Shut out once again. Ten Club, I would like an explanation
Comments
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jwawrzycki said:I was shut out of Quebec City, my only selection, when the odds said I had a 99% chance of getting them😩...got a mind full of questions and a teacher in my soul...0
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IlliniGuy76 said:Response from TM (not from 10C YET):
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You,
Edgar J.
Ten Club's Ticketmaster Presale Support___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
Found: Soundgarden Hyde Park DVD (Thank you for the gift!)
Posters for Sale: http://community.pearljam.com/discussion/117469/posters-for-sale
T-Shirts for Sale: http://community.pearljam.com/discussion/149289/pj-t-shirt-trade-or-sale0 -
IlliniGuy76 said:Response from TM (not from 10C YET):
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You,
Edgar J.
Ten Club's Ticketmaster Presale Support___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
03/20/94 - Ann Arbor
09/22/96 - Toledo
10/16/14 - Detroit
09/26/21 - Dana Point
10/01/21 - Dana Point
10/02/21 - Dana Point
05/06/22 - Los Angeles
05/07/22 - Los Angeles
07/03/22 - Stockholm
07/05/22 - Copenhagen
09/08/22 - Toronto
09/16/22 - Nashville
09/18/22 - St. Louis
09/20/22 - OKC
09/05/23 - Chicago
09/07/23 - Chicago
05/16/24 - Vegas
05/18/24 - Vegas
05/06/25 - Nashville
05/08/25 - Nashville
05/16/25 - Pittsburgh
05/18/25 - Pittsburgh0 -
I'm guessing where they say your emails must match it is probably not the email associated with the TM account, but when it asked you what your 10C email is. But that is frustrating to not get the same answer as in the directions.0
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given2fly23 said:IlliniGuy76 said:Response from TM (not from 10C YET):
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You,
Edgar J.
Ten Club's Ticketmaster Presale Support___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
I contacted 10C support and they confirmed it was only name (NOT email address).0 -
ricardofurriel said:Guys, check your account. I just checked mine and surprise surprise: my last name was not on it.0
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djbrothers said:given2fly23 said:IlliniGuy76 said:Response from TM (not from 10C YET):
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You,
Edgar J.
Ten Club's Ticketmaster Presale Support___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
I contacted 10C support and they confirmed it was only name (NOT email address).0 -
Starting to get a bad feeling about my Balitmore chances reading this thread.2000: Camden 1, 2003: Philly, State College, Camden 1, MSG 2, Hershey, 2004: Reading, 2005: Philly, 2006: Camden 1, 2, East Rutherford 1, 2007: Lollapalooza, 2008: Camden 1, Washington D.C., MSG 1, 2, 2009: Philly 1, 2, 3, 4, 2010: Bristol, MSG 2, 2011: PJ20 1, 2, 2012: Made In America, 2013: Brooklyn 2, Philly 2, 2014: Denver, 2015: Global Citizen Festival, 2016: Philly 2, Fenway 1, 2018: Fenway 1, 2, 2021: Sea. Hear. Now. 2022: Camden, 2024: Philly 2, 2025: Pittsburgh 1
Pearl Jam bootlegs:
http://wegotshit.blogspot.com0 -
UtahBolt said:tdawe said:pjsteelerfan said:IlliniGuy76 said:jdizzle8291 said:IlliniGuy76 said:jdizzle8291 said:PB11041 said:IlliniGuy76 said:PB11041 said:aidt17 said:Step 2. On the resulting Ticket Request site, sign in to your Ticketmaster account, or create a new one if you don’t have one. Your name under your Ticketmaster account must match your name under your Ten Club membership account.This was step 2 on the pre sale ticket info page.
John Doe
Fan Since 2007
[Edit Profile]
I updated my profile so that my first and last names were where they should be, and now on my account overview it looks like this:
John
Doe
Fan Since 2007
[Edit Profile]
Did not even think to look at it until now because ALL of my correspondence regarding this ticket process has had my full name on it (confirmations, etc.) so far, hopefully it was not an issue?
GO CHECK YOUR ACCOUNT!Question. My 10c email and TM email were different. I remember I entered my 10c email correctly on the appropriate step during entering for tickets. I also changed my TM email to align with 10c this morning.For folks hearing back on tickets this far...are those emails going to your 10c email account?0 -
phoned ticketmaster and they told my wife even though her e mails were different as long as name and credit card were the same . by the way thanks to 10 c and the band for securing more tickets than ever for their fans. they made it more difficult for seat license holders giving them a 2 hour window and no transfers of seats and only the person on the account could have them. they are really making these fan shows to the best of their ability. that's why there are so few complaints of shut outs. in the past the boards would be full of disappointed people. so kudos to the band and club. the proof is in the results so far. as far as the most popular shows ny and balt yes there will be more disappointed people but that will be due to demand . and even then they must have gotten way more seats as the odds are still relatively high with just one ny show. so every one enjoy the ride the shows and if you can help someone out do something nice . its a great feeling to make someone else happy.0
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Ray J. T. said:ricardofurriel said:Guys, check your account. I just checked mine and surprise surprise: my last name was not on it.Severed Hand0
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I contacted TM support and they didn't seem sure of their answer (they said something similar to the above).
I contacted 10C support and they confirmed it was only name (NOT email address).
An email address or a phone number is an unique identifier in many, many databases.
It would also mean that I'm f*cked, since my last name in my 10c profile has a scandinavian ø (o with a dash) and Ticketmaster U.S don't allow that.0 -
mace1229 said:I just changed my name on Ticketmaster to Stew Pidasshole. Lets hope it was in time.
LMAO!!!!
- Chicago Gchicago98-chicago00-chicago03-east troy03-chicago06-chicago09-east troy11_2-chicago13-moline14-milwaukee14-lexington16-chicago16_1-chicago16_2-chicago18_1-chicago18_20 -
foodboy said:phoned ticketmaster and they told my wife even though her e mails were different as long as name and credit card were the same . by the way thanks to 10 c and the band for securing more tickets than ever for their fans. they made it more difficult for seat license holders giving them a 2 hour window and no transfers of seats and only the person on the account could have them. they are really making these fan shows to the best of their ability. that's why there are so few complaints of shut outs. in the past the boards would be full of disappointed people. so kudos to the band and club. the proof is in the results so far. as far as the most popular shows ny and balt yes there will be more disappointed people but that will be due to demand . and even then they must have gotten way more seats as the odds are still relatively high with just one ny show. so every one enjoy the ride the shows and if you can help someone out do something nice . its a great feeling to make someone else happy.0
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JR86440 said:foodboy said:phoned ticketmaster and they told my wife even though her e mails were different as long as name and credit card were the same . by the way thanks to 10 c and the band for securing more tickets than ever for their fans. they made it more difficult for seat license holders giving them a 2 hour window and no transfers of seats and only the person on the account could have them. they are really making these fan shows to the best of their ability. that's why there are so few complaints of shut outs. in the past the boards would be full of disappointed people. so kudos to the band and club. the proof is in the results so far. as far as the most popular shows ny and balt yes there will be more disappointed people but that will be due to demand . and even then they must have gotten way more seats as the odds are still relatively high with just one ny show. so every one enjoy the ride the shows and if you can help someone out do something nice . its a great feeling to make someone else happy."This melody, inside of me, still searches for a solution."0
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UseUrIllusions said:JR86440 said:foodboy said:phoned ticketmaster and they told my wife even though her e mails were different as long as name and credit card were the same . by the way thanks to 10 c and the band for securing more tickets than ever for their fans. they made it more difficult for seat license holders giving them a 2 hour window and no transfers of seats and only the person on the account could have them. they are really making these fan shows to the best of their ability. that's why there are so few complaints of shut outs. in the past the boards would be full of disappointed people. so kudos to the band and club. the proof is in the results so far. as far as the most popular shows ny and balt yes there will be more disappointed people but that will be due to demand . and even then they must have gotten way more seats as the odds are still relatively high with just one ny show. so every one enjoy the ride the shows and if you can help someone out do something nice . its a great feeling to make someone else happy.0
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gotthebottle said:UseUrIllusions said:JR86440 said:foodboy said:phoned ticketmaster and they told my wife even though her e mails were different as long as name and credit card were the same . by the way thanks to 10 c and the band for securing more tickets than ever for their fans. they made it more difficult for seat license holders giving them a 2 hour window and no transfers of seats and only the person on the account could have them. they are really making these fan shows to the best of their ability. that's why there are so few complaints of shut outs. in the past the boards would be full of disappointed people. so kudos to the band and club. the proof is in the results so far. as far as the most popular shows ny and balt yes there will be more disappointed people but that will be due to demand . and even then they must have gotten way more seats as the odds are still relatively high with just one ny show. so every one enjoy the ride the shows and if you can help someone out do something nice . its a great feeling to make someone else happy.0
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Whoever is working the weekend shift at Ticketmaster customer service is in for a pretty rude surprise.Camden 2 2006, Newark 2010, Barclays 2 2013, Central Park 2015, MSG 2 2016, Wrigley 1 2016, Rome 2018, Prague 2018, Asbury Park 2021, EV & Earthlings NYC 1 2022, MSG 2022, Louisville 2022, Dublin 2024, MSG 1 2024, MSG 2 20240
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PJNB said:jerparker20 said:Get_Right said:Lostpawn said:Get_Right said:The odds are BS and demand for this tour will be higher than ever. Demand exceeds supply which means that some people will not get tickets. That is all, there is your explanation.
How many tickets per venue were actually allocated to the 10club. Were identical amounts allocated for each venue? Were more tickets secured for some venues and less at others?
How were the ticket odds actually calculated? How often were the odds being updated? Was there a large last minute submittal of ticket requests that would have caused the actual odds to be off at the moment of the draw and the site was not updated? How were submissions of “best available” classified in the odds, or were they even included in the odds calculation?
How were the ticket draws actually done? Let’s say there were 5,000 tickets per venue available. And they put 3000 tickets in the “first priority” draw. Those who had first priority, but not selected got bumped into “second priority” draw with 1000 tickets with all the people who had made that selection, and so on?
No one here actually knows how the draw went. No where in any communication was there language that everyone would be guaranteed tickets if the odds showed 99%. If someone really sleuthed around the ticket site they’d probably find language stating that the reflected odds may not be accurate or considered accurate.
sometimes people get lucky, sometimes things suck.
If there is 5000 pairs to be won and 10,000 people put in for them odds are at 50%
They draw first priority first (crazy I know). Lets say 4000 people put in as a first pick. All of those people are selected and win their show thus giving them all 100% true odds.
They then move on to second priority (crazy again I know) Lets say 4000 people put in for it as a second pick. Only 1000 pairs are left so only 25% of these people are going to win. Their true odds are 25% and the majority of the second picks lose out.
3rd and 4th get nothing since there are no more tickets left and their true odds are 0%.Turn this anger into
Nuclear fission0 -
JR86440 said:gotthebottle said:UseUrIllusions said:JR86440 said:foodboy said:phoned ticketmaster and they told my wife even though her e mails were different as long as name and credit card were the same . by the way thanks to 10 c and the band for securing more tickets than ever for their fans. they made it more difficult for seat license holders giving them a 2 hour window and no transfers of seats and only the person on the account could have them. they are really making these fan shows to the best of their ability. that's why there are so few complaints of shut outs. in the past the boards would be full of disappointed people. so kudos to the band and club. the proof is in the results so far. as far as the most popular shows ny and balt yes there will be more disappointed people but that will be due to demand . and even then they must have gotten way more seats as the odds are still relatively high with just one ny show. so every one enjoy the ride the shows and if you can help someone out do something nice . its a great feeling to make someone else happy.
Luck of the draw which one you get when you call.
This weekend we rock Portland0
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