EUROPEAN TIX PRESALE FORUM DIALOGUE WITH PJ MGR KELLY CURTIS

UKDave · December 2011

Spiritual_Chaos wrote:

1. Their plan to tour Europe has nothing to do with this or the situation.

2. I think I, and others, have the right to be upset and "dreadful". Watch me being happy in June or whenever. Right now - I act as negative as I want to. But sit their with your smile if tou want to, don't tell me how to feel or behave. If people like me and others did not show our disdain towards this situation and the lack of communication Curtis wouldnt even be on here.

Each to their own but if I felt as negative as the comments you make I'd be gone and wouldn't be coming back. I couldn't be contemplating seeing a band whilst feeling so much vitriol to them...

I agree that the situation is unacceptable but so have been a lot of the comments made over the last couple of days. We're all frustrated but surely we should be pulling together not apart???

pjl44 · December 2011

UKDave wrote:

pjl44 wrote:

Does anyone really?

Not enough, no but I've been reading this guys posts over the last couple of days and the tone is just dreadful... if you genuinely believe things are that bad then why the hell bother?

My feelings precisely. There's a lot of that around here.

lauriehester · December 2011

Kelly Curtis wrote:

PillowPants wrote:

is it just a case of too much traffic overwhelming the server? whether it be crowdsurge or 10c?

or is it not even known if that is the problem?

servers were fine.... humming along

Seems to me at this sale AND at past sales on this website, the crunch comes when too many people try to check out at one time. It seems to always fail at checkout time.

release00 · December 2011

Kelly,

Phish uses MusicToday through a lottery type system. You put requests in for each show that you would like to attend and they let you know a week later if you won the lottery/tickets for one or all the shows you were wanting. The tickets allocated for Lottery Requests are random and located sporadically all over the venue.

I'm curious if you have looked or will look into operating this same model? And if so, would the block of tickets for each show be randomly located through the venue or could TenClub still secure the same tickets (the closest ones) that are based off seniority? I'm not sure how that "fan club deal" works with each venue you contract with so I am curious to know if this could be an option.

Thanks for taking the questions. I met you in KC a couple years ago and i told you "thanks for all the hard work you do" and I still mean that

Bas Linders · December 2011

Thanks, much appreciated for putting up with us crazy bunch...

Wolfswell · December 2011

chinobaeza wrote:

I have a question....where's Kelly?

I really hope given the lack of communication, Kelly wouldn't go without saying g'night...

...?

81 · December 2011

Do you feel the hiring of 81 will increase the 10c fan moral?

drsluggo · December 2011

I like the ticket system as it is... take away the Alpine/Euro issues an aside from the busiest cities its fairly smooth.

I hate raffles.. lots of nervous waiting. At least with a straight sale there's SOME of the fate of the sale in your hand. There's no real tricks, but just feeling like my F5 finger can get me in is cooler to me than a lottery.

EZ1221C · December 2011

Wolfswell wrote:

chinobaeza wrote:

I have a question....where's Kelly?

I really hope given the lack of communication, Kelly wouldn't go without saying g'night...

...?

it says down below hes still around somewher

Sawyer · December 2011

In all seriousness I think we are finally going to see some changes.....I think Kelly is pissed....professional but pissed.

dimitrispearljam · December 2011

anyway,that was a try for make things better,,hope problems will be solved and we will deal with music shows and not with all this thing,that fucked up all the exitement of the tour
thanks for your time,and see u all at the shows..

dunkman · December 2011

Kelly Curtis wrote:

from now on, we can post on the ten club site right when we approve for another show to be added so that you guys know.

that would make a huge difference. thank you.

Dino Machino · December 2011

Kelly Curtis wrote:

energyman1 wrote:

Hey Kelly,

It is really nice of you to take the time to do this.

My question is:

Can we go back to post cards and money orders? My guess is no, but maybe this is best, the good old fashion way, kinda like playing a record!

Peace,

Brian

believe me… this is being talked about very seriously….

Any chance of trying this if any new shows were added on this tour???

Eilian · December 2011

UKDave wrote:

Spiritual_Chaos wrote:

Is this a remotely positive situation?

Nothing positive in the fact we are getting a European tour and we have another chance to see the best live band on the planet? No? OK keep on bitching then...

I've read a number of your posts over the last couple of days and must say they come across as the most negative I have read in a long long time. Seriously if you feel that bad towards the band and the management then jog on.

He is entitled to "bitch". He/she (sorry, haven't clarified) has paid for the privilege.

Imagine you pay for a place in a queue (presumably whatever is at the end means a lot to you), the queue does not move for 30 hours. You are not communicated with by anyone official other than to tell you what you are already abundantly aware of,..."something is wrong." Eventually, you are told to disperse and come back tomorrow where the queue (which you have no guaranteed place in) is going to be exponentially bigger that it was for those 30 wasted hours, so much so, that you might not get in at all. Then imagine a second queue has formed and been let in (to the thing that means so much) without you knowing.

His/her complaints and negativity are perfectly justified.

Uglyman · December 2011

How to properly navigate this thread:

Scroll as fast as you can while reading until you come upon KellyCurtis. Stop, read, repeat.

Many have good questions but the bitching and moaning is unbelievable. I've followed this band all over the place and they are the BEST to their fans. They do more than anyone ever considers.

Listen, cheer, appreciate.

Thanks for talking to us Kelly.

wash_ · December 2011

Sawyer wrote:

In all seriousness I think we are finally going to see some changes.....I think Kelly is pissed....professional but pissed.

I agree. How the issuses we've experienced in the past 6 years has escaped management is beyond me, but at least they're aware.

i am given · December 2011

Hello Kelly and all the PJ fans,

me and my boyfriend are getting married in May and we have decided that our honeymoon would be in a PJ tour if there were any. we got lucky and happy when we started hearing the rumours and then... we were soooo much happy when we knew the confirmation... and in north europe, that we don't know... much better!

We're from Portugal, by the way.

It'se incredible that, more difficult than getting all things ready, it's to get our honeymoon in peace and serenity.

After the mess to get tickets to Alpine, we were expecting that this would be easier.

'Cause we know how much the band care for us, the fans.

We have to be happy that there is such a demand for PJ concerts, of course! I'm not here to say that I won't renew my memembership or that I won't be in any tour anymore... I know that's not posible!!! I'm not rancorous, I won't ask for a formal and bang-bang apologize.

I think that what we all most wanted is for you to understand (really, really understand) that we are really concerned about all the facilities we were told we would have in this situations, and that we don't see...

Please, get this in consideration and try to fix this problems in former tours.

I'm a patient fan, but in the same measure, I know that this won't last forever. Hope to get better and helthier ticket pre-sales in future.

Anyway, see you all in our honeymoon! (hope so...)
Best regards,

Joana.

Spiritual_Chaos · December 2011

UKDave wrote:

Each to their own but if I felt as negative as the comments you make I'd be gone and wouldn't be coming back. I couldn't be contemplating seeing a band whilst feeling so much vitriol to them...

When have I shown "vitriol" (had to google that word) against the band? I think it would have been a nice gesture from them putting out a statement, saying a few words to the fans regarding what has happend. But that's about it. So, you will have to be more precise I think regarding my hate towards Pearl Jam. i love them. I listen to them right now, to loud even for this late hour.

Phish uses MusicToday through a lottery type system. You put requests in for each show that you would like to attend and they let you know a week later if you won the lottery/tickets for one or all the shows you were wanting. The tickets allocated for Lottery Requests are random and located sporadically all over the venue.

I mean why not? Through a form you request tickets for a show or several or whatever. Person A, B and C "wins" the lottery and then their seioniry decides who gets the best seats. Seemes like no different than how it works today, only people don't need the "first on the ball" stress we have today. It's still a lottery pretty much.

UKDave · December 2011

Eilian wrote:

He is entitled to "bitch". He/she (sorry, haven't clarified) has paid for the privilege.

Imagine you pay for a place in a queue (presumably whatever is at the end means a lot to you), the queue does not move for 30 hours. You are not communicated with by anyone official other than to tell you what you are already abundantly aware,..."something is wrong." Eventually, you are told to disperse and come back tomorrow where the queue (which you have no guaranteed place in) is going to be exponentially bigger that it was for those 30 wasted hours, so much so, that you might not get in at all. Then imagine a second queue has formed and been let in (to the thing that means so much) without you knowing.

His/her complaints and negativity are perfectly justified.

Why would I have to imagine it, I've just experienced it... just reacted differently.

Paradajzar · December 2011

I think I deserve backstage for Berlin and Stockholm after all I went through this week...;)) still love the band no matter what;)

what are the odds i wonder?

Peace & Love

EUROPEAN TIX PRESALE FORUM DIALOGUE WITH PJ MGR KELLY CURTIS

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