Dimi, am i reading this right. They are willing to get you a refund??
Yes ,,they said to wait 21 days and check local post office..i check,and told them
then the same day and not waiting for 21 they said if i want a refund or replacement item
i said refund,,cos i dont trust them
they say wait 2 days for refund..
next day they sent me mail of the new order ,the replecement..after they cancel it...
i think they smoke weed in their office..i dont have any other explenation..
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
i think they smoke weed in their office..i dont have any other explenation..
I think you could be right..but must not be good weed, as they can reply fast to email but slow to deliver....
I just sent an email asking for my money back, as 21 days are up on Tuesday and i don't expect a delivery...lets see what response i get.
I might do the same thing Dimitri, this is ridiculous! it's going on 3 weeks :?
i still believe they didnt sent anything in the first place...
to me they ask if i want a replecement and the same day at a fan from ireland they said to refund cos there is no stock..
they said so many lies,but they didnt know that we all communicate eachother..
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I can't believe how long I have waited so I cancelled my order. I ended up ordering from SoundStage Direct and have already received a confirmation email and tracking number. I should have it by Thursday, Friday at the latest. Good luck to all those that are still waiting.
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Pat ,they must be mixed ouzo with Guinness and drink it with their eyes closed..
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I just got an email saying mine looks like it has been lost! Really are they sure it was even sent in the first place. I have now been offered a refund or replacement which is of course subject to availability...what a hard choice to make!!! Refund please
I just got an email saying mine looks like it has been lost! Really are they sure it was even sent in the first place. I have now been offered a refund or replacement which is of course subject to availability...what a hard choice to make!!! Refund please
still way to go..in 3-4 mails you will be ok..say hello to Brendan from me...
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I just sent an email saying how sad and ridiculous it is that we preordered and not only did we not recieve it around release time but now we are 21 days from shipping with none insight, and they are offering refunds or replacements already.... To me it sounds like they know they didn't ship.... I asked for a refund, heres to hoping I get it!! If so I will order right away at soundstage or order from What Records if they still have it!!
Mine didn't arrive today. Maybe tomorrow! Or the day after... Or the day after that... Or the day after...
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
"We have now processed your refund on order
A refund of £62.99 will be credited to your credit/debit card. Your refund should be credited back in the next 10 days but please allow up to 30 working days for your refund to appear"
"We're sorry you decided not to go through with the order, but thanks for your interest anyway. We look forward to seeing you again soon"
"We have now processed your refund on order
A refund of £62.99 will be credited to your credit/debit card. Your refund should be credited back in the next 10 days but please allow up to 30 working days for your refund to appear"
"We're sorry you decided not to go through with the order, but thanks for your interest anyway. We look forward to seeing you again soon"
Foward to seeing me again....i don't think so!!
no refund here yet :evil:
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
So tempted to ask for a refund. How does a refund work if it is on the way and no tracking number? DO we then have to send it back?
Sydney 11/02/2003
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
So tempted to ask for a refund. How does a refund work if it is on the way and no tracking number? DO we then have to send it back?
If you are honest, you would! Though you should ask them for a 'returns' label (a prepaid thing). You are under no obligation to pay for the return. If they won't send/e-mail a returns thingy, your obligation is to then let them know (in writing!) that you will not send the parcel back at your charge but it is available for pick up by their couriers (or whatever they may use) or you can ask for shipping costs (and potentially a compensation for your time, having to go to the post office, using your gas/bus fare, etc.). You can also give times that you are available for them to come and pick up. If you do this, you MAY NOT unpack the parcel.
Oh.. and make sure your refund includes shipping costs and not just the value of the goods.
Universal made an error on the website when we purchased this.
IT had Express delivery,
And also Standard. Here is where they went wrong, they forgot to use sub as a prefix to standard.
Sydney 11/02/2003
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
Roma
Bologna, Verona, Milano, Torino, Pistoia
London, Dusseldorf, Scheessel, Copenhagen
New York, New York
Rotterdam, Berlin, Manchester, London
Dublin, Belfast, London, Venice
Alpine Valley Berlin I, Berlin II, Stockholm, Oslo, Copenhagen Berlin, Milan Boston I, Boston II (London I, London II, Milan, Padova, Roma, Werchter)
actually no,,best idea ever was we all buy it from whats records..
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
and guess what... the local record store has it for sale at 59 euros... :evil: If only I knew that!
Deadline for universal will be tomorrow 16.00! Then they will receive a lot of complaint emails!!!
where in Athens was for 59 euros? when i get refund,ill go there buy it,cos ill be coming next week
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
and guess what... the local record store has it for sale at 59 euros... :evil: If only I knew that!
Deadline for universal will be tomorrow 16.00! Then they will receive a lot of complaint emails!!!
where in Athens was for 59 euros? when i get refund,ill go there buy it,cos ill be coming next week
"Metropolis" patrida
If they don't have it let me know and I'll pick one up for you from the local store (and one for me after I get my refund :twisted: )
and guess what... the local record store has it for sale at 59 euros... :evil: If only I knew that!
Deadline for universal will be tomorrow 16.00! Then they will receive a lot of complaint emails!!!
where in Athens was for 59 euros? when i get refund,ill go there buy it,cos ill be coming next week
"Metropolis" patrida
If they don't have it let me know and I'll pick one up for you from the local store (and one for me after I get my refund :twisted: )
cool,Omonoia..easy access..thanks..if i cant we talk again
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Comments
then the same day and not waiting for 21 they said if i want a refund or replacement item
i said refund,,cos i dont trust them
they say wait 2 days for refund..
next day they sent me mail of the new order ,the replecement..after they cancel it...
i think they smoke weed in their office..i dont have any other explenation..
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I think you could be right..but must not be good weed, as they can reply fast to email but slow to deliver....
I just sent an email asking for my money back, as 21 days are up on Tuesday and i don't expect a delivery...lets see what response i get.
to me they ask if i want a replecement and the same day at a fan from ireland they said to refund cos there is no stock..
they said so many lies,but they didnt know that we all communicate eachother..
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Since it was, you should tell 10C(/PJ), so they know what crappy service Universal has given the fans! :thumbdown:
I was just about to update that you got it. Hopefully today for me too.
About time I get to hear the feckin thing!!
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Ya, they really messed up with this one. If mine arrives today/ tomorrow I'll have another one on the way too ha ha... comical.
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
"We have now processed your refund on order
A refund of £62.99 will be credited to your credit/debit card. Your refund should be credited back in the next 10 days but please allow up to 30 working days for your refund to appear"
"We're sorry you decided not to go through with the order, but thanks for your interest anyway. We look forward to seeing you again soon"
Foward to seeing me again....i don't think so!!
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
So tempted to ask for a refund. How does a refund work if it is on the way and no tracking number? DO we then have to send it back?
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
If you are honest, you would! Though you should ask them for a 'returns' label (a prepaid thing). You are under no obligation to pay for the return. If they won't send/e-mail a returns thingy, your obligation is to then let them know (in writing!) that you will not send the parcel back at your charge but it is available for pick up by their couriers (or whatever they may use) or you can ask for shipping costs (and potentially a compensation for your time, having to go to the post office, using your gas/bus fare, etc.). You can also give times that you are available for them to come and pick up. If you do this, you MAY NOT unpack the parcel.
Oh.. and make sure your refund includes shipping costs and not just the value of the goods.
IT had Express delivery,
And also Standard. Here is where they went wrong, they forgot to use sub as a prefix to standard.
Sydney 14/02/2003
Sydney 07/11/2006
Sydney 18/11/2006
Sydney 22/11/2009
EV Sydney 18/03/2011
EV Sydney 19/03/2011
EV Sydney 20/03/2011
Melbourne 24/01/2014
Sydney 26/01/2014
EV Sydney 13/02/2014
Bologna, Verona, Milano, Torino, Pistoia
London, Dusseldorf, Scheessel, Copenhagen
New York, New York
Rotterdam, Berlin, Manchester, London
Dublin, Belfast, London, Venice
Alpine Valley
Berlin I, Berlin II, Stockholm, Oslo, Copenhagen
Berlin, Milan
Boston I, Boston II
(London I, London II, Milan, Padova, Roma, Werchter)
actually no,,best idea ever was we all buy it from whats records..
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
and guess what... the local record store has it for sale at 59 euros... :evil: If only I knew that!
Deadline for universal will be tomorrow 16.00! Then they will receive a lot of complaint emails!!!
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
That they have! And rightfully so.
"Metropolis" patrida
If they don't have it let me know and I'll pick one up for you from the local store (and one for me after I get my refund :twisted: )
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”