TM F2F Payouts??

mnormandie

After months of dealing with their bullshit about this exact issue and them putting me in a constant loop...I’ve finally did it.

I am from US and did not have a Canadian bank account to verify. Unfortunately, it took some harsh words for this Shekinah woman to finally point me in the right direction .
use this link..

https://ticketmaster-us.zendesk.com/hc/en-us/requests/new?ticket_form_id=5957004019217

just keep sending the same message about needing a check because you don’t have a Canadian bank account over and over until you get a person that will understand. Like I said, it took me months. Good luck 

BB162610

Still waiting on paper checks here. 

SHZA

Is there a check request form link for the US? 

mnormandie

SHZA said:

Is there a check request form link for the US? 

I Never found or got a US request form. After a bunch of back and forth, she finally said they will mail me a check and told me to reply to the email with just my name , address and phone number 

GlowGirl

mnormandie said:

SHZA said:

Is there a check request form link for the US? 

I Never found or got a US request form. After a bunch of back and forth, she finally said they will mail me a check and told me to reply to the email with just my name , address and phone number 

That is what happened to me as well. They said I should get the check by February. I hope it actually happens.

mcatake

So here we are nearly 12 weeks after the Canadian shows and no payment.  (US citizen selling CAD ticket).  I used chat again and they asked for name, address and phone number to send a check.  same thing I provided months ago.  has anyone in the US been reimbursed for Canadian sales yet?  Sure would be nice if Ten Club took some action on this.  

Robbert

Im from the Netherlands. Sold 2 tickets for the Toronto show. They said the only way for me to get my money is that they could send me a check. Here in the Netherlands we wont accept checks for nearly 2 years now, not their problem. Plus, i would have to get my check cash out ( is that the wright way to say it ) in 2 months. So i have to find a bank outside the Netherlands to get my money.
Its one big joke. The whole Ticketmaster thing is one big joke. They dont help you at all to find a reasable solution.

mcatake

the chat agent now told me that I will receive a check in 4-6 weeks.  6 weeks ago they told me 8-12 weeks so I guess they are on schedule!  lol  what a joke.  I don't get how a business is allowed to operate this way.  

MayDay10

I wrote to them as the above shows.  I received a response asking for name and address so they can "send the check".  I provided it.  I give it about a 10% chance they follow through.

100 Pacer

Received a cheque yesterday for a Nashville single. Waiting on a cheque for a Camden pair.

SS105464

I have not received payment for Hamilton and have not received payment for Toronto.  I have contacted TM many times over the last three months and still nothing.  This is absolutely ridiculous.  I really think that filing a class action suit may be the only way to end this lunacy. 

Save Who

I'm still waiting on my Hamilton reimbursement.  I think I'm on week 11 of the 12 weeks they quoted... ugh this is too painful.

DM282158

Ticketmaster probably taking advantage of those high CD rates with all of our money 🤣🤣🤣

(I know that’s not likely legal. But just saying.)

EvilClosetMonkey

Has anyone from the US received funds from TM Canada yet?

I'm still waiting.

jefft

EvilClosetMonkey said:

Has anyone from the US received funds from TM Canada yet?

I'm still waiting.

You will be 12-13 weeks.  My payment from the states to Canada was 13 weeks.  It is ridiculous!

GlowGirl

EvilClosetMonkey said:

Has anyone from the US received funds from TM Canada yet?

I'm still waiting.

Nope.

Weston1283

EvilClosetMonkey said:

Has anyone from the US received funds from TM Canada yet?

I'm still waiting.

Nothing

EddieJeffStoneMikeMattBoom

EvilClosetMonkey said:

Has anyone from the US received funds from TM Canada yet?

I'm still waiting.

Still waiting as well. About $1200 USD

Weston1283

Another potential Ticketmaster lawsuit could arise - Mexico is issuing fines against them for the Bad Bunny ticketing situation

There is already a class action suit against them from the Taylor Swift fans by a firm in Texas - I am starting to think something deeper and bigger is going on at TM, and that we will likely never see our money at this point

Does anyone have a link to the Payment By Check request form?

The email they sent says "click this form" however there is nothing to click, and I cannot find any form to fill out

NDJeff7

I'm also waiting on payments for Ottawa and Hamilton. Bear in mind, I contacted them back in September to request the check when I heard about this. I checked back in last week, and they said the refund was "processed" in early/mid October and I was told that was when the 12 week clock started. I had assumed it was 12 weeks from the show date, but it's 12 weeks from whenever they do their magical processing.

GlowGirl

NDJeff7 said:

I'm also waiting on payments for Ottawa and Hamilton. Bear in mind, I contacted them back in September to request the check when I heard about this. I checked back in last week, and they said the refund was "processed" in early/mid October and I was told that was when the 12 week clock started. I had assumed it was 12 weeks from the show date, but it's 12 weeks from whenever they do their magical processing.

Right. I was told I would get mine by February. If I don't get it by mid-February I will start the annoying process of contacting customer service again.

SS105464

I have been back and forth with TM for months....in the past two weeks I was told that my check was approved and sent out on November 20th.  Since it never showed up, I contacted them again and was told that I was approved for a check but it hadn't been sent out.  Huh????  TM is nothing short of a joke.  Getting rid of phone help definitely was a plan to make it difficult for customers to resolve problems.  I think one strategy is they feel a  good percentage of people will give up and they will end up with their money.  Any consumer law attorneys here?

GlowGirl

So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?

Go Animal

What an effing ordeal...

GlowGirl

GlowGirl said:

So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?

Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 

DM282158

GlowGirl said:

GlowGirl said:

So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?

Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 

Thanks a bunch for sharing that info! TM told me I was all set for the 6 I sold. Haven’t received a check yet, and also wondered if it’d all be in 1, or separate orders. 

Weston1283

I got 5 separate confirmation emails in regards to check being sent - I think it’s sorted by a listing ID

So if you sold tickets to the same show but under separate “listings”, at different times for example, it’ll probably be a separate check 

GlowGirl

Weston1283 said:

I got 5 separate confirmation emails in regards to check being sent - I think it’s sorted by a listing ID

So if you sold tickets to the same show but under separate “listings”, at different times for example, it’ll probably be a separate check 

They can never make it easy, can they?

EddieJeffStoneMikeMattBoom

GlowGirl said:

GlowGirl said:

So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?

Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 

We never received a confirmation email, but a check arrived today for the full amount. Eight tickets total for the QC and Ottawa shows. 

GlowGirl

EddieJeffStoneMikeMattBoom said:

GlowGirl said:

GlowGirl said:

So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?

Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 

We never received a confirmation email, but a check arrived today for the full amount. Eight tickets total for the QC and Ottawa shows. 

Thanks for the update. So, they put more than one show in your check? I really hope I get the rest of the money without having to keep asking them for it. So frustrating.