Shut out once again. Ten Club, I would like an explanation

aidt17

Another curveball to add to this party.  My sister applied, her card info was not accepted, they sent her an email stating that and then said they would re try to charge her card Tuesday, so she went in and updated her card info. I have no screenshots or anything of this 

CL93527

BennyLaRue said:

CL93527 said:

i got shut out of both LA shows reserved seating. My only picks at 1 & 2. I dont get it. Still crushed.

Did you get a confirmation email after entering the lottery? Did you receive rejection emails?

got a conf email and two rejection emails - one for each show.

PearlJutt

I think making a selection on seat preferences was a bit confusing . You see odds , but what odds exactly ? No one knew , no guidelines. So BA , GA, or RS seem to have all been a reason why . So again why not just pick the number of total tickets available, and see their preference afterwards ? You grab 10,000 numbers. Since seniority supposedly counts. Put them in order , assign each one their preference. Count best available as floor. They were willing to get floor anyways. Those who specifically said seats will be closer to the stage . 

  

KP_McMinn

moses-i said:

As the title says. I'm a loyal Ten Club member who once again didn't get Ten Club tickets to any shows (specifically in my town Toronto). I would like someone from the Ten Club to explain how this happened when other ppl got all four shows (and will probably get even more US dates) with a third choice Toronto pick. And it appears I'm not the only one. I'm sorry but this is ridiculous and needs be addressed! Thank you.

To the good ppl in the Ten Club. If anyone by chance got two extra tickets for Toronto and/or Hamilton, I will be happy to take them off your hands. Thanks!

It’s absolute shit. 24 years paying into the club and shut out this year. Fuck all....

Kevinman

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

pjl44

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Kevinman

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

NewfieintheUSA

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

No

pjl44

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

Disagree completely. If GA is already gone, we should have the same chance.

RoleModelsinBlood31

Based on my experience you may be right but calling it “best available” and then shelving a person who is chosen until all reserved choice 1’s are gone is pretty much not giving the “best available” at all, lol.  Should have called it “GA or wait this the fuck out until we fill all the RES requests you poor bastard.”

mace1229

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

What’s the logic in that? By saying I’ll take whatever (BA) I get passed for someone who specifically only wants reserved? Doesn’t make sense to me

Kevinman

pjl44 said:

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

Disagree completely. If GA is already gone, we should have the same chance.

I’m pretty sure BA is the same as 1st choice GA, 2nd choice Res.  Haven’t seen anything to tell me this is wrong.

Kevinman

pjl44 said:

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

Disagree completely. If GA is already gone, we should have the same chance.

So your 2nd choice should be equal to my 1st....I disagree.

pjl44

Kevinman said:

pjl44 said:

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

Disagree completely. If GA is already gone, we should have the same chance.

So your 2nd choice should be equal to my 1st....I disagree.

It's not a second choice. We each made one choice. I said "I'll take from anywhere in the pool." You said "I'll only take from 75% of the pool."

pjl44

Kevinman said:

pjl44 said:

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

Disagree completely. If GA is already gone, we should have the same chance.

I’m pretty sure BA is the same as 1st choice GA, 2nd choice Res.  Haven’t seen anything to tell me this is wrong.

You have no idea because the BAs who were selected for any given show don't know if they have GA or Res yet

RatherStarved

I don’t have an opinion on what is fair, but I think the theory that BA people who struck out in GA were then behind people who selected reserved only is a plausible explanation for seemingly impossible results like someone getting a third reserved over someone who had the show as a second BA.  Are there examples of that experience out there? Did anyone who specifically and only checked reserved, not BA, for any of the 99% shows not get it?  

bendhair23

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame. 

Kevinman

pjl44 said:

Kevinman said:

pjl44 said:

Kevinman said:

pjl44 said:

Kevinman said:

My thought on how it worked...could be wrong:

If you selected BA as 1st choice.  

They draw your name and GA is not full....you get that.
They draw your name and GA is full...your name gets put aside for 2nd round of Res drawing.  They pull names of all 1st choice Res until it’s full or all people who had that as 1st choice have tix.
If after 1st pull for Res seats were still available they start pulling all 2nd choice Res, including BA that didn’t get GA.  So odds are now way less than 99% in this scenario.

So....if you had 4 shows all BA, the chances of getting tix for the 4th show would be pretty slim.

Thats how I thought it worked at least.

That seems arbitrary and overcomplicated 

Seems fair....if you select BA and I select Res, I should have better odds at Res seats than you.

Disagree completely. If GA is already gone, we should have the same chance.

I’m pretty sure BA is the same as 1st choice GA, 2nd choice Res.  Haven’t seen anything to tell me this is wrong.

You have no idea because the BAs who were selected for any given show don't know if they have GA or Res yet

Im just going by how past lotteries worked.  Granted there was no BA, but it is essentially the same as GA 1st choice, Res 2nd choice

Kevinman

bendhair23 said:

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame. 

From what I understood the 99% was for those who selected that as their 1st choice.  Not for someone who selected BA or GA then Res.

Kevinman

One thing is sure....it should have been explained better I guess.  I just went by how it worked in the past combined with a few new things.

amethgr8

I read that the odds indicated demand regardless of all priority combined.

Moses name was not selected. It's messed up, disappointing and a devasting sinking feeling when you feel rejected for something we love so much.

The times I got shut out I would have never thought I would go and end up with public seats, but I'm glad I did. But it stung for a day or,week.

myoung321

bendhair23 said:

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame. 

Just because the odds were 99% when entered does not mean it stayed at 99% - a majority were much much lower as the lottery ended.

3 hours before lottery ended MSG - TOR - BAL were like 60% Res & 10% GA 

OceansJenny

Argue till the sun comes down... isn’t going to get you tickets!

mace1229

myoung321 said:

bendhair23 said:

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame. 

Just because the odds were 99% when entered does not mean it stayed at 99% - a majority were much much lower as the lottery ended.

3 hours before lottery ended MSG - TOR - BAL were like 60% Res & 10% GA 

All but Baltimore and MSG were still 99% for reserve at the last update.

mace1229

I’ll be more interested in several days to see how many got shut out and how many got in. There seems to already be a few who go a CC issue email, not sure if they were declined or confirmed at first though.
There was definitely some shenanigans going on today. But from most of what I read it still seems like most who didn’t get tickets either got shut out on everything or never heard so they assume it was a no.

With the exception on Bal and MSG, did anyone get confirmed for pick 1 and actually get an email denied for pick 2? If it was really due to high demand that should be the case, but I haven’t heard many with that. It’s either “I got denied for my first pick” or “I never heard anything.”

rider10

Kevinman said:

bendhair23 said:

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame. 

From what I understood the 99% was for those who selected that as their 1st choice.  Not for someone who selected BA or GA then Res.

I've already said it in other threads but I requested only for reserved seats in STL and got declined. Other people have pointed out that people with that show as their second choice got tickets though. I'm disappointed but mostly confused by what happened.

playerpiano

I am fairly certain that Kevinman has nailed it on two counts. The first is that 99% odds are relative to first choice only. I believe this is how it has been since we could put in for unlimited shows. He is also correct that it could have been explained more clearly for newer members. That being said, those who are complaining/threatening to leave Tenclub because Best Available does not supersede Reserved need to get a grip. Why should you have an equal shot to someone's first choice when you already had a shot at GA? Doesn't make sense at all and wouldn't be fair.

I feel for those who did not get tickets, but keep in mind that this has happened to nearly all of us at some point. I have been a member since the '90s, and I was shut out for the 2016 Boston and Chicago shows and the Temple of the Dog shows. It was a bummer, but so it goes (KV).     

JimmyV

rider10 said:

Kevinman said:

bendhair23 said:

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame. 

From what I understood the 99% was for those who selected that as their 1st choice.  Not for someone who selected BA or GA then Res.

I've already said it in other threads but I requested only for reserved seats in STL and got declined. Other people have pointed out that people with that show as their second choice got tickets though. I'm disappointed but mostly confused by what happened.

Write and call 10c and keep writing and calling until they give you an actual explanation. That shouldn't have happened to anyone. Hope you make it into the show.

hedonist

OceansJenny said:

Argue till the sun comes down... isn’t going to get you tickets!

mace1229

playerpiano said:

I am fairly certain that Kevinman has nailed it on two counts. The first is that 99% odds are relative to first choice only. I believe this is how it has been since we could put in for unlimited shows. He is also correct that it could have been explained more clearly for newer members. That being said, those who are complaining/threatening to leave Tenclub because Best Available does not supersede Reserved need to get a grip. Why should you have an equal shot to someone's first choice when you already had a shot at GA? Doesn't make sense at all and wouldn't be fair.

I feel for those who did not get tickets, but keep in mind that this has happened to nearly all of us at some point. I have been a member since the '90s, and I was shut out for the 2016 Boston and Chicago shows and the Temple of the Dog shows. It was a bummer, but so it goes (KV).     

The % in previous lotteries has always been based on overall picks, not just your first pick  to my knowledge.

And Reserved over BA makes nonsense. They should be equal. Who says reserved was a second choice? Many just want the best chance at a ticket so to selected either-or as the option. Some prefer a seat, some prefer GA, most just want a ticket. Sure, most probably prefer GA, but also probably wouldn’t have chosen BA if they knew it lessened their chances of getting in.

I assumed it worked this way. If your name was pulled and you selected GA only you got GA, unless that was filled then you got rejected. If you picked Reserved then you got Reserved, unless it was filled. If you picked BA it considered GA then moved to Reserved if none was available. Why should it not work like that?