All the extra tape and plastic strapping had to have been done by the shipper. It should've never reached you in that condition. Good luck with the 10c.
Alright, alright, alright!
Tom O. "I never had any friends later on like the ones I had when I was twelve. Jesus, does anyone?"
-The Writer
They will have extras. They announced that they will have extras way back during the pre-sale.
When they take care of all of the legit issues with vault #3 (after 10/15/13), shortly after they are satisfied that all issues are resolved, they will release the remaining for-sale stock (likely leaving enough left over for the handful of new shipping issues or product defects that could arise).
Sucks, that the OP's copy got so destroyed. I hope yours is the first to re-ship.
EV Solo Boston 6/16/11
East Troy 9/3/11
East Troy 9/4/11
Amsterdam 6/26/12
Amsterdam 6/27/12
Wrigley Field 7/19-20/13
Worcester, MA 10/15/13
Worcester, MA 10/16/13
Hartford, CT 10/25/13
Seattle, WA 12/06/13
Denver, CO 10/22/14 Fenway 2016 #1
Fenway 2016 #2 Fenway 2018 #1 Fenway 2018 #2
They will have extras. They announced that they will have extras way back during the pre-sale.
When they take care of all of the legit issues with vault #3 (after 10/15/13), shortly after they are satisfied that all issues are resolved, they will release the remaining for-sale stock (likely leaving enough left over for the handful of new shipping issues or product defects that could arise).
Sucks, that the OP's copy got so destroyed. I hope yours is the first to re-ship.
Santos posted recently there would be no additional copies for sale.
Filed a claim today with the USPS. Not that I expect anything to happen but I couldn't let this go. This is the most damaged piece of mail I think I've ever received. And to boot it was probably the most anticipated piece of mail as well. Still waiting to hear back from 10C. I see that they said that they aren't dealing with any issues until after Lightning Bolt but just an email to say what they intend to do or if they have extra copies and that I can relax. It really sucks not knowing how this is going to turn out.
Filed a claim today with the USPS. Not that I expect anything to happen but I couldn't let this go. This is the most damaged piece of mail I think I've ever received. And to boot it was probably the most anticipated piece of mail as well. Still waiting to hear back from 10C. I see that they said that they aren't dealing with any issues until after Lightning Bolt but just an email to say what they intend to do or if they have extra copies and that I can relax. It really sucks not knowing how this is going to turn out.
I would also file with UPS since they were the ones that did most of the handling-they were the 'middleman' in the delivery.
Once,I had placed an order (different company) and UPS had left my package out in the rain, then wrapped it up in tape to keep it held together, knocked on my door and delivered a soggy dripping wet box. I called and made them come back and take it back.
The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.
Filed a claim today with the USPS. Not that I expect anything to happen but I couldn't let this go. This is the most damaged piece of mail I think I've ever received. And to boot it was probably the most anticipated piece of mail as well. Still waiting to hear back from 10C. I see that they said that they aren't dealing with any issues until after Lightning Bolt but just an email to say what they intend to do or if they have extra copies and that I can relax. It really sucks not knowing how this is going to turn out.
I would also file with UPS since they were the ones that did most of the handling-they were the 'middleman' in the delivery.
Once,I had placed an order (different company) and UPS had left my package out in the rain, then wrapped it up in tape to keep it held together, knocked on my door and delivered a soggy dripping wet box. I called and made them come back and take it back.
Great point. I was barely able to get to the post office today before they closed. It's been a crazy work week where I have been working 10+ hours all week. I will definitely file a claim with UPS as well.
^^^^ Sadly I see USPS blaming UPS and UPS blaming USPS. The "benefits" for them both to offer Mail Innovations is there is no accountability along with that incredibly slow shipping! :fp: :nono:
i guarantee there are extras and i hope you get this resolved.
there are extras of EVERYTHING in the 10C warehouse. how about all of those benny halls they have been auctioning off in recent time? guarantee they have around 100 bennys in storage.
I still haven't received any correspondence from the 10c. I know they said they weren't dealing with any vault vinyl issues until after next Tuesday. Have a bad feeling that since mine came so late, they will go in order of other peoples issues, mail extras out and when they get to mine they wont have any left. Kind of strange they wouldn't even send an email back saying they are aware of the issue, or that it will be taken care of next week. If it wasn't for the good folks posting here, I wouldn't have seen Santos' post in the other thread. We'll see what happens next week.
http://www.Etsy.com/Shop/SimpleEarthCreations
"How I choose to feel is how I am." ~ EV/MMc
"Some people hear their own inner voices with great clearness and they live by what they hear. Such people become crazy, or they become legends." ~ One Stab ~
Of course 10c will have extras for situations like this. I don't understand why anyone is assuming otherwise. 10c has to replace damaged.items for every single mailing they ever do. They will have extras to replace damaged ones as a matter of course I should think. From what I've heard 10c is usually pretty good with these kinds of issues.
Those photos of the ruined vinyl are shocking though!! I am stunned that whoever was present for the destruction just kept sending it along. The company should have.contacted their client, 10c, and let them know what happened and worked with them to make sure a usable item was delivered. Yes, unrealistic (yet reasonable) expectations, bit that is what.ought to happen. Well hopefully 10c is taking it all in and will be confronting mail innovations all the problems.
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
Wow!! Ron Jeremy couldn't have fucked that any harder.... :shock:
Only read a few pages, did you get a replacement or refund?
EDIT: Saw your post on this page. Good luck...
Like a book among the many on a shelf...
Dublin 02 Arena - 22/6/10. Belfast Odyssey Arena - 23/6/10. London Hyde Park - 25/6/10. Berlin Wuhlheide - 30/6/10.
Manchester MEN - 20/06/12. Manchester MEN - 21/06/12
While I was waiting for the Worcester 1 show to start I received an email from 10c stating that they have processed the "return" (even though I wont be returning this since they dont really resemble records anymore). They have already shipped out a replacement. The only downside is they are still using the Mail Innovations which is how this whole situation started. Fingers are crossed that this replacement gets to me in pristine condition. Thank you 10c for being prompt with this issue and taking care of it even though it wasn't you're fault. Thank you so much. I will update again when the replacement arrives.
It looks like they are using different packaging for different people's orders maybe?? I received mine on Tuesday, and I have never seen anything more securely packaged. There is no chance that this could have been damaged like yours was because of the insanely good protection of the packaging. There was at least half a foot of bubble wrap tightly suspending the record in a huge, incredibly strong box. Even if it had been run over the album would have been fine. It doesn't look like your package was like mine at all...
Post edited by PJ_Soul on
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
It looks like they are using different packaging for different people's orders maybe?? I received mine on Tuesday, and I have never seen anything more securely packaged. There is no chance that this could have been damaged like yours was because of the insanely good protection of the packaging. There was at least half a foot of bubble wrap tightly suspending the record in a huge, incredibly strong box. Even if it had been run over the album would have been fine. It doesn't look like your package was like mine at all...
It looks like they are using different packaging for different people's orders maybe?? I received mine on Tuesday, and I have never seen anything more securely packaged. There is no chance that this could have been damaged like yours was because of the insanely good protection of the packaging. There was at least half a foot of bubble wrap tightly suspending the record in a huge, incredibly strong box. Even if it had been run over the album would have been fine. It doesn't look like your package was like mine at all...
all that cross hatch tape was NOT on mine
Mine neither. It was beautifully packaged with just clean single strips of packing tape sealing it closed at the edges... It was actually the best packaging I've ever seen on anything I've ever had mailed to me, lol.
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
While I was waiting for the Worcester 1 show to start I received an email from 10c stating that they have processed the "return" (even though I wont be returning this since they dont really resemble records anymore). They have already shipped out a replacement. The only downside is they are still using the Mail Innovations which is how this whole situation started. Fingers are crossed that this replacement gets to me in pristine condition. Thank you 10c for being prompt with this issue and taking care of it even though it wasn't you're fault. Thank you so much. I will update again when the replacement arrives.
Awesome Marc!
Shows: 6.27.08 Hartford, CT/5.15.10 Hartford, CT/6.18.2011 Hartford, CT (EV Solo)/10.19.13 Brooklyn/10.25.13 Hartford
"Becoming a Bruce fan is like hitting puberty as a musical fan. It's inevitable." - dcfaithful
2013 Wrigley, Pittsburgh, Buffalo
2014 Cincy, Detroit, Moline, & Milwaukee
2015 Central Park
2016 Lexington, Ottawa, Toronto 1 & 2, Boston 1 & 2, Chicago 1 & 2 2017 Rock and Roll Hall of Fame Induction Ceremony 2018 Seattle 1 & 2, Missoula, Chicago 1
that's great to hear that 10C is sending out a replacement...good on you 10C :thumbup: Now the wait starts again before you can play it
Just want to say for other people out there still waiting....mine came in perfect condition, so they aren't all packaged bad
2005 - London
2009 - Toronto
2010 - Buffalo
2011 - Toronto 1&2
2013 - London, Pittsburgh, Buffalo
2014 - Cincinnati, St. Louis, Detroit
2016 - Ft. Lauderdale, Miami, Ottawa, Toronto 1 2018 - Fenway 1&2 2022 - Hamilton, Toronto 2023 - Chicago 1&2
A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.
A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.
A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.
You've obviously listened to it?
Yeah, I'd chill out until I actually listened to it.
A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.
You've obviously listened to it?
Yeah, I'd chill out until I actually listened to it.
I wouldn't call myself a vinyl expert but I took it out of their sleeves and they look stunning. I will listen to it. But I am confident they will be fine. I think the folks with Lightning Bolt vinyls have more to worry about.
PJ: 2003 Mansfield: July 2 2004 Boston: Sept 28 & 29 2005 Montreal: Sept 15 2006 Boston: May 24 & 25 2008 Hartford: June 27, Mansfield: June 28, 2010 Boston: May 17 2013 Worcester: Oct 15, Hartford: Oct 25, 2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7
A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.
:thumbup: :thumbup: Awesome my Boston buddy! Now crank it up!
Shows: 6.27.08 Hartford, CT/5.15.10 Hartford, CT/6.18.2011 Hartford, CT (EV Solo)/10.19.13 Brooklyn/10.25.13 Hartford
"Becoming a Bruce fan is like hitting puberty as a musical fan. It's inevitable." - dcfaithful
Comments
Hope that means they have extras.
Tom O.
"I never had any friends later on like the ones I had when I was twelve. Jesus, does anyone?"
-The Writer
They will have extras. They announced that they will have extras way back during the pre-sale.
When they take care of all of the legit issues with vault #3 (after 10/15/13), shortly after they are satisfied that all issues are resolved, they will release the remaining for-sale stock (likely leaving enough left over for the handful of new shipping issues or product defects that could arise).
Sucks, that the OP's copy got so destroyed. I hope yours is the first to re-ship.
East Troy 9/3/11
East Troy 9/4/11
Amsterdam 6/26/12
Amsterdam 6/27/12
Wrigley Field 7/19-20/13
Worcester, MA 10/15/13
Worcester, MA 10/16/13
Hartford, CT 10/25/13
Seattle, WA 12/06/13
Denver, CO 10/22/14
Fenway 2016 #1
Fenway 2016 #2
Fenway 2018 #1
Fenway 2018 #2
Santos posted recently there would be no additional copies for sale.
9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
8/5/16 Fenway, 8/7/16 Fenway
EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
I would also file with UPS since they were the ones that did most of the handling-they were the 'middleman' in the delivery.
Once,I had placed an order (different company) and UPS had left my package out in the rain, then wrapped it up in tape to keep it held together, knocked on my door and delivered a soggy dripping wet box. I called and made them come back and take it back.
- Christopher McCandless
Great point. I was barely able to get to the post office today before they closed. It's been a crazy work week where I have been working 10+ hours all week. I will definitely file a claim with UPS as well.
9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
8/5/16 Fenway, 8/7/16 Fenway
EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
there are extras of EVERYTHING in the 10C warehouse. how about all of those benny halls they have been auctioning off in recent time? guarantee they have around 100 bennys in storage.
9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
8/5/16 Fenway, 8/7/16 Fenway
EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
on no, that's very sad :(
jo
http://www.Etsy.com/Shop/SimpleEarthCreations
"How I choose to feel is how I am." ~ EV/MMc
"Some people hear their own inner voices with great clearness and they live by what they hear. Such people become crazy, or they become legends." ~ One Stab ~
Those photos of the ruined vinyl are shocking though!! I am stunned that whoever was present for the destruction just kept sending it along. The company should have.contacted their client, 10c, and let them know what happened and worked with them to make sure a usable item was delivered. Yes, unrealistic (yet reasonable) expectations, bit that is what.ought to happen. Well hopefully 10c is taking it all in and will be confronting mail innovations all the problems.
Alpine Valley Resort is etched in my brain!!!
Only read a few pages, did you get a replacement or refund?
EDIT: Saw your post on this page. Good luck...
Dublin 02 Arena - 22/6/10. Belfast Odyssey Arena - 23/6/10. London Hyde Park - 25/6/10. Berlin Wuhlheide - 30/6/10.
Manchester MEN - 20/06/12. Manchester MEN - 21/06/12
While I was waiting for the Worcester 1 show to start I received an email from 10c stating that they have processed the "return" (even though I wont be returning this since they dont really resemble records anymore). They have already shipped out a replacement. The only downside is they are still using the Mail Innovations which is how this whole situation started. Fingers are crossed that this replacement gets to me in pristine condition. Thank you 10c for being prompt with this issue and taking care of it even though it wasn't you're fault. Thank you so much. I will update again when the replacement arrives.
9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
8/5/16 Fenway, 8/7/16 Fenway
EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
Now, let's quit this mail innovation business
DEGENERATE FUK
This place is dead
"THERE ARE NO CLIQUES, ONLY THOSE WHO DON'T JOIN THE FUN" - Empty circa 2015
"Kfsbho&$thncds" - F Me In the Brain - circa 2015
All that I once held as true
I stand alone without beliefs
The only truth I know is you.
all that cross hatch tape was NOT on mine
"Becoming a Bruce fan is like hitting puberty as a musical fan. It's inevitable." - dcfaithful
2014 Cincy, Detroit, Moline, & Milwaukee
2015 Central Park
2016 Lexington, Ottawa, Toronto 1 & 2, Boston 1 & 2, Chicago 1 & 2
2017 Rock and Roll Hall of Fame Induction Ceremony
2018 Seattle 1 & 2, Missoula, Chicago 1
Just want to say for other people out there still waiting....mine came in perfect condition, so they aren't all packaged bad
2009 - Toronto
2010 - Buffalo
2011 - Toronto 1&2
2013 - London, Pittsburgh, Buffalo
2014 - Cincinnati, St. Louis, Detroit
2016 - Ft. Lauderdale, Miami, Ottawa, Toronto 1
2018 - Fenway 1&2
2022 - Hamilton, Toronto
2023 - Chicago 1&2
A million thank you's to the Ten Club for sending me a replacement vinyl that is in the absolute stellar condition it is supposed to be. Thank you for making good on this unfortunate incident that was not your fault but you took responsibility and made an avid Pearl Jam fan in Boston one happy camper. You guys get a lot of flack for stupid shit but it's times like this you guys really shine as an organization and prove that we are not customers to you, we are fellow fans and you treat us as such. Thanks again for being awesome. You guys rock, every one of ya.
9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
8/5/16 Fenway, 8/7/16 Fenway
EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
You've obviously listened to it?
Yeah, I'd chill out until I actually listened to it.
I wouldn't call myself a vinyl expert but I took it out of their sleeves and they look stunning. I will listen to it. But I am confident they will be fine. I think the folks with Lightning Bolt vinyls have more to worry about.
9/29/04 Boston, 6/28/08 Mansfield, 8/23/09 Chicago, 5/15/10 Hartford
5/17/10 Boston, 10/15/13 Worcester, 10/16/13 Worcester, 10/25/13 Hartford
8/5/16 Fenway, 8/7/16 Fenway
EV Solo: 6/16/11 Boston, 6/18/11 Hartford,
2003 Mansfield: July 2
2004 Boston: Sept 28 & 29
2005 Montreal: Sept 15
2006 Boston: May 24 & 25
2008 Hartford: June 27, Mansfield: June 28,
2010 Boston: May 17
2013 Worcester: Oct 15, Hartford: Oct 25,
2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7
EV Solo: Boston 8/2/08, Boston 6/16/11
"Becoming a Bruce fan is like hitting puberty as a musical fan. It's inevitable." - dcfaithful