Fuck em. Just ordered through Jb hi fi. $89 with free shipping.
Sydney 11/02/2003
Sydney 14/02/2003
Sydney 07/11/2006
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EV Sydney 18/03/2011
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Melbourne 24/01/2014
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well its been 21 business days and no box.....emailed universal so hopefully get a refund and just order it from somewhere else.... or go get it from JB hifi
What a wonderful debacle this Universal thing has been.
Now there's the Vs/Vitalogy that is too expensive for europeans.
So I am two super boxes behind...
(but amazon.it has the LOXL at 49 euros with free shipping)
Roma
Bologna, Verona, Milano, Torino, Pistoia
London, Dusseldorf, Scheessel, Copenhagen
New York, New York
Rotterdam, Berlin, Manchester, London
Dublin, Belfast, London, Venice
Alpine Valley Berlin I, Berlin II, Stockholm, Oslo, Copenhagen Berlin, Milan Boston I, Boston II (London I, London II, Milan, Padova, Roma, Werchter)
Never again! Only ordered from them because of the link posted for Universal UK, received my payment Jan. 11th, got email confirmation that it was shipping out on the 14th. Standard, which comes with no tracking. Told me the same thing, you have to take it up with your postal service, but not until 21 days. So, as of today, still waiting and frustrated. And glad I am not the only one, thought it was just me..And don't laugh, but I live in Alabama :roll:
Same here. Mine was shipped out the 11th. Never ordering from them again that's for sure.
I asked for a refund last Friday and I received my money this morning (paypal). I bought from Amazon.ca yesterday and it should be delivered tomorrow! I live in Canada. 2 days!!!
I don't understand what happen with Universal! Obviously our orders were not shipped when we got our confirmation emails. The packages were either never shipped, delayed or lost!
I doubt they were never shipped or all lost. Therefore they were ship with considerable delay. If so, why didn't they email us about it? There is something they don't tell us and this is why we are all mad at them!
I will never ever order from Universal again! Never!
This is shocking. I can't believe Universal keep blaming the postal service, and pleading ignorance, when it looks pretty clear that they haven't actually sent these things out. They look like a complete bunch of crooks to me. Gobsmacked. Someone should write an article about this.
Cancel my subscription to the Ressurection
Send my credentials to the house of detention
Just received my third email from universal, "you will receive a refund in 2 days. If you received e your package, please send it back" WHATEVER! They know it will never arrive! Now who do I order from?
New Orleans 1993, Birmingham, AL 1998
Birmingham, AL 2003, Columbia, SC 2008
ED Solo Washington DC 1 & 2 2008 EV Solo Baltimore,MD nite 1 & 2 2009
EV Solo Atlanta, GA. nite 1 & 2 2009
Chicago, IL nite 1 & 2 2009
Philly nites 2,3 & 4 2009
Hartford 5/15/10 Boston 5/17/10 Newark 5/18/10 MSG 1 & 2 5/20-21/10
Alpine Valley PJ20 1 & 2
Just received my third email from universal, "you will receive a refund in 2 days. If you received e your package, please send it back" WHATEVER! They know it will never arrive! Now who do I order from?
Amazon.ca $69 usd shipped!!!!
I ordered Saturday, I should get it tomorrow or Friday w/tracking#
I live in ny
If only we knew more people would stock this box, I presumed universal to be the only ones. And I saved $30 at the end of the day with amazon
they will refund me in paypal acount,after the mix with my credit card...lets see...
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I got the one I ordered from Amazon.ca today. Ordered it Sunday.
Requested a refund from Universal today after I got the email from them that says it must be lost. :(
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got my universal refund today, and got my package from soundstage yesterday. i recommend them if you have not bought yet, but What records is also good.
still waiting for refund..even the refund is with donkey express mail shipping method... :evil:
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
still waiting for refund..even the refund is with donkey express mail shipping method... :evil:
Can't believe that its takes so long to refund the money! Their customer service is horrible! Hope you get your refund very soon!
up here in my tree in Vienna 2006: Vienna 2009: Berlin 2010: London ~ Berlin 2012: Amsterdam 1+2 ~ Werchter ~ Arras ~ Berlin 1+2 2014: Milano ~ Trieste ~ Vienna ~ Berlin 2018: Padova ~ Rome 2022: Budapest ~ Vienna EV London/Hammersmith 2012 EV Berlin/Zitadelle 2017
I also ordered from universal and never got the package and am waiting for my refund. I ordered from soundstage yesterday and it's already out for delivery as of this morning, and it was a lot cheaper. They sent me all the tracking info right away. Now thats service.
After I contacted them this is what I got... Thanks for your message.
We have looked into this matter for you and we're sorry to say that if your order has not reached you by now then it is most likely been lost in the post or held up in the postal service.
Your order was shipped using the 'Rest of the World Standard' service which usually takes about 10 working days to arrive, but on occasion may take up to 21 days.
This is the postal address you provided us to send your order to and how it would have appeared on the address label
Verified the address and requested a refund Thursday have not hear anything from them.
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
My point being that Universal caught a lot of slack for apparently blatantly fibbing about having sent out the boxes and then issuing refunds (leading people to believe they hadn't sent them at all). If people who received refunds start receiving their box sets, would that change people's opinions about the whole deal?
Certainly, the boxes took a lot longer to get out than anyone expected, but at least the conspiracy theorists can take a break. If this is the case, it would seem that at least they were trying to get them out and that in issuing the refunds they were acting in good faith.
Doesn't change my P.O.V. I believed that they sent it out when they did, but when they say something will take at most 11 days and it has taken a month and a half, is not good enough.
Not to mention the poor service. Saying 'it is held up at your local post office' to several people. What are the chances of that happening to everyone who ordered it though the 'standard international shipping?' Yes they did give refunds and that was good. Service was bad and I would not buy anything from them again.
Sydney 11/02/2003
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
Doesn't change my P.O.V. I believed that they sent it out when they did, but when they say something will take at most 11 days and it has taken a month and a half, is not good enough.
Not to mention the poor service. Saying 'it is held up at your local post office' to several people. What are the chances of that happening to everyone who ordered it though the 'standard international shipping?' Yes they did give refunds and that was good. Service was bad and I would not buy anything from them again.
That's cool, and fair enough. It just seemed to me that a bunch of people thought they were flat out lying when maybe they were just incompetent?
Sydney 11/02/2003
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
Comments
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
What a wonderful debacle this Universal thing has been.
Now there's the Vs/Vitalogy that is too expensive for europeans.
So I am two super boxes behind...
(but amazon.it has the LOXL at 49 euros with free shipping)
Bologna, Verona, Milano, Torino, Pistoia
London, Dusseldorf, Scheessel, Copenhagen
New York, New York
Rotterdam, Berlin, Manchester, London
Dublin, Belfast, London, Venice
Alpine Valley
Berlin I, Berlin II, Stockholm, Oslo, Copenhagen
Berlin, Milan
Boston I, Boston II
(London I, London II, Milan, Padova, Roma, Werchter)
Technically they dont. I'll call them later and see whats what
Same here. Mine was shipped out the 11th. Never ordering from them again that's for sure.
I don't understand what happen with Universal! Obviously our orders were not shipped when we got our confirmation emails. The packages were either never shipped, delayed or lost!
I doubt they were never shipped or all lost. Therefore they were ship with considerable delay. If so, why didn't they email us about it? There is something they don't tell us and this is why we are all mad at them!
I will never ever order from Universal again! Never!
Send my credentials to the house of detention
Birmingham, AL 2003, Columbia, SC 2008
ED Solo Washington DC 1 & 2 2008 EV Solo Baltimore,MD nite 1 & 2 2009
EV Solo Atlanta, GA. nite 1 & 2 2009
Chicago, IL nite 1 & 2 2009
Philly nites 2,3 & 4 2009
Hartford 5/15/10 Boston 5/17/10 Newark 5/18/10 MSG 1 & 2 5/20-21/10
Alpine Valley PJ20 1 & 2
Amazon.ca $69 usd shipped!!!!
I ordered Saturday, I should get it tomorrow or Friday w/tracking#
I live in ny
If only we knew more people would stock this box, I presumed universal to be the only ones. And I saved $30 at the end of the day with amazon
Never again
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Requested a refund from Universal today after I got the email from them that says it must be lost. :(
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Can't believe that its takes so long to refund the money! Their customer service is horrible! Hope you get your refund very soon!
2006: Vienna 2009: Berlin 2010: London ~ Berlin 2012: Amsterdam 1+2 ~ Werchter ~ Arras ~ Berlin 1+2
2014: Milano ~ Trieste ~ Vienna ~ Berlin 2018: Padova ~ Rome 2022: Budapest ~ Vienna
EV London/Hammersmith 2012
EV Berlin/Zitadelle 2017
Maybe they are lurking on the board and taking note of all those who said they eventually received their copy after the refund!
We have looked into this matter for you and we're sorry to say that if your order has not reached you by now then it is most likely been lost in the post or held up in the postal service.
Your order was shipped using the 'Rest of the World Standard' service which usually takes about 10 working days to arrive, but on occasion may take up to 21 days.
This is the postal address you provided us to send your order to and how it would have appeared on the address label
Verified the address and requested a refund Thursday have not hear anything from them.
Universal sucks!
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
However, I friend of mine told me that he's received the album from Universal today.... and it's been more than 21 days...
Me too, I received mine on Saturday!
Certainly, the boxes took a lot longer to get out than anyone expected, but at least the conspiracy theorists can take a break. If this is the case, it would seem that at least they were trying to get them out and that in issuing the refunds they were acting in good faith.
Not to mention the poor service. Saying 'it is held up at your local post office' to several people. What are the chances of that happening to everyone who ordered it though the 'standard international shipping?' Yes they did give refunds and that was good. Service was bad and I would not buy anything from them again.
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
Sir, I am unaware of any such activity or operation. Nor would I be disposed to discuss such an operation, if it did in fact exist, sir.