Official 2023 Ticket Lottery Results Thread

jimjam1982

PJNB said:

Kwieneke said:

artforbw said:

fixer123 said:

I don’t know that it’ll do anything at all. But I’m going to email ten club and ask then why I got shut out on chicago shows as priorities 1 and 2 when people got them as priority 5-9.

Worth a shot, but the reply I got from 10C was, "You need to contact Ticketstoday/TM."

Holy shit…

Oof... 

Ouch

JF116983

rlaidepeas said:

BK221359 said:

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

They don't have the tickets.  These are speculative listings and this is a very common practice on ticket broker sites.  They list seats in a section for a very high dollar amount hoping someone buys them which amounts to a hopeful preorder on the sellers part.  They take the huge profit and shop for tickets that meet that demand - if they can't find them and profit from the transaction, then they simply cancel the order.  

The brokers are likely selling PJ Premium options, which is less than 10% of seats and makes sense.

PJ Premium:

PJ Premium seats are located in a variety of preferred locations and account for approximately 10% of ticket inventory per show. They are priced at market rate to offset increased touring costs while also keeping prices low for the rest of the ticket inventory. PJ Premium tickets will be available through Verified Fan along with regularly priced tickets.  

The Camaros Hood

danofun said:

The real question, how did TM get Ft. Worth right?!

Shhhhhhh….just let it be. 

Eddieredder

artforbw said:

machinehum said:

DKedzie said:

I got this reply from Ticketstoday just now when I asked about my order status still showing as confirmed, and haven't been reassigned seats:

Thank you for reaching out to us. We understand that you're wondering about your ticket orders.
 
As per the updated e-mail you attached. "Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued."
 

We cannot control this process as this is being handled directly by the event organizers and venues. Please refer to the user agreement policy for more information https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use

Thank you,
TicketsToday Customer Service Department

So they're trying to say, "it's not us, blame Ten Club". And guaranteed 10C will say "it's not us, blame Ticketmaster!" 

machinehum said:

DKedzie said:

I got this reply from Ticketstoday just now when I asked about my order status still showing as confirmed, and haven't been reassigned seats:

Thank you for reaching out to us. We understand that you're wondering about your ticket orders.
 
As per the updated e-mail you attached. "Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued."
 

We cannot control this process as this is being handled directly by the event organizers and venues. Please refer to the user agreement policy for more information https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use

Thank you,
TicketsToday Customer Service Department

So they're trying to say, "it's not us, blame Ten Club". And guaranteed 10C will say "it's not us, blame Ticketmaster!" 

Exactly.
I'm getting too old for this.

You must not work in corporate America

DEGBTI

danofun said:

The real question, how did TM get Ft. Worth right?!

lets not go down that road, I have GA! haha

know1

rlaidepeas said:

I bet they regret combing PIT with Seated this time around.  Doesn't seem like much to gain by doing that.  All it caused was confusion.  I did read what Ten Club posted, and I did follow their recommendation for best available to select all which meant selecting PIT/Reserved as well as Reserved as 2nd choice.  But I can see why many of you didn't click Reserved after already clicking PIT/Reserved as first choice since it should cover both based on what they said.  But they should have just left it alone as just PIT.  It was very simple to click PIT and also click Reserved without making it PIT/Reserved and Reserved.  It would have avoided alot of people's confusion or worry about cancelling out their selections by choosing Reserved as 2nd since they had already seen Reserved was included with PIT now.  

Yep - I said a few posts ago that this was the first big red flag. They should have never combined pit with reserved. They should have remained separate choices with separate priorities. 

jimjam1982

know1 said:

rlaidepeas said:

I bet they regret combing PIT with Seated this time around.  Doesn't seem like much to gain by doing that.  All it caused was confusion.  I did read what Ten Club posted, and I did follow their recommendation for best available to select all which meant selecting PIT/Reserved as well as Reserved as 2nd choice.  But I can see why many of you didn't click Reserved after already clicking PIT/Reserved as first choice since it should cover both based on what they said.  But they should have just left it alone as just PIT.  It was very simple to click PIT and also click Reserved without making it PIT/Reserved and Reserved.  It would have avoided alot of people's confusion or worry about cancelling out their selections by choosing Reserved as 2nd since they had already seen Reserved was included with PIT now.  

Yep - I said a few posts ago that this was the first big red flag. They should have never combined pit with reserved. They should have remained separate choices with separate priorities. 

There shouldn't be a priority on seating selection. In 2020 it was simple.  You could select 1 of 3 options. Your priority is the show rankings.

GA Only
Reserved Only
Best Available (GA or Reserved)

Changing the language and the ability to check all boxes made it very weird

euchrid

LaFleur said:

cblock4life said:

Jbabbington said:

So if I'm reading this correctly, no one beyond priority 1 should have gotten seats until all 1s were fulfilled, or the allotment was exhausted. 

Yeah, seems like someone made a boo-boo.

But I think your name has to be pulled first so yes someone with a priority 2 could win over a 1 because 1’s name never got pulled.  Does this make sense? 

It does not.  Name can't be pulled if isn't in the hat.  (where did that text above on show priority come from?)

From 2020 tour info page but this process for how priority works has always been like this so should still hold true.

https://help.pearljam.com/hc/en-us/articles/205143590-Pre-sale-Drawing

PSUS2H

no email updates but my submission page says unfulfilled on both chicago entries.... its interesting that people who have newer memberships were able to hit. oh well at least another member is able to go and enjoy the show. 

Eddieredder

lahren said:

BK221359 said:

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

Maybe a dumb question. But how on earth are they possibly selling these tickets yet?! When we don't even know what tickets we'll be receiving?

have to consider that a lot of people get tickets before they go on sale. promoter, ticketmaster, the venue, band friend/family all get their allottment. Then add in speculative sellers who don't actually have tixs.  

machinehum

 

know1

jimjam1982 said:

know1 said:

rlaidepeas said:

I bet they regret combing PIT with Seated this time around.  Doesn't seem like much to gain by doing that.  All it caused was confusion.  I did read what Ten Club posted, and I did follow their recommendation for best available to select all which meant selecting PIT/Reserved as well as Reserved as 2nd choice.  But I can see why many of you didn't click Reserved after already clicking PIT/Reserved as first choice since it should cover both based on what they said.  But they should have just left it alone as just PIT.  It was very simple to click PIT and also click Reserved without making it PIT/Reserved and Reserved.  It would have avoided alot of people's confusion or worry about cancelling out their selections by choosing Reserved as 2nd since they had already seen Reserved was included with PIT now.  

Yep - I said a few posts ago that this was the first big red flag. They should have never combined pit with reserved. They should have remained separate choices with separate priorities. 

There shouldn't be a priority on seating selection. In 2020 it was simple.  You could select 1 of 3 options. Your priority is the show rankings.

GA Only
Reserved Only
Best Available (GA or Reserved)

Changing the language and the ability to check all boxes made it very weird

I disagree. They should have kept it where you could select show PLUS seat option as one full priority. If you want to try for the same show with a different seat option, it should be a different PRIORITY. 

In that scenario, you choices could look like this:
Priority 1 - City X GA
Priority 2 - City X Reserved

It was that way in the past 

drakeheuer14

They better get rolling on the rest of these requests

LaFleur

bucklyshrank said:

I whipped a 2023 version of the Touring Fans Form: 
https://forms.gle/HPA9LDbgU727vxkk9

And here is the spreadsheet with results which you can monitor:
https://docs.google.com/spreadsheets/d/1C50w_rrKfSeaik-JGAlYZwazYEKecwZ8o1M07GCcLnc/edit?usp=sharing

machinehum

 

Kwieneke

drakeheuer14 said:

They better get rolling on the rest of these requests

I think everything is going to have to be pushed back until they figure this out but I can't say with any accuracy

JimmyV

drakeheuer14 said:

They better get rolling on the rest of these requests

Promising to have this fixed today might have been ambitious, or just not very well thought out. 

JG242853

Is it worth asking if anyone has gotten new seat assignments? 

Gern Blansten

Kwieneke said:

drakeheuer14 said:

They better get rolling on the rest of these requests

I think everything is going to have to be pushed back until they figure this out but I can't say with any accuracy

It does seem like a large task. And you know once people start comparing the reassigned seats there are still going to be high# members besting low#members.

I hope I'm wrong

rlaidepeas

If they don't resolve this soon, they will be up against the clock on Pearl Jam Verified Fan sales.  Many will be waiting to find out status of these Ten Club sales, and not know whether they should attempt to buy tickets through Verified Fan.   

JeBurkhardt

Kwieneke said:

drakeheuer14 said:

They better get rolling on the rest of these requests

I think everything is going to have to be pushed back until they figure this out but I can't say with any accuracy

Well the verified sale is Friday, so they don't have a lot of time, unless they delay that too.

pjl44

The real villain is whomever pitched Jersey Mike's cheese steaks as Philly quality. That shit is rich man's D'Angelo at best.

pjman75

JimmyV said:

drakeheuer14 said:

They better get rolling on the rest of these requests

Promising to have this fixed today might have been ambitious, or just not very well thought out. 

Had the same thought here, especially if it's a coding issue.

jwhjr17

JG242853 said:

Is it worth asking if anyone has gotten new seat assignments? 

Oh we'll know when that happens lol

machinehum

 

rlaidepeas

Should we go back to talking about sub sandwiches?  I'm hungry...

jimjam1982

machinehum said:

euchrid said:

LaFleur said:

cblock4life said:

Jbabbington said:

So if I'm reading this correctly, no one beyond priority 1 should have gotten seats until all 1s were fulfilled, or the allotment was exhausted. 

Yeah, seems like someone made a boo-boo.

But I think your name has to be pulled first so yes someone with a priority 2 could win over a 1 because 1’s name never got pulled.  Does this make sense? 

It does not.  Name can't be pulled if isn't in the hat.  (where did that text above on show priority come from?)

From 2020 tour info page but this process for how priority works has always been like this so should still hold true.

https://help.pearljam.com/hc/en-us/articles/205143590-Pre-sale-Drawing

This has been explicitly superseded. The text for this process from https://blog.ticketmaster.com/pearl-jam-tour-2023 is:

I know people don't read stuff, but at the end of the day, it was there and folks can't blame anyone else if they didn't read the announcement details. That said, it's obviously and intentionally vague, meaningless weasel words. People should have expected that it wouldn't work the same as it used to, but nobody had/has any idea how it is in fact meant to work now. 

Do you work for ticketmaster or something? You are vehemently defending how this has played out.  Are you a scalper/bot who got what you wanted?  

Them changing the entire lottery program without telling anyone is unfathomable bait and switch nonsense.  They were up front about changes to 10c.  Why wouldn't they be up front about lottery changes?  You have reasonable right to the belief that it would operate as it has unless expressly and explicitly stated in writing to advise you otherwise.

Kevinman

rlaidepeas said:

Should we go back to talking about sub sandwiches?  I'm hungry...

As far as chains go......my go to at Potbelly is the wreck

static111

Postcards, Money orders, problem solved

aisleseats

JG242853 said:

Is it worth asking if anyone has gotten new seat assignments? 

No, on all counts