Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing.
TicketsToday
03/20/94 - Ann Arbor 09/22/96 - Toledo 10/16/14 - Detroit 09/26/21 - Dana Point 10/01/21 - Dana Point 10/02/21 - Dana Point 05/06/22 - Los Angeles 05/07/22 - Los Angeles 07/03/22 - Stockholm 07/05/22 - Copenhagen 09/08/22 - Toronto 09/16/22 - Nashville 09/18/22 - St. Louis 09/20/22 - OKC 09/05/23 - Chicago 09/07/23 - Chicago 05/16/24 - Vegas 05/18/24 - Vegas
Let's be honest, Ticketmaster has every name, address and credit card number you have ever used with them on file. Let's also be honest, if any of those aren't showing up in your account it is because Ticketmaster stole your identity and GA tickets, used both in a human trafficking scheme, and you are likely wanted for questioning on multiple continents.
Someone posted in the other thread they won Denver and didn’t have last name on tm account
And even that I think has been an overreaction. When you log into TM it always just says your first name. Your last name is still on the account though. You literally cannot create an account or purchase/sell tickets on that site with only a first name.
That is demonstrably false, I had no last name on my account until this morning and bought tickets for 7 years! It may have no baring on winning and losing but why take the chance.
So you bought tickets with a credit card online without a last name? I call b.s. Your last name is on the account somewhere, even if it doesn't show up on your main page.
You can use any credit card and enter and delete multiple, as long as it is a working card they would not reject payment, none of that data draws into your profile. Even for the PJ tickets an entirely separate payment page came up, could not use the cards on file had to enter a card during ordering.
Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing.
don't know, all I was doing here is making the point that while I had credit cards on file with TM, none of that goes back into the user profile. basically given they said the accounts names should match, there is no reason to not by safe and add the name to the profile.
Do we know whether the credit card payment is being processed by Ticketmaster or by the Ten Club? I would think TM, but asking just for the sake of knowing.
don't know, all I was doing here is making the point that while I had credit cards on file with TM, none of that goes back into the user profile. basically given they said the accounts names should match, there is no reason to not by safe and add the name to the profile.
The Authorization on my card is from TicketsToday**PearlJam and it's out of Virginia
03/20/94 - Ann Arbor 09/22/96 - Toledo 10/16/14 - Detroit 09/26/21 - Dana Point 10/01/21 - Dana Point 10/02/21 - Dana Point 05/06/22 - Los Angeles 05/07/22 - Los Angeles 07/03/22 - Stockholm 07/05/22 - Copenhagen 09/08/22 - Toronto 09/16/22 - Nashville 09/18/22 - St. Louis 09/20/22 - OKC 09/05/23 - Chicago 09/07/23 - Chicago 05/16/24 - Vegas 05/18/24 - Vegas
Someone posted in the other thread they won Denver and didn’t have last name on tm account
I won Toronto and not only was I missing the last name, but the zip code was wrong. I checked this am after all the hubbub
Pittsburgh 1998 • Pittsburgh 2006 • 2012 Isle Of Wight Festival • 2012 Made In America Festival • Baltimore 2013 • Seattle 2013 St. Paul 2014 • Mexico City 2015 • Philadelphia II 2016 • Ottawa 2016 • Amsterdam I & II 2018 • Wrigley Field II 2018 • Phoenix 2022 Apollo Theater 2022 • Chicago I 2023 • Baltimore 2024
I don't think anything needs addressed, it's the luck of the draw. I'm sorry but you can't have the expectation that you will win tickets in every pre-sale.
2012 – Manchester II 2014 – Amsterdam I & II, Gdynia, Leeds, Milton Keynes 2016 – Wrigley I & II 2017 – Amsterdam III [EV] 2018 – London I, Padova, Rome, Prague, Krakow, Berlin, Barcelona, Madrid, Wrigley I & II 2019 – Dublin [EV] 2022 – Copenhagen, Hyde Park I, St. Louis 2023 – Chicago I & II 2024 – Dublin, Manchester, Wrigley I & II, NYC I & II
Just got off the phone with TM customer service - I wanted to know if I changed the name on my account to Stone's Mom before the MSG drawing would that help my chances. She hung up on me, very rude.
Let's be honest, Ticketmaster has every name, address and credit card number you have ever used with them on file. Let's also be honest, if any of those aren't showing up in your account it is because Ticketmaster stole your identity and GA tickets, used both in a human trafficking scheme, and you are likely wanted for questioning on multiple continents.
Exactly. If you didn’t give it to them, then Facebook, Twitter, google, or someone else sold it to them. And when there’s a security breech at TM, everyone’s gonna wish their information wasn’t correct...
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You, Edgar J. Ten Club's Ticketmaster Presale Support
___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
Like I suggested three times on here, it was clear they thought twice about trying to match on names, given that it didn't ask you to put your 10C Full Name in on the form, yet it did ask you to put in your 10C Email Address.
'05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
I contacted TM support and they didn't seem sure of their answer (they said something similar to the above).
I contacted 10C support and they confirmed it was only name (NOT email address).
If that's true it is a very unusual unique identifier to use, as a name is so easy to misspell (or it can be written in several different ways). An email address or a phone number is an unique identifier in many, many databases. It would also mean that I'm f*cked, since my last name in my 10c profile has a scandinavian ø (o with a dash) and Ticketmaster U.S don't allow that.
As many already have pointed out, ticketmaster does not match your name. It does not matter if your name is there or not, or if it is spelled differently at 10c vs Ticketmaster. What matters is that your e-mail address matches with your 10c profile (which it had to do for you to be able to add a request?), that your billing address matches the file at the bank and that you have sufficient funds on your card.
I understand that a lot of people are very stressed and/or disappointed and are trying to come up with an explanation for why this and that, but speculations are only leading to one thing: More stress and anxiety, also for others than yourself.
Ten Club support at ticketmaster wrote this to me just av few minutes ago:
Regarding your concern about the spelling on your last name, I investigate a little bit more for you and actually no, it would not affect the spelling of last name, (the o with the dash) most importantly is the email spelled correctly, which we have, billing address matching with file on bank and funds available on your card.
So. Those of you who are still waiting: Hang in there!
There's no way GA was 99% at the time the lottery closed.
It wasn't, was at 32%, however reserved remained at 99%, so moses not getting any tix for either show when he chose Best Available is still unexplained.
I don't think anything needs addressed, it's the luck of the draw. I'm sorry but you can't have the expectation that you will win tickets in every pre-sale.
Not really. WHen people are winning 3rd and 4th pics your first is a guarantee. No one was "shut out" due to high demand. There was something wrong with processing the account. Could even be declined CC due to out of country sale, who knows.
There's no way GA was 99% at the time the lottery closed.
It wasn't, was at 32%, however reserved remained at 99%, so moses not getting any tix for either show when he chose Best Available is still unexplained.
Correct. But his is the only anomaly we know of. The percentages listed are from when the fan submitted...not the final number
There's no way GA was 99% at the time the lottery closed.
Am I correct that this is the only case we know of where someone claims to have selected BA for a show and not get selected? And the screengrab is when GA odds were 99% so would’ve been submitted shortly after the lotto opened. Are we absolutely sure moses-i didn’t re-submit their requests as GA only?
There's no way GA was 99% at the time the lottery closed.
Am I correct that this is the only case we know of where someone claims to have selected BA for a show and not get selected? And the screengrab is when GA odds were 99% so would’ve been submitted shortly after the lotto opened. Are we absolutely sure moses-i didn’t re-submit their requests as GA only?
Yes, this is the only case thus far so it seems like there's more going on
There's no way GA was 99% at the time the lottery closed.
Am I correct that this is the only case we know of where someone claims to have selected BA for a show and not get selected? And the screengrab is when GA odds were 99% so would’ve been submitted shortly after the lotto opened. Are we absolutely sure moses-i didn’t re-submit their requests as GA only?
Yes his is the only case that I’ve seen. I don’t think anybody knows for sure if he re-submitted
There's no way GA was 99% at the time the lottery closed.
Am I correct that this is the only case we know of where someone claims to have selected BA for a show and not get selected? And the screengrab is when GA odds were 99% so would’ve been submitted shortly after the lotto opened. Are we absolutely sure moses-i didn’t re-submit their requests as GA only?
He indicated he did not
This is the challenge when a thread gets big. Ppl check in and assume the same things over and over. They want the easy explanation. And it's impossible to read thru hundreds of comments
Potentially 3 fans with this issue. One who forgot to resubmit one show, but lost on their other show that was resubmitted to fans using a lower priority. Also, all BA tix outside of Bal and NY are 99% odds.
Comments
09/22/96 - Toledo
10/16/14 - Detroit
09/26/21 - Dana Point
10/01/21 - Dana Point
10/02/21 - Dana Point
05/06/22 - Los Angeles
05/07/22 - Los Angeles
07/03/22 - Stockholm
07/05/22 - Copenhagen
09/08/22 - Toronto
09/16/22 - Nashville
09/18/22 - St. Louis
09/20/22 - OKC
09/05/23 - Chicago
09/07/23 - Chicago
05/16/24 - Vegas
05/18/24 - Vegas
Let's also be honest, if any of those aren't showing up in your account it is because Ticketmaster stole your identity and GA tickets, used both in a human trafficking scheme, and you are likely wanted for questioning on multiple continents.
"...I changed by not changing at all..."
http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
http://www.livefootsteps.org/user/?usr=3652
09/22/96 - Toledo
10/16/14 - Detroit
09/26/21 - Dana Point
10/01/21 - Dana Point
10/02/21 - Dana Point
05/06/22 - Los Angeles
05/07/22 - Los Angeles
07/03/22 - Stockholm
07/05/22 - Copenhagen
09/08/22 - Toronto
09/16/22 - Nashville
09/18/22 - St. Louis
09/20/22 - OKC
09/05/23 - Chicago
09/07/23 - Chicago
05/16/24 - Vegas
05/18/24 - Vegas
St. Paul 2014 • Mexico City 2015 • Philadelphia II 2016 • Ottawa 2016 • Amsterdam I & II 2018 • Wrigley Field II 2018 • Phoenix 2022
Apollo Theater 2022 • Chicago I 2023 • Baltimore 2024
http://www.hi5sports.org/ (Sports Program for Kids with Disabilities)
http://www.livefootsteps.org/user/?usr=3652
2014 – Amsterdam I & II, Gdynia, Leeds, Milton Keynes
2016 – Wrigley I & II
2017 – Amsterdam III [EV]
2018 – London I, Padova, Rome, Prague, Krakow, Berlin, Barcelona, Madrid, Wrigley I & II
2019 – Dublin [EV]
2022 – Copenhagen, Hyde Park I, St. Louis
2023 – Chicago I & II
2024 – Dublin, Manchester, Wrigley I & II, NYC I & II
I had to return the favour
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
"...I changed by not changing at all..."
What matters is that your e-mail address matches with your 10c profile (which it had to do for you to be able to add a request?), that your billing address matches the file at the bank and that you have sufficient funds on your card.
I understand that a lot of people are very stressed and/or disappointed and are trying to come up with an explanation for why this and that, but speculations are only leading to one thing: More stress and anxiety, also for others than yourself.
Ten Club support at ticketmaster wrote this to me just av few minutes ago:
Regarding your concern about the spelling on your last name, I investigate a little bit more for you and actually no, it would not affect the spelling of last name, (the o with the dash) most importantly is the email spelled correctly, which we have, billing address matching with file on bank and funds available on your card.
No one was "shut out" due to high demand. There was something wrong with processing the account. Could even be declined CC due to out of country sale, who knows.
He indicated he did not
This is the challenge when a thread gets big. Ppl check in and assume the same things over and over. They want the easy explanation. And it's impossible to read thru hundreds of comments
Potentially 3 fans with this issue. One who forgot to resubmit one show, but lost on their other show that was resubmitted to fans using a lower priority. Also, all BA tix outside of Bal and NY are 99% odds.