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EUROPEAN TIX PRESALE FORUM DIALOGUE WITH PJ MGR KELLY CURTIS

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    PixelPixel Posts: 82
    i love the band, it changed my life, i think they are #2 after led zeppelin, nobody will take their place, but this management thing, its taking too much out of my energies and it just aint worth it..

    The only club i ever had issues ordering tickets for is this..
    I dont think there is any issues with online ordering, tons of bands do it everyday all around the globe, only here we have to suffer like this, and its annoying.. thats an under statement to what i currently feel about this stupidity..

    so yeah, i got sitting tickets, maybe, i have to do a bank transfer and even then nothing is guaranteed unless they actually get it in time.. this means that the wristband ill get as being a 10c member doesnt worth anything! i paid you guys for membership for nothing, i got nothing out of extra shows, i didnt get anything from a service i paid for.. this is annoying the hell out of me.

    I really appreciate what pj is trying to do here with these extra shows.. but its not like its not another money bringer.. so its a win win situation.. well "win" win situation.. :roll:
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    Good job with informing about the 2nd Amsterdam show.
    Chorzów 2007, Berlin 2009, Berlin 2010
    AMSTERDAM 2012, BERLIN 2012 !!!
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    Good job with informing about the 2nd Amsterdam show.

    You didn't see that one coming?
    Give a monkey a brain and he'll swear he's the center of the Universe...
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    The only way out of this fiasco is to make a substantial gesture to the 10 club members. This could be a wearable, a 10 club gig, signed photo, free membership for 12 months....anything really, just do something to make up for US the fans spending a number of days getting more and more wound up, with a band that we love :(
    Neil Young & Pearl Jam Dublin 1995, Leeds Festival 2006, Manchester 2009, Manchester 2012, Leeds 2014, Amsterdam 2018, London 1 2022, London 2 2022
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    It seems pretty simple to me.

    If the 1st show sells out, schedule a 2nd date to go on pre-sale to fans within a few days say the following week and then the public sale for a couple of days after that.

    Why the need for the 2nd show to go on sale straight away to the public the same day?

    Example:

    Radiohead concert at Nimes next July. Fan pre-sale 9th December, public sale 10th December -

    2nd night announced. Fan pre-sale 19th and public 20th.

    The system employed with both Manchester and Amsterdam second dates this time is fairly industry standard and more or less excludes fan pre-sales!
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    ericlered wrote:
    It seems pretty simple to me.

    If the 1st show sells out, schedule a 2nd date to go on pre-sale to fans within a few days say the following week and then the public sale for a couple of days after that.

    Why the need for the 2nd show to go on sale straight away to the public the same day?

    Example:

    Radiohead concert at Nimes next July. Fan pre-sale 9th December, public sale 10th December -

    2nd night announced. Fan pre-sale 19th and public 20th.

    The system employed with both Manchester and Amsterdam second dates this time is fairly industry standard and more or less excludes fan pre-sales!

    Or we could be hinted at that "if macnhester goes quickly that mighg opöen up for another..." But I guess that's tricky legal wise.
    "Mostly I think that people react sensitively because they know you’ve got a point"
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    stargirl69stargirl69 Posts: 6,387
    The band KNOW they could sell out multiple night venues again and again,ridiculous for KC to make claim that they don't want to assume anything.
    “There should be a place where only the things you want to happen, happen”
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    ericlered wrote:
    It seems pretty simple to me.

    If the 1st show sells out, schedule a 2nd date to go on pre-sale to fans within a few days say the following week and then the public sale for a couple of days after that.

    Why the need for the 2nd show to go on sale straight away to the public the same day?

    Example:

    Radiohead concert at Nimes next July. Fan pre-sale 9th December, public sale 10th December -

    2nd night announced. Fan pre-sale 19th and public 20th.

    The system employed with both Manchester and Amsterdam second dates this time is fairly industry standard and more or less excludes fan pre-sales!
    So simple...
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    At the very least is def a step in the right direction.
    Maybe we all under estimate the popularity of PJ. Yeah, they are not MAINSTREAM but they have a huge following.....its obvious. Now more then even after the movie pj20 i'm sure others jumped on board.
    I am for one against index cards....people get mail lost, not all mail arrives the same time back or fourth, spelling errors, overnight mail cheaters, cost more money.....and knowing your not going to a show right away because of a clogged server is a lot better then me waiting weeks to find out.....fuck that. KC just erase the thought from your head please.... NO INDEX CARDS......I WILL START A PETITION. :evil:

    scott
    10/01/96 9/08/98 9/10/98 9/11/98 8/23/00 8/24/00
    8/25/00 8/27/00 8/29/00 8/30/00 9/01/00 9/02/00
    4/28/03 4/29/03 4/30/03 5/02/03 7/05/03 7/06/03
    7/08/03 7/09/03 7/14/03 <---front row shook hands with ed.
    10/3/05 5/13/06 5/27/06 5/28/06 6/01/06 6/3/06
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    10/28/09 10/30/09 10/31/09 5/15/10 5/18/10 5/20/10
    5/21/10 9/7/11
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    JustynaJustyna Posts: 132
    I give Kelly a lot of props for taking some time (which if I'm him I'd like back) to answer some questions from a minority of the fan base that act like entitled children. This just shows how unbelievably fan focused this band is and why we need to APPRECIATE them and the great people at the 10Club. If you go back 10 years plus you would realize this band has revolutionized the fan experience. We have all been shut out on 10club tickets and LE merchandise....get over it, life is not about getting everything you want all the time. Pearl Jam gives you the ability to buy the best seats in the house at face value not for hundreds or thousands scalped.
    So have some Holiday spirit, stop wasting your time complaining and realize that it makes much more sense to live in the present tense.

    Sure, you can be a Pollyanna when you were lucky to get some tickets.
    Spodek 2000, Roskilde 2000, O2 2009, Belfast 2010, Hyde Park 2010, Wuhlheide 2010, Open'er 2010, Manchester 1&2 2012 , Amsterdam 1&2 2014, Wuhlheide 2014, Stockholm 2014, Oslo 2014, Open'er 2014, MK 2014, Amsterdam 1&2 2018, Prague 2018, Krakow 2018, Barcelona 2018, London 1&2 2018
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    Bueller?






    Anyone?






    Anyone?


    :lol::lol::lol::lol:

    ;)
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    EraserheadEraserhead Stoke-on-Trent Posts: 2,849
    Good job with informing about the 2nd Amsterdam show.


    ^^^

    This. As much notice as possible, please!
    Manchester 04.06.00, Leeds 25.08.06, Wembley 18.06.07, Dusseldorf 21.06.07, Shepherds Bush 11.08.09, Manchester 17.08.09, Adelaide 17.11.09, Melbourne 20.11.09, Sydney 22.11.09, Brisbane 25.11.09, MSG1 20.05.10, MSG2 21.05.10, Dublin 22.06.10, Belfast 23.06.10, London 25.06.10, Long Beach 06.07.11 (EV), Los Angeles 08.07.11 (EV), Toronto 11.09.11, Toronto 12.09.11, Ottawa 14.09.11, Hamilton 14.09.11, Manchester 20.06.12, Manchester 21.06.12, Amsterdam 26.06.2012, Amsterdam 27.06.2012, Berlin 04.07.12, Berlin 05.07.12, Stockholm 07.07.12, Oslo 09.07.12, Copenhagen 10.07.12, Manchester 28.07.12 (EV), Brooklyn 18.10.13, Brooklyn 19.10.13, Philly 21.10.13, Philly 22.10.13, San Diego 21.11.13, LA 23.11.13, LA 24.11.13, Oakland 26.11.13, Portland 29.11.13, Spokane 30.11.13, Calgary 02.12.13, Vancouver 04.12.13, Seattle 06.12.13, Trieste 22.06.14, Vienna 25.06.14, Berlin 26.06.14, Stockholm 28.06.14, Leeds 08.07.14, Philly 28.04.16, Philly 28.04.16, MSG1 01.05.16, MSG2 02.05.16
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    Wouldn't it be best to send every Tenclub-member a tour list in advance with a deadline (before publice sale starts) to book any date you want to attend? That way your membership really pays off and no one will ever be disappointed. There will be no rush, no stress because every member has 'reserved' tickets. If a member chooses not to book a ticket the ticket will automatically be available for public sales.

    All TC-members together (I'm not sure how many there are in total, worldwide?) will never sell out any of these European venues, so after the 'member' sale there will be plenty of tickets for the 'normal' public.

    How 'bout that!

    (I"m going twice to Amsterdam; first date standing as a TC-er, second date sitting as a non TC-er)
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    pandorapandora Posts: 21,855
    The disrespect was embarrassing :wtf:

    some acting as though PJ's manager is their employee or something
    and why should the fans expect to be in the loop, why should we expect anything?

    I know some join just for tix and show up when they are available,
    then gripe when things go less than perfect.
    That to me seems like a 'me me me' attitude....
    pretty self serving.


    Again I thought fan clubs were created to show love and support for a favorite
    not for what a fan might get out of it.

    Show some gratitude to the band, their manager and the Ten Club
    that does so much for us,
    so much that they do not have to do!
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    Justyna wrote:
    I give Kelly a lot of props for taking some time (which if I'm him I'd like back) to answer some questions from a minority of the fan base that act like entitled children. This just shows how unbelievably fan focused this band is and why we need to APPRECIATE them and the great people at the 10Club. If you go back 10 years plus you would realize this band has revolutionized the fan experience. We have all been shut out on 10club tickets and LE merchandise....get over it, life is not about getting everything you want all the time. Pearl Jam gives you the ability to buy the best seats in the house at face value not for hundreds or thousands scalped.
    So have some Holiday spirit, stop wasting your time complaining and realize that it makes much more sense to live in the present tense.

    Sure, you can be a Pollyanna when you were lucky to get some tickets.
    The ass kissers make me sick. I wonder if they would be so warm and fuzzy if they were anonymous.Seems to me they are hoping for perks. Who has more of the tickets 10C members or brokers ? Tickets are all over the internet for up to 10x face value. Many members signed up only because of the pre-sale.10C staff know this. Any reputable business would take care of this problem.
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    aus_suzaus_suz Posts: 9,364
    dunkman wrote:
    look Kelly .. i'll shut up if you let my friend, and a lot of other people's friend on here, Boston Lou back onto the forums.

    Why is he the only member banned for life? yet many other 'fans' have said and done much worse.. Lou is a big supporter of the PJ Community and has even had Ed wear his hat on stage... when the new forum came live perhaps we should have all started on a clean slate? Re-instate this charitable and friendly member and I'll stop moaning ;);)

    I also think Kelly is bearing the brunt of our ire... he is not 100% responsible for this, but at least he is manning up.. to a point (the 2nd night question being evaded like a green cheese at a buffet aside)


    Free Lou he has the cutest kid...

    LOL@ green cheese...
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    pandorapandora Posts: 21,855
    Justyna wrote:
    I give Kelly a lot of props for taking some time (which if I'm him I'd like back) to answer some questions from a minority of the fan base that act like entitled children. This just shows how unbelievably fan focused this band is and why we need to APPRECIATE them and the great people at the 10Club. If you go back 10 years plus you would realize this band has revolutionized the fan experience. We have all been shut out on 10club tickets and LE merchandise....get over it, life is not about getting everything you want all the time. Pearl Jam gives you the ability to buy the best seats in the house at face value not for hundreds or thousands scalped.
    So have some Holiday spirit, stop wasting your time complaining and realize that it makes much more sense to live in the present tense.

    Sure, you can be a Pollyanna when you were lucky to get some tickets.
    The ass kissers make me sick. I wonder if they would be so warm and fuzzy if they were anonymous.Seems to me they are hoping for perks. Who has more of the tickets 10C members or brokers ? Tickets are all over the internet for up to 10x face value. Many members signed up only because of the pre-sale.10C staff know this. Any reputable business would take care of this problem.
    perks :? geez maybe they are just sincerely thankful for a great band and a great fan club

    more gimme attitude is not what we need in the world!
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    Please free boston lou
    Ryan Crooks insists upon himself
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    A lot of you are cryying for nothing, use your frustration to fight against real injustice, poor boys you don't succeed to get a ticket for a concert ? You supposed to be rock n roll but you are just capitalists,, clients, you paid for something you don't have right now and you re crying, lol, I suppose I just have to laugh, but deep inside of me, It's makes angry, it's just fun, nothing serious, tell me here, if one of you have never fault ?

    Keep listen music, and stop crying for a pair of tickets, as Eddie said "I don't question, our existence
    I just question, our modern needs
    "

    but it's a free world, maybe if you want the 10C can give us a free poster, shirt, concert, job, love, money back or whatever u want, need ?

    peace peace
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    RE4790RE4790 Posts: 795
    This thread reminds me of this:

    http://www.youtube.com/watch?v=L4AVLvyZ0Fs
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    kenshuntkenshunt London, Ontario, Canada Posts: 2,863
    Please free boston lou


    maybe someday :lol:
    London 2005
    Toronto 2011 night 2
    Hamilton 2011
    London 2013
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    actually, I gotta go with Sawyer on this one. that was clearly a troubling answer. the man has been the band's manager for 20 years in the music business, and he's mocking the fans by asking them if they have any better ideas? Kinda like Tim did when he told us to start our own band if we didn't like how things were.

    it wasn't necessary for Kelly to say that. I think Sawyer's comment was right on the money. If I call a plumber to my house for a water leak and he asked me how to fix it I'd kick his ass out the door.


    Me too. If you're in the industry you need to keep up with the times. Ask other industry execs how they are doing things.

    Honestly,

    Someone needs to be let go.
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    normnorm I'm always home. I'm uncool. Posts: 31,147
    edited December 2011
    Honestly,

    Someone needs to be let go.

    who's first?

    eddie vedder
    jeff ament
    stone gossard
    mike mccready
    matt cameron

    because if you believe that the band doesn't know what is going on, well then i don't know what to tell ya

    the band does not want to "keep up with the industry"...they want to do it diy and curtis management has to work within those parameters...you may not like it...i may not like it* but this is how the band wants to operate

    * - actually i have no problem with how the band operates...i used that phase for effect
    Post edited by norm on
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    norm wrote:
    Honestly,

    Someone needs to be let go.

    who's first?

    eddie vedder
    jeff ament
    stone gossard
    mike mccready
    matt cameron

    because if you believe that the band doesn't know what is going on, well then i don't know what to tell ya

    the band does not want to "keep up with the industry"...they want to do it diy and curtis management has to work within those parameters...you may not like it...i may not like it but this is how the band wants to operate

    I agree fully. Whatever I or anyone else may think of the people running 10C, in the end it's the band who are in charge and allow things to continue the way they have. That's why I've had enough (in combination with other factors). I don't want a refund or tickets or compensation. I'd like to know why we weren't show enough respect by being kept abreast of what was happening, but it looks like such answers just won't be had. I'm curious what, if any, changes will actually occur here, but at the end of the day, I'm out. I just want 10C to respond to my email, though I'm sure I'll have to call them if I want any chance of having my tickets transferred.
    <a href="http://www.flickr.com/photos/jmgphotos/sets/72157600802942672/">My Pearl Jam Photos</a>

    <a href="http://www.flickr.com/photos/jmgphotos/4731512142/&quot; title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg&quot; width="630" height="112" alt="PJ Banner2" /></a>
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    norm wrote:
    Honestly,

    Someone needs to be let go.

    who's first?

    eddie vedder
    jeff ament
    stone gossard
    mike mccready
    matt cameron

    because if you believe that the band doesn't know what is going on, well then i don't know what to tell ya

    the band does not want to "keep up with the industry"...they want to do it diy and curtis management has to work within those parameters...you may not like it...i may not like it* but this is how the band wants to operate

    * - actually i have no problem with how the band operates...i used that phase for effect


    So you like not knowing what the hell is going on? Ever?
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    dimitrispearljamdimitrispearljam NINUNINOPRO Posts: 139,158
    norm wrote:
    Honestly,

    Someone needs to be let go.

    who's first?

    eddie vedder
    jeff ament
    stone gossard
    mike mccready
    matt cameron

    because if you believe that the band doesn't know what is going on, well then i don't know what to tell ya

    the band does not want to "keep up with the industry"...they want to do it diy and curtis management has to work within those parameters...you may not like it...i may not like it* but this is how the band wants to operate

    * - actually i have no problem with how the band operates...i used that phase for effect
    exactly
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
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    slcporchslcporch Posts: 212
    I seriously do not understand this ticket debacle. Pearl Jam has plenty of time to work out ticketing before the public on sale date. I know Dave Matthews Band is not very popular on here, but their ticketing system has worked for years. Every member is given a chance to put in for the shows they want to attend. Then based on a lottery or seniority tickets are distributed. Everyone knows if they got tickets before the public on sale. This system seems to give everyone a fair chance to put in for tickets. There is not a mad rush to hit F5 at 10am on a given morning. The band can choose to reward seniority if they want to or not. The current system that PJ has does not work. There needs to be change.
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    norm wrote:
    Honestly,

    Someone needs to be let go.

    who's first?

    eddie vedder
    jeff ament
    stone gossard
    mike mccready
    matt cameron

    because if you believe that the band doesn't know what is going on, well then i don't know what to tell ya

    the band does not want to "keep up with the industry"...they want to do it diy and curtis management has to work within those parameters...you may not like it...i may not like it* but this is how the band wants to operate

    * - actually i have no problem with how the band operates...i used that phase for effect


    So you like not knowing what the hell is going on? Ever?
    Edit-And to add to that, I do agree with you. Of course the band knows what's going on. I never said they didn't. I just think we need someone that can tell the band this is not working and persuade them.

    I didn't even get tickets. I didn't even try. I did stay up until 5 AM helping folks out with what was available and what wasn't.

    It was just interesting really and I hope something can get figured out. All I ask is for a little more communication.

    Take Care Guys.
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    normnorm I'm always home. I'm uncool. Posts: 31,147
    So you like not knowing what the hell is going on? Ever?


    i am a fan of a rock band...i care about the music...i care about seeing the band live...everything else is meaningless...i don't need tim to come on here every 5 minutes telling where the latest piece of crap they've sold is...you are putting blame on tim bierman but what i'm trying to get across to you is he is not the final word...he may want to say things but the band won't allow him


    i joined 10c to get an opportunity to get tickets which they do provide albeit poorly...but each time they try to improve but, as i said, their hands are tied because the band doesn't not want to use ticketmaster or any large ticketing system
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    Hi Kelly.....thanks a lot for taking the time to answer all our questions here!
    Here's my thought....
    I think in order to have tickets sales running smoothly with no server issues or crashes over the future, maybe the best thing would be to allow fan club tickets (1 pair per member as usual) only for people living in the country where the show will take place, that way for sure there would be less traffic on the server (The billing address of the credit card used to buy the ten club seats will determine country of residence). For example, only people from England could have bought tickets for the Manchester gig, as opposed to people from all over the globe.
    If the tickets put aside for ten club members are not sold out after the pre sale, only then fan club members from other countries or continents would be allowed to buy these remaining tickets.
    I think it would really suck if Pearl Jam would come to one of our home town, and we won't be able to get tickets or good seats because somebody else from a different country got them instead....I mean, not all of us can afford to travel around the globe to follow Pearl Jam while they are on tour.
    Hope this can help somehow.
    Thanks again for your time Kelly.
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