Spring Tour Panicky Questions

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  • cutz
    cutz Posts: 12,230
    CopperTom said:
    Be sure your 10C name matches your Ticketmaster name.  Mine didn't.  Thomas v Tom.  I am going to redo my selections tonight.
    Will 10C let you change your first name? 
  • jdopj
    jdopj Posts: 770
    jjflash said:
    Vedd Hedd said:
    Not panicked....but i read somewhere that we would be notified if we won the lottery on Jan 19th, so we could enter the verified fan presale on the 23rd.  But now I cant find the info that says that we will be notified on the 19th.   

    The only thing I see is that our tickets will be digitally delivered on the 27th.
    You're correct: PJ lotto winners/loser will be notified over the course of four days (Jan 16-19). Those tix will be delivered digitally on 1/27. By the end of 1/19 you'll know whether or not you need to submit a Verified request for TM's presale on 1/23. Then, if you whiff there, you have the option of trying for tix via the General onsale on 1/24
    Canada and US are separate draws?
  • NewfieintheUSA
    NewfieintheUSA Posts: 2,416
    jdopj said:
    jjflash said:
    Vedd Hedd said:
    Not panicked....but i read somewhere that we would be notified if we won the lottery on Jan 19th, so we could enter the verified fan presale on the 23rd.  But now I cant find the info that says that we will be notified on the 19th.   

    The only thing I see is that our tickets will be digitally delivered on the 27th.
    You're correct: PJ lotto winners/loser will be notified over the course of four days (Jan 16-19). Those tix will be delivered digitally on 1/27. By the end of 1/19 you'll know whether or not you need to submit a Verified request for TM's presale on 1/23. Then, if you whiff there, you have the option of trying for tix via the General onsale on 1/24
    Canada and US are separate draws?
    Separate priority pools, yes
  • stickman
    stickman Posts: 1,009
    If you got the confirmation email I would feel safe assuming that the $1 hold was placed as without it you wouldn’t of gotten the confirmation email.  

    Makes sense in my head ... so i
     probably wrong ! 😂😂😂
  • cutz
    cutz Posts: 12,230
    pjl44 said:
    AmandaT said:
    Hi guys - my name on my 10C account is different to my name on Ticketmaster (married name for 10c, maiden name for TM) do we know if that will be a problem even if the email addresses are the same? 
    Based on the below from the instructions, I would just make the change in either your 10C or TM profile so they match. That should be easy enough, no?

    Your name under your Ticketmaster account must match your name under your Ten Club membership account.
    I tried changing my name on my 10C account but it won't let you. Had to change on TM account.
  • spags010
    spags010 Posts: 8
    amethgr8 said:
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Sept 2018, so I've definitely been a member long enough and am eligible.  I have a presale code.  

    I got another email response tonight, but not a helpful one (pasted below).  They're not recognizing that my "name" in my 10c account is a user name, i.e. not a real name, and I can't change have it changed to my real name in time for the presale.  I can't update TM with my user name because it's not a real name either.  So they're not going to match and looks like i'm out of luck. 

    Thanks Matt,

    Thank you for reaching out. If you are eligible - You will want to sign up in the Ticketmaster account with the same name that was in the Pre-Sale announcement email we sent to you. You can edit this on the Ticketmaster site if you already signed up.

    We will get your name updated on your 10c account after the presale. Please use the name on the card for billing.

    To read all about the new presale process, features, and ticketing rules, go here: https://pearljam.com/news/ten-club-ticket-presale-info

    For your convenience, you have 2 more days to submit your Ten Club presale ticket request. The request window is open now and closes Wednesday, Jan 15 at 11:59pm PT.

    Please take your time and read all about the new process. The time you submit your ticket request has no impact on whether or not your request is confirmed.

    Also Log in & read this:
    https://pearljam.com/ten-club/event/unique-presale-code-info

    Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

    Be sure to stay posted to the site and forum for any future updates.

    Have a Beautiful Week!~
    PEACE!!!
    Best Wishes,
    10c

  • pjl44
    pjl44 Posts: 10,521
    spags010 said:
    amethgr8 said:
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Sept 2018, so I've definitely been a member long enough and am eligible.  I have a presale code.  

    I got another email response tonight, but not a helpful one (pasted below).  They're not recognizing that my "name" in my 10c account is a user name, i.e. not a real name, and I can't change have it changed to my real name in time for the presale.  I can't update TM with my user name because it's not a real name either.  So they're not going to match and looks like i'm out of luck. 

    Thanks Matt,

    Thank you for reaching out. If you are eligible - You will want to sign up in the Ticketmaster account with the same name that was in the Pre-Sale announcement email we sent to you. You can edit this on the Ticketmaster site if you already signed up.

    We will get your name updated on your 10c account after the presale. Please use the name on the card for billing.

    To read all about the new presale process, features, and ticketing rules, go here: https://pearljam.com/news/ten-club-ticket-presale-info

    For your convenience, you have 2 more days to submit your Ten Club presale ticket request. The request window is open now and closes Wednesday, Jan 15 at 11:59pm PT.

    Please take your time and read all about the new process. The time you submit your ticket request has no impact on whether or not your request is confirmed.

    Also Log in & read this:
    https://pearljam.com/ten-club/event/unique-presale-code-info

    Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

    Be sure to stay posted to the site and forum for any future updates.

    Have a Beautiful Week!~
    PEACE!!!
    Best Wishes,
    10c

    What does it say in the announcement email you got under Member Info? Your name or spags010?
  • spags010
    spags010 Posts: 8
    pjl44 said:
    spags010 said:
    amethgr8 said:
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Sept 2018, so I've definitely been a member long enough and am eligible.  I have a presale code.  

    I got another email response tonight, but not a helpful one (pasted below).  They're not recognizing that my "name" in my 10c account is a user name, i.e. not a real name, and I can't change have it changed to my real name in time for the presale.  I can't update TM with my user name because it's not a real name either.  So they're not going to match and looks like i'm out of luck. 

    Thanks Matt,

    Thank you for reaching out. If you are eligible - You will want to sign up in the Ticketmaster account with the same name that was in the Pre-Sale announcement email we sent to you. You can edit this on the Ticketmaster site if you already signed up.

    We will get your name updated on your 10c account after the presale. Please use the name on the card for billing.

    To read all about the new presale process, features, and ticketing rules, go here: https://pearljam.com/news/ten-club-ticket-presale-info

    For your convenience, you have 2 more days to submit your Ten Club presale ticket request. The request window is open now and closes Wednesday, Jan 15 at 11:59pm PT.

    Please take your time and read all about the new process. The time you submit your ticket request has no impact on whether or not your request is confirmed.

    Also Log in & read this:
    https://pearljam.com/ten-club/event/unique-presale-code-info

    Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

    Be sure to stay posted to the site and forum for any future updates.

    Have a Beautiful Week!~
    PEACE!!!
    Best Wishes,
    10c

    What does it say in the announcement email you got under Member Info? Your name or spags010?
    spags010.  Can't change my TM name to that though
  • pjl44
    pjl44 Posts: 10,521
    spags010 said:
    pjl44 said:
    spags010 said:
    amethgr8 said:
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Sept 2018, so I've definitely been a member long enough and am eligible.  I have a presale code.  

    I got another email response tonight, but not a helpful one (pasted below).  They're not recognizing that my "name" in my 10c account is a user name, i.e. not a real name, and I can't change have it changed to my real name in time for the presale.  I can't update TM with my user name because it's not a real name either.  So they're not going to match and looks like i'm out of luck. 

    Thanks Matt,

    Thank you for reaching out. If you are eligible - You will want to sign up in the Ticketmaster account with the same name that was in the Pre-Sale announcement email we sent to you. You can edit this on the Ticketmaster site if you already signed up.

    We will get your name updated on your 10c account after the presale. Please use the name on the card for billing.

    To read all about the new presale process, features, and ticketing rules, go here: https://pearljam.com/news/ten-club-ticket-presale-info

    For your convenience, you have 2 more days to submit your Ten Club presale ticket request. The request window is open now and closes Wednesday, Jan 15 at 11:59pm PT.

    Please take your time and read all about the new process. The time you submit your ticket request has no impact on whether or not your request is confirmed.

    Also Log in & read this:
    https://pearljam.com/ten-club/event/unique-presale-code-info

    Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

    Be sure to stay posted to the site and forum for any future updates.

    Have a Beautiful Week!~
    PEACE!!!
    Best Wishes,
    10c

    What does it say in the announcement email you got under Member Info? Your name or spags010?
    spags010.  Can't change my TM name to that though
    Weird. I have to think there are others in a similar situation.
  • spags010
    spags010 Posts: 8
    pjl44 said:
    spags010 said:
    pjl44 said:
    spags010 said:
    amethgr8 said:
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Sept 2018, so I've definitely been a member long enough and am eligible.  I have a presale code.  

    I got another email response tonight, but not a helpful one (pasted below).  They're not recognizing that my "name" in my 10c account is a user name, i.e. not a real name, and I can't change have it changed to my real name in time for the presale.  I can't update TM with my user name because it's not a real name either.  So they're not going to match and looks like i'm out of luck. 

    Thanks Matt,

    Thank you for reaching out. If you are eligible - You will want to sign up in the Ticketmaster account with the same name that was in the Pre-Sale announcement email we sent to you. You can edit this on the Ticketmaster site if you already signed up.

    We will get your name updated on your 10c account after the presale. Please use the name on the card for billing.

    To read all about the new presale process, features, and ticketing rules, go here: https://pearljam.com/news/ten-club-ticket-presale-info

    For your convenience, you have 2 more days to submit your Ten Club presale ticket request. The request window is open now and closes Wednesday, Jan 15 at 11:59pm PT.

    Please take your time and read all about the new process. The time you submit your ticket request has no impact on whether or not your request is confirmed.

    Also Log in & read this:
    https://pearljam.com/ten-club/event/unique-presale-code-info

    Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

    Be sure to stay posted to the site and forum for any future updates.

    Have a Beautiful Week!~
    PEACE!!!
    Best Wishes,
    10c

    What does it say in the announcement email you got under Member Info? Your name or spags010?
    spags010.  Can't change my TM name to that though
    Weird. I have to think there are others in a similar situation.
    Tell me about it.  I signed up years ago for a free account but only became a recurring paying member the last couple of years.  Maybe I never gave my real name when I first signed up or some sort of site migration filled in my first name with my user name.  Oh well, not much I can do about it now.  I submitted for some shows so I'll see how it goes.

    Thanks everyone for your interest and help.  Good luck to all of you and your requests! 
  • cutz
    cutz Posts: 12,230
    spags010 said:
    amethgr8 said:
    spags010 said:
    @TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.  
    @amethgr8 Was the email route helpful?  I actually did just get a response but all they told me was that I had to be an active member.  They didn't initiate steps to change my name.

    Thank you both for responding
    when did you join the ten club ?
    Sept 2018, so I've definitely been a member long enough and am eligible.  I have a presale code.  

    I got another email response tonight, but not a helpful one (pasted below).  They're not recognizing that my "name" in my 10c account is a user name, i.e. not a real name, and I can't change have it changed to my real name in time for the presale.  I can't update TM with my user name because it's not a real name either.  So they're not going to match and looks like i'm out of luck. 

    Thanks Matt,

    Thank you for reaching out. If you are eligible - You will want to sign up in the Ticketmaster account with the same name that was in the Pre-Sale announcement email we sent to you. You can edit this on the Ticketmaster site if you already signed up.

    We will get your name updated on your 10c account after the presale. Please use the name on the card for billing.

    To read all about the new presale process, features, and ticketing rules, go here: https://pearljam.com/news/ten-club-ticket-presale-info

    For your convenience, you have 2 more days to submit your Ten Club presale ticket request. The request window is open now and closes Wednesday, Jan 15 at 11:59pm PT.

    Please take your time and read all about the new process. The time you submit your ticket request has no impact on whether or not your request is confirmed.

    Also Log in & read this:
    https://pearljam.com/ten-club/event/unique-presale-code-info

    Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

    Be sure to stay posted to the site and forum for any future updates.

    Have a Beautiful Week!~
    PEACE!!!
    Best Wishes,
    10c

    So, i was able to change my name to where it matches with 10C & TM accounts when i sign in, but the first name is different for the CC. Will that matter?
  • tmvillemure
    tmvillemure Posts: 12
    edited January 2020
    pjalli said:
    OK another question. Did anyone get an email confirmation after they submitted their 10c requests? i got one for registering for verified fan, but nothing for the 10c entry...
    If you go back into the system you start from scratch, wondering if there is anywhere to see that the entry was submitted. i know, this is definitely a panicky question!
    I did not get an email.  I got my verified fan email though.  I happen to take a screen shot of the confirmation page when it was complete but seriously have no evidence that I requested tickets.   I am requesting a new set assuming per the instructions only the latest one is processed.
    Post edited by tmvillemure on
  • Hoosiers
    Hoosiers Indiana Posts: 189
    I haven't seen anyone mention this...so of course I'm paranoid.
    Getting tix through 10C I see that anytime you go in and re-choose your selections, it always takes the last one and erases the previous entries.
    So...what if I signed in and made my choices, then the next day went back in just to see ODDS and didn't select anything. Would it assume me not selecting anything was my CHOICE this time, thus erasing my actual choice for tickets?

    DOES THIS MAKE SENSE?
    ___________________________________________________________
    "A whisper in the dark...is that you, or just my thoughts?"
    -EV
  • PJNB
    PJNB Posts: 13,890
    Hoosiers said:
    I haven't seen anyone mention this...so of course I'm paranoid.
    Getting tix through 10C I see that anytime you go in and re-choose your selections, it always takes the last one and erases the previous entries.
    So...what if I signed in and made my choices, then the next day went back in just to see ODDS and didn't select anything. Would it assume me not selecting anything was my CHOICE this time, thus erasing my actual choice for tickets?

    DOES THIS MAKE SENSE?
    I am not sure but I do know tonight I am going to do it one final time and never touch it again lol. 
  • Bmyers
    Bmyers Posts: 58

    I have confirmation email... so i am guessing this just means I haven't been "picked" yet correct?
  • bootlegger10
    bootlegger10 Posts: 16,254
    Hoosiers said:
    I haven't seen anyone mention this...so of course I'm paranoid.
    Getting tix through 10C I see that anytime you go in and re-choose your selections, it always takes the last one and erases the previous entries.
    So...what if I signed in and made my choices, then the next day went back in just to see ODDS and didn't select anything. Would it assume me not selecting anything was my CHOICE this time, thus erasing my actual choice for tickets?

    DOES THIS MAKE SENSE?
    I don’t know the answer but suspect it keeps your last entry until you complete a new one or email them to cancel.   I have just been completing a new entry just in case but I only checked once yesterday.  Probably just get the odds from the board here on out.
  • Hoosiers
    Hoosiers Indiana Posts: 189
    PJNB said:
    Hoosiers said:
    I haven't seen anyone mention this...so of course I'm paranoid.
    Getting tix through 10C I see that anytime you go in and re-choose your selections, it always takes the last one and erases the previous entries.
    So...what if I signed in and made my choices, then the next day went back in just to see ODDS and didn't select anything. Would it assume me not selecting anything was my CHOICE this time, thus erasing my actual choice for tickets?

    DOES THIS MAKE SENSE?
    I am not sure but I do know tonight I am going to do it one final time and never touch it again lol. 
    Lol, I am thinking a lot like you...

    By the way, for anyone not understanding my original post, this is in the email from TICKETSTODAY:
    Updating Your Request
    If you would like to update your request (e.g. add shows, add sections, change ticket quantity, etc) you can submit a new request with all of your preferences re-selected. We will only consider your most recent request.

    You have until Wednesday, January 15 at 11:59pm PT to submit a new request, which will cancel any prior requests.
    ___________________________________________________________
    "A whisper in the dark...is that you, or just my thoughts?"
    -EV
  • NEweather
    NEweather Posts: 555
    Bmyers said:

    I have confirmation email... so i am guessing this just means I haven't been "picked" yet correct?
    ( i was worried about what u circled right there too-)
  • jdizzle8291
    jdizzle8291 Erie, PA Posts: 456
    edited January 2020
    Bmyers said:

    I have confirmation email... so i am guessing this just means I haven't been "picked" yet correct?
    That page is for previous 10C lotteries, not this current one run through TM. If you have your TM confirmation email, you’re good. 
    2016: Toronto I, Chicago I + II
    2018: Seattle I + II, Chicago I + II
    2020: Toronto, Ottawa, Quebec, Hamilton, Nashville, St. Louis, Krakow, Budapest, Zurich
  • Bmyers
    Bmyers Posts: 58
    jdizzle8291 said:
    Bmyers said:

    I have confirmation email... so i am guessing this just means I haven't been "picked" yet correct?
    That page is for previous 10C lotteries, not this current one run through TM. If you have your TM confirmation email, you’re good. 
    Thanks
    thought so just need some in person live PJ in my life very soon...

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