Damaged vault vinyl (Update: I got the replacement)

Newch91

youngster wrote:

A quick update:

While I was waiting for the Worcester 1 show to start I received an email from 10c stating that they have processed the "return" (even though I wont be returning this since they dont really resemble records anymore). They have already shipped out a replacement. The only downside is they are still using the Mail Innovations which is how this whole situation started. Fingers are crossed that this replacement gets to me in pristine condition. Thank you 10c for being prompt with this issue and taking care of it even though it wasn't you're fault. Thank you so much. I will update again when the replacement arrives.

Awesome Marc!

jlaustin

Great news!

juddboz80

I'm still waiting for mine to arrive! Makes me nervous!

BLACK35

that's great to hear that 10C is sending out a replacement...good on you 10C :thumbup: Now the wait starts again before you can play it

Just want to say for other people out there still waiting....mine came in perfect condition, so they aren't all packaged bad

youngster

ALL IS WELL IN MY VINYL WORLD!!!!!


A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.

pjradio

youngster wrote:

ALL IS WELL IN MY VINYL WORLD!!!!!


A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.

You've obviously listened to it?

october22

pjradio wrote:

youngster wrote:

ALL IS WELL IN MY VINYL WORLD!!!!!


A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.

You've obviously listened to it?

Yeah, I'd chill out until I actually listened to it.

youngster

october22 wrote:

pjradio wrote:

youngster wrote:

ALL IS WELL IN MY VINYL WORLD!!!!!


A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.

You've obviously listened to it?

Yeah, I'd chill out until I actually listened to it.

I wouldn't call myself a vinyl expert but I took it out of their sleeves and they look stunning. I will listen to it. But I am confident they will be fine. I think the folks with Lightning Bolt vinyls have more to worry about.

jervin007

Nice! Glad to see this was made right

Newch91

youngster wrote:

ALL IS WELL IN MY VINYL WORLD!!!!!


A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.

:thumbup: :thumbup: Awesome my Boston buddy! Now crank it up!

juddboz80

I still haven't gotten mine yet......its ridicluous!

RASTA MOUSE

juddboz80 wrote:

I still haven't gotten mine yet......its ridicluous!

Same for me still nothing tried to contact 10c a few now but no reply as yet

jimbojones1138

glad you are getting your replacement

i emailed 10c twice about my damaged copy (not nearly as bad as yours) and still no response from them. guess im sol :x

juddboz80

RASTA MOUSE wrote:

juddboz80 wrote:

I still haven't gotten mine yet......its ridicluous!

Same for me still nothing tried to contact 10c a few now but no reply as yet

I contacted them and I wad given a tracking number which on the delievery date I recieved lightning bolt vinyl, so I contacted them again to ask if they had given me the wrong tracking number or what was going on and I haven't heard back from yet......it frustrating knowing that some people have had these for awile......I just want a. Opt to play the shit out of it. Hopefully something happens soon or I'm not gonna be a happy camper!!

juddboz80

RASTA MOUSE wrote:

juddboz80 wrote:

I still haven't gotten mine yet......its ridicluous!

Same for me still nothing tried to contact 10c a few now but no reply as yet

I contacted them and I wad given a tracking number which on the delievery date I recieved lightning bolt vinyl, so I contacted them again to ask if they had given me the wrong tracking number or what was going on and I haven't heard back from yet......it frustrating knowing that some people have had these for awile......I just want a. Opt to play the shit out of it. Hopefully something happens soon or I'm not gonna be a happy camper!!

RASTA MOUSE

juddboz80 wrote:

RASTA MOUSE wrote:

juddboz80 wrote:

I still haven't gotten mine yet......its ridicluous!

Same for me still nothing tried to contact 10c a few now but no reply as yet

I contacted them and I wad given a tracking number which on the delievery date I recieved lightning bolt vinyl, so I contacted them again to ask if they had given me the wrong tracking number or what was going on and I haven't heard back from yet......it frustrating knowing that some people have had these for awile......I just want a. Opt to play the shit out of it. Hopefully something happens soon or I'm not gonna be a happy camper!!

I'm just finding it a bit frustrating that I cant get an answer from 10c as I still haven't received shipping email

pjradio

weird how European countries got the Vault #3 first....now last, apparently.