UPDATED: Message To PJ Fans From CrowdSurge

Bailey73

DV170178 wrote:

Try to search "Pearl Jam" of crowdsurge.com..... no bands... no venues...
And the clients list? Pearl Jam not present...

Pearl Jam were not listed as clients when I looked yesterday morning.. I don't think there was any change there.

Stereotype

They will get to us I quote "shortly". It's been 24 hours.
I am most disappointed about the lack of communication. The message now is what isn't being said. When all other means of communication fail, try words..try words!

I'm off to bed. Hopefully they don't do anything while there is night-time in Europe. :?

southerngarden

why would Pearl Jam, with their specific history, EVER hire a company named CROWDSURGE for anything?

Pearl Jam HATES crowd surges...since that awful day the band has done everything in their power to AVOID crowd surges...and now they are working with a company name CROWDSURGE...jesus, really?

iviART

KM155315 wrote:

.......
Sod it, I'm off to bed. Setting the alarm at regular intervals......just in case.

good idea !

ssisboy

I share the pain - had tickets in my cart 5 times in the space of 3 hours before pre-sale was suspended.

But I have faith that everything will be cool.

This is the BIG year remember - PJ20. Most of us in Europe couldn't share the celebration in person this year - but I have faith that all of us 10C members will get to share the celebration in person of PJ21.

Yes, lack of communication from 10C is frustrating/aggravating/inexplicable.

Yes, the crowdsurge failure is <expletive deleted>.

But yes, I still have the faith that my faith in PJ will be rewarded.

I only hope that I'm not confusing faith with hope

AmyMoore

It's kind of misleading that the title of this thread is UPDATED, because it is not.

Maybe it should be changed to updated 12-13 1700 PST.

Vi-talogy

southerngarden wrote:

why would Pearl Jam, with their specific history, EVER hire a company named CROWDSURGE for anything?

Pearl Jam HATES crowd surges...since that awful day the band has done everything in their power to AVOID crowd surges...and now they are working with a company name CROWDSURGE...jesus, really?

you're talking about Pearl Jam, the group that creates "Animal".
The group that we are trying to see in 2012 creates .... "Olé".

hope this response to your question :(

Digital Twilight

Vi-talogy wrote:

southerngarden wrote:

why would Pearl Jam, with their specific history, EVER hire a company named CROWDSURGE for anything?

Pearl Jam HATES crowd surges...since that awful day the band has done everything in their power to AVOID crowd surges...and now they are working with a company name CROWDSURGE...jesus, really?

you're talking about Pearl Jam, the group that creates "Animal".
The group that we are trying to see in 2012 creates .... "Olé".

hope this response to your question :(

Fu Manchu

boyo79 wrote:

pjgatto wrote:

Hello everyone, I guess i didnt miss much.
But takea look a this, and tell me if you dont get PISSED OFF

So ive seen this tout selling tickets on ebay
http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ... TQ:GB:1123

and he is selling what i supose were the 10c tickets, so i asked, as folow

Dear XXXXXXXXX,

Hi,
I work in and have contacts in the live events industry which allows me access to tickets and is how I have these tickets.
Kind regards


- weymouth_tigger Click "respond" to reply through Messages, or go to your email to reply

---

From: xxxxxxxxx
To: weymouth_tigger
Subject: Details about the item: dido1975773 sent a message about 1,2 or 3 x PEARL JAM TICKETS MANCHESTER EVENING NEWS MEN ARENA 20/6/12 #260916625270
Sent Date: 14-Dec-11 21:55:51 GMT


Dear weymouth_tigger,

Arent this 10c club members tickets?


I am extremely pissed off, what do you guys reckon?

There was a presale via o2 priority tickets today for Manchester. Maybe he got them there? Won't be 10C tickets

Definately Fan Club tickets in that block, the auction seems to have been removed now.

Captain Futura

You are dreaming Yoda.

In the past day we have seen Ten Club and probably Pearl Jam too in their true colours.

They make a massive mistake and then hide. Rather than address the growing anger against them, they censor it, removing more than 400 negative - but genuine - comments from their customers.

They have been shutting down threads on here all day. In this one http://forums.pearljam.com/viewtopic.php?f=4&t=178731 they are asked if an announcement is due, only to get the closed thread treatment. This ticketing thread argument has been used to close down any negative discussion, including one pointing out where we can give feedback and another questioning the value of Ten Club membership.

You can still see some of the more interesting ones here before they get deleted: http://forums.pearljam.com/viewforum.php?f=4&start=90

I thought Pearl Jam was supposed to be about things like free speech and the little guy fighting off the big corporation. Clearly not when it comes close to home. The club is being run like an Iron Curtain dictatorship.

If you want to speak freely there is a Love Pearl Jam facebook group that I am not allowed to link to here.

I think today has opened many people's eyes to what is really going on at Ten Club/Pearl Jam. The two are so close that unless the band themselves come out and apologise and make it up to us, we will know for sure that they really do not care about anything but our money.

DV170178

From crowdsurge site... point 5 is... is... I can't find the word... help me please:

Promoters

Truly Integrated White Label Ticketing Solution (No External Hosting or Links - Integration into Website)
Retain Brand Equity (No Affiliates - Centralised Traffic)
Tailored Rebates (Extended Revenue Streams)
Ethical Pricing / Consumer Awareness / Transparency
Improved Purchasing Experience for Fans (Contained Purchase Flow)
100% Data Retention (Advanced Profiling)
Retain Comprehensive Data (Marketing Initiatives)
Increased Consumer Touch Points
Real Time Sales Reporting & Campaign Tracking
CrowdSurge.com (General Sale Outlet)
CrowdSurge.com E-Mail Database (Sent to recent Purchasers)
CrowdSurge.com Marketing/Advertising Initiatives (Extended Advertising and Marketing Tools)
Free Service To Set Up and Maintain

Ps: I'm sorry... but I really have to do something to stay awake

Carler

Fu*k this thing, I need my beauty sleep now :ugeek: , been up waiting for ages now.
Expect them to solve it the minute i fall asleep, just my luck.

Hope they take into consideration european time zone when putting them out.

Disapointment does not cover how I feel.

Staffan

DV170178 wrote:

From crowdsurge site... point 5 is... is... I can't find the word... help me please:

Promoters

Truly Integrated White Label Ticketing Solution (No External Hosting or Links - Integration into Website)
Retain Brand Equity (No Affiliates - Centralised Traffic)
Tailored Rebates (Extended Revenue Streams)
Ethical Pricing / Consumer Awareness / Transparency
Improved Purchasing Experience for Fans (Contained Purchase Flow)
100% Data Retention (Advanced Profiling)
Retain Comprehensive Data (Marketing Initiatives)
Increased Consumer Touch Points
Real Time Sales Reporting & Campaign Tracking
CrowdSurge.com (General Sale Outlet)
CrowdSurge.com E-Mail Database (Sent to recent Purchasers)
CrowdSurge.com Marketing/Advertising Initiatives (Extended Advertising and Marketing Tools)
Free Service To Set Up and Maintain

Ps: I'm sorry... but I really have to do something to stay awake

laugh or cry, that's the qeustion :(

Evil-Little-Goat

I can't for the life of me figure out why the 10C hasn't made any sort of follow up statement...
We were led to believe that the pre-sale would resume in some form and now with the general
public on-sale hours away there still hasn't been any communication at all.

As loyal fans, we have spent way too many hours over the past few years TRYING to give them our money and personally I am just growing real tired of the process.

Better Dan

Evil-Little-Goat wrote:

I can't for the life of me figure out why the 10C hasn't made any sort of follow up statement...
We were led to believe that the pre-sale would resume in some form and now with the general
public on-sale hours away there still hasn't been any communication at all.

As loyal fans, we have spent way too many hours over the past few years TRYING to give them our money and personally I am just growing real tired of the process.

I don't know..but they are there as threads are being locked and comments are being deleted. It's really disappointing to see this from 10C.

Sea

Please see updated info. Thank you.
viewtopic.php?f=4&t=178739