Spring Tour Panicky Questions

mfc2006 · January 2020

Thanks, all

UseUrIllusions · January 2020

Lizard said:

CopperTom said:

Be sure your 10C name matches your Ticketmaster name. Mine didn't. Thomas v Tom. I am going to redo my selections tonight.

thank you! gonna try tonite for 10c tix.
made sure I had the Liz vs. Elizabeth names fixed.

I highly doubt your first name prefix will create an issue. You can always change your TM name as well.

OceansJenny · January 2020

UseUrIllusions said:

Lizard said:

CopperTom said:

Be sure your 10C name matches your Ticketmaster name. Mine didn't. Thomas v Tom. I am going to redo my selections tonight.

thank you! gonna try tonite for 10c tix.
made sure I had the Liz vs. Elizabeth names fixed.

I highly doubt your first name prefix will create an issue. You can always change your TM name as well.

Better safe than shut out. Who knows what matching formula they’re using.

Poncier · January 2020

Lizard said:

CopperTom said:

Be sure your 10C name matches your Ticketmaster name. Mine didn't. Thomas v Tom. I am going to redo my selections tonight.

thank you! gonna try tonite for 10c tix.
made sure I had the Liz vs. Elizabeth names fixed.

Just change both account names to Lizard to be safe.

CopperTom · January 2020

OceansJenny said:

UseUrIllusions said:

Lizard said:

CopperTom said:

Be sure your 10C name matches your Ticketmaster name. Mine didn't. Thomas v Tom. I am going to redo my selections tonight.

thank you! gonna try tonite for 10c tix.
made sure I had the Liz vs. Elizabeth names fixed.

I highly doubt your first name prefix will create an issue. You can always change your TM name as well.

Better safe than shut out. Who knows what matching formula they’re using.

It would be a shame to miss out on tickets because of a silly technicality.

NewfieintheUSA · January 2020

CopperTom said:

OceansJenny said:

UseUrIllusions said:

Lizard said:

CopperTom said:

Be sure your 10C name matches your Ticketmaster name. Mine didn't. Thomas v Tom. I am going to redo my selections tonight.

thank you! gonna try tonite for 10c tix.
made sure I had the Liz vs. Elizabeth names fixed.

I highly doubt your first name prefix will create an issue. You can always change your TM name as well.

Better safe than shut out. Who knows what matching formula they’re using.

It would be a shame to miss out on tickets because of a silly technicality.

Agreed. Luckily this thread made me check my account to find that my last name was not on my TM account.

pbultimate · January 2020

I had ** as my first and last name in TM. How is that possible?

Poncier · January 2020

pbultimate said:

I had ** as my first and last name in TM. How is that possible?

Your mother was still loopy on pain meds when she filled out your birth certificate?

amethgr8 · January 2020

ajflicker said:

jdizzle8291 said:

ajflicker said:

Here's an interesting question. Does the 10C pre-sale take Visa Debit? I don't have a CC but my 10C renews through my Visa Debit. I know ticketmaster's site said they accept debits with a major credit card logo. I can't remember if that's how paid last time I got drawn for the 10C pre-sale in 2016.

Not sure why they wouldn't. I've used a MC debit card with both 10C drawings and TM sales in the past.

Thanks. I swear I used my Visa Debit for 2016 tour but can't remember....lol

there were four different, visa, MC, AM EXP and something else, maybe discover, so yea, should work.

spags010 · January 2020

Anyone know how to to change my name on my Ten Club profile? My Ten Club name has numbers in it and no last name (don't ask me how - I have no idea) and Ticketmaster won't let me change my name to that. I tried to do it myself in my Ten Club profile but it says I have to have Ten Club do it. Sent an email but no response. Has anyone gone through this before? Any help is greatly appreciated.

TA243471 · January 2020

spags010 said:

Anyone know how to to change my name on my Ten Club profile? My Ten Club name has numbers in it and no last name (don't ask me how - I have no idea) and Ticketmaster won't let me change my name to that. I tried to do it myself in my Ten Club profile but it says I have to have Ten Club do it. Sent an email but no response. Has anyone gone through this before? Any help is greatly appreciated.

Just the name associated with your 10 club account, not your profile name.

amethgr8 · January 2020

spags010 said:

Anyone know how to to change my name on my Ten Club profile? My Ten Club name has numbers in it and no last name (don't ask me how - I have no idea) and Ticketmaster won't let me change my name to that. I tried to do it myself in my Ten Club profile but it says I have to have Ten Club do it. Sent an email but no response. Has anyone gone through this before? Any help is greatly appreciated.

10 club has to change your name. I went through it when I got married. you need to email them and wait for a response.

spags010 · January 2020

@TA243471 For some reason under My Account my name is my profile name (spags010) rather than my real first & last name.
@amethgr8 Was the email route helpful? I actually did just get a response but all they told me was that I had to be an active member. They didn't initiate steps to change my name.

Thank you both for responding

OceansJenny · January 2020

I got a response from 10c TM. I had no last name in my TM account, emailed them to ask, then went ahead and resubmitted my ticket request after updating my TM account. Here’s there response.

Hello [me],

Thank you for contacting Ten Club's Presale Support. I am happy to address your concerns.

As your request #[second request] is under your full name and you have updated your TicketMaster account, is not required for you to submit a new request.

Please let us know if you have any additional questions or concerns.

Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM ET. Have a great day!

Thank you,

Leonel E.

Ten Club’s Ticketmaster Presale Fan Support

AmandaT · January 2020

OceansJenny said:

I got a response from 10c TM. I had no last name in my TM account, emailed them to ask, then went ahead and resubmitted my ticket request after updating my TM account. Here’s there response.

Hello [me],
Thank you for contacting Ten Club's Presale Support. I am happy to address your concerns.
As your request #[second request] is under your full name and you have updated your TicketMaster account, is not required for you to submit a new request.
Please let us know if you have any additional questions or concerns.
Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM ET. Have a great day!
Thank you,
Leonel E.
Ten Club’s Ticketmaster Presale Fan Support

Thanks for sharing this

jjflash · January 2020

Anyone have recommendations for hotel/Airbnb/etc in Los Angeles?

OceansJenny · January 2020

AmandaT said:

OceansJenny said:

I got a response from 10c TM. I had no last name in my TM account, emailed them to ask, then went ahead and resubmitted my ticket request after updating my TM account. Here’s there response.

Hello [me],
Thank you for contacting Ten Club's Presale Support. I am happy to address your concerns.
As your request #[second request] is under your full name and you have updated your TicketMaster account, is not required for you to submit a new request.
Please let us know if you have any additional questions or concerns.
Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM ET. Have a great day!
Thank you,
Leonel E.
Ten Club’s Ticketmaster Presale Fan Support

Thanks for sharing this

Good luck Amanda! Married/maiden name business can be such a hassle, something (many) men don’t have to deal with.

Vedd Hedd · January 2020

Not panicked....but i read somewhere that we would be notified if we won the lottery on Jan 19th, so we could enter the verified fan presale on the 23rd. But now I cant find the info that says that we will be notified on the 19th.

The only thing I see is that our tickets will be digitally delivered on the 27th.

AmandaT · January 2020

OceansJenny said:

AmandaT said:

OceansJenny said:

I got a response from 10c TM. I had no last name in my TM account, emailed them to ask, then went ahead and resubmitted my ticket request after updating my TM account. Here’s there response.

Hello [me],
Thank you for contacting Ten Club's Presale Support. I am happy to address your concerns.
As your request #[second request] is under your full name and you have updated your TicketMaster account, is not required for you to submit a new request.
Please let us know if you have any additional questions or concerns.
Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM ET. Have a great day!
Thank you,
Leonel E.
Ten Club’s Ticketmaster Presale Fan Support

Thanks for sharing this

Good luck Amanda! Married/maiden name business can be such a hassle, something (many) men don’t have to deal with.

Thanks! So far I've updated my TM account to match 10c as I can't get through to anyone at 10c on the phone. Hoping that's enough. If not, I'll try via the TM verified next week. Sometimes I wish I never changed my name

spags010 · January 2020

My problem is that in 10c under My Account, my first name is my user name and my last name is blank. In TM, my first and last names are correct.

I can’t update my 10c name on my own - it says 10c must do it. And I can’t update my TM name to match my 10c name because my 10c name has numbers in it.

Spring Tour Panicky Questions

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