Hartford 10C Ticket Debacle

Get_Right

mouthfulofsoup wrote:

Ok, it's now Sun. I'm still fucking pissed that I missed the best setlist of the tour because of this piss poor organization. I'm starting to get more pissed with the fact that nothing has been mentioned about it at all from 10 club staff here on the board, no sorry, no anything.

ITS THE VENUE that distributes the tickets.
Out of curiosity what time did you get there?

mouthfulofsoup wrote:

Mail the fucking tickets next tour. Yeah, maybe a few bad apples will get their hands on them...BIG FUCKING DEAL. The diehard fans will get their tickets & THAT'S what matters. I highly doubt there are any scalpers left in the club

never happen and you are dead wrong about scalpers not having memberships
they play all the angles brother

Now you know-get there early to pick up your tix-Ive been doing that since the debacles of 03.

Sorry you missed part of the show.

dontejas

My wife and I too stood in that line for almost two hours, missing about the first half of the show. We came up from New Jersey, spent a lot of money on tickets, hotel, etc. It's pretty frustrating to get no explanation and nothing offered in return for this debacle.

1STmammal2wearPants

macci wrote:

Has anyone emailed the 10C about what happened?? Any response?

it's not 10c's fault they had idiots running the windows. they don't have any control over the people that work at the dodge.

Stephen Flow

Honestly if you're tailgating, just go pick up the tickets, the window is like.... 100 yards away, if that...

I went and got my tix @ 6 and it was fine.

John_A

Audrey wrote:

I got to the line around 8pm and it was super long. When I went up to the front to check out the situation I noticed that they had everyone in one line for will call and for fanclub. HOWEVER....they had the ten club section blocked off and there was a venue worker letting people through the gate one by one. To top it off they only had a few (maybe 5) windows open for the fanclub tickets when there were probably 7-10 windows open for will call. I was an ass and decided to sneak in line. Still, we missed the first 20+ minutes of the show walking in during Elderly Woman. I have seen them 30 times and I have never had an issue with picking my tickets up right before the show. Had I waited in line the whole time I wouldn't have made it in there until the first encore! (that's when the ppl in front of us made it in) Since this was my boyfriend's first PJ show I was not about to let that happen.

It seems it was more of a venue management issue than a 10c issue. However, I'm hoping this incident will prompt them to consider other options. Like, emailing the tickets to us the day of the show which we can then print out. Or maybe they print your name on the tickets (like in 1996) and have you present ID when you enter the venue. All I know is that some of us are unable to get to the venue at 2:00 PM as we are working (in order to earn $$ to pay for all these PJ shows).

I do have one suggestion for the other clubbers out there...when you do pick up your tickets, can you please wait to look at where your seats are until after you have exited the line?! I noticed quite a few people who held up the line because they were taking their sweet time to examine there tickets! Especially after waiting in that line....you should be considerate of the others and hustle. Keep it movin'.............

All in all...amazing show, loved every moment of it as always!

I like your ideas about the ticket distribution. Please share them with 10c so we don't have to suffer like this again. This is also a great way to slow down the re-selling of fan club tickets.

Charles E. Sweets

I am not sure who is to blame here, if anyone. I still do not think it is unreasonable to get to a venue a half hour before Pearl Jam takes the stage to expect to receive your tickets. This was my 35th show. After being relly pissed off, I was pretty grateful simply to get in to the show and to have seen so many shows by this band. I do know from experience that this venue is poorly run. As far as police, I only saw two or three. The closest thing to this was one of the shows at the Gorge in 2006 where the band actually started later than planned. I am not sure if this was simply due to the delay in the line. This venue does have scattered parking. I saw the Dave Matthews Band there in July of 2004 and the scene was herrendous. As some people had stated, many of us did have to work. My friends and I left New York City just before 5pm. Out of curiosity, has anyone contacted the 10C about this matter? I am not blaming any party. I always thought that individuals from the 10C traveled along the tour for ticket distribution. If they leave it up to the venue, it is up to the venue to make certain all goes smooth. Somoneone also suggested not making this venue a stop on this tour. Still, this is not fair to those living in CT and who can only make it to this area. However, isn't there a venue in Hartford downtown? I saw Bruce Springsteen there in February (where the Hartford Whalers used to play). I also wonder if the band received word of this matter? Perhaps it would make a statement to the venue if they performed somewhere else in the future. Anybody have thoughts on this.........?

mouthfulofsoup

Get_Right wrote:

ITS THE VENUE that distributes the tickets.
Out of curiosity what time did you get there?



never happen and you are dead wrong about scalpers not having memberships
they play all the angles brother

Now you know-get there early to pick up your tix-Ive been doing that since the debacles of 03.

Sorry you missed part of the show.

I know the venue fucked up, but TENCLUB decides to distribute the tickets this way. They take our money, not the venure, therefore they are responsible for compensation. & You are dead wrong, Sir, if you think people have no life & can donate their whole fucking day to getting to a venue 6 hours before the band takes the stage to get tix they already paid for, nor should we have to. I got to the venue about 8. (PJ took stage @ 9:15 that night.) Again, it had NOTHING to do with time, it had to do with them not moving the fucking line for over an hour. 10club should be communicating with the venue, or have someone their over seeing things. As I said, if a few bad apples get their hands on some tix, then so be it at this point. Just get the fans their fucking tickets.

Kilgore_Trout

maybe its PJ's way of saying you should give the opening band a chance

its no different than catching a flight... gotta leave time for anal cavity searches and stuff just in case

din3499

I was at Hartford on Saturday. There is really no excuse for the poor level of management at this venue. I can count three main areas handled very, very poorly:

1) Poor overflow parking organization and management (also very far from the main lot)

2) The line to pick up tickets was unbelievably long for both the 10Club (90 min+) and Will-call (40 min)+. The only short line was for buying new tix.

3) Very poor trash management (I wanted to throw things out multiple times, but just couldn't find easily accessible trash cans).


Obviously, Number 2 is what annoyed so many people, including myself. I can also tell you that I will be filing a complaint with the BBB about the Dodge Music Center. It's the least one can do after a terribly managed evening. I hope many of you do the same.

swirlsallaround

My husband and I were in line for about 1.5 hours too - and it wasn't because we were drinking in the parking lot, it was because we couldn't leave work as early as some people could. We talked to one of the security guards (one of only about 3 that I saw outside) and he said that the box office never told him about the 10C tix so that he didn't have time to plan for a better system. Either way, we missed a few songs, but the show was AWESOME anyway!

smarchee

morphine wrote:

Got there at 7.30, picked up tickets in less than 10 minutes...

I am pretty sure I was in line to pick-up my tickets around 7:45 and I was in line for about 10-15 minutes, not too long, definitely glad it worked out for me as I couldn't believe how shitty that night would have been if I had to wait for 90 minutes or so like some of the other people have stated.

kostek

any word from 10c? can somebody PLEASE at least say sorry to us - it is their fault as it is the venue fault. 10c sold us the tickets, they should have made sure that the venue handles it properly. 450,000 people at $15 per year is a lot of money - make it work properly.

i am trying to find an email to the dodge center and bash them (might go straight to live nation). if anybody has done that already - pls let me know.

i got there around 8 (again, the 22 mile delay mentioned here, leaving worke etc. plus this was my girlfriends first PJ show and my friend took a 16h flight to see PJ with us!!) and got into the venue at song 8

on top of the absolute lack of org at the venue, i have to say that some of our fellow 10c members are totall assholes as well - the amount of cutting the line between 815-945 was insane. i went in front and tried to talk to the venue management / police to at least put one person on each side of the line to stop people from creating a huge bottleneck - no result of any kind. there were... 2 venue employees in front and they had no walkie-talkies to even get in touch with their "managers", one of whom i saw - running around like a madman - spoke with him and he could grasp the idea of using those steel bars to regulate the line / stop people from cutting.

i ended up getting into the show, but felt SO SAD, my gf and i got into our seats and i just couldnt get into the show - normally i am pumped HOURS before and this time, when we were supposed to share this experience - no dice.

so, i ask again - 10c - can we get some kind of explanation / 'we re sorry' email that will make us feel better?

grjammer

It is weird that things didn't start getting out of hand until 7:45 or 8:00. I got in line around 6:30 and had my tickets by 6:40. I waited much longer in D.C. to get my tickets and that was between 3:00 and 4:00 in the afternoon.

I'm sorry to hear it was such a debacle.

bat2144

Bump.

Still no response from 10c.

Not cool guys.

Just acknowledge what some of us went through. Please. I don't think anyone is asking for more than that.

The show was ruined for a lot of us BECAUSE we had fanclub seats instead of ticketmaster seats. I passed up about 10 scalpers selling lawn seats since I didn't think I would actually miss part of the show. Hindsight is 20/20. Had I known, I would've scalped lawn seats at 8:30.

It's really hard to just forget about this. Any word from the 10c might help put some closure on it.

FiveB247x

Stop bashing the 10C. This wasn't their fault. They don't control a venue's security, nor the proceedures for handing out the tickets at the venue's ticket boothes. They go with what they're given. The Hartford venue and security were totally at fault for all this. It's not the 10C's fault whatsoever, not to mention they don't control when people decide to pick up their tickets (late or early). If you don't like how you got your tickets, perhaps, just get them through ticketmaster yourself next time and you can't blame the 10C?

TrixieCat

grjammer wrote:

It is weird that things didn't start getting out of hand until 7:45 or 8:00. I got in line around 6:30 and had my tickets by 6:40. I waited much longer in D.C. to get my tickets and that was between 3:00 and 4:00 in the afternoon.

I'm sorry to hear it was such a debacle.

Why is that weird???
THOUSANDS of people rushing to get their tix....yeah, there is going to be a clusterfuck.

Also, I tried to warn everyone about traffic coming from nyc on a friday...it is brutal.
THOUSANDS of regular people trying to get home on top of all of us trying to get to the show.

Get_Right

FiveB247x wrote:

Stop bashing the 10C. This wasn't their fault. They don't control a venue's security, nor the proceedures for handing out the tickets at the venue's ticket boothes. They go with what they're given. The Hartford venue and security were totally at fault for all this. It's not the 10C's fault whatsoever, not to mention they don't control when people decide to pick up their tickets (late or early). If you don't like how you got your tickets, perhaps, just get them through ticketmaster yourself next time and you can't blame the 10C?

EXACTLY

Dont hold your breath for some kind of explanation. there is always a chacne that the 10c line will be huge-its comes with the territory

and Trix sorry I missed you guys, I heard the pre party was a lot of fun

dr teeth

the worst for me, along with missing the first ten songs, is that i wanted to hear all night in the worst way......went to both mansfield shows and figured i would catch it there......but nope..........the band owes me a live performance of all night!

Get_Right

dr teeth wrote:

the worst for me, along with missing the first ten songs, is that i wanted to hear all night in the worst way......went to both mansfield shows and figured i would catch it there......but nope..........the band owes me a live performance of all night!

brilliant
the band does a mini tour for the fans and they OWE YOU

jeeze louise

some of these posts are just silly
like this one

TrixieCat

Get_Right wrote:

EXACTLY

Dont hold your breath for some kind of explanation. there is always a chacne that the 10c line will be huge-its comes with the territory

and Trix sorry I missed you guys, I heard the pre party was a lot of fun

This coming from the guy who rocked the front row with one of the nicest people on this board.

We will kick it soon.
It was fun! I met 2 people that tried to dine and dash...2 people from Holland, not Amsterdam, hung with my friend Steve, met a few other cool souls...it was way too crowded in there for me...I was on the sidewalk or in the window.