This thread has made me paranoid, now. My TM and 10c email addresses are different. Since the form specifically asked for my 10c email address, I assume I'm fine. But y'all made me wonder. I can't change my TM address to my 10c address, and I'm worried if I change my 10c address, it will then conflict with the form I filled out.
I changed my TM email before the lottery closed to match my 10C... you can do it
I apparently have an old, defunct TM account with the email address on my 10c account, so I can't.
So are we determining now best available is GA first choice reserved second. Now I’m nervous I should have just selected reserve for Baltimore as my best way to get into building
Well that sucks, I didn't notice my last name was missing from my TM account either. Anyone know if they've started drawing for Denver yet?
This apparently is common when signing up for the TM account (to only have the first name). I understand people will shit on this as a failure on my part, but one extra line in instructions pointing out that TM commonly only uses 1st name under TM profile would have been tremendous. This setting up to be a dark weekend for me
The only relief is it seems like so many have missing last names there would be more people who got shut out if that was really the cause. Didn't 1 admit he didn't know a new request erases the old one? Here's to hoping it isn't just a last name deal.
So are we determining now best available is GA first choice reserved second. Now I’m nervous I should have just selected reserve for Baltimore as my best way to get into building
No, it's just BA. They are drawing entries randomly, starting with priority 1. If you are selected and your entry was BA, you get GA if available, otherwise Reserved
My wife changed her name to mine when we married this past year. Her ten club last name was different than her Ticketmaster name, had different emails, etc. with all that bullshit I didn’t even have her try for lotto tickets I knew it would be screwed up somehow
Step 2. On the resulting Ticket Request site, sign in to your Ticketmaster account, or create a new one if you don’t have one. Your name under your Ticketmaster account must match your name under your Ten Club membership account.
This was step 2 on the pre sale ticket info page.
wouldn't that have triggered an error on the submission though? That is crazy if not. I just went in to my ticket master account and sure enough my last name was fucking missing.
Same thing happened to me (last name randomly missing), I didn't know (totally realize it was right there in the rules and just missed it) - they haven't chosen my shows yet, however. I called the 800 number and he said that since they haven't gotten to my shows yet I should be OK - I just emailed them as well.
fuck me, I updated it. Holy shit what a cluster. I have been on my current TM account which is the same email as my TC since 2013, but for some shit reason my last name was not showing and that makes no sense to me.
My last name wasn't originally showing up either, as was the case for many of us. Not sure what the deal was with that.
Did you enter it prior to the lottery closing or after? Have they drawn your shows yet?
I was able to update my info prior to lotto close. I was chosen for my Toronto/Hamilton reserved picks.
Thanks for letting me know - I just updated mine... NYC & St Louis (only two shows I chose) haven't been drawn yet. Don't know if they do account matching as they're drawing shows OR if they did it at the beginning and just eliminated accounts that didn't match. 800# rep told me if they haven't drawn my show I should be OK - who knows.
That's good for people to know, double check your name is correct in TM profile
Also, when you look at your "Account Overview" it might show your first and last name, but click through to "Edit Profile" and make sure that the names are entered separately in the first and last name fields, and not both in the first name field. This was the case with mine. When I first looked at my account overview, on the left hand side in big bold letters it said my name like so:
John Doe Fan Since 2007 [Edit Profile]
I updated my profile so that my first and last names were where they should be, and now on my account overview it looks like this:
John Doe Fan Since 2007 [Edit Profile]
tdawe, that is exactly what my account said this morning! I just changed it, hopefully it was in time! Waiting to hear on LA today. Weird that the name would be in the TM site like that, I have bought tickets through there numerous times and it has never been an issue before.
Did not even think to look at it until now because ALL of my correspondence regarding this ticket process has had my full name on it (confirmations, etc.) so far, hopefully it was not an issue?
The only relief is it seems like so many have missing last names there would be more people who got shut out if that was really the cause. Didn't 1 admit he didn't know a new request erases the old one? Here's to hoping it isn't just a last name deal.
Yeah, we're currently sitting at one anomaly and pages upon pages of normal results.
So are we determining now best available is GA first choice reserved second. Now I’m nervous I should have just selected reserve for Baltimore as my best way to get into building
I don't think so. I believe everyone who ranked Baltimore first priority (whether they put BA, GA or Res) is thrown into the pool, then as they draw each entry out they determine whether it goes into GA or reserved based on the option selected (GA goes to GA and reserved goes to reserved, BA goes to GA until there's no GA left, then goes to reserved). I'm not really basing this on anything concrete, but it seems like that's how it's supposed to work. Best Available is the best way to get into the building, with reserved only being basically identical odds-wise (accounting for the very small possibility that they draw thousands of reserved-only selections before filling up the pit).
So are we determining now best available is GA first choice reserved second. Now I’m nervous I should have just selected reserve for Baltimore as my best way to get into building
No, it's just BA. They are drawing entries randomly, starting with priority 1. If you are selected and your entry was BA, you get GA if available, otherwise Reserved
Well that sucks, I didn't notice my last name was missing from my TM account either. Anyone know if they've started drawing for Denver yet?
Does not sound like it, so hopefully you have time to go in and fix
Your last name very well might be associated with your lottery order - even if it doesn't appear in your Ticketmaster profile. When I called TM customer service this morning they confirmed my last name was associated with the order since I entered it during the order process (even though it wasn't appearing on my TM profile). But either way, I was able to update the profile and they said I would be fine.
I entered for the two OAK shows, which also draw today.
5/28/06 - Camden, NJ 5/30/06 - Washington, DC 6/22/08 - Washington, DC 10/31/09 - Philadelphia, PA 8/5/16 - Fenway Park Temple of the Dog - 11/5/2016 - Philadelphia, PA 7/1/2018 - Prague 7/3/2018 - Kraków 7/5/2018 - Berlin
Step 2. On the resulting Ticket Request site, sign in to your Ticketmaster account, or create a new one if you don’t have one. Your name under your Ticketmaster account must match your name under your Ten Club membership account.
This was step 2 on the pre sale ticket info page.
wouldn't that have triggered an error on the submission though? That is crazy if not. I just went in to my ticket master account and sure enough my last name was fucking missing.
Same thing happened to me (last name randomly missing), I didn't know (totally realize it was right there in the rules and just missed it) - they haven't chosen my shows yet, however. I called the 800 number and he said that since they haven't gotten to my shows yet I should be OK - I just emailed them as well.
fuck me, I updated it. Holy shit what a cluster. I have been on my current TM account which is the same email as my TC since 2013, but for some shit reason my last name was not showing and that makes no sense to me.
My last name wasn't originally showing up either, as was the case for many of us. Not sure what the deal was with that.
Did you enter it prior to the lottery closing or after? Have they drawn your shows yet?
I was able to update my info prior to lotto close. I was chosen for my Toronto/Hamilton reserved picks.
Thanks for letting me know - I just updated mine... NYC & St Louis (only two shows I chose) haven't been drawn yet. Don't know if they do account matching as they're drawing shows OR if they did it at the beginning and just eliminated accounts that didn't match. 800# rep told me if they haven't drawn my show I should be OK - who knows.
That's good for people to know, double check your name is correct in TM profile
Also, when you look at your "Account Overview" it might show your first and last name, but click through to "Edit Profile" and make sure that the names are entered separately in the first and last name fields, and not both in the first name field. This was the case with mine. When I first looked at my account overview, on the left hand side in big bold letters it said my name like so:
John Doe Fan Since 2007 [Edit Profile]
I updated my profile so that my first and last names were where they should be, and now on my account overview it looks like this:
John Doe Fan Since 2007 [Edit Profile]
tdawe, that is exactly what my account said this morning! I just changed it, hopefully it was in time! Waiting to hear on LA today. Weird that the name would be in the TM site like that, I have bought tickets through there numerous times and it has never been an issue before.
Did not even think to look at it until now because ALL of my correspondence regarding this ticket process has had my full name on it (confirmations, etc.) so far, hopefully it was not an issue?
GO CHECK YOUR ACCOUNT!
Do us a favor and let us know if you get/don't get tix - if you don't, I'd be curious about the rejection email you get. Thank you!
or you can come to terms and realize you're the only one who can forgive yourself oh yeah... makes much more sense to live in the present tense...
Well that sucks, I didn't notice my last name was missing from my TM account either. Anyone know if they've started drawing for Denver yet?
Totally perplexed why so many people are having this same issue... missing last names.
I don't know but I just checked and my TM account was missing my last name, too. Thank god for this thread though. Able to update my account w/ last name prior to the Bal/NYC drawings
2009 Philadelphia (10/31) 2010 Boston (5/17) 2013 Worcester (10/15); Worcester (10/16); Hartford (10/25) 2016 Boston (8/5); Boston (8/7) 2018 London (6/18); Boston (9/2); Boston (9/4) 2019 EV Lisbon (6/20) 2021 Ohana Dana Point (10/2) 2022 EV Earthlings NYC (2/3) 2022 NYC (9/11); Camden (9/14) 2023 St. Paul (8/31); St. Paul (9/2); Austin (9/18); Austin (9/19) 2024: NYC (9/3); NYC (9/4); Philadelphia (9/7)
Well that sucks, I didn't notice my last name was missing from my TM account either. Anyone know if they've started drawing for Denver yet?
Totally perplexed why so many people are having this same issue... missing last names.
I wonder if it has something to do with how old your TM account is. Mine said I've had an account since 2003. I have to be honest, I buy a TON of tickets and this is the first time I've ever noticed my last name not being present in the "my account' section of my profile. It's there in every other part of the account (billing, shipping, etc.) it was just absent on that first page. Very random. I also called and was told that my last name was with my entry and that was the most important piece of information to match. She suggest to add my last name to my TM account, which I had already done, but that it shouldn't have a bearing. Especially since my shows (Nash & St. Louis) have yet to draw.
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You, Edgar J. Ten Club's Ticketmaster Presale Support
___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
or you can come to terms and realize you're the only one who can forgive yourself oh yeah... makes much more sense to live in the present tense...
So are we determining now best available is GA first choice reserved second. Now I’m nervous I should have just selected reserve for Baltimore as my best way to get into building
No, it's just BA. They are drawing entries randomly, starting with priority 1. If you are selected and your entry was BA, you get GA if available, otherwise Reserved
How do we know they are doing priority 1 show and then pulling names and matching that with your selection. Why don't we think they'd be drawing "Priority 1 - GA" then "Priority 1 - Reserved" then "Priority 1 - Best Available."
Mansfield 6/30/08 Boston 5/17/10 Baltimore 10/27/13 Central Park 9/26/15 Philadelphia 4/29/16 (TEN) Fenway Park 8/5/16 Fenway Park 9/4/18 St. Paul 9/2/23 Philadelphia 9/7/24 Baltimore 9/12/24
That's pretty wierd. My last name is on my TM account, and says I've been a member since '06 (which i'm pretty sure I used TM online before '06). I wonder why people don't have last names. You can't really use TM without a last name. Were those accounts setup for a 3rd party process and never used for other things?
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You, Edgar J. Ten Club's Ticketmaster Presale Support
___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
Geez....good to know. Thanks for sharing. PS. I like the username. I assume you're in Illinois somewhere?!? So am I. And if you happen to be born in '76 then we have something else in common.
So are we determining now best available is GA first choice reserved second. Now I’m nervous I should have just selected reserve for Baltimore as my best way to get into building
No, it's just BA. They are drawing entries randomly, starting with priority 1. If you are selected and your entry was BA, you get GA if available, otherwise Reserved
How do we know they are doing priority 1 show and then pulling names and matching that with your selection. Why don't we think they'd be drawing "Priority 1 - GA" then "Priority 1 - Reserved" then "Priority 1 - Best Available."
Comments
Anyone know if they've started drawing for Denver yet?
you're the only one who can forgive yourself oh yeah...
makes much more sense to live in the present tense...
1995: 7/11 (Chicago) 2009: 8/23, 8/24 (Chicago) 2010: 5/9 (Cleveland) 2013 7/19 (Chicago) 2016: 4/9 (Miami), 5/1 (NYC), 8/20 & 8/22 (Chicago)
2018: 8/18 (Chicago) & 8/20 (Chicago) 2022: 9/11 (NYC), 9/18 (STL) 2023: 9/5 (Chicago), 9/7 (Chicago) 2024: 8/29 (Chicago), 8/31 (Chicago)
Did not even think to look at it until now because ALL of my correspondence regarding this ticket process has had my full name on it (confirmations, etc.) so far, hopefully it was not an issue?
GO CHECK YOUR ACCOUNT!
I entered for the two OAK shows, which also draw today.
5/30/06 - Washington, DC
6/22/08 - Washington, DC
10/31/09 - Philadelphia, PA
8/5/16 - Fenway Park
Temple of the Dog - 11/5/2016 - Philadelphia, PA
7/1/2018 - Prague
7/3/2018 - Kraków
7/5/2018 - Berlin
you're the only one who can forgive yourself oh yeah...
makes much more sense to live in the present tense...
1995: 7/11 (Chicago) 2009: 8/23, 8/24 (Chicago) 2010: 5/9 (Cleveland) 2013 7/19 (Chicago) 2016: 4/9 (Miami), 5/1 (NYC), 8/20 & 8/22 (Chicago)
2018: 8/18 (Chicago) & 8/20 (Chicago) 2022: 9/11 (NYC), 9/18 (STL) 2023: 9/5 (Chicago), 9/7 (Chicago) 2024: 8/29 (Chicago), 8/31 (Chicago)
2010 Boston (5/17)
2013 Worcester (10/15); Worcester (10/16); Hartford (10/25)
2016 Boston (8/5); Boston (8/7)
2018 London (6/18); Boston (9/2); Boston (9/4)
2019 EV Lisbon (6/20)
2021 Ohana Dana Point (10/2)
2022 EV Earthlings NYC (2/3)
2022 NYC (9/11); Camden (9/14)
2023 St. Paul (8/31); St. Paul (9/2); Austin (9/18); Austin (9/19)
2024: NYC (9/3); NYC (9/4); Philadelphia (9/7)
Thank you for contacting Ten Club's Ticketmaster Presale Support. We are happy to assist you.
As long as the email you used for the request is the same as the one for both your Ticketmaster account and your Ten Club membership, then there wouldn't be any problems.
We apologize for any inconvenience. If you have any further questions or concerns please let us know. Have a great day!
Thank You,
Edgar J.
Ten Club's Ticketmaster Presale Support
___________
Hilarious - now it appears email is important even though it clearly states in the rules names need to match. Hilarious!
you're the only one who can forgive yourself oh yeah...
makes much more sense to live in the present tense...
1995: 7/11 (Chicago) 2009: 8/23, 8/24 (Chicago) 2010: 5/9 (Cleveland) 2013 7/19 (Chicago) 2016: 4/9 (Miami), 5/1 (NYC), 8/20 & 8/22 (Chicago)
2018: 8/18 (Chicago) & 8/20 (Chicago) 2022: 9/11 (NYC), 9/18 (STL) 2023: 9/5 (Chicago), 9/7 (Chicago) 2024: 8/29 (Chicago), 8/31 (Chicago)
Boston 5/17/10
Baltimore 10/27/13
Central Park 9/26/15
Philadelphia 4/29/16 (TEN)
Fenway Park 8/5/16
Fenway Park 9/4/18
St. Paul 9/2/23
Philadelphia 9/7/24
Baltimore 9/12/24
Ev Solo Providence 6/15/11
Because that's what Ten Club told me in an email