Spring Tour Panicky Questions

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  • WMAmorican
    WMAmorican Posts: 248
    How do you change your 10c name at all? I logged in and went to my profile/account, it brings me to a page where I can change my password and whatnot, but my first and last names appear to be hardcoded, i.e. the appear but I can't actually go into the field and change them...??
  • ldent42
    ldent42 NYC Posts: 7,859
    I'm seeing a lot of mention of the 10c presale through TM and a secondary fam verification presale through TM - but HOW do I register for TM's fan verification? In case I get shut out in the 10c sale? 

    And where is the thread where we voice our opinions on the new process and pricing? 


    Thank you for creating a safe space thread for questions. 
    NYC 06/24/08-Auckland 11/27/09-Chch 11/29/09-Newark 05/18/10-Atlanta 09/22/12-Chicago 07/19/13-Brooklyn 10/18/13 & 10/19/13-Hartford 10/25/13-Baltimore 10/27/13-Auckland 1/17/14-GC 1/19/14-Melbourne 1/24/14-Sydney 1/26/14-Amsterdam 6/16/14 & 6/17/14-Milan 6/20/14-Berlin 6/26/14-Leeds 7/8/14-Milton Keynes 7/11/14-St. Louis 10/3/14-NYC 9/26/15
    LIVEFOOTSTEPS.ORG/USER/?USR=435
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    Santos recommended emailing tickets@pearljam.com with questions. Some stuff other fans can help with but if you are concerned about your account send an email.
    ___________________________________________

    "...I changed by not changing at all..."
  • OceansJenny
    OceansJenny Manhattan, NY Posts: 3,409
    JimmyV said:
    Santos recommended emailing tickets@pearljam.com with questions. Some stuff other fans can help with but if you are concerned about your account send an email.
    Yes I think 10c has to update your name in its database. Email them.
    DC '03 - Reading '04 - Philly '05 - Camden 1 '06 - DC '06 - E. Rutherford '06 - The Vic '07 - Lollapalooza '07 - DC '08 - EV DC 1 & 2 '08 (Met Ed!!) - EV Baltimore 1 & 2 '09 - EV NYC 1 '11 (Met Ed!) - Hartford '13 - GCF '15 - MSG 2 '16 - TOTD MSG '16 - Boston 1 & 2 '18 - SHN '21 - EV NYC 1 & 2 '22 - MSG '22
  • jjflash
    jjflash Posts: 5,031
    Vedd Hedd said:
    Not panicked....but i read somewhere that we would be notified if we won the lottery on Jan 19th, so we could enter the verified fan presale on the 23rd.  But now I cant find the info that says that we will be notified on the 19th.   

    The only thing I see is that our tickets will be digitally delivered on the 27th.
    You're correct: PJ lotto winners/loser will be notified over the course of four days (Jan 16-19). Those tix will be delivered digitally on 1/27. By the end of 1/19 you'll know whether or not you need to submit a Verified request for TM's presale on 1/23. Then, if you whiff there, you have the option of trying for tix via the General onsale on 1/24
  • Bentleyspop
    Bentleyspop Craft Beer Brewery, Colorado Posts: 11,400
    edited January 2020
    ldent42 said:
    I'm seeing a lot of mention of the 10c presale through TM and a secondary fam verification presale through TM - but HOW do I register for TM's fan verification? In case I get shut out in the 10c sale? 

    And where is the thread where we voice our opinions on the new process and pricing? 


    Thank you for creating a safe space thread for questions. 

     https://verifiedfan.ticketmaster.com/pearljam

    https://community.pearljam.com/discussion/283030/public-ticket-sale-info#latest

  • on2legs
    on2legs Posts: 15,953
    Will there be charging stations?
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore  2025: Raleigh


  • huntersthompson
    huntersthompson Posts: 1,030
    on2legs said:
    Will there be charging stations?
    It is called the merch table....
  • sheri zona
    sheri zona Makai Side Posts: 356
    will there be pearl jam beer again....oh the important questions!!
    in an underwater nation...near chinamans hat
  • AmandaT
    AmandaT Brooklyn, NY Posts: 22
    WMAmorican said:
    How do you change your 10c name at all? I logged in and went to my profile/account, it brings me to a page where I can change my password and whatnot, but my first and last names appear to be hardcoded, i.e. the appear but I can't actually go into the field and change them...??
    We can't change it, it has to be changed at their end. You will need to email them to request the change 
  • ldent42
    ldent42 NYC Posts: 7,859
    Bentleyspop said:
    ldent42 said:
    I'm seeing a lot of mention of the 10c presale through TM and a secondary fam verification presale through TM - but HOW do I register for TM's fan verification? In case I get shut out in the 10c sale? 

    And where is the thread where we voice our opinions on the new process and pricing? 


    Thank you for creating a safe space thread for questions. 

     https://verifiedfan.ticketmaster.com/pearljam

    https://community.pearljam.com/discussion/283030/public-ticket-sale-info#latest

    Thank you
    NYC 06/24/08-Auckland 11/27/09-Chch 11/29/09-Newark 05/18/10-Atlanta 09/22/12-Chicago 07/19/13-Brooklyn 10/18/13 & 10/19/13-Hartford 10/25/13-Baltimore 10/27/13-Auckland 1/17/14-GC 1/19/14-Melbourne 1/24/14-Sydney 1/26/14-Amsterdam 6/16/14 & 6/17/14-Milan 6/20/14-Berlin 6/26/14-Leeds 7/8/14-Milton Keynes 7/11/14-St. Louis 10/3/14-NYC 9/26/15
    LIVEFOOTSTEPS.ORG/USER/?USR=435
  • Bmyers
    Bmyers Posts: 58
    pjl44 said:
    PJNB said:
    So if my wife and I only bring 1 cell phone and I win two shows and she does as well how does that work with two accounts and one phone? Can you just sign in and out of the app with each one? 
    Can you log in to each account on separate browser windows? Or one in the app and one in a browser window?
    or screen shot the tickets and swipe through?
  • chukdotcom
    chukdotcom Posts: 757
    Is fan to fan resale only 10c members?
  • lexicondevil
    lexicondevil Posts: 2,246
    I just contacted my bank to let them know that there might be a big charge coming through. Maybe I'm being to cautious, but it can't hurt. I'd be so pissed if I lost out because my bank didn't allow the charge.
    1991- Hollywood Palladium, California with Temple of the Dog, Soundgarden, and Alice in Chains -RIP Magazine Show Oct. 6th
    1992- Lollapalooza, Irvine, California
    Nothing since then. I suck.
    2016- Fenway Park, Boston - Both glorious nights
    2022- Oakland Night 2
    2024 Sacramento, CA
  • NewfieintheUSA
    NewfieintheUSA Posts: 2,416
    Bmyers said:
    pjl44 said:
    PJNB said:
    So if my wife and I only bring 1 cell phone and I win two shows and she does as well how does that work with two accounts and one phone? Can you just sign in and out of the app with each one? 
    Can you log in to each account on separate browser windows? Or one in the app and one in a browser window?
    or screen shot the tickets and swipe through?
    No, per the email:

    SafeTix™ Ticket Transferability Information
    SafeTix mobile tickets will be issued for all tickets for all shows. These tickets will be non-transferable, (except in NY and CO where transferability is required by state law), which means that ticket purchasers will be required to enter the venue with their guests. SafeTix tickets use a unique barcode that automatically refreshes every few seconds so they cannot be screenshot or counterfeited. SafeTix tickets require a smartphone to display. No other tickets will be accepted for entry.
  • pjl44
    pjl44 Posts: 10,521
    chukdotcom said:
    Is fan to fan resale only 10c members?
    No, I believe anyone can purchase through there
  • pjl44
    pjl44 Posts: 10,521
    ldent42 said:


    And where is the thread where we voice our opinions on the new process and pricing? 

    I would do that in this discussion:

    https://community.pearljam.com/discussion/283029/pearl-jam-north-american-tour-2020#latest
  • Jason7192
    Jason7192 Southern Indiana Posts: 318
    lexicondevil said:
    I just contacted my bank to let them know that there might be a big charge coming through. Maybe I'm being to cautious, but it can't hurt. I'd be so pissed if I lost out because my bank didn't allow the charge.
    I did the same thing. I recently got screwed trying to get my wife tix to see Bruno Mars in Vegas. The first time I submitted the purchase, it triggered a fraud warning with my credit card that blocked the purchase. I had to confirm that it wasn't fraud and start the whole purchase process over again, and I ended up with worse seats. I didn't want that to happen again and ruin my chances of getting PJ tix, so I called the credit card company yesterday and let them know about the potential upcoming PJ charge. They got it all set up so that it wouldn't trigger any alerts this time and the charges will automatically go through if I'm picked in the lotto.

    Hope you get the shows that you want!
  • OceansJenny
    OceansJenny Manhattan, NY Posts: 3,409
    Great idea folks. I just called my bank and put in a large purchase notification so I don’t get screwed for that reason. 😎

    This panicky thread is great!!
    DC '03 - Reading '04 - Philly '05 - Camden 1 '06 - DC '06 - E. Rutherford '06 - The Vic '07 - Lollapalooza '07 - DC '08 - EV DC 1 & 2 '08 (Met Ed!!) - EV Baltimore 1 & 2 '09 - EV NYC 1 '11 (Met Ed!) - Hartford '13 - GCF '15 - MSG 2 '16 - TOTD MSG '16 - Boston 1 & 2 '18 - SHN '21 - EV NYC 1 & 2 '22 - MSG '22
  • amethgr8
    amethgr8 Posts: 766
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Amy The Great #74594
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