Official 2023 Ticket Lottery Results Thread

JojoRice

DKedzie said:

I got this reply from Ticketstoday just now when I asked about my order status still showing as confirmed, and haven't been reassigned seats:

Thank you for reaching out to us. We understand that you're wondering about your ticket orders.
 
As per the updated e-mail you attached. "Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued."
 

We cannot control this process as this is being handled directly by the event organizers and venues. Please refer to the user agreement policy for more information https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use

Thank you,
TicketsToday Customer Service Department

Sounds like TicketsToday, TM, & 10c are just passing the buck back and forth. 

aisleseats

dnadler74 said:

Curious if anyone who put in for Chicago or Indy shows has gotten a side view or lawn ticket?

BEST FIRST POST EVER!

J/k. It doesn't seem so so far

Jbabbington

dnadler74 said:

Curious if anyone who put in for Chicago or Indy shows has gotten a side view or lawn ticket?

I'm still holding out for SEC 300. Haven't seen jack on those seats, barely 200 as well.

Doug87

DKedzie said:

I got this reply from Ticketstoday just now when I asked about my order status still showing as confirmed, and haven't been reassigned seats:

Thank you for reaching out to us. We understand that you're wondering about your ticket orders.
 
As per the updated e-mail you attached. "Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued."
 

We cannot control this process as this is being handled directly by the event organizers and venues. Please refer to the user agreement policy for more information https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use

Thank you,
TicketsToday Customer Service Department

Script

BK221359

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

artforbw

machinehum said:

DKedzie said:

I got this reply from Ticketstoday just now when I asked about my order status still showing as confirmed, and haven't been reassigned seats:

Thank you for reaching out to us. We understand that you're wondering about your ticket orders.
 
As per the updated e-mail you attached. "Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued."
 

We cannot control this process as this is being handled directly by the event organizers and venues. Please refer to the user agreement policy for more information https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use

Thank you,
TicketsToday Customer Service Department

So they're trying to say, "it's not us, blame Ten Club". And guaranteed 10C will say "it's not us, blame Ticketmaster!" 

machinehum said:

DKedzie said:

I got this reply from Ticketstoday just now when I asked about my order status still showing as confirmed, and haven't been reassigned seats:

Thank you for reaching out to us. We understand that you're wondering about your ticket orders.
 
As per the updated e-mail you attached. "Unfortunately incorrect seat assignments were issued to Ten Club members for shows in St. Paul, Chicago and Indianapolis. We confirm you have reserved tickets to this show but to ensure all Ten Club members get the proper reserved seat location based on their seniority, seats are being reissued."
 

We cannot control this process as this is being handled directly by the event organizers and venues. Please refer to the user agreement policy for more information https://help.ticketmaster.com/hc/en-us/articles/10468830739345-Terms-of-Use

Thank you,
TicketsToday Customer Service Department

So they're trying to say, "it's not us, blame Ten Club". And guaranteed 10C will say "it's not us, blame Ticketmaster!" 

Exactly.
I'm getting too old for this.

pjhawks

nrlione said:

Did I screw myself If I ONLY selected Reserved seating for my selections?  I didn't want GA because I'm getting old and lazy, but I would have selected that option if it meant getting tickets vs not getting tickets.  I understand I would have had better odds because I would have been in two lotto's, but was this the right choice If I only wanted seats?  I'm just trying to learn for the next time I try to get 10c tickets.  Thanks!  

No. I only had one show and did reserved only and got tickets.  Ft Worth 2 was my only show and reserved only.

whoyouare72

mace1229 said:

whoyouare72 said:

IlliniGuy76 said:

Person 1 chooses Chicago N1 & N2 as their number 1 and 2 priority with only reserved seats & doesn't win
Person 2 chooses Chicago N1 & N2 as their number 3 & 4 priority with only reserved seats & wins

^ this scenario is littered all over this thread - it makes zero sense

Person 2 was selected as a lottery winner so they get tickets, and Person 1 was not selected in the lottery and gets no tickets.

That's not how it was explained and not how it worked before. All priority 1 are entered into the lottery first. Only when all priority 1s have tickets, do they move to priority to.  That's how it worked before and that'd how the instructions read. 

I completely agree with you, because if both of these people were selected as winners in the lottery then this situation should not happen.

So say there are 500 pairs of tickets for a show and 1000 people put that show as priority one (& requested 2 tix each) then there would be 500 lottery winners and 500 lottery losers is that what you are saying?

lahren

BK221359 said:

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

Maybe a dumb question. But how on earth are they possibly selling these tickets yet?! When we don't even know what tickets we'll be receiving?

fixer123

I don’t know that it’ll do anything at all. But I’m going to email ten club and ask then why I got shut out on chicago shows as priorities 1 and 2 when people got them as priority 5-9.

stones

Weston1283 said:

Until someone convinces me otherwise, I am going to believe that they ran the prior algorithm as normal and that some people who lost GA were not automatically placed into the Reserved lottery as advertised.  There was then a snowball effect that affected all other entries.  GA entries went perfectly smooth, and Reserved seats were a disaster - this is the best explanation.

A few people may have gotten lucky and were placed into the Reserved lotto, but I am going with this until someone at 10C says otherwise.  

It's a theory but from what I can see the majority of people who have "missed out" are in the draw for Chicago and/or Noblesville and as of now those shows are yet to be fully allocated.

I assume for Chicago as an example, but the same principle is true for Noblesville that your 1st priority could be assigned any one of 3 options (if you chose all 3); GA, Reserved or Reserved (rear and side).   GA winners get announced and charged first.  Reserved get announced second (this is where it all got paused yesterday for Chicago).  Reserved (rear and side) or Lawn in Noblesville announced third.  Including people who scored those same allocations with lesser priorities.

Where this gets murky is where someone chooses GA and Reserved only and not Side & Rear... could they miss out entirely and someone else get reserved with a lesser priority?  Not clear...

BK221359

lahren said:

BK221359 said:

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

Maybe a dumb question. But how on earth are they possibly selling these tickets yet?! When we don't even know what tickets we'll be receiving?

Exactly…no clue how that works…

given2fly23

lahren said:

BK221359 said:

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

Maybe a dumb question. But how on earth are they possibly selling these tickets yet?! When we don't even know what tickets we'll be receiving?

Every venue has season ticket holders too.  Their seats are locked in and they can do what they want with them.

artforbw

fixer123 said:

I don’t know that it’ll do anything at all. But I’m going to email ten club and ask then why I got shut out on chicago shows as priorities 1 and 2 when people got them as priority 5-9.

Worth a shot, but the reply I got from 10C was, "You need to contact Ticketstoday/TM."

PJammin

artforbw said:

fixer123 said:

I don’t know that it’ll do anything at all. But I’m going to email ten club and ask then why I got shut out on chicago shows as priorities 1 and 2 when people got them as priority 5-9.

Worth a shot, but the reply I got from 10C was, "You need to contact Ticketstoday/TM."

Both parties just passing the buck at this point. Classic!

know1

I still think the first big red flag on this fiasco was when they lumped GA in with Reserved as a choice and then removed seat selection from the priorities. I knew that was likely going to be a problem.

rlaidepeas

BK221359 said:

Interested to see how the seat changes affect all of 10C members selling tickets on Stubhub…I see a lot of tickets for sale out there (above face value).  Damn scalpers…

They don't have the tickets.  These are speculative listings and this is a very common practice on ticket broker sites.  They list seats in a section for a very high dollar amount hoping someone buys them which amounts to a hopeful preorder on the sellers part.  They take the huge profit and shop for tickets that meet that demand - if they can't find them and profit from the transaction, then they simply cancel the order.  

PJammin

know1 said:

I still think the first big red flag on this fiasco was when they lumped GA in with Reserved as a choice and then removed seat selection from the priorities. I knew that was likely going to be a problem.

It definitely muddied the waters a bit because it created an "if not, then" scenario in the algo for those folks who selected GA/Res. 

LaFleur

Discopij said:

mookieb14 said:

Discopij said:

mookieb14 said:

Ince.es said:

mookieb14 said:

Ince.es said:

Another fact that make no sense to me it's this case

Person 1: selects one show as 1st priority only a "GA & Reserved"
Person 2: selects one show as 2nd priority a Reserved

Person 2 win tickets but not person 1.

Easy. Once person 1 lost the ga lottery for show the res option wasn’t considered for seats.  Person 2 got the seats by not selecting ga option 

And why do you create that option as "GA & Reserved"? If you do not score a GA you should be directed to the drawing with the ones who chose only Reserved, and this didn't happen.

Correct this DID NOT happen.  For the Texas shows it worked.  Def not chi and Indy and maybe St. Paul, but I think slightly less demand there than chi and Indy 

But if GA/Reserved covered all the tickets that Reserved covered, why would we be told explicitly that choosing both options gives you a better chance at tickets?

The ga/res option did not get you into the res pool for high demand shows like they said it would.  Once the GA seats were gone so was your chance at seats 

And for these people, their problem would have been solved if they simply chose both options like they were told to.

We need more data - but for Tx at least, people clearly were in the res pool if missed GA with only GA/res option selected. 

Kwieneke

artforbw said:

fixer123 said:

I don’t know that it’ll do anything at all. But I’m going to email ten club and ask then why I got shut out on chicago shows as priorities 1 and 2 when people got them as priority 5-9.

Worth a shot, but the reply I got from 10C was, "You need to contact Ticketstoday/TM."

Holy shit…