Hey how about those 2 missing Ten Club singles!

FR181798

So no mention in this months newsletter. 🤣

JB16057

FR181798 said:

So no mention in this months newsletter. 🤣

Nope.... They'd rather start a whole new marketing campaign instead of making things right first. If you look hard enough at the waterfalls, it isn't actually water. It's our annual singles falling into the sea of "no one cares". They aren't sorry about any of this. I would love for them to correct me but instead they want us to go on a scavenger hunt.

I think it's bizarre that no one has ever apologized for this happening. I would hope that the band isn't so disconnected from the fans that they just don't care about this situation. I don't believe they do.

on2legs

JB16057 said:

FR181798 said:

So no mention in this months newsletter. 🤣

Nope.... They'd rather start a whole new marketing campaign instead of making things right first. If you look hard enough at the waterfalls, it isn't actually water. It's our annual singles falling into the sea of "no one cares". They aren't sorry about any of this. I would love for them to correct me but instead they want us to go on a scavenger hunt.

I think it's bizarre that no one has ever apologized for this happening. I would hope that the band isn't so disconnected from the fans that they just don't care about this situation. I don't believe they do.

I'm sorry.

THEBIBLEISTEN

the the guy has a legit argument. I’m excited about the new record but they need to fulfill their obligations. It’s sad.

deadendp

THEBIBLEISTEN said:

the the guy has a legit argument. I’m excited about the new record but they need to fulfill their obligations. It’s sad.

+1

FR181798

Ive recently had a really good customer service experience with 10c. Judging by how quickly they responded to me it seems like their hands are tied and not allowed to say anything specific about the missing singles and 3 copies of Deep.

deadendp

FR181798 said:

Ive recently had a really good customer service experience with 10c. Judging by how quickly they responded to me it seems like their hands are tied and not allowed to say anything specific about the missing singles and 3 copies of Deep.

I have had nothing but absolutely excellent service from 10c. 

JB16057

Don't get me wrong, I am excited for the new album too. I think the marketing billboards are a really cool idea. I just don't understand why years have gone by and this hasn't been addressed in any kind of apologetic manner.  The only explanation I can come up with is that the band just does not care.

THEBIBLEISTEN

who who the hell is talking about the customer service from 10c? We are talking about missing items that we paid for years ago and never received. 

Tim Simmons

Because people say that 10c doesn't care about its customers. Customer Service is an extension of that.

JB16057

10c is just as much to blame as the band members. They've both let this get out of control. We've never received an apology from either entity. When someone emails to ask about the singles and DEEP, the 10c does reply and they say they are sorry. That is only an employee saying sorry under obligation so I don't accept that as being genuine.

By this point, I would accept a genuine apology from any 1 member of Pearl Jam. I would hope it would explain what the issue has been. I don't care about the small details but there has to be some reason that this has been dropped and ignored for 3 years. If the apology seemed genuine, I would accept it even without an explanation. The 10c sends a monthly email newsletter. How hard would it be to have any member of Pearl Jam write something up and apologize to their biggest fans? 

I've had a cover band for the last 15 years. We play classic rock and live in a smallish community and are extremely popular. I can't imagine treating my fans with disrespect like this. The fans are what made us and continue to drive us. Pearl Jam need to own up for doing their fans wrong. I love Pearl Jam but I'm very disappointed at this happening in the first place but it's just disgraceful how they still let this continue. I will still support the band and the 10c but I hope this gets resolved in a timely and justifiable manner.

THEBIBLEISTEN

+1

PB11041

on2legs said:

JB16057 said:

FR181798 said:

So no mention in this months newsletter. 🤣

Nope.... They'd rather start a whole new marketing campaign instead of making things right first. If you look hard enough at the waterfalls, it isn't actually water. It's our annual singles falling into the sea of "no one cares". They aren't sorry about any of this. I would love for them to correct me but instead they want us to go on a scavenger hunt.

I think it's bizarre that no one has ever apologized for this happening. I would hope that the band isn't so disconnected from the fans that they just don't care about this situation. I don't believe they do.

I'm sorry.

PB11041

JB16057 said:

10c is just as much to blame as the band members. They've both let this get out of control. We've never received an apology from either entity. When someone emails to ask about the singles and DEEP, the 10c does reply and they say they are sorry. That is only an employee saying sorry under obligation so I don't accept that as being genuine.

By this point, I would accept a genuine apology from any 1 member of Pearl Jam. I would hope it would explain what the issue has been. I don't care about the small details but there has to be some reason that this has been dropped and ignored for 3 years. If the apology seemed genuine, I would accept it even without an explanation. The 10c sends a monthly email newsletter. How hard would it be to have any member of Pearl Jam write something up and apologize to their biggest fans? 

I've had a cover band for the last 15 years. We play classic rock and live in a smallish community and are extremely popular. I can't imagine treating my fans with disrespect like this. The fans are what made us and continue to drive us. Pearl Jam need to own up for doing their fans wrong. I love Pearl Jam but I'm very disappointed at this happening in the first place but it's just disgraceful how they still let this continue. I will still support the band and the 10c but I hope this gets resolved in a timely and justifiable manner.

Spiritual_Chaos

JB16057 said:

 I hope this gets resolved in a timely and justifiable manner.

I'm sorry dude, but the expiration date for that has already passed. 

FR181798

I just find it unusual that 10c can provide great customer service on some things and then barely any mention of the singles. Does seem like their hands are tied over the issue for some reason. Why they cant communicate whats going on is odd. I always think communication from 10c could be better. Id prefer emails to forum messages just because it saves me having to look for the information but I seem to be in the minority on that one.

JimmyV

Some of what we are hearing about the new album indicates they have a new batch of unused songs. Maybe a couplafew of them will surface as the missing singles.

vogonpoetbythelake

Maybe there is some type of litigation going on and they cant say...

Tim Simmons

The more the 10c comment on it with no update ("sorry for the wait, no new news since August!"), it becomes a passive aggressive call out of the band. Who are their employers and they probably like working for the band, so they don't do that. So thats part of the reason they don't address it.

The onus is on the band. Though I'm sure something will crop up sooner than later because they had been in the stdio and they are about to put out some tunes.

HughFreakingDillon

the club has zero to do with this. they take direction from the band. case closed.