Hey how about those 2 missing Ten Club singles!

PB11041

pjl44

Live look at JB on his renewal date

on2legs

HughFreakingDillon

JB16057 said:

I doubt the singles or DEEP are going to be ready any time soon. The Ten Club is going to have to be very careful how they approach this because they have opened themselves up for lawsuits whether you agree with that or not. Good luck to them trying to sort out what needs to be sent and to whom.

They will have to give everyone a heads up well ahead of time to make sure their shipping information is correct. Then they'll have to go back and sort out what years of what need to be sent out. Some people have dropped their memberships or have changed from Analog to Digital. This could easily become a bigger mess than it currently is. The Ten Club have enough shipment and fulfillment issues without all of these factors.

Once again, communication would fix 99% of all this. They have until early next week to reply back to the Attorney General's office regarding the second complaint because in their words, " the promised adjustment has not been made." In addition, the Attorney General's office says, "If we do not receive a response from the business we will contact you again with possible alternatives that may be available to you."

If the Attorney General's office believed that this kind of behavior was acceptable, they would've told me to scram. Instead they are trying to sort this out through the "informal complaint resolution process." In addition they've also said, "Your detailed consumer complaint may assist us in identifying possible unfair and deceptive business practices that may warrant further attention by our office."

I wouldn't be surprised if they just sent the physical single to all members of the club from those years, regardless of analog or digital. I believe that's what they did in 95 when the 94 single was skipped. They just sent everyone in 95 the double, regardless if they were a member in 94 or not. 

JB16057

You can mock me all you want. I'm in the right here.

Spiritual_Chaos

JB16057 said:

You can mock me all you want. I'm in the right here.

JB16057

If you don't agree, only time will tell. Nice quote at the bottom of your posts,

"Mostly I think that people react sensitively because they know you’ve got a point"

BF25394

JB is absolutely in the right.

I'll say it again: There may be an excuse for the Ten Club's failure to perform its end of the contract it made with us, but there's no excuse for the way it has been handled.  It makes you wonder if the band even has any idea what's going on.  Can you imagine how much of this aggravation could have been eased if, say, Mike had posted a statement or a video saying, "Hey guys. Things have been crazy for us these past few years.  We're all in different places, and some things have happened that definitely knocked us for a loop.  But we hear you and we're committed to get you what we promised you, but we don't want it to be just a formality.  We want it to be worth the far-too-long wait.  Bear with us and we promise we'll get you what you're owed and you'll dig it.  We appreciate your support and we value your commitment to our band."?

PB11041

disilluzion

JB is most definitely in the right. Having said that, I don't think it's worth my 10c number to formally fight it. Gotta pick your battles and all that, and I'd rather have good concert seats.

Spiritual_Chaos

Why would his tenclub number be at risk?

disilluzion

You don't think that complaining to the AG, FTC, BBB, etc. and threatening a class action lawsuit won't get you kicked out of the fan club? If one of my customers (that's what we are to the 10c) did that to me, I would make things right and then tell them I don't want their business anymore.

JB16057

I could not imagine the Ten Club kicking me out because I'm asking legitimate questions. I could understand if what I was saying was frivolous or completely made up but I'm not the only one expressing concerns over this. They've had opportunities to make this right and they've chosen to not do so. I've been a member since 1996 so my number is low. If they want to kick me out then so be it. We have rights as consumers whether the Ten Club likes it or not.

disilluzion

Hopefully they don't kick you out, but it's more than asking questions by getting the AG involved. I'm just saying that this is a real possibility here, and not worth it to me. I speak louder by not buying anything from their store. We do have rights, yes, but we also are simply numbers to them; they don't need us at this point in their careers.

FR181798

Doesnt apply to everyone but a lot of us can appreciate that whilst frustrating we will eventually get them but there must be some who just signed up for 2017 and 2018 and paid $100 (international) and come away with 2 crap t shirts and 2 bootleg codes. This definitely needs addressing. Due to location my number and the ticket lottery means nothing to me. Even the Vault is not exclusive anymore.

Dont get me wrong we should continue to keep talking about it and question 10c on these but lawsuits is not the way to go in my opinion. These kind of things often just mean we might not get nice things again although Im sure they will be happy to sell us stuff.

Abe Froman

The Attorney Generals office???  Over a couple of 7" records.  Jesus.  Im out.  

on2legs

Abe Froman said:

The Attorney Generals office???  Over a couple of 7" records.  Jesus.  Im out.  

I’m only here for the condiments discussion. 

Spiritual_Chaos

Abe Froman said:

The Attorney Generals office???  Over a couple of 7" records.  Jesus.  Im out.  

Several years??? Not being able to deliver a couple of 7'' records? Jesus.

pjl44

JB16057 said:

I could not imagine the Ten Club kicking me out because I'm asking legitimate questions. I could understand if what I was saying was frivolous or completely made up but I'm not the only one expressing concerns over this. They've had opportunities to make this right and they've chosen to not do so. I've been a member since 1996 so my number is low. If they want to kick me out then so be it. We have rights as consumers whether the Ten Club likes it or not.

The seats you've had with a 1996 number and you're going to go nuclear over 2 7"s that we all know will show up eventually? Hall of Fame level cutting off your nose to spite your face.

Spiritual_Chaos

If an AG (Whatever that is, like the swedish konsumentverket I guess) comes to the conclusion this aint lawfully okey - then that is on tenclub. Not the member. 

Would be petty remove someone because of it. They should take a hint and strive to be lawful instead.

It's not like the Guns N Roses case where the fan leaked a bunch of songs and got banned from their concerts. 

But I also get the pettyness.