"Lightning Bolt" Vinyl Customer Service Information
Comments
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you have laugh that replacments are being recieved and i still havent seen the original yet
:fp:Glasgow 00
Leeds 06
London 07
London Berlin London 09
Dublin Belfast London Berlin Arras Werchter Bilbao 10
East Troy East Troy Montreal Toronto Toronto 11
Manchester Manchester Berlin Berlin Stockholm EV Manchester 12
San Diego LA Oakland Portland Vancouver Seattle 13
Berlin Leeds Tulsa Lincoln 14
Pete Townshend & EV Chicago Global Citizen New York 15
Philadelphia Philadelphia New York New York 16
EV Tarmonia Tarmonia 17
London,London,Prague,Krakow,Berlin 180 -
jackbo487 wrote:Just emailed, immediately got bounced back:fisherscustsvc@umusic.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
So....now what?
This same thing happened to me today. What do we do now?Turn this anger into
Nuclear fission0 -
Vedd Hedd wrote:jackbo487 wrote:Just emailed, immediately got bounced back:fisherscustsvc@umusic.com
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
So....now what?
This same thing happened to me today. What do we do now?
Same here on the email I sent last night.1996 - 10/01
1998 - 08/22
2000 - 09/05_10/05
2003 - 04/25_4/26_05/02_05/03_06/28
2005 - 09/13_09/19
2006 - 05/10
2009 - e6/8v
2010 - 05/10
2011 - e6/16_6/26v_09/12_09/15
2012 - 09/22
2013 - 07/16_07/19_10/12
2016 - 05/01_05/02_05/10
2018 - 09/02
2022 - 09/06
2024 - 09/17
2025 - 05/180 -
tragicheadjam wrote:
I got an email from this address today: <!-- e --><a href="mailto:Lori.Parker@umusic.com">Lori.Parker@umusic.com</a><!-- e --> She got back to me a few minutes after I sent her my email. I hope this helps you guys out.Sometimes you find yourself
Having to put all your faith
In no faith0 -
jeff2040 wrote:
I got an email from this address today: <!-- e --><a href="mailto:Lori.Parker@umusic.com">Lori.Parker@umusic.com</a><!-- e --> She got back to me a few minutes after I sent her my email. I hope this helps you guys out.
Thanks!Turn this anger into
Nuclear fission0 -
pdalowsky wrote:kg162716 wrote:people have received the original copy, had issues...went through the proper channels and actually received replacement vinyl BEFORE I've received anything...I did not order the disc, but i did order the vinyl...Must be the canadian factor....Customs i suppose :roll:
it'll come dude,
not had mine yet either, but shouldn't be long now
Lets hope PaulToronto '03, Boston '04, Halifax '05, Boston 1&2 '06, Mansfield 1&2 '08, Boston '10, Toronto 1&2 '11, Brooklyn 1&2 13, Sao Paulo '15, Brasilia '15, Belo Horizonte '15, Rio '15, Quebec '16, Fenway '1&2 16', Seattle 1 & 2 18', Quebec ‘220 -
Replacement copy arrived today. Will spin when I get home!I LOVE MUSIC.
www.cluthelee.com
www.cluthe.com0 -
Delivery has failed to these recipients or groups:
<!-- e --><a href="mailto:fisherscustsvc@umusic.com">fisherscustsvc@umusic.com</a><!-- e --> (<!-- e --><a href="mailto:fisherscustsvc@umusic.com">fisherscustsvc@umusic.com</a><!-- e -->)
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.0 -
Got a reply from them saying that they will send a new copy at the start of next week.
I'm in Australia, so we'll see how long it takes!
Also, anyone find out if we contact TenClub regarding torn album covers?Pearl Jam: 11/02/03 • 13/02/03 • 18/02/03 • 07/11/06 • 13/11/06 • 16/11/06 • 18/11/06 • 19/11/06 • 20/11/09 • 22/11/09 • 26/01/14
Eddie Vedder: 15/03/11 • 16/03/11 • 18/03/11 • 19/03/11 • 11/02/14 • 12/02/140 -
jack cameron wrote:Got a reply from them saying that they will send a new copy at the start of next week.
I'm in Australia, so we'll see how long it takes!
Also, anyone find out if we contact TenClub regarding torn album covers?
According to the info on the news page you should provide pictures of the damage to the pressing companyI've met Rob
DEGENERATE FUK
This place is dead
"THERE ARE NO CLIQUES, ONLY THOSE WHO DON'T JOIN THE FUN" - Empty circa 2015
"Kfsbho&$thncds" - F Me In the Brain - circa 20150 -
Replacement received today.
Looks cool! Future collectors item? Limited edition packaging!!0 -
Just got word from the missus that my replacement arrived today in perfect condition. Bought in a record store, emailed on Wednesday with no pics, just my address, replacement arrived to my door a week later. To the guy that got into it with me earlier in the thread saying this would be a clusterfuck and that it would be much better to go through Ten Club or the record store you got it from because of the seller's "warranty of merchantability" ... ah, not going to do it. Hope it worked out just as well for you, Negative Nancy! (real name escapes me)0
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^^^ Yep, another vote for how ridiculous it is that peeps are receiving their replacements before international peeps have even received their originals.<hr>
PJ - Auckland 2009; Alpine Valley1&2 2011; Man1, Am'dam1&2, Berlin1&2, Stockholm, Oslo & Copenhagen 2012; LA, Oakland, Portland, Spokane, Calgary, Vancouver, Seattle 2013; Auckland 2014, Auckland1&2 2024
EV - Canberra, Newcastle & Sydney 1&2 20110 -
Primal wrote:morello wrote:^^^ Yep, another vote for how ridiculous it is that peeps are receiving their replacements before international peeps have even received their originals.
How long will it take before the damaged versions reach NZ?<hr>
PJ - Auckland 2009; Alpine Valley1&2 2011; Man1, Am'dam1&2, Berlin1&2, Stockholm, Oslo & Copenhagen 2012; LA, Oakland, Portland, Spokane, Calgary, Vancouver, Seattle 2013; Auckland 2014, Auckland1&2 2024
EV - Canberra, Newcastle & Sydney 1&2 20110 -
Empty Glass wrote:
According to the info on the news page you should provide pictures of the damage to the pressing company
:think: I wrote in my email that I can provide them with pics of the record, but they didn't ask for them. Hm. Haven't gotten a reply today either and also nothing in the mail. More waiting then :corn: But at least they have my address.Please, Pearl Jam, consider a Benaroya Hall vinyl reissue! http://community.pearljam.com/discussion/148993/please-pearl-jam-consider-a-vinyl-benaroya-hall-re-issue0 -
Leezestarr313 wrote:Empty Glass wrote:
According to the info on the news page you should provide pictures of the damage to the pressing company
:think: I wrote in my email that I can provide them with pics of the record, but they didn't ask for them. Hm. Haven't gotten a reply today either and also nothing in the mail. More waiting then :corn: But at least they have my address.
"you may be experiencing one or more of the following issues with either the vinyl being damaged, the inner sleeves being torn, or the gatefold ripping on the center seam"
I'm experiencing all of these issues with my copy and I sent them pictures and this was there response:
"It will be weeks before these replacement will be shipped."9/13/1998 - 9/15/1998 - 8/29/2000 - 7/2/2003 - 7/3/2003 - 7/11/2003 - 9/28/2004 - 9/28/2005 - 5/13/2006 - 5/27/2006 - 6/1/2006 - 6/28/2008 - 6/30/2008 - 5/17/2010 - 10/25/20130 -
I got mine today in delaware. Vinyl only. I haven't opened it yet but I'm dying to hear how much better it sounds.
Cheers,
Shannon0 -
Trying to report my issues and receiving this:
<!-- e --><a href="mailto:fisherscustsvc@umusic.com">fisherscustsvc@umusic.com</a><!-- e -->
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.0 -
Rival178 wrote:Trying to report my issues and receiving this:
<!-- e --><a href="mailto:fisherscustsvc@umusic.com">fisherscustsvc@umusic.com</a><!-- e -->
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.
Same here0
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