So it's 10c to blame for all the fuss really. Thanks, Damien. Can you post this to Euro Tour groups on fb, or shall I?
Go for it, Sid
93: Slane
96: Cork, Dublin
00: Dublin
06: London, Dublin
07: London, Copenhagen, Nijmegen
09: Manchester, London
10: Dublin, Belfast, London & Berlin
11: San José
12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
What you say, what you say when you’ve had enough of knuckleheads
What you gonna say? Olé!
they ain't got words for what goes on...
93: Slane
96: Cork, Dublin
00: Dublin
06: London, Dublin
07: London, Copenhagen, Nijmegen
09: Manchester, London
10: Dublin, Belfast, London & Berlin
11: San José
12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
I managed to get 2 decent seating tickets on the O2 pre sale, still gonna buy 10c tix should they ever fix the problem.
SECC - Jun 03, 2000
Leeds Festival - Aug 25, 2006
Reading Festival - Aug 27, 2006
Wembley Arena - Jun 18, 2007
ISS Dome - Jun 21, 2007
MEN - Aug 17, 2009
Odyssey - Jun 23, 2010
Wuhlheide - Jun 30, 2010
MEN - Jun 20, 2012
MEN - Jun 21, 2012
Leeds - Jul 8, 2014
Late afternoon GMT because everyone at 10C is asleep. I'm glad these clowns don't have an important job or anything. Imagine if these guys were in charge of anything more important than a rock band. Talk about scary!
They can't cope with selling tickets for a 6 date European tour. Imagine if this had been the pre-sale for an East Coast USA tour. I can guarentee they wouldn't be waiting 15/16 hours for an update.
you bet they wouldn't treat US fans that way!
to me that's the biggest failure: not the presale crash (we're used to that :roll: ) but the utter contempt that this complete lack of communication displays!
All info I got (the very little there was), I got from calling crowdsurge.
And although the initial problem was their end, the current delay and lack of resolution and communication is 10c's end as crowdsurge is waiting on them for instructions. Any email to fan club members has to be agreed with 10c, and crowdsurge told me twice (8.30pm, just before it was shut down, and 1am, UK time) that an email was being drafted and soon to go out.
At 1am, they were expecting things to be sorted this morning, but obviously 10c didn't want to inconvenience the US fans by having the sale late at night their end (I helped a US friend get tickets last night so I have no problem with you guys coming). Nevermind it's a European tour and we stayed up late at night ourselves waiting for info!
And before someone from 10c says 'you got yours so shut up': the fact I got lucky and managed to get my own tickets before the thing collapsed doesn't matter because almost all my friends (and if it wasn't for my PJ friends I wouldn't do any touring) are still waiting (and as I'm trying to help some that can't be on the computer all day, I've been waiting too). I've just had to purchase tickets for Manchester through the o2 presale, for my friend that has a low 5 digit 10c number! that's the only show she's doing, and she doesn't want to miss out.. she's been paying 10c fees for 19-odd years, but she's considering letting it lapse since there's seem to be no point.
I agree with you, Sandra. This is bullshit. I got NONE. And Lori said shes give me her spares. I still wanna try for Berlin AND Copenhagen, which she won't go. So we need more tix for friends too.
I got a reply from Crowdsurge, they stated there will be an update on the website and via email by "late afternoon GMT"
I responded to this email by saying it was not sufficient or adequate to respond to a specific query or complaint with a cut-and-paste answer that effectively told us nothing new. I asked them again if they were going to allow those who had tickets in their baskets to complete their transactions.
I got this back:
Hello Damien,
Our communication with you is being controlled by the fan club so apologies that we didn't come back sooner, we understand it is frustrating and of course it is also frustrating for us.
The solution that we hope to be able to communicate later will explain how we are not just going to go on with another presale. We cannot guarantee tickets for you however the fan Club have told us the size of allocation we have is large enough that they are comfortable it will service the fan club members.
We are sorry this is still vague and doesn't answer all your questions but please be patient and await the info from the Ten Club later this afternoon.
...
Kind regards,
This is not right.
Things Ten Club could do for damage control (all easily done via mass email):
-Apologize to fans for poor sale
-Consult with Ticketmaster/LiveNation/O2 and delay public on-sales so fans can try via 10C first still
-Reveal new 10C pre-sale info, including date and time of on-sale. Maybe ticket sale staggering could be a solution as well
It's a shame, because as far as I'm concerned, hooking up with CrowdSurge was a progressive business decision with real promise, showing a concern for the customers that Ten Club rarely provides. Any good that came of that decision, however, has been undone by the Ten Club's typical Achilles' heel, poor communication.
'05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
I got a reply from Crowdsurge, they stated there will be an update on the website and via email by "late afternoon GMT"
I responded to this email by saying it was not sufficient or adequate to respond to a specific query or complaint with a cut-and-paste answer that effectively told us nothing new. I asked them again if they were going to allow those who had tickets in their baskets to complete their transactions.
I got this back:
Hello Damien,
Our communication with you is being controlled by the fan club so apologies that we didn't come back sooner, we understand it is frustrating and of course it is also frustrating for us.
The solution that we hope to be able to communicate later will explain how we are not just going to go on with another presale. We cannot guarantee tickets for you however the fan Club have told us the size of allocation we have is large enough that they are comfortable it will service the fan club members.
We are sorry this is still vague and doesn't answer all your questions but please be patient and await the info from the Ten Club later this afternoon.
...
Kind regards,
This is not right.
Things Ten Club could do for damage control (all easily done via mass email):
-Apologize to fans for poor sale
-Consult with Ticketmaster/LiveNation/O2 and delay public on-sales so fans can try via 10C first still
-Reveal new 10C pre-sale info, including date and time of on-sale. Maybe ticket sale staggering could be a solution as well
It's a shame, because as far as I'm concerned, hooking up with CrowdSurge was a progressive business decision with real promise, showing a concern for the customers that Ten Club rarely provides. Any good that came of that decision, however, has been undone by the Ten Club's typical Achilles' heel, poor communication.
Well this pretty much confirms what I've been thinking about 10C today. Is anyone reads this and thinks 10C has the best interests for its fans is incredibly naive.
2000: Manchester
2006: Dublin; Leeds; Arnhem
2007: London
2009: Manchester
2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
2013: Brad Manchester : Soundgarden Manchester
2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes 2018: Berlin; London II; Boston II
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
93: Slane
96: Cork, Dublin
00: Dublin
06: London, Dublin
07: London, Copenhagen, Nijmegen
09: Manchester, London
10: Dublin, Belfast, London & Berlin
11: San José
12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
exactly
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
Exactemundo.
And I, for one, do not have the money to buy tickets left, right and center just in case.
Like a cloud dropping rain
I'm discarding all thought
I'll dry up, leaving puddles on the ground
I'm like an opening band for the sun
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
I'm just stunned that sales have happened today. The o2 pre-sale for Manchester and the ones for Oslo & Stockholm should have been postponed. Didn't the general sales for Alpine and Canada get put back because of the 10C sale screwup? So why could that not happen for Europe?
2000: Manchester
2006: Dublin; Leeds; Arnhem
2007: London
2009: Manchester
2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
2013: Brad Manchester : Soundgarden Manchester
2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes 2018: Berlin; London II; Boston II
I don't know why everyone is worried about the pre-sale start time in relation to the public sale. The 10c still gets the same allotment of tickets so whether the 10c happens before or after the public sale, there will still be the same amount of tickets available.
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
I'm just stunned that sales have happened today. The o2 pre-sale for Manchester and the ones for Oslo & Stockholm should have been postponed. Didn't the general sales for Alpine and Canada get put back because of the 10C sale screwup? So why could that not happen for Europe?
same opinion here,post it already..isnt fair..always fans when they didnt score can go to public sales..now they are fucked if the dont score fan club tix..
and lets say..all can find the way to get in the venue..
really the problem is the taste stays..i score yesterday all 4 i want to go,so easy..but i cant enjoy it..so many friends sad and angry,,was the point to go on tour and your friends be unhappy..fuck that..
"...Dimitri...He talks to me...'.."The Ghost of Greece..".
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
I'm just stunned that sales have happened today. The o2 pre-sale for Manchester and the ones for Oslo & Stockholm should have been postponed. Didn't the general sales for Alpine and Canada get put back because of the 10C sale screwup? So why could that not happen for Europe?
same opinion here,post it already..isnt fair..always fans when they didnt score can go to public sales..now they are fucked if the dont score fan club tix..
and lets say..all can find the way to get in the venue..
really the problem is the taste stays..i score yesterday all 4 i want to go,so easy..but i cant enjoy it..so many friends sad and angry,,was the point to go on tour and your friends be unhappy..fuck that..
I totally get what everyone is saying counter to my point. And I also would agree if they didn't already say that there is more than enough for the fan club's demands. I'm sure what ever doesn't get sold by the club will be dropped back into the public pool.
Of course, what they've told us is not always accurate...or even truthful.
Also, I tried logging in on CrowdSurge and my "Email and/or Password are not correct"...did they reset the sale? my password I had yesterday is not working today. :?
This, 'I got tickets for 4 shows, but I'm sad', does not wash with me, stop clogging up the forum, its not supportive, you're sorted! I feel so angry, frustrated, let down and betrayed. Please atop selling tickets, people are putting them on eBay and its a real kicker, feel like I'm having my nose rubbed in it. COME ON 10C AND ALL INVOLVED YOU CAN PULL THIS OUT OF THE BAG, MAKE A NICE ANNOUNCEMENT THIS PM!.............p lease
Reading England 2006, Manchester England 2009, London England 2010, Manchester 1 2012, EV London 1 2012
funny thing is..thhe tickets will get out somehow and everyone will go back to loving the 10c
nobody here sticks to their guns
Indeed.
After missing out on being eligible to access the 10C pre-sale by a few hours, despite the fact I'd been trying to renew daily since the 19th November (but the system wouldn't let me) I felt a real pang of pain every time Pearl Jam popped up on my iPod (1 in every 6 songs). Now that I've got 2 standing tickets in the O2 pre-sale for Manchester, the pain has gone. I let 10C know my feelings after learning I may miss out, and again this lunchtime when I learned I wouldn't. The contents of each e-mail make me look bi-polar to say the least.
2000/05/29 Wembley Arena, London, UK 2006/04/20 The Astoria, London, UK 2006/08/29 Gelredome, Arnhem, Netherlands 2007/06/18 Wembley Arena, London, UK 2009/08/18 O2 Arena, London, UK 2010/06/25 Hyde Park, London, UK 2012/06/20 MEN Arena, Manchester, UK 2012/07/30 Hammersmith Odeon, UK (Eddie Vedder solo show) 2013/02/10 O2 Academy Islington, UK (Brad) 2013/09/19 O2 Academy Brixton, UK (Soundgarden) 2014/07/08 first direct Arena, Leeds, UK 2014/07/11 MK Bowl, Milton Keynes, UK 2017/06/06 Hammersmith Odeon, UK (Eddie Vedder solo show) 2018/07/17 O2 Arena, London, UK 2022/07/08 Hyde Park, London, UK 2022/07/09 Hyde Park, London, UK
funny thing is..thhe tickets will get out somehow and everyone will go back to loving the 10c
nobody here sticks to their guns
I hear you. And you're right. I'm totally annoyed with all this but my membership isn't up til June. By that time all this will be forgotten. And that's the problem. 10C can easily brush the problems away because we don't do anything about it.
Of course I'll be happy when I get tickets but I might not forgive 10C for a while.
2000: Manchester
2006: Dublin; Leeds; Arnhem
2007: London
2009: Manchester
2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
2013: Brad Manchester : Soundgarden Manchester
2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes 2018: Berlin; London II; Boston II
Comments
96: Cork, Dublin
00: Dublin
06: London, Dublin
07: London, Copenhagen, Nijmegen
09: Manchester, London
10: Dublin, Belfast, London & Berlin
11: San José
12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
This only proves that it IS 10c's fault and they need to make rearrangements in their business.
96: Cork, Dublin
00: Dublin
06: London, Dublin
07: London, Copenhagen, Nijmegen
09: Manchester, London
10: Dublin, Belfast, London & Berlin
11: San José
12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
What. A. Shock.
:roll:
<a href="http://www.flickr.com/photos/jmgphotos/4731512142/" title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg" width="630" height="112" alt="PJ Banner2" /></a>
I only stated this cause there are STILL some ppl out here who defend 10c. :roll:
Leeds Festival - Aug 25, 2006
Reading Festival - Aug 27, 2006
Wembley Arena - Jun 18, 2007
ISS Dome - Jun 21, 2007
MEN - Aug 17, 2009
Odyssey - Jun 23, 2010
Wuhlheide - Jun 30, 2010
MEN - Jun 20, 2012
MEN - Jun 21, 2012
Leeds - Jul 8, 2014
to me that's the biggest failure: not the presale crash (we're used to that :roll: ) but the utter contempt that this complete lack of communication displays!
All info I got (the very little there was), I got from calling crowdsurge.
And although the initial problem was their end, the current delay and lack of resolution and communication is 10c's end as crowdsurge is waiting on them for instructions. Any email to fan club members has to be agreed with 10c, and crowdsurge told me twice (8.30pm, just before it was shut down, and 1am, UK time) that an email was being drafted and soon to go out.
At 1am, they were expecting things to be sorted this morning, but obviously 10c didn't want to inconvenience the US fans by having the sale late at night their end (I helped a US friend get tickets last night so I have no problem with you guys coming). Nevermind it's a European tour and we stayed up late at night ourselves waiting for info!
And before someone from 10c says 'you got yours so shut up': the fact I got lucky and managed to get my own tickets before the thing collapsed doesn't matter because almost all my friends (and if it wasn't for my PJ friends I wouldn't do any touring) are still waiting (and as I'm trying to help some that can't be on the computer all day, I've been waiting too). I've just had to purchase tickets for Manchester through the o2 presale, for my friend that has a low 5 digit 10c number! that's the only show she's doing, and she doesn't want to miss out.. she's been paying 10c fees for 19-odd years, but she's considering letting it lapse since there's seem to be no point.
Well, some people don't mind getting dicked over. There will always be doormats, though.
<a href="http://www.flickr.com/photos/jmgphotos/4731512142/" title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg" width="630" height="112" alt="PJ Banner2" /></a>
Things Ten Club could do for damage control (all easily done via mass email):
-Apologize to fans for poor sale
-Consult with Ticketmaster/LiveNation/O2 and delay public on-sales so fans can try via 10C first still
-Reveal new 10C pre-sale info, including date and time of on-sale. Maybe ticket sale staggering could be a solution as well
It's a shame, because as far as I'm concerned, hooking up with CrowdSurge was a progressive business decision with real promise, showing a concern for the customers that Ten Club rarely provides. Any good that came of that decision, however, has been undone by the Ten Club's typical Achilles' heel, poor communication.
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
Than meets the eye.
but not everyone has the testicular fortitude
Don't get me wrong, this all really sucks, I'm just saying that if the public sale happens, there's no worry about the fan club tickets.
Well this pretty much confirms what I've been thinking about 10C today. Is anyone reads this and thinks 10C has the best interests for its fans is incredibly naive.
2006: Dublin; Leeds; Arnhem
2007: London
2009: Manchester
2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
2013: Brad Manchester : Soundgarden Manchester
2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
2018: Berlin; London II; Boston II
Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
Because usually if you don't get 10C tickets, you've got the public sale to fall back on. But if the public sale has already taken place before the 10C sale, you're screwed.
96: Cork, Dublin
00: Dublin
06: London, Dublin
07: London, Copenhagen, Nijmegen
09: Manchester, London
10: Dublin, Belfast, London & Berlin
11: San José
12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
Exactemundo.
And I, for one, do not have the money to buy tickets left, right and center just in case.
I'm discarding all thought
I'll dry up, leaving puddles on the ground
I'm like an opening band for the sun
I'm just stunned that sales have happened today. The o2 pre-sale for Manchester and the ones for Oslo & Stockholm should have been postponed. Didn't the general sales for Alpine and Canada get put back because of the 10C sale screwup? So why could that not happen for Europe?
2006: Dublin; Leeds; Arnhem
2007: London
2009: Manchester
2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
2013: Brad Manchester : Soundgarden Manchester
2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
2018: Berlin; London II; Boston II
Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
Tickets for Manchester are now on ebay. £300 a pair.
If I manage to get tickets for Manchester, the show wants to be a fucking blinder!
40 songs min.
17/08/2009
22/06/2010
23/06/2010
20/06/2012
21/06/2012
08/07/2014
and lets say..all can find the way to get in the venue..
really the problem is the taste stays..i score yesterday all 4 i want to go,so easy..but i cant enjoy it..so many friends sad and angry,,was the point to go on tour and your friends be unhappy..fuck that..
"..That's One Happy Fuckin Ghost.."
“..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
I totally get what everyone is saying counter to my point. And I also would agree if they didn't already say that there is more than enough for the fan club's demands. I'm sure what ever doesn't get sold by the club will be dropped back into the public pool.
Of course, what they've told us is not always accurate...or even truthful.
Also, I tried logging in on CrowdSurge and my "Email and/or Password are not correct"...did they reset the sale? my password I had yesterday is not working today. :?
nobody here sticks to their guns
Uploaded with ImageShack.us
After missing out on being eligible to access the 10C pre-sale by a few hours, despite the fact I'd been trying to renew daily since the 19th November (but the system wouldn't let me) I felt a real pang of pain every time Pearl Jam popped up on my iPod (1 in every 6 songs). Now that I've got 2 standing tickets in the O2 pre-sale for Manchester, the pain has gone. I let 10C know my feelings after learning I may miss out, and again this lunchtime when I learned I wouldn't. The contents of each e-mail make me look bi-polar to say the least.
2000/05/29 Wembley Arena, London, UK
2006/04/20 The Astoria, London, UK
2006/08/29 Gelredome, Arnhem, Netherlands
2007/06/18 Wembley Arena, London, UK
2009/08/18 O2 Arena, London, UK
2010/06/25 Hyde Park, London, UK
2012/06/20 MEN Arena, Manchester, UK
2012/07/30 Hammersmith Odeon, UK (Eddie Vedder solo show)
2013/02/10 O2 Academy Islington, UK (Brad)
2013/09/19 O2 Academy Brixton, UK (Soundgarden)
2014/07/08 first direct Arena, Leeds, UK
2014/07/11 MK Bowl, Milton Keynes, UK
2017/06/06 Hammersmith Odeon, UK (Eddie Vedder solo show)
2018/07/17 O2 Arena, London, UK
2022/07/08 Hyde Park, London, UK
2022/07/09 Hyde Park, London, UK
I hear you. And you're right. I'm totally annoyed with all this but my membership isn't up til June. By that time all this will be forgotten. And that's the problem. 10C can easily brush the problems away because we don't do anything about it.
Of course I'll be happy when I get tickets but I might not forgive 10C for a while.
2006: Dublin; Leeds; Arnhem
2007: London
2009: Manchester
2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
2013: Brad Manchester : Soundgarden Manchester
2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
2018: Berlin; London II; Boston II
Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
<a href="http://www.flickr.com/photos/jmgphotos/4731512142/" title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg" width="630" height="112" alt="PJ Banner2" /></a>