submit right, what is best available, is Ticketmaster account correct, what address is on file, is credit card authorized...

    Surely as long as you got the confirmation email of submission you are fine(assuming you have money in account and name selected)

    Anyway...shows I put in for haven't drawn yet.  So guess I'll wait some more, and read and get worried more 
  • bootlegger10
    bootlegger10 Posts: 16,254
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    After I added my last name this morning it now shows my full name. 
  • RP123663
    RP123663 Posts: 188
    And then you had them send you your tickets to the attention of "Pete"?  Or "Bob"?    It's a required field when signing up for an account.  It's also required for billing purposes.  It's also required for shipping purposes.  Trust me, your last name was in there.  It's cool to double check and reassure yourself, but with all the people on here that are saying their last name was not on the account, you would have heard an enormous uproar yesterday with people getting shut out.  Not just 1 person who likely made some other error.
  • PB11041
    PB11041 Earth Posts: 2,845
    darthvedder said:
    RP123663 said:
    PB11041 said:
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    That is demonstrably false, I had no last name on my account until this morning and bought tickets for 7 years!   It may have no baring on winning and losing but why take the chance.
    So you bought tickets with a credit card online without a last name?  I call b.s.   Your last name is on the account somewhere, even if it doesn't show up on your main page.

    This. A profile is just what is publicly viewable to you. If they didn't have your last name, they wouldn't be able to charge your card or send you tickets through the mail.
    When you order tickets and pay you choose the options of to mail, or digital delivery.  you fill out a form that includes an address and payment that corresponds, yes, but none of that has to match what is in your account profile and non of it repopulates.  I could charge a ticket purchase right now in my account with my wifes card that has a different last name than mine.
    His eminence has yet to show. 
    http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
    http://www.livefootsteps.org/user/?usr=3652

  • rhinomagic
    rhinomagic Charlottesville, VA Posts: 2,553
    PB11041 said:
    RP123663 said:
    PB11041 said:
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    That is demonstrably false, I had no last name on my account until this morning and bought tickets for 7 years!   It may have no baring on winning and losing but why take the chance.
    So you bought tickets with a credit card online without a last name?  I call b.s.   Your last name is on the account somewhere, even if it doesn't show up on your main page.
    You can use any credit card and enter and delete multiple, as long as it is a working card they would not reject payment, none of that data draws into your profile.  Even for the PJ tickets an entirely separate payment page came up, could not use the cards on file had to enter a card during ordering.
    Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing. 
    Memphis 1994
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  • ricardofurriel
    ricardofurriel Posts: 265
    bootlegger10 said:
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    After I added my last name this morning it now shows my full name. 
    Yup same here.
    Severed Hand
  • Triberjay25
    Triberjay25 Detroit Posts: 129
    rhinomagic said:

    Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing. 
    TicketsToday
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  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    Let's be honest, Ticketmaster has every name, address and credit card number you have ever used with them on file.
    Let's also be honest, if any of those aren't showing up in your account it is because Ticketmaster stole your identity and GA tickets, used both in a human trafficking scheme, and you are likely wanted for questioning on multiple continents. 
    ___________________________________________

    "...I changed by not changing at all..."
  • mrussel1
    mrussel1 Posts: 30,879
    moses-i said:

    There's no way GA was 99% at the time the lottery closed.  
  • PB11041
    PB11041 Earth Posts: 2,845
    rhinomagic said:
    PB11041 said:
    RP123663 said:
    PB11041 said:
    RP123663 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    And even that I think has been an overreaction.  When you log into TM it always just says your first name.  Your last name is still on the account though.  You literally cannot create an account or purchase/sell tickets on that site with only a first name.
    That is demonstrably false, I had no last name on my account until this morning and bought tickets for 7 years!   It may have no baring on winning and losing but why take the chance.
    So you bought tickets with a credit card online without a last name?  I call b.s.   Your last name is on the account somewhere, even if it doesn't show up on your main page.
    You can use any credit card and enter and delete multiple, as long as it is a working card they would not reject payment, none of that data draws into your profile.  Even for the PJ tickets an entirely separate payment page came up, could not use the cards on file had to enter a card during ordering.
    Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing. 
    don't know, all I was doing here is making the point that while I had credit cards on file with TM, none of that goes back into the user profile. basically given they said the accounts names should match, there is no reason to not by safe and add the name to the profile.  
    His eminence has yet to show. 
    http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
    http://www.livefootsteps.org/user/?usr=3652

  • Triberjay25
    Triberjay25 Detroit Posts: 129
    PB11041 said:
    rhinomagic said:

    Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing. 
    don't know, all I was doing here is making the point that while I had credit cards on file with TM, none of that goes back into the user profile. basically given they said the accounts names should match, there is no reason to not by safe and add the name to the profile.  
    The Authorization on my card is from TicketsToday**PearlJam and it's out of Virginia 
    03/20/94 - Ann Arbor
    09/22/96 - Toledo
    10/16/14 - Detroit
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    09/08/22 - Toronto 
    09/16/22 - Nashville
    09/18/22 - St. Louis
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    09/05/23 - Chicago 
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    05/16/24 - Vegas
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    05/06/25 - Nashville
    05/08/25 - Nashville
    05/16/25 - Pittsburgh 
    05/18/25 - Pittsburgh
  • RS151862
    RS151862 Pittsburgh, PA Posts: 2,725
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    I won Toronto and not only was I missing the last name, but the zip code was wrong. I checked this am after all the hubbub 
    Pittsburgh 1998 • Pittsburgh 2006 • 2012 Isle Of Wight Festival • 2012 Made In America Festival • Baltimore 2013 • Seattle 2013
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  • jcmitchell28
    jcmitchell28 Fort Worth Posts: 217
    Triberjay25 said:
    jcmitchell28 said:

    For folks hearing back on tickets this far...are those emails going to your 10c email account? 
    Went to my ticketmaster account email......
    Same here. Just got my confirmation for Denver. Thanks. 
  • Abe Froman
    Abe Froman Posts: 5,379
    Stop worrying about the TM last name not showing up in your account. It’s not an issue. Many have posted they won without it 
  • PB11041
    PB11041 Earth Posts: 2,845
    RS151862 said:
    Abe Froman said:
    Someone posted in the other thread they won Denver and didn’t have last name on tm account
    I won Toronto and not only was I missing the last name, but the zip code was wrong. I checked this am after all the hubbub 
    This is the type of information that is helpful.  
    His eminence has yet to show. 
    http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
    http://www.livefootsteps.org/user/?usr=3652

  • SpinTheLastExit
    SpinTheLastExit Edinburgh, Scotland Posts: 460
    I don't think anything needs addressed, it's the luck of the draw. I'm sorry but you can't have the expectation that you will win tickets in every pre-sale.
    2012 – Manchester II
    2014 – Amsterdam I & II, Gdynia, Leeds, Milton Keynes
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    2019 – Dublin [EV]
    2022 – Copenhagen, Hyde Park I, St. Louis
    2023 – Chicago I & II
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