Well this has soured me on buying from 10C store again.... next time I'll just preorder from my local record store. They were giving away stickers too.
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
In my experience, straight up USPS Media Mail has always been cheaper and faster than using Mail Innovations. People have been saying this for years, though. So, I don't expect mentioning it again will change anything.
1991- Hollywood Palladium, California with Temple of the Dog, Soundgarden, and Alice in Chains -RIP Magazine Show Oct. 6th 1992- Lollapalooza, Irvine, California Nothing since then. I suck. 2016- Fenway Park, Boston - Both glorious nights 2022- Oakland Night 2 2024 Sacramento, CA
Mine still hasn't arrived (10C red/black variant),and shows no update since leaving Seattle. I'll echo what everyone has said - it's ridiculous that pre-orders a month ahead of the release are still not in our hands. It reeks of greed - the urge to listen properly on vinyl certainly sent many to buy a second copy during RSD. I couldn't justify doing that after paying over $70 (with shipping charges) for the 10C version. Listening to the streaming versions of the new record sucks.
It doesn't reek of greed. They're not Machiavellian. It reeks of disorganization and understaffing. I think they should have had a better plan to get these things out on time, and I'm annoyed that my CDs and LP didn't arrive until Monday, but it's not something sinister.
I'm curious about your reference to listening "properly on vinyl." What did you do for the roughly twenty years from 1990 to 2010 when almost no artists were releasing their albums on vinyl?
This is very annoying. I checked yesterday AM and it was due to arrive by 7:00 PM yesterday. It is now due to arrive by Thursday 4/25.
I really wish I would have bought it from the local record store over the weekend. Of course, I could have done so and perhaps got the Philly variant, but I really only need one vinyl...
When you pre-order something months in advance, it should probably arrive a little closer to the public release date, if not sooner.
"Darkness comes in waves, tell me, why invite it to stay?"
Well my package probably will be here in NY THURSDAY if I'm lucky but most likely FRIDAY a week after release if this isn't greed it's incompetence
Do you think the Ten Club coordinated with USPS/UPS to sit on our shipments for a few days to entice us to buy more variants? Just as a reminder, we're talking about a group (Ten Club) that still has the album listed in the shop as a "pre-order" and hasn't updated the discography to include it. I'm thinking it might not be the most tightly-run ship in the fleet.
I bet Newman is behind this scheme. Someone get Postmaster General Henry Atkins on the phone. Whatever needs to be fixed here, he will by God get it done.
Well my package probably will be here in NY THURSDAY if I'm lucky but most likely FRIDAY a week after release if this isn't greed it's incompetence
Do you think the Ten Club coordinated with USPS/UPS to sit on our shipments for a few days to entice us to buy more variants? Just as a reminder, we're talking about a group (Ten Club) that still has the album listed in the shop as a "pre-order" and hasn't updated the discography to include it. I'm thinking it might not be the most tightly-run ship in the fleet.
I bet Newman is behind this scheme. Someone get Postmaster General Henry Atkins on the phone. Whatever needs to be fixed here, he will by God get it done.
gee if I wanted snarky remarks from asshats I could go to Facebook
I know it’s not malice. I know it’s not the end of the world. But when my tracking said Monday 4/22 I was pretty zen, now that’s it’s jumped 5 additional days to Saturday I’m kinda pissed. Especially since nothing so far has made me confident about that Saturday date, for all I know it’ll jump again to Thursday 5/3.
I’m a Mets/Knicks guy who would absolutely have bought the NY one local if I’d known. I know, I know, first world problems. But this isn’t “slightly” late anymore.
I know it’s not malice. I know it’s not the end of the world. But when my tracking said Monday 4/22 I was pretty zen, now that’s it’s jumped 5 additional days to Saturday I’m kinda pissed. Especially since nothing so far has made me confident about that Saturday date, for all I know it’ll jump again to Thursday 5/3.
I’m a Mets/Knicks guy who would absolutely have bought the NY one local if I’d known. I know, I know, first world problems. But this isn’t “slightly” late anymore.
It's fine to be upset, I'm just curious as to why people are upset at the Ten Club for USPS being slow. Sure, they could have shipped it earlier which might have helped, but once it's in the mail, it's not really their responsibility anymore, is it?
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
There’s no nefarious plot here. Just some miscalculation and mismanagement of the process overall. My thought is they shouldn’t be so afraid of it getting out there and leaking early. In fact that should actually be the advertised benefit of ordering through the 10c. In a world that’s moving to streaming and digital, if you order a physical copy you get it a week before everyone else. Kind of like they did with Vitalogy on Vinyl back in the day. I bet that would actually move a lot more copies. Either that or have it be some kind of special version like they did with the Backspacer CD being the booklet case vs the jewel case in the store.
I know it’s not malice. I know it’s not the end of the world. But when my tracking said Monday 4/22 I was pretty zen, now that’s it’s jumped 5 additional days to Saturday I’m kinda pissed. Especially since nothing so far has made me confident about that Saturday date, for all I know it’ll jump again to Thursday 5/3.
I’m a Mets/Knicks guy who would absolutely have bought the NY one local if I’d known. I know, I know, first world problems. But this isn’t “slightly” late anymore.
It's fine to be upset, I'm just curious as to why people are upset at the Ten Club for USPS being slow. Sure, they could have shipped it earlier which might have helped, but once it's in the mail, it's not really their responsibility anymore, is it?
Yes, you ship it early exactly because you can’t control USPS. Also, I never said I was pissed at 10C per se, I just thought this was a place to express annoyance with the situation.
I know it’s not malice. I know it’s not the end of the world. But when my tracking said Monday 4/22 I was pretty zen, now that’s it’s jumped 5 additional days to Saturday I’m kinda pissed. Especially since nothing so far has made me confident about that Saturday date, for all I know it’ll jump again to Thursday 5/3.
I’m a Mets/Knicks guy who would absolutely have bought the NY one local if I’d known. I know, I know, first world problems. But this isn’t “slightly” late anymore.
It's fine to be upset, I'm just curious as to why people are upset at the Ten Club for USPS being slow. Sure, they could have shipped it earlier which might have helped, but once it's in the mail, it's not really their responsibility anymore, is it?
Yes, you ship it early exactly because you can’t control USPS. Also, I never said I was pissed at 10C per se, I just thought this was a place to express annoyance with the situation.
Fair. I don't think they ship early on purpose, though, to avoid leaks. They're not trying to get you/us to go buy another copy, but they are trying to make sure that others who didn't pre-order will.
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
In my experience, straight up USPS Media Mail has always been cheaper and faster than using Mail Innovations. People have been saying this for years, though. So, I don't expect mentioning it again will change anything.
Interesting. Poking around a little bit at other artists' website shops, some offer Media Mail, but most don't (and shipping was about the same as Ten Club). Media Mail was a few dollars cheaper, but still ~$10 to ship vinyl.
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
In my experience, straight up USPS Media Mail has always been cheaper and faster than using Mail Innovations. People have been saying this for years, though. So, I don't expect mentioning it again will change anything.
Interesting. Poking around a little bit at other artists' website shops, some offer Media Mail, but most don't (and shipping was about the same as Ten Club). Media Mail was a few dollars cheaper, but still ~$10 to ship vinyl.
I ship media mail often, and it's not $10 to ship. Also, it tends to be quicker than MI. Do you work in the 10C warehouse? You sure are spending a lot of time rebuking anyone's complaints.
1991- Hollywood Palladium, California with Temple of the Dog, Soundgarden, and Alice in Chains -RIP Magazine Show Oct. 6th 1992- Lollapalooza, Irvine, California Nothing since then. I suck. 2016- Fenway Park, Boston - Both glorious nights 2022- Oakland Night 2 2024 Sacramento, CA
Well my package probably will be here in NY THURSDAY if I'm lucky but most likely FRIDAY a week after release if this isn't greed it's incompetence
Do you think the Ten Club coordinated with USPS/UPS to sit on our shipments for a few days to entice us to buy more variants? Just as a reminder, we're talking about a group (Ten Club) that still has the album listed in the shop as a "pre-order" and hasn't updated the discography to include it. I'm thinking it might not be the most tightly-run ship in the fleet.
I bet Newman is behind this scheme. Someone get Postmaster General Henry Atkins on the phone. Whatever needs to be fixed here, he will by God get it done.
Jesus Christ, it's just a Seinfeld reference. If remembering the great Wilford Brimley makes me an "asshat," I don't want to be a... um... non-asshat.
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
I'm confused on what you expect 10 Club to say. "Sorry, US Postal Service kinda sucks!"
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
I was referring more to the fact that CD’s seem to be making there way to the UK (where I’m based) ahead of the 10C vinyl. Made me think there may have been a delay to said vinyl for some reason.
But now they are landing on people’s doorsteps in the US I’m more hopeful.
Wembley Arena, London - 28/10/96 Wembley Arena, London - 30/05/00
Wembley Arena, London - 18/06/07
02 Arena, London - 18/08/09
Hammersmith Apollo, London - 30/07/12 EV Solo Bowl, Milton Keynes - 11/07/2014 Hammersmith Apollo, London - 06/06/17 EV Solo O2 Arena, London - 18/06/18 O2 Arena, London - 17/07/18
It's an art to live with pain, mix the light into grey...
I’m so frustrated and upset over not getting the 10c vinyl still in NYC. Stuck in Jersey City now and not sure I’ll ever see it the way that USPS facility operates. Would’ve loved to see some attention to detail when shipping these out to the people most anticipating the album when we paid a premium for shipping and ordered months in advance…I would’ve paid extra to have them send it via FedEx or literally any way that wasn’t going to involve USPS.
Love the new album and really excited to spin it when it gets here, but this preorder cycle has made me rethink ever ordering from the 10 club directly when I could’ve supported a local business, spent less money, and received my record in a timely fashion.
Post edited by allstar340 on
08 -MSG I.eV Newark.Stone in BK. 09 -Spectrum II,III,IV. 10- Prudential Center.MSG I,II. Bridge School Benefit Nights I, II. 11- eV NY I, II. Bridge School Benefit Night II (eV solo). 12- Made in America Festival. 13- Oakland. 14- Bridge School Benefit Nights I, II. 17- eV Ohana. 18- Seattle I, II. 21- SHN. 22- ev & Earthlings Beacon, MSG, Camden. 23- eV & Earthlings Ohana. 24 - MSG I, II
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
I'm confused on what you expect 10 Club to say. "Sorry, US Postal Service kinda sucks!"
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
I was referring more to the fact that CD’s seem to be making there way to the UK (where I’m based) ahead of the 10C vinyl. Made me think there may have been a delay to said vinyl for some reason.
But now they are landing on people’s doorsteps in the US I’m more hopeful.
Maybe the U.K. postal service hasn't been made to operate on a shoestring like the USPS, which is self-funded but has to get approval from Congress to raise rates, which it won't give even though it mandates that the USPS pre-fund billions of dollars in pension funds.
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
In my experience, straight up USPS Media Mail has always been cheaper and faster than using Mail Innovations. People have been saying this for years, though. So, I don't expect mentioning it again will change anything.
Interesting. Poking around a little bit at other artists' website shops, some offer Media Mail, but most don't (and shipping was about the same as Ten Club). Media Mail was a few dollars cheaper, but still ~$10 to ship vinyl.
I ship media mail often, and it's not $10 to ship. Also, it tends to be quicker than MI. Do you work in the 10C warehouse? You sure are spending a lot of time rebuking anyone's complaints.
Just trying to get people's anger/frustration focused in the right directions. As for Media Mail, all I can say is that's what I've seen to ship vinyl from other artist webstores. Maybe they're outliers.
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
now mine here in northern VA is delayed until Friday. a week late. I don't think it's too much to say we probably deserve a mea culpa and explanation.
Yeah, there’s clearly something a miss here. It would just be nice for whatever that is to be communicated 🤷🏻♂️
I'm confused on what you expect 10 Club to say. "Sorry, US Postal Service kinda sucks!"
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
I was referring more to the fact that CD’s seem to be making there way to the UK (where I’m based) ahead of the 10C vinyl. Made me think there may have been a delay to said vinyl for some reason.
But now they are landing on people’s doorsteps in the US I’m more hopeful.
My thought on that is that each item was treated as a separate order, and so while it seems like they were processed together, were not. CDs probably went out first, and make their way through the system faster, for whatever reason.
"I'm a lucky man, to count on both hands the [shows I've done]. Some folks just have one, others they got none..."
Mine is now pushed back to the 24th. Nearly a fucking week after it was released. Embarrassing effort by 10c. Be better. They don't even have the balls to apologize for the debacle
Anybody else here ever order from Polyvinyl? Now that’s who 10C should take notes from.
Yes! I just bought some Rainer Maria CDs from them a few weeks ago. They are excellent. But the gold standard for me is Merge.
Is Rainer Maria putting out new music?
No, I realized in the course of my listening project (which has ground to a halt later in the letter R-- Josh Rouse-- thanks to the surfeit of new material released this week from Pearl Jam and, to a lesser extent, Taylor Swift) that I was missing a couple of their releases, the "Ears Ring" EP and one of their early full-lengths.
Mine is now pushed back to the 24th. Nearly a fucking week after it was released. Embarrassing effort by 10c. Be better. They don't even have the balls to apologize for the debacle
27th here. I’m in Indianapolis
Noblesville 5.7.2010. Lexington 4.26.2016. Nashville 9.16.2022. St Louis 9.18.2022. Chicago 1 9.5.2023. Chicago 2 9.7.2023. *Noblesville 9.10.2023* (Gutted) Seattle 5.30.2024 Noblesville 8.26.2024 Chicago 8.29.2024 Chicago 8.31.2024
It doesn't reek of greed. They're not Machiavellian. It reeks of disorganization and understaffing. I think they should have had a better plan to get these things out on time, and I'm annoyed that my CDs and LP didn't arrive until Monday, but it's not something sinister.
I'm curious about your reference to listening "properly on vinyl." What did you do for the roughly twenty years from 1990 to 2010 when almost no artists were releasing their albums on vinyl?
Are you new here? We have been buying records from this band from the very beginning. This is the artist that has been consistently releasing on vinyl through all of these years, and they should know exactly what they are doing by now. What happened with this pre-sale is a debacle and pretty offensive to the very people who have been their most loyal fans. As for those saying they didn't ship early because they might be worried about leaks, I find that offensive given the press and insider listening parties they had several weeks ago.
If they are not able to handle this properly then they shouldn't have taken our money months ago. It's 2024, this isn't exactly difficult work.
Oh and I live in NYC and still no record, tracking now says Thursday but who the fuck knows.
Comments
I'm confused on what you expect 10 Club to say. "Sorry, US Postal Service kinda sucks!"
And yes, they could offer other shipping methods that might be faster, but do you think they'd be any less expensive?
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
1992- Lollapalooza, Irvine, California
Nothing since then. I suck.2016- Fenway Park, Boston - Both glorious nights
2022- Oakland Night 2
2024 Sacramento, CA
I'm curious about your reference to listening "properly on vinyl." What did you do for the roughly twenty years from 1990 to 2010 when almost no artists were releasing their albums on vinyl?
I really wish I would have bought it from the local record store over the weekend. Of course, I could have done so and perhaps got the Philly variant, but I really only need one vinyl...
When you pre-order something months in advance, it should probably arrive a little closer to the public release date, if not sooner.
I know, I know, first world problems. But this isn’t “slightly” late anymore.
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
Interesting. Poking around a little bit at other artists' website shops, some offer Media Mail, but most don't (and shipping was about the same as Ten Club). Media Mail was a few dollars cheaper, but still ~$10 to ship vinyl.
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
1992- Lollapalooza, Irvine, California
Nothing since then. I suck.2016- Fenway Park, Boston - Both glorious nights
2022- Oakland Night 2
2024 Sacramento, CA
Wembley Arena, London - 30/05/00
Wembley Arena, London - 18/06/07
02 Arena, London - 18/08/09
Hammersmith Apollo, London - 30/07/12 EV Solo
Bowl, Milton Keynes - 11/07/2014
Hammersmith Apollo, London - 06/06/17 EV Solo
O2 Arena, London - 18/06/18
O2 Arena, London - 17/07/18
It's an art to live with pain, mix the light into grey...
Just trying to get people's anger/frustration focused in the right directions. As for Media Mail, all I can say is that's what I've seen to ship vinyl from other artist webstores. Maybe they're outliers.
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
Jones Beach NY 1 + 3 - '00
MSG 1 + 2 - '03
Boston Garden - '04
Montreal - '05
Boston Garden 1, Meadowlands 1 + 2 - '06
Mansfield 1 - '08
(EV solo) Boston 1 - '08
Chicago 1 - '09
MSG -'10
Brooklyn 1+2 - '13
Central Park - '15
MSG - '16
Fenway - '16
Wrigley - '16
(RRHOF) Brooklyn - '17
Fenway - '18
MSG - '22
MSG 1 - '24
Hartford 10.02.96 | Mansfield 2 09.16.98 | Mansfield 1 08.29.00 | Mansfield 1 07.02.03 | Mansfield 3 07.11.03 | Boston 2 05.25.06 | Tampa 04.11.16 | Fenway 1 08.05.16 | Fenway 2 08.07.16 | Fenway 1 09.02.18 | Fenway 2 09.04.18 | Baltimore 03.28.20 | Hamilton 09.06.22 | Toronto 09.08.22 | Nashville 09.16.22 | St Louis 09.18.22 | Baltimore 09.12.24 | Fenway 1 09.15.24 | Fenway 2 09.17.24
"He made the deal with the devil, we get to play with him.
He goes to hell, of course. We're going to heaven."
Chicago 1 9.5.2023. Chicago 2 9.7.2023.
*Noblesville 9.10.2023* (Gutted)
Seattle 5.30.2024 Noblesville 8.26.2024 Chicago 8.29.2024 Chicago 8.31.2024
If they are not able to handle this properly then they shouldn't have taken our money months ago. It's 2024, this isn't exactly difficult work.
Oh and I live in NYC and still no record, tracking now says Thursday but who the fuck knows.