Spring Tour Panicky Questions

pjl44

bootlegger10 said:

pjalli said:

ah thanks! was in spam. ok done freaking out now, until we get the results

This is the thread for panicking.  You will need to find a thread for freaking out. 

As the OP, I will allow freaking out, wigging out, and/or spazzing

Vedd Hedd

My guesses for Fall:

Philly
Boston
Pittsburgh
Chicago
Cleveland/Columbus
Minnesota
Wisconsin
Florida
Atlanta
DC
Seattle
Texas

Just guesses, but based on some decent info from people here. 

symptomsfade

PJNB said:

Someone I know is having this issue and can't get it resolved with the help desk. Is this a CC company not allowing the hold to go through do you think?

I’d say check your credit card daily limit or your payment setting on ticketmaster

trees

pjl44 said:

trees said:

Is there going to be a second leg north America tour????? Since it was announced 1st leg ???? Should i wait and see i am think on St Louis since its a 6 hour drive to the closet venue to see from Ohio

There will be a second leg in the fall and there was a rumor that they were trying to book either Columbus or Cleveland. St. Louis is bird in the hand, so depends on if you want to chance it.

I went in for St Louis and if they do Ohio iam going to all of them if they play in Columbus i can ride my bicycle to see them

trees

Thanks for the info 

SM187650

@pjl44
Thank you for answering my question without being smug. The new system seems great but it does leave room for questions. 

pjl44

SM187650 said:

@pjl44
Thank you for answering my question without being smug. The new system seems great but it does leave room for questions. 

Any time there's a big change, it's easy to get a little jumpy

amethgr8

AmandaT said:

amethgr8 said:

I made my selections once, got a confirmation email, then reviewed my profile to make sure my name matched, it did not so I corrected it.

Later in the day obsessing and checking I did not see my confirmation email, but I know that I did receive it, for whatever reason I could not find it.

Got home from work, went back in and re-made my selections and received a confirmation email.  I checked my CC the next day and do not see the $1 hold on it.  Anyone seeing the hold on their CC?

Cheers to the Tour!

Amy

Did you update your name on Ticketmaster or 10c? I just checked my bank account and I don't see the $1 hold (I'm in the US and use Chase) but got the confirmation email

my 10C has no middle inital, TM did, I changed TM to match 10C.  I have chase for my CC.

Poncier

SM187650 said:

The new system seems great but it does leave room for questions. 

This first drawing under the new system is new to everyone, so this is kind of like the beta test and we'll have a better idea for the future based on these results. Hopefully it goes smoothly, and whatever kinks the system possibly has are minor and easily remedied.

SM187650

I figure that if something did happen where you erased your order by making another request just to see odds that you would get an email stating so. 

amethgr8

I did not get an email confirmation when I went in the 2nd time to make sure my selections were active, which I was not able to find, so I re-made my selections.  FWIW

PJNB

So if my wife and I only bring 1 cell phone and I win two shows and she does as well how does that work with two accounts and one phone? Can you just sign in and out of the app with each one? 

SM187650

Are you essentially making another request by going in the see the odds again. Because to see the odds you need to hit the request icon.  

pjl44

PJNB said:

So if my wife and I only bring 1 cell phone and I win two shows and she does as well how does that work with two accounts and one phone? Can you just sign in and out of the app with each one? 

Can you log in to each account on separate browser windows? Or one in the app and one in a browser window?

amethgr8

I don't know about seeing the odds and if it resets.  I'm not messing with it.  I am waiting for the $1 hold but I have a confirmation email with a receipt number.

pjl44

SM187650 said:

Are you essentially making another request by going in the see the odds again. Because to see the odds you need to hit the request icon.  

If you just want to keep tabs on the odds, keep an eye on the below thread. Don't have to sweat jumping into the TM site that way.

https://community.pearljam.com/discussion/283057/north-american-tour-odds/p1

OceansJenny

amethgr8 said:

I don't know about seeing the odds and if it resets.  I'm not messing with it.  I am waiting for the $1 hold but I have a confirmation email with a receipt number.

I would think the confirm email would be enough.

UseUrIllusions

AmandaT said:

amethgr8 said:

I made my selections once, got a confirmation email, then reviewed my profile to make sure my name matched, it did not so I corrected it.

Later in the day obsessing and checking I did not see my confirmation email, but I know that I did receive it, for whatever reason I could not find it.

Got home from work, went back in and re-made my selections and received a confirmation email.  I checked my CC the next day and do not see the $1 hold on it.  Anyone seeing the hold on their CC?

Cheers to the Tour!

Amy

Did you update your name on Ticketmaster or 10c? I just checked my bank account and I don't see the $1 hold (I'm in the US and use Chase) but got the confirmation email

I got the confirmation email as well, but my CC shows a charge of $0. Anyone get this as well?

jdizzle8291

FWIW, I did a total of 4 entries (2 US / 2 Canada, after redoing them both) and I didn't see the $1 charge at all. But I have confirmation emails for my entry. I was initially slightly concerned, but in the confirmation window after entering, it says you "may" see the validation charge, not you "definitely will" see that charge, so whatevs.

BennyLaRue

jdizzle8291 said:

FWIW, I did a total of 4 entries (2 US / 2 Canada, after redoing them both) and I didn't see the $1 charge at all. But I have confirmation emails for my entry. I was initially slightly concerned, but in the confirmation window after entering, it says you "may" see the validation charge, not you "definitely will" see that charge, so whatevs.

Ticketmaster is like, "ok, you seem a'ight".

Veddermb

Got this message:

Thank you for shopping with Ten Club LLC. We were unable to process your order with the credit card information you provided. This could be due to a variety of reasons.

IF YOUR DELIVERY ADDRESS IS IN WA STATE, NO ACTION IS REQUIRED. THERE HAS PROBABLY BEEN AN ERROR WITH THE TAX CALCULATION TABLE. WE WILL ATTEMPT TO CHARGE YOUR CARD OVER THE NEXT BUSINESS DAY. NO ACTION IS REQUIRED AT THIS TIME. SORRY FOR THE HASSLE.

The most common reason is a discrepancy between the billing address entered on your account and the billing address that is registered to your credit card. Please check your account billing information below to ensure that it matches with that of your credit card. It is important that we hear back from you within 24 hours to correct this matter. Please reply to this email with your correct information.

DO NOT SEND US YOUR CREDIT CARD INFO - along with my personal info (no credit card info) 

Wrote them back and verified that my info was correct, read this thread and double checked my TM account and realized it did not display my last name for some reason (though I use my TM account a lot and it always has my name attached to it).  So, I added my last name.  Do I re-place my request for tickets to be safe or leave as is?  And, go! 

amethgr8

yea, watevs, i'm not messing with it, just hoping TM is straight.  the big hope anyway

OceansJenny

Veddermb said:

Got this message:

Thank you for shopping with Ten Club LLC. We were unable to process your order with the credit card information you provided. This could be due to a variety of reasons.

IF YOUR DELIVERY ADDRESS IS IN WA STATE, NO ACTION IS REQUIRED. THERE HAS PROBABLY BEEN AN ERROR WITH THE TAX CALCULATION TABLE. WE WILL ATTEMPT TO CHARGE YOUR CARD OVER THE NEXT BUSINESS DAY. NO ACTION IS REQUIRED AT THIS TIME. SORRY FOR THE HASSLE.

The most common reason is a discrepancy between the billing address entered on your account and the billing address that is registered to your credit card. Please check your account billing information below to ensure that it matches with that of your credit card. It is important that we hear back from you within 24 hours to correct this matter. Please reply to this email with your correct information.

DO NOT SEND US YOUR CREDIT CARD INFO - along with my personal info (no credit card info) 

Wrote them back and verified that my info was correct, read this thread and double checked my TM account and realized it did not display my last name for some reason (though I use my TM account a lot and it always has my name attached to it).  So, I added my last name.  Do I re-place my request for tickets to be safe or leave as is?  And, go! 

See Santos’ thread about this on the Porch. This is regarding the album presale, not the tickets. He said to ignore it.

I got the same email and panicked as well! 

Vedd Hedd

Poncier said:

SM187650 said:

The new system seems great but it does leave room for questions. 

This first drawing under the new system is new to everyone, so this is kind of like the beta test and we'll have a better idea for the future based on these results. Hopefully it goes smoothly, and whatever kinks the system possibly has are minor and easily remedied.

More to this point....My guess is thats the reason 10C has so many seats.  In case some weird crap happens, then seats can be secured behind the scenes.  This isnt a huge tour, like a lot of other tours, so its probably a decent test size to do this on.  And will help the fall system, too. 

Vedd Hedd

Also, I put in for 2 shows, 1 CA and 1 US.  I got my confirmation emails, but I dont have any charges on my card.  (For what its worth)

djbrothers

Here's one for you - my Ticketmaster email doesn't match my 10C email, but the names and CCs are the same. Think there will be a problem?

mfc2006

how do I change my ticket request from 1 to 2 tickets?

Veddermb

OceansJenny said:

Veddermb said:

Got this message:

Thank you for shopping with Ten Club LLC. We were unable to process your order with the credit card information you provided. This could be due to a variety of reasons.

IF YOUR DELIVERY ADDRESS IS IN WA STATE, NO ACTION IS REQUIRED. THERE HAS PROBABLY BEEN AN ERROR WITH THE TAX CALCULATION TABLE. WE WILL ATTEMPT TO CHARGE YOUR CARD OVER THE NEXT BUSINESS DAY. NO ACTION IS REQUIRED AT THIS TIME. SORRY FOR THE HASSLE.

The most common reason is a discrepancy between the billing address entered on your account and the billing address that is registered to your credit card. Please check your account billing information below to ensure that it matches with that of your credit card. It is important that we hear back from you within 24 hours to correct this matter. Please reply to this email with your correct information.

DO NOT SEND US YOUR CREDIT CARD INFO - along with my personal info (no credit card info) 

Wrote them back and verified that my info was correct, read this thread and double checked my TM account and realized it did not display my last name for some reason (though I use my TM account a lot and it always has my name attached to it).  So, I added my last name.  Do I re-place my request for tickets to be safe or leave as is?  And, go! 

See Santos’ thread about this on the Porch. This is regarding the album presale, not the tickets. He said to ignore it.

I got the same email and panicked as well! 

Thanks and Whew!!!

rival9500

So on the confirmation for Toronto, it says $324 Canadian dollars.  Will my debit be converted/debited in US dollars?

pjl44

djbrothers said:

Here's one for you - my Ticketmaster email doesn't match my 10C email, but the names and CCs are the same. Think there will be a problem?

You could email them to be sure, but the bolded section in the instructions only says name