TM F2F Payouts??

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  • GlowGirl said:
    GlowGirl said:
    GlowGirl said:
    So today I finally got a check from TM but it was for only two tickets and I sold five tickets for three different shows. I wonder if they send them out for each show individually, or if I need to now chase them down for the other three tickets I sold. Has anyone else gotten their check yet? If so, was it for the whole amount?
    Just heard back from TM. Apparently each show is a separate check. So hopefully, I will get the other two checks soon. Just wanted to let you all know in case you are in the same situation. Hopefully, the info they told me is correct. You never know with this company what is going on. 
    We never received a confirmation email, but a check arrived today for the full amount. Eight tickets total for the QC and Ottawa shows. 
    Thanks for the update. So, they put more than one show in your check? I really hope I get the rest of the money without having to keep asking them for it. So frustrating.

    Yes. Two shows, two sets of two seats for each show (4 total transactions) all in one check. It’s completely ridiculous how seemingly random the payouts are, but a this point nothing TM does surprises me. Best of luck to everyone still waiting for their money. 
  • DM282158DM282158 Beverly, MA Posts: 514
    Got a check today after 3.5 months. It was for 1 order. So should be getting another 2 checks. It was in US dollars at least. 
    Boston '06
    Mansfield '08
    Hartford '10
    Worcester, Hartford '13
    Global Citizen, NY '15
  • JibitiJibiti Posts: 264
    I got my check yesterday for the Toronto show.
    6.30.06 - Marcus Ampitheatre (Summerfest),
    9.03-04.11 PJ20!!!
    7.19.13 - Wrigley!!!
    10.19.14, 10.20.14 (Yield!!)
  • MB58788MB58788 Posts: 167
    A late Christmas present for me as well. All 3 of my Canadian refunds showed up on one check yesterday.  Were in US funds as well so there was no hassle when depositing it at the bank this morning.  3.5 month process for me as well.  Don't think I will be playing the "upgrade game" again for any non US shows......
  • MayDay10MayDay10 Posts: 11,604
    Still nothing for me
  • I finally got my check for Toronto and Hamilton and it was in Canadian funds.  So, I not only lost the difference in currency exchange from September and January thanks to the falling Canadian dollar, my bank charged me to cash it.  All in all, I lost around $50.  TM can kiss my ass.
  • BB162610BB162610 Upstate NY Posts: 541
    Still nothing here. 
  • demetriosdemetrios Canada Posts: 87,335
    SS105464 said:
    I finally got my check for Toronto and Hamilton and it was in Canadian funds.  So, I not only lost the difference in currency exchange from September and January thanks to the falling Canadian dollar, my bank charged me to cash it.  All in all, I lost around $50.  TM can kiss my ass.

    Damn that sucks! They should fully refund you this.
  • demetrios said:
    SS105464 said:
    I finally got my check for Toronto and Hamilton and it was in Canadian funds.  So, I not only lost the difference in currency exchange from September and January thanks to the falling Canadian dollar, my bank charged me to cash it.  All in all, I lost around $50.  TM can kiss my ass.

    Damn that sucks! They should fully refund you this.
    Yeah it does especially since I came to the forums to make sure a member knew the exact time (which was really late night) I was dropping my tickets so a scalper wouldn't get them.
  • RyanRyan Posts: 1,012
    In Canada, received my final payment for OKC last week.  Exchange rate worked out well in my case.
    2003 - June 15 Fargo
    2005 - Sept 1 George, Sept 8 Winnipeg
    2006 - May 9/10 Toronto, June 26/27 St. Paul, July 22/23 George, Oct 21/22 Mountain View
    2007 - Aug 2/5 Chicago
    2008 - June 22 Washington, June 24/25 New York
    2009 - Aug 21 Toronto, Aug 23/24 Chicago, Sept 21/22 Seattle, Oct 27/28/30/31 Philadelphia
    2010 - May 15 Hartford, May 17 Boston, Oct 23/24 Mountain View
    2011 - Sept 3/4 Alpine Valley, Sept 11/12 Toronto, Sept 17 Winnipeg, Sept 19 Saskatoon
    2012 - Sept 30 Missoula
    2013 - July 16 London, July 19 Chicago, Oct 12 Buffalo, Dec 2 Calgary, Dec 4 Vancouver, Dec 6 Seattle
    2014 - Oct 16 Detroit, Oct 19 St. Paul, Oct 20 Milwaukee
    2015 - Sept 23 (Colbert)/Sept 26, New York
    2016 - Apr 28/29 Philadelphia, May 10/12 Toronto, Aug 20/22 Chicago
  • SHZASHZA St. Louis, MO USA Posts: 3,075
    edited January 2023
    Still waiting for payment for 9 tickets, $1400 CAD, over $1k USD. I didn't get the check request confirmations until mid-December so it might be waiting a while. Also the emails said the checks will be in Canadian funds 
    Post edited by SHZA on
  • GlowGirlGlowGirl New York, NY Posts: 9,701
    SHZA said:
    Still waiting for payment for 9 tickets, $1400 CAD, over $1k USD. I didn't get the check request confirmations until mid-December so it might be waiting a while. Also the emails said the checks will be in Canadian funds 
    Good luck. For some reason they sent me a check for only two of the tickets I sold. They owe me for three more. I have gone back and forth with TM numerous times and they have assured me that the rest of the money is coming - for whatever their word is worth. My bank took out $80 dollars from the first check because of the exchange rate. Really annoying. This whole thing is an ordeal. 
  • demetriosdemetrios Canada Posts: 87,335
    SHZA said:
    Still waiting for payment for 9 tickets, $1400 CAD, over $1k USD. I didn't get the check request confirmations until mid-December so it might be waiting a while. Also the emails said the checks will be in Canadian funds 
    Wow!! Good luck and hope you receive those funds soon. 
  • RMALECRMALEC Posts: 5
    All the same problems as everyone listed above. Today I sent emails threatening Class Action Lawsuits for negligence if there is no immediate resolution. I can update to let you know what they say. I am serious about the lawsuit. Happy to do the legwork in finding a law firm.

    Also, "mnormandie" comment above has the link to an email address that I had not been able to find until now. Maybe if we all send an email to that, it would get some wheels turning. Here is the link:

    https://ticketmaster-us.zendesk.com/hc/en-us/requests/new?ticket_form_id=5957004019217

    Thanks mnormandie!
  • RMALECRMALEC Posts: 5
    Hey!!!! I got a response! Not the one I wanted, but this has been more than I've been able to get! I looked up the executives for TM North America and figured out their email addresses through process of elimination. The EVP of Business and Commercial Operations in North America is Trevor Allin. His email is trevor.allin@ticketmaster.com. I emailed him at 1:55pm today and got a response from a social media specialist, Ian Putnam, at 2:39pm. Guess what Ian's email is! He said they would be escalating and I should receive payment in 8-12 weeks. I told him 5-7 business days is better. We'll see where it goes from there.
  • demetriosdemetrios Canada Posts: 87,335
    RMALEC said:
    Hey!!!! I got a response! Not the one I wanted, but this has been more than I've been able to get! I looked up the executives for TM North America and figured out their email addresses through process of elimination. The EVP of Business and Commercial Operations in North America is Trevor Allin. His email is trevor.allin@ticketmaster.com. I emailed him at 1:55pm today and got a response from a social media specialist, Ian Putnam, at 2:39pm. Guess what Ian's email is! He said they would be escalating and I should receive payment in 8-12 weeks. I told him 5-7 business days is better. We'll see where it goes from there.

    Wow, so you have been waiting 4 something months for your refund and now they want you to wait another 2 to 4 months? That's not right at all. 
  • demetrios said:
    RMALEC said:
    Hey!!!! I got a response! Not the one I wanted, but this has been more than I've been able to get! I looked up the executives for TM North America and figured out their email addresses through process of elimination. The EVP of Business and Commercial Operations in North America is Trevor Allin. His email is trevor.allin@ticketmaster.com. I emailed him at 1:55pm today and got a response from a social media specialist, Ian Putnam, at 2:39pm. Guess what Ian's email is! He said they would be escalating and I should receive payment in 8-12 weeks. I told him 5-7 business days is better. We'll see where it goes from there.

    Wow, so you have been waiting 4 something months for your refund and now they want you to wait another 2 to 4 months? That's not right at all. 
    Yup! But, Ian emailed me yesterday (Monday) verifying that "account payable" has approved a check and he will let me know when it's mailed out. We'll see.
  • Weston1283Weston1283 Fredericksburg, VA Posts: 4,618



    FINALLY received a check in the mail yesterday for around $1,100 CAD - total for 5 sales

    7 weeks from the date I received the above email.  FYI - I received 5 of the same email above, one for each separate “listing”
    2010: Cleveland
    2012: Atlanta
    2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
    2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
    2015: New York City
    2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
    2017: Ohana Fest (EV)
    2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
    2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
    2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
    2023: St. Paul II
  • JOEJOEJOEJOEJOEJOE Posts: 10,408
    I had a problem getting paid by TM because I switched banks between the day I sold tickets and the day they supposedly transferred me the funds for said tickets.  My old bank insisted that they would not accept a payment to a closed account, but TM insisted that the payment went through.

    To my surprise, I got a $900 check from my old bank last week.

    I reckon we just have to be patient.
  • I sold tickets in April of 2022. Filled out the check request form a few months back at this point...still nothing. At this point, I'm wondering if I'll be paid before it hits the 1 year mark from the date of the sale...
  • MayDay10MayDay10 Posts: 11,604
    I got paid today.  $307 for the Ottawa show.
  • SHZASHZA St. Louis, MO USA Posts: 3,075



    FINALLY received a check in the mail yesterday for around $1,100 CAD - total for 5 sales

    7 weeks from the date I received the above email.  FYI - I received 5 of the same email above, one for each separate “listing”
    Finally got mine as well a few days ago for all my Hamilton and Toronto sales. Somewhat amazed that they actually sent it. Bank took about 3% to convert to USD but at least it's done now 
  • Still waiting on my refund that was requested in October. In the mean time ticketmaster has permanently banned my account for no particular reason. These guys suck.
  • RMALEC said:
    Hey!!!! I got a response! Not the one I wanted, but this has been more than I've been able to get! I looked up the executives for TM North America and figured out their email addresses through process of elimination. The EVP of Business and Commercial Operations in North America is Trevor Allin. His email is trevor.allin@ticketmaster.com. I emailed him at 1:55pm today and got a response from a social media specialist, Ian Putnam, at 2:39pm. Guess what Ian's email is! He said they would be escalating and I should receive payment in 8-12 weeks. I told him 5-7 business days is better. We'll see where it goes from there.
    Update: I received the check! Finally! It arrived about 10 days after I got ahold of the Executives. If you haven't gotten yours yet, it probably wouldn't hurt to email the guys I listed above. Good Luck!
  • Father HubbardFather Hubbard Chicago Posts: 1,541
    Check received today.  Ticketmaster Canada has a Houston address.  Based on the check stub, the "invoice" for my payment was dated 12/15/22, but the check is dated and postmarked 2/24/23.  Their responses over the months definitely stated different time frames, but glad to finally be done with this.  Cant wait to see how much Chase charges to deposit this thing.
  • redsox04redsox04 Posts: 66
    Check received today.  Ticketmaster Canada has a Houston address.  Based on the check stub, the "invoice" for my payment was dated 12/15/22, but the check is dated and postmarked 2/24/23.  Their responses over the months definitely stated different time frames, but glad to finally be done with this.  Cant wait to see how much Chase charges to deposit this thing.
    Same!!  I couldn't believe it when I opened my mailbox.  Never thought I would see it!!
  • GlowGirlGlowGirl New York, NY Posts: 9,701
    redsox04 said:
    Check received today.  Ticketmaster Canada has a Houston address.  Based on the check stub, the "invoice" for my payment was dated 12/15/22, but the check is dated and postmarked 2/24/23.  Their responses over the months definitely stated different time frames, but glad to finally be done with this.  Cant wait to see how much Chase charges to deposit this thing.
    Same!!  I couldn't believe it when I opened my mailbox.  Never thought I would see it!!
    I'm jealous. Still waiting for mine after months of back and forth emails with TM. Maybe mine is on the way as well.

  • GlowGirlGlowGirl New York, NY Posts: 9,701
    RMALEC said:
    Hey!!!! I got a response! Not the one I wanted, but this has been more than I've been able to get! I looked up the executives for TM North America and figured out their email addresses through process of elimination. The EVP of Business and Commercial Operations in North America is Trevor Allin. His email is trevor.allin@ticketmaster.com. I emailed him at 1:55pm today and got a response from a social media specialist, Ian Putnam, at 2:39pm. Guess what Ian's email is! He said they would be escalating and I should receive payment in 8-12 weeks. I told him 5-7 business days is better. We'll see where it goes from there.
    Thanks for the advice. I emailed Trevor Allin today and he emailed me back within a few hours. He seemed nice. He said that Pearl Jam is amazing and he hoped I enjoyed the shows. He asked for my phone number so that someone could reach out to me via phone. I hope this works. Thanks again for letting me know about this. Now, I just have to wait for my phone call.

  • BB162610BB162610 Upstate NY Posts: 541
    Finally got my check yesterday 
  • RMALECRMALEC Posts: 5
    GlowGirl said:
    RMALEC said:
    Hey!!!! I got a response! Not the one I wanted, but this has been more than I've been able to get! I looked up the executives for TM North America and figured out their email addresses through process of elimination. The EVP of Business and Commercial Operations in North America is Trevor Allin. His email is trevor.allin@ticketmaster.com. I emailed him at 1:55pm today and got a response from a social media specialist, Ian Putnam, at 2:39pm. Guess what Ian's email is! He said they would be escalating and I should receive payment in 8-12 weeks. I told him 5-7 business days is better. We'll see where it goes from there.
    Thanks for the advice. I emailed Trevor Allin today and he emailed me back within a few hours. He seemed nice. He said that Pearl Jam is amazing and he hoped I enjoyed the shows. He asked for my phone number so that someone could reach out to me via phone. I hope this works. Thanks again for letting me know about this. Now, I just have to wait for my phone call.

    Woo Hoo!!
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