Damaged vault vinyl (Update: I got the replacement)

135

Comments

  • Dr. Delight
    Dr. Delight Posts: 11,210
    pjradio wrote:
    How the fuck, does the mail carrier deliver that with a straight face?
    He/she sheepishly sprints up to the front door...drops..and sprints back to the truck.
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  • PRL1JAM
    PRL1JAM Posts: 787
    I read a thread regarding an item that was being shipped from one location, and then would travel and arrive in multiple destinations before reaching it's final stop. Was this the item? I'm just curious. I would be nervous following the tracking of a vinyl if it was getting shipped all over the damn place prior to it arriving at my doorsteps. I hope no one else experiences this situation when their vinyl arrives. Man, I am sorry to see that happen. Hopefully they made some extras to accommodate the customer in the event something like this happened
  • demetrios
    demetrios Posts: 97,510
    youngster wrote:
    http://s951.photobucket.com/user/daddymagicworks/media/image_zps085611ad.jpg.html?sort=3&o=0

    DAMN!!!!!!!!!!!!!!!!!!!!!!!!!!!! :shock:

    I pray 10club has a spare copy for you. They must have a dozen or so copies if something like this were to ever happen. :shock:

    pjradio wrote:
    How the fuck, does the mail carrier deliver that with a straight face?

    2 time's this has happened to me where I received a print that was shipped via UPS. They were at my door and they still had the nerve to ask for money via customs / duty taxes, and not feel sorry the tube was dented at various places. HELL NO!! Since then any artist or merchandise store that ships with UPS I say no to or ask if they can ship it via USPS. Only PearlJam.com do they ship UPS but when those packages come across the border to Canada, it's shipped by Canada Post. Thank you jebus!!
  • HooterHonker
    HooterHonker Posts: 42
    Spin The Cracked Circle!!
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  • foodshop65
    foodshop65 Connecticut Posts: 731
    i would just send it back to them. mine arrived yesterday and i have to say they were packed quite well. each was packed in the plastic mailer and then bubble wrapped together.
    they have more. i emailed on Benny to see if they had any, they said no. then that poster show happened and they were there for $400.
    looks like yours got caught in sorting belt.
    good luck on the return.
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  • arthurdent
    arthurdent Posts: 969
    youngster wrote:
    My vault vinyl arrived today absolutely destroyed. It looks like it was run over by a truck. I don't even know how it happened. I emailed 10c today with 8 pictures of the damage. Worst part is this seems to be irreplaceable since they only made enough for people who ordered. So I guess the waiting was fun but I don't get to enjoy it like I intended.

    I feel for you.

    I had a similar experience with the original pressing of the deluxe PJ20 DVDs. Except in my case, 10C claimed that it had been lost in the postal service. I had the item in my order history, but never received any shipping confirmation information. I was issued a refund and told by most of the 10C sycophants on this board to have a nice cup of STFU.
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  • pdalowsky
    pdalowsky Doncaster,UK Posts: 15,220
    yeah, id firmly believe you will be looked after on this one

    sincerely hope so
  • Newch91
    Newch91 Posts: 17,560
    youngster wrote:
    http://s951.photobucket.com/user/daddymagicworks/media/image_zps085611ad.jpg.html?sort=3&o=0
    :( That is horrible! Looking at the pictures, it doesn't look like the box Ten Club sent it in and that it was definitely damaged on its way. 10 Club has to have to a different method of shipping. At least with the old way, it wouldn't go across the country in different places to reach a destination.
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  • RedMosquito02
    RedMosquito02 Posts: 2,560
    DewieCox wrote:
    youngster wrote:
    http://s951.photobucket.com/user/daddymagicworks/media/image_zps085611ad.jpg.html?sort=3&o=0

    Oh dear lord!!! That poor poor vinyl. :o
    :shock:


    WOW
    33...
  • jimbojones1138
    jimbojones1138 Posts: 3,640
    Damn man that is nuts! I'm really sorry to see those photos.


    mine arrive and the front and back cover are rather blistered. Not at all what I was expecting. It was obviously defective so why even send it that way. I guess iI should email tenc
    it's largely due to eddie that i liked to jump off of things as a child...
  • Alpine Bound
    Alpine Bound Posts: 1,809
    Thats what happens when a package sits in the possession of UPS AND USPS for 10 days. I like how they tried to close the package up with plastic like everything was all fine and dandy!

    I hope 10c replaces this, but I doubt they have extra pressings. Good luck to you, hopefully these go down in price on the secondary market so you can snag a replacement at a decent price!
  • pjradio
    pjradio Posts: 6,704
    gotta say...your packaging look way different than mine...I barely had any tape on the outer box. Yours seem to have tons!...weird.
    aqo2t.jpg
  • Alfonz
    Alfonz Posts: 126
    That is beyond belief that it could be damaged that badly.

    Say it did get run over by a truck ... how does that even happen? It's almost like someone would have to do it on purpose.

    Like others have said, that box in the damaged pictures doesn't even look like the box mine was packaged in (ignoring the damage).
  • Nami
    Nami Newfoundland Posts: 5,999
    jlaustin wrote:
    iOnlyownMymind wrote:
    Looks more like an accordion

    Maybe it's the special BUGS edition! Highly flippable! :lol:

    At least this one arrived safe and sound:
    http://www.ebay.com/itm/Sealed-Pearl-Jam-Vault-3-Limited-Eddition-Ten-Club-Release-3-x-lp-Record-/271294134751?pt=Music_on_Vinyl&hash=item3f2a63f9df

    But seriously, they better have a few, strike that, many extras to replace these damaged around the world packages.

    :lol: you can almost make out the name and addy... get em 10C get em... :lol:

    Sry Young for that shitty shipment. hope its fixed for ya!
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  • elwayvedder
    elwayvedder South Jersey Posts: 9,178
    OMG, did you email <!-- e --><a href="mailto:shipping@tenclub.net">shipping@tenclub.net</a><!-- e -->?
    They are usually really good about responding. With the tour in a few days, you probably want to email them ASAP.
    Please let us know the response and good luck.
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  • Eraserhead
    Eraserhead Stoke-on-Trent Posts: 2,981
    How on earth is that even possible to fuck up like that?! It's one of those that the more I look at the pics, the more questions it raises. How? How? HOW?!

    Hope TC sort that out for you mate - best of luck.
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  • tribejammer05
    tribejammer05 W'Ville, OH Posts: 696
    At the very least I hope you can get some money back. If not from 10c I would file a claim with UPS and/or USPS. Packages shipped through UPS are insured up to $100. Not sure what the USPS limit is. $100 also I think.
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  • elwayvedder
    elwayvedder South Jersey Posts: 9,178
    From Rob's post in another thread:
    viewtopic.php?f=4&t=219244

    -Vault Vinyl #3 issues will be dealt with after release 10/15/13.
    www.operationyellowribbon.org
  • lotsalemon
    lotsalemon Boston Posts: 2,739
    tribejammer05 wrote:
    At the very least I hope you can get some money back. If not from 10c I would file a claim with UPS and/or USPS. Packages shipped through UPS are insured up to $100. Not sure what the USPS limit is. $100 also I think.

    I would definitely file a claim with usps and/or ups. They should be held accountable for how that was handled.

    And I'm sure 10C will do everything they can to help you out with this.
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  • deftones
    deftones Athens, Greece Posts: 2,444
    youngster wrote:
    http://s951.photobucket.com/user/daddymagicworks/media/image_zps085611ad.jpg.html?sort=3&o=0
    Fuck!!! :o
    I hope they'll replace it immediately.
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