Hartford 10C Ticket Debacle

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  • stoneg64
    stoneg64 Posts: 2
    That venue was complete junk. I got to the venue as early as possible, I got to the line at quarter of eight. If I missed some of Ted Leo's set that's one thing, but I missed all of his set and some of Pearl Jam's set. There was no communication from the venue at all. I think that adds up to incompetence.

    I've seen 10+ PJ shows, arriving at the show at about then same time and never experienced anything remotely as bad as that.
  • mensane
    mensane Posts: 912
    they should mail out tickets printed with the name of the 10club member on them. at the venue, they should have a special entrance for 10club tickets. you have to show your i.d. with the ticket to get in.
  • jjmofo
    jjmofo Posts: 47
    So it sounds like sometime between 7:30 and 7:45, everything went down hill. The problem was that a bunch of people up front were cutting in so it added to the mess.
  • ardy
    ardy Posts: 53
    after reading this entire thread, i'd like to commend everyone in that ridiculously long line for keeping their cool. i shudder at the thought of what could've happened if some people in line would've pushed forward upon hearing the band start, which could've caused an unthinkable tragedy. this band would never survive another black cloud..............

    regardless of where the fault lies, i truly hope beyond hope that the tenclub is taking notes for future ticket distribution methods.
    "Can I ask you a question?" (.....you just did.....)
  • DP13
    DP13 Posts: 282
    ardy wrote:
    this band would never survive another black cloud..............


    Coming from someone that truly believed the band was finished after Roskilde I will have to strongly, emphatically say that the band would take 2008 off and be back next summer.

    "It's OK, It's OK, It's OK, I got college tuition to pay".
  • Allie
    Allie Posts: 2,908
    Fighting Hellfish wrote:
    don't hurt your shoulder patting yourself on the back, fella. I left my house 5 hours prior to show time, with a 3 hour drive ahead of me. When we hit I-95, we were greeted almost immediatley with a sign that said

    ....from work at 4 PM

    This show was last night?
    With all due respect to you (and your family situation) but man, did you leave at 4pm from Long Island on a Friday? What'd you take, the LIE? I mean not for nothing but 95 is going to be backed up on a good day, but on a Friday in the summer, and there's a concert going on? I can only imagine the schlepping that entailed.

    The ticket situation does sound pretty crazy though. I'm sorry that happened. I wish there was a way they could mail yous the tickets or FedEx them in advance so you wouldn't have to go through that?
    "...like a word misplaced, nothing said, what a waste.."
    "Sometimes life should be consumed in measured doses"
    6-01-06
    6/25/08
    Free Speedy
    and Metsy!
  • cant findabetterband
    cant findabetterband Posts: 11
    I feel horrible for all who got screwed but the fact of the matter is the dodge center from security to the janitors was run like a chinese firedrill! Being there early is KEY!

    AND FOR ALL OF YOU THAT TAILGATED & POLUTED THAT PLACE W/ ALL OF YOUR TAILGATING PARAPHNAILIA YOU SHOULD BE EMBARASSED OF THE WAY U LEFT THAT PLACE! SLOBS!!!!
    I had some punk pissing in a cup next to my girl, he is lucky she told me this when we were already out!

    The show was great as always but not as good as the the MSG shows!
    Chef Rah
    "I'll wait up in the dark for you to speak to me"
    "We are on the brink of forever"
  • Lizard
    Lizard So Cal Posts: 12,091
    Fighting Hellfish wrote:
    It wasn't just everyone showing up at once. If that were the case we would have moved, even just a little bit. We stood still for a good 45 minutes or more. Noone was getting tickets. Just to show an example of the incompetence, they broke the line down by alphabet. 5 groups. One of the groupings was

    L-M

    Dayum. I guess they expected a lot of Ls and Ms!!

    That really sucks what happened
    So I'll just lie down and wait for the dream
    Where I'm not ugly and you're lookin' at me
  • crjb1978
    crjb1978 Posts: 54
    wow. thats fuckin bullshit. Ive never had to wait at all to pick up my fan club seats. If I were you guys I would demand a refund. DEMAND. I would even go as far as calling a lawyer. If the tix weren't obnoxiously expensive, I would say fuck it....but for $200....get your money back or compensated with merch.
  • Fighting Hellfish
    Fighting Hellfish Posts: 3,175
    Allie wrote:
    This show was last night?
    With all due respect to you (and your family situation) but man, did you leave at 4pm from Long Island on a Friday? What'd you take, the LIE? I mean not for nothing but 95 is going to be backed up on a good day, but on a Friday in the summer, and there's a concert going on? I can only imagine the schlepping that entailed.

    The ticket situation does sound pretty crazy though. I'm sorry that happened. I wish there was a way they could mail yous the tickets or FedEx them in advance so you wouldn't have to go through that?

    mapquest had it at 3 hours, I allotted 5. The original plan was to take the Port Jeff Ferry, but the LIE Eastbound traffic made that impossible. We turned around at Exit 55, and headed to hartford. Westbound on the LIE, we flew. No traffic whatsoever until the 22 mile delay in CT. That was nowhere near the venue, had nothing to do with the show.
  • chuck1975
    chuck1975 Posts: 1
    I took a half day from work and drove down from Boston with my wife and a friend. It was our first time going to the Hartford venue. We had heard it was a lot like the Mansfield venue.

    Mansfield was our first choice but it sold out quickly for the Monday show.

    The cops directedd us to a pay lot and told us the free parking was full. I was kind of pissed when I was walking to the venue and saw that there was one free parking lot that was closed and we had just paid $20 to park. I wondered if the cops were getting some kickbacks to forceyou in a pay lot.

    We got in line as soon as we got to the venue so it was shortly after 7 PM. We were about halfway between the ticketbooth and themain entrance to the venue parking lot. The line did not move for at least the first 30 or 40 minutes we in it. We moved a few feet every 15 to 20 minutes.

    We saw a couple of guys taking out their frustrations by yelling at the cops and security. A couple of guys got arrested right in the line.

    The problem was that they did not have more than one line. Every other show I have been to, there were more lines and better organization upfront to sort people. I did not see any one from the venue until I was near the front of the line. They should have been walking up and down the line and doing a better job of communicating and organizing the lines.

    The end result was I got my tickets at 9:30 so I only missed 4 songs.

    The show was sick. The guys really threw down a great show. I am happy I got to see what I did. I feel bad because there were so many people still behind me when I got my tickets.

    What was the latest people got their tickets? I figured it would have been at least 10:15 to 10:30.
  • Allie
    Allie Posts: 2,908
    Fighting Hellfish wrote:
    mapquest had it at 3 hours, I allotted 5. The original plan was to take the Port Jeff Ferry, but the LIE Eastbound traffic made that impossible. We turned around at Exit 55, and headed to hartford. Westbound on the LIE, we flew. No traffic whatsoever until the 22 mile delay in CT. That was nowhere near the venue, had nothing to do with the show.
    blech
    sounds like a nightmare from start to finish. and the set list was the most phenomenal so far imo, which would've peeved me off even more!
    "...like a word misplaced, nothing said, what a waste.."
    "Sometimes life should be consumed in measured doses"
    6-01-06
    6/25/08
    Free Speedy
    and Metsy!
  • Fighting Hellfish
    Fighting Hellfish Posts: 3,175
    Interesting thing that came out of another thread that was locked:

    someone said that the ticket window WAS NOT sorted by letters of last names. When I got my tickets, it most definately was sorted by letters. I remember

    A-D
    E-K
    L-M

    not sure how it went after that, as I'm an E-K. And how could you miss L-M?
    When I got close, I was 5th or 6th in the E-K, and there were 5 or 6 people in A-D (including Captain Cuts-In-Line, who's date for the evening was Lenny from Of Mice and Men). L's-M's were walking up one at a time, as you would imagine, whatwith the 2 letter block.


    Did they switch to blocks of letters late in the process? is that why we didn't move for an hour?

    Whatever the story, i'm just about ready to put it behind me. i should state for the first time, since I've been one of the people who have brought the ugliness up most today, that I do not believe this was a 10 Club issue. I agree with the many who say, this was a Dodge Music center issue. If I do have a gripe with the 10 Club, it's that they've remained silent about it. Even if it was the venue's fault, 100%, it would be nice to hear from them on the matter, here on the board. At least an acknowledgement that it happened, and that they are aware of it. And yes, i'm sure I could e-mail them, and get the stock reply. I don't want to bother them, I'm sure they have enough to do, and have gotten enough e-mails about this.
  • washedinblack91
    washedinblack91 Posts: 3,079
    Fighting Hellfish wrote:
    If I do have a gripe with the 10 Club, it's that they've remained silent about it. Even if it was the venue's fault, 100%, it would be nice to hear from them on the matter, here on the board. At least an acknowledgement that it happened, and that they are aware of it. And yes, i'm sure I could e-mail them, and get the stock reply. I don't want to bother them, I'm sure they have enough to do, and have gotten enough e-mails about this.

    *cough free tickets for those of us who were fucked cough*
    PJ: 9/29/04, 5/12/06, 5/13/06, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 6/30/08, 10/30/09, 10/31/09, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/18/13, 8/7/16
    eV: 8/4/08, 8/5/08, 6/21/11
    SG: 10/4/08<-- MET STONE!!!
  • foucault
    foucault Posts: 13
    ardy wrote:
    after reading this entire thread, i'd like to commend everyone in that ridiculously long line for keeping their cool. i shudder at the thought of what could've happened if some people in line would've pushed forward upon hearing the band start, which could've caused an unthinkable tragedy. this band would never survive another black cloud..............

    regardless of where the fault lies, i truly hope beyond hope that the tenclub is taking notes for future ticket distribution methods.


    Yeah, I second that. As upset as everyone was, I'm glad that everyone kept their cool. The folks around me in the line were great...we were all obviously angry and disappointed, but everyone kept a sense of humor about the godawful situation.
    Fighting Hellfish wrote:
    If I do have a gripe with the 10 Club, it's that they've remained silent about it. Even if it was the venue's fault, 100%, it would be nice to hear from them on the matter, here on the board. At least an acknowledgement that it happened, and that they are aware of it. And yes, i'm sure I could e-mail them, and get the stock reply. I don't want to bother them, I'm sure they have enough to do, and have gotten enough e-mails about this.


    Yeah, I agree 100%...I don't blame the 10 Club for what happened, and I'm not going to email them about it, but it would be nice to hear a "sorry things were fucked up." I am pretty surprised they don't have a representative at the show, and I would love to see the band move to some kind of mail process for our tickets.

    Tonight, at least, went well. Made sure to get to the venue early, got my tickets first thing, good seats, good set list...but man, if last night were my only show of the tour, I'd be pretty disappointed.
  • torunforever
    torunforever Posts: 33
    Fighting Hellfish wrote:
    It wasn't just everyone showing up at once. If that were the case we would have moved, even just a little bit. We stood still for a good 45 minutes or more. Noone was getting tickets. Just to show an example of the incompetence, they broke the line down by alphabet. 5 groups. One of the groupings was

    L-M

    They must have switched to that because when I was in line people walked up to whatever window regardless of name. Maybe that's why the line was moving quickly prior to 7:30. Why on earth would they switch to alphabetical?
  • cronictown
    cronictown Posts: 4
    notarydpo wrote:
    It's not really cool to blame people in the line. Were some of them just getting wasted in the parking lot? No doubt. But I spoke to a good many who were out of work as soon as they could be, fought traffic on the way, and still arrived at the venue more than an hour before showtime, only to get in 6-10 songs into the set. Not sure where blame lies exactly, but to suggest people should just shape up and stop bitching is a pretty narrow view of the situation.

    Exactly..... Well said. I too was one of those who had to work, deal with child care and fight traffic.
  • TrixieCat
    TrixieCat Posts: 5,756
    People seem to dismiss the fact that there was an obvious lack of communication between PJ's people (not 10c but the band and tour manager) and the box office.
    I have a very extensive theater background and have played venues all around the world.
    NEVER would we start a show without checking with the boxoffice first. This should not have been any different.
    And I tried to warn everyone about traffic.

    I also had only pleasant exchanges with the security and the cops....just one nasty little guy at the box office...wearing a black porkpie type hat. Dupa...lol

    I am very sorry to hear so many stories about people missing a good portion of the show. :( It was awesome.
    Cause I'm broken when I'm lonesome
    And I don't feel right when you're gone away
  • macci
    macci Posts: 1,057
    Has anyone emailed the 10C about what happened?? Any response?

    I got stuck in that awful line too. I usually pick up my tix as soon as I can - but traffic & a problem with our hotel prevented that. I'm never doing that again......
    My lips are shaking.......
  • mouthfulofsoup
    mouthfulofsoup Posts: 397
    Ok, it's now Sun. I'm still fucking pissed that I missed the best setlist of the tour because of this piss poor organization. I'm starting to get more pissed with the fact that nothing has been mentioned about it at all from 10 club staff here on the board, no sorry, no anything. I understand that they wanna prevent scalping, but at this point with these crazy ticket systems, the people you're really hurting when nonsense like this happens is the TRUE fan. I still can not fucking believe I missed all those amazing songs waiting in line to get my fucking tickets. My blood is boiling just thinking about it.

    I went last nite, it was last minute so I had crappy TM seats, but I felt so much more confident walking in there with a ticket IN HAND. (Awesome time, btw...had some drunk casual TEN fan next to me, who asked me a million questions, one being "this is Wishlist, right?" During fucking RVM! LOL. I told him what it was & he was all "wow, you know your shit!" haha.

    Anyway, at this point (after getting screwed by 10club with my tickets last tour as well, no seats for me when I got to the window for Chicago one, so they pulled out some in the boonies & then night 2 NO SEATS at all, couldn't even get in), if they don't fix the system, I am seriously considering saying say screw it & just start getting crappy seats from TM, which would be a shame...but at least I'd KNOW I'm getting into the fucking show.

    Something definitely needs to be done about this. 10club needs to learn from it. Mail the fucking tickets next tour. Yeah, maybe a few bad apples will get their hands on them...BIG FUCKING DEAL. The diehard fans will get their tickets & THAT'S what matters. I highly doubt there are any scalpers left in the club & if they join now if they start mailing, well, they'll have a shitty ass # & not get much for them anyway.

    Fucking unacceptable that my best friend & I, along with many other die hards missed that unbelievable set due to all this incompetence. Fuckin shame.

    (Thanks to the people in line around us for being so cool at least....& to the guys who let me buy 4 beers for 7 bucks, rock on. lol. :))
    "Oh, a flower you are to my land..."

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