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Message from UPS to our European Super Deluxe Customers

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    PegasusPegasus Posts: 3,754
    I'm not sure, but wasn't the shipping for the book that much cheaper? I think I remember 40$ for something smaller than the box, but maybe I'm mixing up something here.
    it still is (was actually more I think for the SE one, probably because of insurance), and is the reason I'm yet to buy it even though I know there can't be customs and it's not available anywhere else... waiting the next tour in the US to get it sent to some friends there and bring it back, I forgot to do that last year.
  • Options
    CloudDog23CloudDog23 Posts: 147
    To make matters worse, I am unable to download the MP3s of "Drop In The Park" as
    "Our records show that you are coming from the following country: United Kingdom
    Unfortunately at this time, purchasing music and promotional code redemption are restricted to US residents."
    Talk about adding insult to injury.

    2000/05/29 Wembley Arena, London, UK
    2006/04/20 The Astoria, London, UK
    2006/08/29 Gelredome, Arnhem, Netherlands
    2007/06/18 Wembley Arena, London, UK
    2009/08/18 O2 Arena, London, UK
    2010/06/25 Hyde Park, London, UK
    2012/06/20 MEN Arena, Manchester, UK
    2012/07/30 Hammersmith Odeon, UK (Eddie Vedder solo show)
    2013/02/10 O2 Academy Islington, UK (Brad)
    2013/09/19 O2 Academy Brixton, UK (Soundgarden)
    2014/07/08 first direct Arena, Leeds, UK
    2014/07/11 MK Bowl, Milton Keynes, UK
    2017/06/06 Hammersmith Odeon, UK (Eddie Vedder solo show)
    2018/07/17 O2 Arena, London, UK
    2022/07/08 Hyde Park, London, UK
    2022/07/09 Hyde Park, London, UK
  • Options
    JordyWordyJordyWordy Posts: 2,257
    CloudDog wrote:
    To make matters worse, I am unable to download the MP3s of "Drop In The Park" as
    "Our records show that you are coming from the following country: United Kingdom
    Unfortunately at this time, purchasing music and promotional code redemption are restricted to US residents."
    Talk about adding insult to injury.

    Don't worry, Its not active till tomorrow. try it then. :)
  • Options
    PegasusPegasus Posts: 3,754
    CloudDog wrote:
    To make matters worse, I am unable to download the MP3s of "Drop In The Park" as
    "Our records show that you are coming from the following country: United Kingdom
    Unfortunately at this time, purchasing music and promotional code redemption are restricted to US residents."
    Talk about adding insult to injury.
    There was a coupon code for Drop in the Park in my UK copy ordered from HMV, so that must be an error that they'll need to correct (I haven't tried downloading it yet).
  • Options
    CloudDog23CloudDog23 Posts: 147
    JordyWordy wrote:
    CloudDog wrote:
    To make matters worse, I am unable to download the MP3s of "Drop In The Park" as
    "Our records show that you are coming from the following country: United Kingdom
    Unfortunately at this time, purchasing music and promotional code redemption are restricted to US residents."
    Talk about adding insult to injury.

    Don't worry, Its not active till tomorrow. try it then. :)

    Thanks, hope you are right, or I'll be driven to acquire it via other means.

    On an unrelated note, "Mamma Son", anyone have any tips for listening to this on an MP3 player, if any of us don't own a cassette deck?

    2000/05/29 Wembley Arena, London, UK
    2006/04/20 The Astoria, London, UK
    2006/08/29 Gelredome, Arnhem, Netherlands
    2007/06/18 Wembley Arena, London, UK
    2009/08/18 O2 Arena, London, UK
    2010/06/25 Hyde Park, London, UK
    2012/06/20 MEN Arena, Manchester, UK
    2012/07/30 Hammersmith Odeon, UK (Eddie Vedder solo show)
    2013/02/10 O2 Academy Islington, UK (Brad)
    2013/09/19 O2 Academy Brixton, UK (Soundgarden)
    2014/07/08 first direct Arena, Leeds, UK
    2014/07/11 MK Bowl, Milton Keynes, UK
    2017/06/06 Hammersmith Odeon, UK (Eddie Vedder solo show)
    2018/07/17 O2 Arena, London, UK
    2022/07/08 Hyde Park, London, UK
    2022/07/09 Hyde Park, London, UK
  • Options
    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    Pegasus wrote:
    Based on the purchase of one box-set you wouldn't have to pay any duties except the VAT. The limit for duties is an item value of 150€, you won't be charged for anything you import of lesser value (with the exception of alcohol, tabacco anbd perfumes). The 150€ limit is an EU-standard, so it's definitely valid in Greece as well as here in Germany. So there could lie you problem as you've ordered two boxes. If they come in one shipment the item value is 280$ (it doesn't matter how many items are contained, it's the item value per shipment) and thus more than 150€. In this case the customs can collect duties (and, again, those are not based only on the item value but on the total value of the shipment including p&p, in this case on 380$) and duties are really expensive (I don't know any amounts but I'm sure the greek customs have a website). If you received only one tracking number from UPS that's most likely the case and I think there won't be anything the 10c could to for you (except accepting the return of the items and refunding you at least the money for the items).
    actually Duty is not bad for regular stuff (I believe it's for most things 2.5% in the UK), it's excise duty (Alcohol and tabacco) that is really expensive and those do not fall into the €150 waiver anyway.
    So the fact he got 2 at once should actually not make it more expensive because he'd trade the 2.5% duty against only 1 UPS handling fee.
    The numbers he's getting are very strange and he's one of the few that I believe has grounds for appeal (the Portugueses too)
    i suppose u talk about me,,,,,
    i order 2 boxes..and are different shipping boxes and 2 different tracking numbers..completly different between them,,the prices 380 are total

    70 euros (means 95$) for vat,custom.dont exactly understand
    +65 euros (means 88$) for ups employee for do the work of custom clearance..
    total 135 euros (183 $)
    and i order 2 boxes so its 270 euros (means 366$)..the prices are with today price in the bank,,between dollars and euros,,
    as much as i right in the post this number of money as much my face become more red from how angre i becoming//
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
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    cclayescclayes Posts: 28
    I guess i got lucky today, i got mine delivered to perth, scotland and didnt pay a penny extra.....happy days.
  • Options
    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    cclayes wrote:
    I guess i got lucky today, i got mine delivered to perth, scotland and didnt pay a penny extra.....happy days.
    if this happen to me right now ill go to play in the lotary!!!!or to a casino
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Options
    PegasusPegasus Posts: 3,754
    Pegasus wrote:
    Based on the purchase of one box-set you wouldn't have to pay any duties except the VAT. The limit for duties is an item value of 150€, you won't be charged for anything you import of lesser value (with the exception of alcohol, tabacco anbd perfumes). The 150€ limit is an EU-standard, so it's definitely valid in Greece as well as here in Germany. So there could lie you problem as you've ordered two boxes. If they come in one shipment the item value is 280$ (it doesn't matter how many items are contained, it's the item value per shipment) and thus more than 150€. In this case the customs can collect duties (and, again, those are not based only on the item value but on the total value of the shipment including p&p, in this case on 380$) and duties are really expensive (I don't know any amounts but I'm sure the greek customs have a website). If you received only one tracking number from UPS that's most likely the case and I think there won't be anything the 10c could to for you (except accepting the return of the items and refunding you at least the money for the items).
    actually Duty is not bad for regular stuff (I believe it's for most things 2.5% in the UK), it's excise duty (Alcohol and tabacco) that is really expensive and those do not fall into the €150 waiver anyway.
    So the fact he got 2 at once should actually not make it more expensive because he'd trade the 2.5% duty against only 1 UPS handling fee.
    The numbers he's getting are very strange and he's one of the few that I believe has grounds for appeal (the Portugueses too)
    i suppose u talk about me,,,,,
    i order 2 boxes..and are different shipping boxes and 2 different tracking numbers..completly different between them,,the prices 380 are total

    70 euros (means 95$) for vat,custom.dont exactly understand
    +65 euros (means 88$) for ups employee for do the work of custom clearance..
    total 135 euros (183 $)
    and i order 2 boxes so its 270 euros (means 366$)..the prices are with today price in the bank,,between dollars and euros,,
    as much as i right in the post this number of money as much my face become more red from how angre i becoming//
    yes it was you.
    the fact they were shipped separately technically doesn't necessarily exclude them from combining them. The UK customs for example clearly state they can do that (so if you get 2 package that are each under the £18 limit, and they come from the same place and arrive at the same time, technically they're perfectly entitled to combine them and then tax you if it goes above £18, when each separately wouldn't get taxed. It has never happen to me, despite many many times receiving several at once, but it could happen).
    But it's irrelevant in your case anyway since each goes over.
    But yes there is most certainly a problem in the way they calculated both the VAT (it seems like the VAT for the 2 combined, not each. It might be you got confused about it being for each rather than for both) and the fee that is way too high (even for both, which tehn they should only make you pay once anyway).
    Calm down and call them tomorrow, ask to speak to a supervisor..but calm down because if you start shouting at them, you won't go anywhere. (and trust me I'd be pretty mad at those numbers too! I understand your frustration)
  • Options
    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    i send a mail to 10club to tell me what to do with all this,,lastr friday they say that the will solve it,and we find the way for not pay the extra,,today after my mail about what will happen the answer was this:
    Please contact: <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e -->
    10c
    they just dont care,we are all alone here,,
    thanks for treat me like shit
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Options
    RicsardRicsard Posts: 1,942
    Well, I got a nice surprise...a tiny, beautiful super deluxe Ten and a charitable 20 $ VAT bill...he-he, this is the very first time I do feel Hungary is a fair place to live for honest taypayers! ;) :twisted:

    I was not ripped off badly, I guess i was "lucky".
    budapest.arnhem.antwerpen.vienna.madrid.katowice.nova_rock.nijmegen.rotterdam.berlin.dublin.belfast.london.venice.prague.stockholm.copenhagen.vienna.leeds.milton_keynes.padova.
    prague.seattle1.seattle2.chicago1
  • Options
    RicsardRicsard Posts: 1,942
    Pegasus wrote:

    I keep seeing this and it is wrong. Shipping was not free in the States.
    I was for orders placed before March 1st.

    D'oh!!

    WHAT?! ;) :ugeek:
    budapest.arnhem.antwerpen.vienna.madrid.katowice.nova_rock.nijmegen.rotterdam.berlin.dublin.belfast.london.venice.prague.stockholm.copenhagen.vienna.leeds.milton_keynes.padova.
    prague.seattle1.seattle2.chicago1
  • Options
    SchokiSchoki Posts: 5,072
    Had to pay 26 EUr today here in Germany to get my Super Deluxe. Was that standard in Europe? What did u guys/gals here had to pay extra? Thanks in advance for you numbers.
  • Options
    i send a mail to 10club to tell me what to do with all this,,lastr friday they say that the will solve it,and we find the way for not pay the extra,,today after my mail about what will happen the answer was this:
    Please contact: <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e -->
    10c
    they just dont care,we are all alone here,,
    thanks for treat me like shit

    Maybe that's the easiest way to go for you. If it doesn't work you can try it again with the 10c.
    Honestly I think this is the best answer they've been able to give you today, the problem occured friday and I don't think that anybody looked into the matter over the weekend. As it is my understanding (correct me if I'm wrong) UPS holds your parcel for pickup (and payment). Maybe you should just go there and check with them how much they want for which kind of service. After that you can decide what you want to do and you can still contact 10c or this jvickerman person. I guess they will hold it for at least a week anyway. And, as much as the whole situation sucks, you should really try to avoid the red face, I think that's not healthy. ;)

    I hope everything will work out for you and it's just a mistake.
    Landgraaf 00 Hamburg 00
    Arnhem 06 Antwerp 06 Berlin 06
    Düsseldorf 07 Nijmegen 07

    Neil Young And Friends Berlin 95
  • Options
    Schoki wrote:
    Had to pay 26 EUr today here in Germany to get my Super Deluxe. Was that standard in Europe? What did u guys/gals here had to pay extra? Thanks in advance for you numbers.

    45€, 33 VAT plus 12 to UPS for the great service :?
    Landgraaf 00 Hamburg 00
    Arnhem 06 Antwerp 06 Berlin 06
    Düsseldorf 07 Nijmegen 07

    Neil Young And Friends Berlin 95
  • Options
    SchokiSchoki Posts: 5,072
    Schoki wrote:
    Had to pay 26 EUr today here in Germany to get my Super Deluxe. Was that standard in Europe? What did u guys/gals here had to pay extra? Thanks in advance for you numbers.

    45€, 33 VAT plus 12 to UPS for the great service :?

    That sucks. Seems like i should be happy with the 26 i had to pay. Thanks 10C for using UPS. Sorry but their service sucks.
  • Options
    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    i send a mail to 10club to tell me what to do with all this,,lastr friday they say that the will solve it,and we find the way for not pay the extra,,today after my mail about what will happen the answer was this:
    Please contact: <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e -->
    10c
    they just dont care,we are all alone here,,
    thanks for treat me like shit

    Maybe that's the easiest way to go for you. If it doesn't work you can try it again with the 10c.
    Honestly I think this is the best answer they've been able to give you today, the problem occured friday and I don't think that anybody looked into the matter over the weekend. As it is my understanding (correct me if I'm wrong) UPS holds your parcel for pickup (and payment). Maybe you should just go there and check with them how much they want for which kind of service. After that you can decide what you want to do and you can still contact 10c or this jvickerman person. I guess they will hold it for at least a week anyway. And, as much as the whole situation sucks, you should really try to avoid the red face, I think that's not healthy. ;)

    I hope everything will work out for you and it's just a mistake.
    u think i have to go there?yes yes,,300 miles away from the town is athens,,the ticket to go and back is 120 $,,and go and pay what?more 200 the tell me to deliver?its ajoke and a bad one,,sorry but i dont trust anyone this time,,and ten club will solve this,thats the bigger joke.
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Options
    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    i send a mail to 10club to tell me what to do with all this,,lastr friday they say that the will solve it,and we find the way for not pay the extra,,today after my mail about what will happen the answer was this:
    Please contact: <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e -->
    10c
    they just dont care,we are all alone here,,
    thanks for treat me like shit

    Maybe that's the easiest way to go for you. If it doesn't work you can try it again with the 10c.
    Honestly I think this is the best answer they've been able to give you today, the problem occured friday and I don't think that anybody looked into the matter over the weekend. As it is my understanding (correct me if I'm wrong) UPS holds your parcel for pickup (and payment). Maybe you should just go there and check with them how much they want for which kind of service. After that you can decide what you want to do and you can still contact 10c or this jvickerman person. I guess they will hold it for at least a week anyway. And, as much as the whole situation sucks, you should really try to avoid the red face, I think that's not healthy. ;)

    I hope everything will work out for you and it's just a mistake.
    u think i have to go there?yes yes,,300 miles away from the town is athens,,the ticket to go and back is 120 $,,and go and pay what?more 200 the tell me to deliver?its ajoke and a bad one,,sorry but i dont trust anyone this time,,and ten club will solve this,thats the bigger joke.
    hahahah,,i forgot to say this to,,every day pass,,ups charge u more money for keeping the packege,,,,
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Options
    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    UPS

    To the Ten Club members located in Europe who have ordered the Ten Super Deluxe Package:

    Those of you who have been contacted by UPS (Europe) and asked to pay higher than expected clearance fees, please know that UPS is aware of these issues and we are working with our brokerage departments in your countries to resolve any issues with the assessment of these fees and ensure their accuracy. This is a UPS issue and not one caused by Ten Club in any way. We apologize for causing you any inconvenience or confusion and will do all we can to deliver your orders without further complication. We value our relationship with Ten Club and its members and are committed to providing you with excellent service.

    Thank you for your understanding and we will update you as these issues are resolved.

    UPS

    Justin Vickerman
    UPS Account Manager
    International Business Development
    <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e --> <mailto:jvickerman@ups.com>

    International Support: (800) 782-7892

    Veronica Cabading
    UPS
    Account Manager
    Washington District
    email: <!-- e --><a href="mailto:vcabading@ups.com">vcabading@ups.com</a><!-- e -->

    To the Ten Club members in the European Union who have ordered the Ten Super Deluxe Package:

    Please go ahead and accept delivery of your shipment after reading this statement in its entirety. UPS will provide adjustment credits to the appropriate UPS-related clearance fees after delivery. Note that Duty, VAT or other governmental charges are based on the laws of your country and UPS does not have the authority to refund those charges.

    We will continue to update you via email and TenClub.net

    Thank you for your understanding.

    Justin Vickerman
    UPS Account Manager
    International Business Development
    <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e --> <mailto:jvickerman@ups.com>

    International Support: (800)782-7892

    hi and thanks for ignore my previously mails
    i just accept the shippment as u send yesterday in ten club community forum and now ill wait if ups will provide adjustment credits to the appropriate UPS-related clearance fees after delivery.couse the woman i speak in the phone said that they never do that couse its money that i have to pay anyway ..
    they ask me exactly
    +65 euros (means 88$) for ups employee for do the work of custom clearance(really isnt that in the shiping cost?thank god u didnt ask me to pay for gasoline from the airplane)
    +65 euros (means 88$) cargo,vat.taxis and golder air company
    and dont forget this is in double couse i order 2 boxes,,,total 260 euros(351$)
    the only i really can understand for paying is vat and taxis which is 37euros(50$) 74euros for bothand is that u write that u are not have the authority to refund those charges.
    and i suppose i have to keep the receipt,,and god will help..
    Dimitris
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Options
    HEXHEX Posts: 222
    Schoki wrote:
    Had to pay 26 EUr today here in Germany to get my Super Deluxe. Was that standard in Europe? What did u guys/gals here had to pay extra? Thanks in advance for you numbers.

    Got my Super DeLuxe here in the Netherlands yesterday and I had to pay € 19,50. € 9,50 VAT/BTW and
    € 10,00 for UPS but the deliveryform says 'provisionally' so maybe UPS will send an invoice afterwards !!!
  • Options
    pdalowskypdalowsky Doncaster,UK Posts: 14,748
    so lets get this right are they refunding all clearance fees??
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    pdalowskypdalowsky Doncaster,UK Posts: 14,748
    I'll admit, I cant be bothered to read it all to find out, this whole shambolic mess has started to bore me to tears :cry:
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    theo667theo667 Posts: 43
    i'm so happy i didn't order it from 10c..
    i'm gonna order it from amazon uk..
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    CR65191CR65191 Posts: 11
    So Mr Santos, what is the latest news?
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    jmkjmk Posts: 425
    cclayes wrote:
    I guess i got lucky today, i got mine delivered to perth, scotland and didnt pay a penny extra.....happy days.

    Don't get your hopes up. When I called UPS to ask about the UPS fee (that's 11,50€ in Finland), they told me that they'll send a bill in the mail, containing the VAT and UPS fee. In some countries these fees must obviously be payed when you receive the package at your door and some will have the bill later in the mail.
    Stockholm - 07/07/2012
  • Options
    BiskoBisko Posts: 2
    I have bought in december from Ten Club the superdeluxe edition at 134 euro!
    yesterday i have received it by Ups and i have spolt 48 euro! :x
    So i have spolt 182 euro! :(
    If i have known that the super deluxe edition in Italy i would have bought neat to 120 euro!!!! :x :x :x
    Look here! :?
    http://www.lafeltrinelli.it/products/08 ... 237&cat1=3
    I have a dream: PJ live in Pesaro!
  • Options
    u think i have to go there?yes yes,,300 miles away from the town is athens,,the ticket to go and back is 120 $,,and go and pay what?more 200 the tell me to deliver?its ajoke and a bad one,,sorry but i dont trust anyone this time,,and ten club will solve this,thats the bigger joke.

    Oh, I was under the impression that the airport is somewhere near you and not that far away. I see that's not really an option under this circumstances. By the way, I would be even more outraged by the fact that the charge for every day holding your package since it's that far. I mean, nobody can expect form you to drop everything and take a day off from work/school/etc. just to make a day trip picking up your goods. That's indeed not even poor service, that's no service at all. So yes, you're even entitled to yell at them (which I think is still unhealthy ;) ). Were all those facts included in your email to the 10c?
    Landgraaf 00 Hamburg 00
    Arnhem 06 Antwerp 06 Berlin 06
    Düsseldorf 07 Nijmegen 07

    Neil Young And Friends Berlin 95
  • Options
    jmkjmk Posts: 425
    Pegasus wrote:
    Based on the purchase of one box-set you wouldn't have to pay any duties except the VAT. The limit for duties is an item value of 150€, you won't be charged for anything you import of lesser value (with the exception of alcohol, tabacco anbd perfumes). The 150€ limit is an EU-standard, so it's definitely valid in Greece as well as here in Germany. So there could lie you problem as you've ordered two boxes. If they come in one shipment the item value is 280$ (it doesn't matter how many items are contained, it's the item value per shipment) and thus more than 150€. In this case the customs can collect duties (and, again, those are not based only on the item value but on the total value of the shipment including p&p, in this case on 380$) and duties are really expensive (I don't know any amounts but I'm sure the greek customs have a website). If you received only one tracking number from UPS that's most likely the case and I think there won't be anything the 10c could to for you (except accepting the return of the items and refunding you at least the money for the items).
    actually Duty is not bad for regular stuff (I believe it's for most things 2.5% in the UK), it's excise duty (Alcohol and tabacco) that is really expensive and those do not fall into the €150 waiver anyway.
    So the fact he got 2 at once should actually not make it more expensive because he'd trade the 2.5% duty against only 1 UPS handling fee.
    The numbers he's getting are very strange and he's one of the few that I believe has grounds for appeal (the Portugueses too)

    I'm sorry to say, but I think you're wrong about the 150€ limit. The EU customs regulations actually say that if the value of a product + shipping, imported from a non-EU country exceeds 150€, you must pay custom duties. There's a great bulletin with information about ordering from the internet at the Finnish customs website (only in Finnish) with examples on what you must pay in VAT and duties when ordering from non-EU countries (and what you don't have to pay when ordering from the EU). I'll do a translation of an example so you'll see the rules in the EU. The VAT amount obviously depends on the country and so does the minimum amount that is collected, but the 150€ rule should be the same. If it exceed our duty is 3,5%. Don't know if that duty % depends on the EU country as the VAT does.

    the example is:

    "A private person orders DVDs by mail. The price including shipping is 50 euros

    a) The DVDs are ordered from Great Britain, which is a EU country.
    The buyer don't have to pay custom duties, (because the UK is a EU country). The seller is responsible for accounting the VAT to the right member state". (This is why amazon.co.uk adds the VAT at checkout, when I order something to Finland).

    "b)The DVDs are ordered from the USA. Shipping charges are 15€. There is no customs duty collected, because the total value of the goods doesn't exceed 150€. Because the total value of the goods exceeds 22 €, we count the VAT:
    -the VAT is 22%, based on the tax for the import in other words, the price of the item + the shipping costs (50€)= 11€
    The VAT will be collected as it's amount exceeds 10 euros"

    The excise duty doesn't have anything to do with the 150€ limit if you look at the example. I do believe that it doesn't matter how many products there is in dimitris case. It's the total value that counts. I don't understand what you meant by trading the duty fee against the UPS fee.
    Stockholm - 07/07/2012
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    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,458
    u think i have to go there?yes yes,,300 miles away from the town is athens,,the ticket to go and back is 120 $,,and go and pay what?more 200 the tell me to deliver?its ajoke and a bad one,,sorry but i dont trust anyone this time,,and ten club will solve this,thats the bigger joke.

    Oh, I was under the impression that the airport is somewhere near you and not that far away. I see that's not really an option under this circumstances. By the way, I would be even more outraged by the fact that the charge for every day holding your package since it's that far. I mean, nobody can expect form you to drop everything and take a day off from work/school/etc. just to make a day trip picking up your goods. That's indeed not even poor service, that's no service at all. So yes, you're even entitled to yell at them (which I think is still unhealthy ;) ). Were all those facts included in your email to the 10c?

    of course..this is my mail to 10 club:
    hi again i just accept the shippment as u send yesterday and now ill wait if the ups will provide adjustment credits to the appropriate UPS-related clearance fees after delivery.couse the woman of ups i speak in the phone said that they never do that..
    they ask me exactly
    +65 euros (means 88$) for ups employee for do the work of custom clearance.
    +65 euros (means 88$) cargo,vat.taxis and golder air
    and dont forget this is in double couse i order 2 boxes,,,
    the only i really can understand for paying is vat and taxis which is 37euros(50$)

    10c ignore me what i say and answer this:

    Please contact: <!-- e --><a href="mailto:jvickerman@ups.com">jvickerman@ups.com</a><!-- e -->
    10c

    they dont care anymore i see its my problem and ups now,,clean their hands,,,just confirm that they think im a piece of shit
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
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    PegasusPegasus Posts: 3,754
    jmk wrote:
    I'm sorry to say, but I think you're wrong about the 150€ limit. [..]
    The excise duty doesn't have anything to do with the 150€ limit if you look at the example. I do believe that it doesn't matter how many products there is in dimitris case. It's the total value that counts. I don't understand what you meant by trading the duty fee against the UPS fee.
    I probably didn't phrase it correctly because that's exactly what I was saying...(and the limit is on goods only, but if it exceeds it, the duty, or VAT, are on goods+postage.)

    I mean trading as in 2 separate shipment (and treated separately) would trigger 2 UPS charge, but each are under the €150 so no Duty, whilst the 2 shipments if treated together would only have 1 UPS charge but go above the €150 limit and therefore have Duty.
    So it balance's out.

    Regardless his UPS charge and VAT are too high.
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