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LOTL from universal

Thierry HenryThierry Henry Posts: 2,654
edited March 2011 in The Porch
Hi, has anyone actually received their lotl from universal?? I'm in Ireland and got an email on the 11th that it was shipped.
I emailed them and they seem to think that it's lost in the mail.
Anyone with the same problem?

Could you please email them if you are still waiting (particularly if you are in Europe).
Thanks!
Dublin '96, '00, '06, '10
Lisbon '06 (x2)
Katowice '07
London '07 '09 (x2), '10
MSG NY '08 (x2)
Manchester '09 '12
Belfast '10
PJ20 Alpine '11 (x2)
Leeds '14
Post edited by Unknown User on
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Comments

  • JanetWeissJanetWeiss Posts: 231
    http://forums.pearljam.com/viewtopic.php?f=4&t=147840

    You're not alone.

    I'm still waiting.
    Roma
    Bologna, Verona, Milano, Torino, Pistoia
    London, Dusseldorf, Scheessel, Copenhagen
    New York, New York
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  • SidnumSidnum Posts: 674
    I have not received mine from universal either. I'm also in the US. I will contact them though to see what they say.
  • demetriosdemetrios Posts: 92,282
    Which shipping option did you use? Standard or Express? I got my shipping confirmation on the 11th from Universal UK like all who did order view presale. Received the box set here in Canada on the 19th via Express.
  • dimitrispearljamdimitrispearljam Posts: 139,590
    oh yeah..the bicycle company...
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • Thierry HenryThierry Henry Posts: 2,654
    demetrios wrote:
    Which shipping option did you use? Standard or Express? I got my shipping confirmation on the 11th from Universal UK like all who did order view presale. Received the box set here in Canada on the 19th via Express.

    I used the standard shipping. That doesn't mean it should take 3 weeks to get from Uk to Ireland. They have alot to answer for IMO.
    Dublin '96, '00, '06, '10
    Lisbon '06 (x2)
    Katowice '07
    London '07 '09 (x2), '10
    MSG NY '08 (x2)
    Manchester '09 '12
    Belfast '10
    PJ20 Alpine '11 (x2)
    Leeds '14
  • pjgirl45pjgirl45 Posts: 17
    Hi I am here in Florida and got the same email on Jan 11th that it was being shipped. As yet, I have not received it. I am contacting Universal on Monday if my order does not arrive. Thought it was just me...I should have ordered from Amazon in Canada...never again from Universal!
  • KlownKlown Posts: 47
    Got mine (in Northern Ireland) over a week ago.
  • bm12musicbm12music Posts: 292
    Have emailed Universal 3 times because they cancelled another item from my order that I had already paid for - still no reply and no LOXL
    Auck - Feb 28, 98
    Syd - Nov 08, 06
    West Palm Beach - Jun 11, 08
    Tampa - Jun 12, 08
    Melb - Nov 20, 09
    Syd - Nov 22, 09
    Bris - Nov 25, 09
    Auck - Nov 27, 09
    Christchurch - Nov 29, 09
    EV - Bris - Mar 10 & 12, 11
    EV - New - Mar 16, 11
    EV - Syd - Mar 18, 11
  • Mrs.Vedder78Mrs.Vedder78 Posts: 4,585
    I got the shipment confirmation on the 12th and emailed them about my credit card and asked about the time in transit and this is what I got:

    "Your order was shipped using a Rest of the World standard service on 12/01/11 and payment went through successfully. They usually take about 10 working days to arrive, but on occasion they can take up to 21.

    If you have not received your order within these time frames, please contact the local sorting office of your national postal service as they sometimes hold onto packages they were unable to deliver. If you still have not received your order after contacting your local sorting office, please let us know and we will assist further."

    Today was the 12th business day and Im still waiting ... :cry:
    "Without the album covers, where do you clean your pot?" - EV
  • demetriosdemetrios Posts: 92,282
    Thierry Henry wrote:
    demetrios wrote:
    Which shipping option did you use? Standard or Express? I got my shipping confirmation on the 11th from Universal UK like all who did order view presale. Received the box set here in Canada on the 19th via Express.

    I used the standard shipping. That doesn't mean it should take 3 weeks to get from Uk to Ireland. They have alot to answer for IMO.

    For sure. Standard shipping from UK to Ireland should not take this long. This my friend is how I feel when I receive goods from the 10club (USA), where I live just across the border (Canada). It takes 6-8 weeks to get goods up here. Does that make any sense when you live on the same land & across the border? For you, the Irish & Celtic Seas divide Ireland from the UK. It shouldn't take 3 weeks to get a package that long to fly or even swim across. It's fucked up!
  • Thierry HenryThierry Henry Posts: 2,654
    Klown wrote:
    Got mine (in Northern Ireland) over a week ago.

    From universal or someone else??
    Dublin '96, '00, '06, '10
    Lisbon '06 (x2)
    Katowice '07
    London '07 '09 (x2), '10
    MSG NY '08 (x2)
    Manchester '09 '12
    Belfast '10
    PJ20 Alpine '11 (x2)
    Leeds '14
  • ms.honeymeisterms.honeymeister Posts: 476
    I'm in Seattle...still waiting on mine from universal standard shipping
  • PJammer4lifePJammer4life Posts: 2,647
    edited January 2011
    In los angeles NO universal superdelxue. Still hasn't arrived..almost 2 weeks after email and release date... thanks for this thread..at least my misery has company..:-)
    Post edited by PJammer4life on
    Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/23
  • pearljamn247@yahoo.compearljamn247@yahoo.com Posts: 227
    Never again! Only ordered from them because of the link posted for Universal UK, received my payment Jan. 11th, got email confirmation that it was shipping out on the 14th. Standard, which comes with no tracking. Told me the same thing, you have to take it up with your postal service, but not until 21 days. So, as of today, still waiting and frustrated. And glad I am not the only one, thought it was just me..And don't laugh, but I live in Alabama :roll:
    New Orleans 1993, Birmingham, AL 1998
    Birmingham, AL 2003, Columbia, SC 2008
    ED Solo Washington DC 1 & 2 2008 EV Solo Baltimore,MD nite 1 & 2 2009
    EV Solo Atlanta, GA. nite 1 & 2 2009
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    Philly nites 2,3 & 4 2009
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    Alpine Valley PJ20 1 & 2
  • PJammer4lifePJammer4life Posts: 2,647
    21 business days would be around Feb. 18th..or 1 month after release date. Sucks that I ended up paying $40 more through Universal than Amazon has it right now, and have to wait a month. Universal screwed us. Unless theese are signed ...we all made a bad choice...going through the Ten Club link..What Recordes would have been better or SoundstageDirect
    Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/23
  • hopethatuchokehopethatuchoke Posts: 2,927
    Sorry to hear this guys. Ten Club should have secured some stateside for us. Not this Universal BS.
  • mike-sizzlemike-sizzle Posts: 186
    In the same boat here in the lovely garden state, got my email on the 12th, called my post office on friday the 28th told me they didn't have anything for me, plan on contacting universal monday. I can say never again, from now on its 10C or bust.

    PS - I almost feel for the customer service rep who will be getting 25+ calls/emails about this monday. :D
    Uniondale - Apr 30, 2003 Camden - Jul 06, 2003 Holmdel - Jul 14, 2003 Boston - Sep 28, 2004 Montreal - Sep 15, 2005 Philly - Oct 03, 2005 East Rutherford Jun 03, 2006 MSG - Jun 24-25 2008 Philly Oct 27-31, 2009 Newark - May 18, 2010 MSG - May 20-21, 2010
    Alpine Valley - Sept 3-4, 2011 Philly - Sept 2, 2012 Brooklyn - Oct 18-19, 2013 Philly - Oct 21-22, 2013 LA - Nov 23-24, 2013 New York -Sept 26, 2015 Fort Lauderdale - Apr 8, 2016 Miami - Apr 9, 2016 Philly - Apr 28-29, 2016 MSG - May 1-2, 2016 Fenway - Aug 5-7, 2016
    Brooklyn - Apr 7, 2017 Fenway - Sept 3-4, 2018 


  • Thierry HenryThierry Henry Posts: 2,654
    Received another email from Universal. They said it's more than likely lost in the mail and they are going to process a refund. They don't have any left in stock to replace my order.

    This is a load of balls!

    I find it weird that no one (who used standard shipping) has received it yet. Whats going on?
    Dublin '96, '00, '06, '10
    Lisbon '06 (x2)
    Katowice '07
    London '07 '09 (x2), '10
    MSG NY '08 (x2)
    Manchester '09 '12
    Belfast '10
    PJ20 Alpine '11 (x2)
    Leeds '14
  • dimitrispearljamdimitrispearljam Posts: 139,590
    Thierry Henry wrote:
    .

    This is a load of balls!
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • ravilloriasravillorias Posts: 459
    still waiting... I've also created a thread for Europe... anyway, still nothing :'(
    -- rafa
  • dimitrispearljamdimitrispearljam Posts: 139,590
    ravillorias wrote:
    still waiting... I've also created a thread for Europe... anyway, still nothing :'(
    we can make 30 threads..the thing is the whole is a a shit....they didnt ship anything..come on,,i ship in texas 6 days ago and already the friend there receive it and play the 7' i sent him..
    complitly shit service..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • JanetWeissJanetWeiss Posts: 231
    dimitrispearljam wrote:
    ravillorias wrote:
    still waiting... I've also created a thread for Europe... anyway, still nothing :'(
    we can make 30 threads..the thing is the whole is a a shit....they didnt ship anything..come on,,

    I agree with you. None of the standard shipping has arrived. And we are all in different countries, so all these boxes got lost at the same time all around Europe? Haha.
    Roma
    Bologna, Verona, Milano, Torino, Pistoia
    London, Dusseldorf, Scheessel, Copenhagen
    New York, New York
    Rotterdam, Berlin, Manchester, London
    Dublin, Belfast, London, Venice
    Alpine Valley
    Berlin I, Berlin II, Stockholm, Oslo, Copenhagen
    Berlin, Milan
    Boston I, Boston II
    (London I, London II, Milan, Padova, Roma, Werchter)
  • redmosquito85redmosquito85 Posts: 153
    Still no sign of it, my mate is a postman and I've had him check the collection centre a few times. This is a bit wirey, must get on to universal.

    So far this month I have had two posters not show up (which the 10c excellently looked after by immediately resending one of them and refunding the other which is out of stock, thanks again guys!) and now this, bad month!!
  • ChazzChazz Posts: 1,135
    Thierry Henry wrote:
    Received another email from Universal. They said it's more than likely lost in the mail and they are going to process a refund. They don't have any left in stock to replace my order.

    This is a load of balls!

    I find it weird that no one (who used standard shipping) has received it yet. Whats going on?

    I'm in the UK (and used Standard shipping) and received mine within a few days of the shipping email, no problem

    Sounds to me like its lost.......and now they have no stock :( Hope you get it sorted soon

    (Edit: not sure if you're talking about the Delux set, I only ordered the CD)
    Dublin, Reading 06
    London, Copenhagen 07
    MSG 08
    SBE, Manchester, London 09
    Dublin, Belfast, London 10
    Manchester, Berlin 12
    Amsterdam, Milton Keynes 14
    London 18
    London 22
  • MangoMango Posts: 1,049
    Posted this in the other thread but it may be usueful to some people:

    Just spoke to Universal Music on the phone. The reason why there is a delay in shipping to me is because I am in southern Ireland and not northern Ireland so it is being sent by their European depo. They advise I wait until 21 working days before enquiring again. Sounds like any UK addresses / northern Ireland should have theirs (I got my shipping confirmation Jan 12).

    Seems ridiculous but as I said elsewhere it might explain the cheap delivery charge they offered. So Im calling back at the end f this week if it hasn't arrived.

    Also ring them if you wish to speak to them. I've had no problems getting through. The number is at athe bottom of your shipping confirmation email.
    "Life comes from within your heart and desire"
  • Paul AndrewsPaul Andrews Posts: 2,489
    Nothing has arrived for me here in Australia

    Piss poor effort Universal! :evil:
    http://longroad.com.au
  • dimitrispearljamdimitrispearljam Posts: 139,590
    Paul Andrews wrote:
    Nothing has arrived for me here in Australia

    Piss poor effort Universal! :evil:
    Australia???after pj weekend...
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • theserialthrillatheserialthrilla Posts: 15,760
    whatrecords is your answer ...simply the best .


    op i hope they refund you the full amount then the boxset turns up...universal suck...as does the british post office
    <img src="http://i740.photobucket.com/albums/xx46/tremors25/thefixerthrilla1.gif&quot; align="left">
    <img src="http://i740.photobucket.com/albums/xx46/tremors25/thrillafixterorange.gif&quot; align="left">
    <img src="http://i740.photobucket.com/albums/xx46/tremors25/thrillafixterblack.gif&quot; align="left">
    <img src="http://i740.photobucket.com/albums/xx46/tremors25/thrillafixterwhite.gif&quot; align="left
    <img src="http://i740.photobucket.com/albums/xx46/tremors25/thefixerthrilla1.gif&quot; align="left">
  • dimitrispearljamdimitrispearljam Posts: 139,590
    theserialthrilla wrote:
    whatrecords is your answer ...simply the best .


    op i hope they refund you the full amount then the boxset turns up...universal suck...as does the british post office
    never had pro with royal service..all arrives quickly here..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • R-Dub81R-Dub81 Posts: 374
    still waiting on something in Charlotte. I did email universal a few weeks ago asking for a tracking number, but they have yet to reply
    "Some people think it makes a difference...I think it's the difference that makes it" 

    340xxx
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