Hey how about those 2 missing Ten Club singles!

HughFreakingDillon · January 2020

BF25394 said:

I just want to echo a key point that others have made: if people do not keep this issue active, we will almost certainly never receive these singles. (We still might never see them even if we do keep talking about it.)

By way of comparison, I started another thread to ask if the Ten Club was planning to make any accommodations like they did last tour for people who do not have smartphones. Several people chimed in to say "quit your complaining" or "just get a smartphone"-- note that I didn't actually complain, just put the question out there at the same time that I emailed them about it since time was of the essence with a Wednesday-night deadline to request tickets. My inquiry was called "unreasonable" by more than one poster and "insane" by at least one other. (Several other people posted that they had the same issue-- 20 percent of Americans do not have smartphones-- or that they had smartphones but didn't want to see people without them get shut out for that reason.) In the end, the Ten Club responded to my email late Wednesday and basically said not to worry about it, that "we will get our members in one way or the other." This was after other people had received less encouraging email replies on Monday. I'm pretty sure that what happened is, as the three days (not much longer) passed, the Ten Club had enough members affected by this who inquired about it that they realized that it would be really bad customer service to exclude a small but real number of the band's most dedicated fans. To their credit, they adjusted to the reality on the ground-- that the policy excluded more people than they anticipated. I'm also pretty sure that, if no one had bothered to ask, no accommodations would have been made.

Some posters had said the transition to all ticketing being via smartphone is inevitable. I joked that nothing is inevitable except death and that we will never get the 2017 and 2018 fan-club singles... but one way to make sure that things are inevitable is not to ask for an alternative.

exact-a-mundo.

HesCalledDyer · January 2020

FR181798 said:

I have no idea what Horsey sauce is, am I missing out? I dont live under a rock btw just on a small island.

Arby's horseradish sauce. It's pretty darn good.

FR181798 · January 2020

I googled it, we have horseradish sauce here too. Too sophisticated for me. Im putting Nandos Medium Peri Peri on everything these days.

THEBIBLEISTEN · January 2020

Keep this thread going for as long until they fulfill their obligations.

PB11041 · January 2020

jeffbr said:

mace1229 said:

And I actually do think the possibility is pretty good that if threads like this didn't exist and no one said anything, that we'd never see the singles. At the very least let that last one count for 2017 and let 2016 just be a gap year.

Absolutely right. Threads like this have purpose and value. The reality is that the missing singles aren't a big deal in the grand scheme of things. The other reality is that this band has demonstrated an utter lack of care and concern when it comes to their fan base. They give no shits about their obligations to us. We're asking them to fulfill those obligations and give 2 shits in the form of the missing singles. That's it. Nobody needs to be suing anyone. And nobody needs to defend the indefensible. The "sycophants" are no better than the "complainers" in this thread.

brianlux · January 2020

disilluzion said:

I thought they might do something for us with this upcoming album, but if that was the plan, then they wouldn't let us pre-order it. I think I've lost all hope now.

The new album and tour are to raise money to make the overdue singles. The band is broke.

jeffbr · January 2020

PB11041 said:

jeffbr said:

mace1229 said:

And I actually do think the possibility is pretty good that if threads like this didn't exist and no one said anything, that we'd never see the singles. At the very least let that last one count for 2017 and let 2016 just be a gap year.

Absolutely right. Threads like this have purpose and value. The reality is that the missing singles aren't a big deal in the grand scheme of things. The other reality is that this band has demonstrated an utter lack of care and concern when it comes to their fan base. They give no shits about their obligations to us. We're asking them to fulfill those obligations and give 2 shits in the form of the missing singles. That's it. Nobody needs to be suing anyone. And nobody needs to defend the indefensible. The "sycophants" are no better than the "complainers" in this thread.

If the sycophant shoe fits, wear it with pride!

JB16057 · January 2020

Pearl Jam are activists for what they believe is wrong and right and we should be too. This is wrong what they've done and they've yet to make it right.

All they have to do is apologize and give us a timeline and then everything is good in my eyes unless they don't deliver when they said they would but I would give them the benefit of the doubt until that timeline passes.

They obviously believe that they should give us a timeline when to expect the new album and when they'll tour. Those things take months(sometimes years) to plan. I believe that if they had valuable information regarding the singles and DEEP that they would share it as they should.

Maybe the singles and DEEP are already planned. By now, they would have to know the frustration from us fans and the Ten Club and they should want to put a stop to it. I can't imagine that all 5 members of Pearl Jam simply forgot about the annual singles or DEEP. Regardless of how you feel about this conversation, this is not the way you should ever treat your biggest and most loyal fans.

BennyLaRue · January 2020

FR181798 said:

Having googled what Horsey sauce is, I was pleased to find out it contains no horse.

Not since 2013, no.

brianlux · January 2020

JB16057 said:

Pearl Jam are activists for what they believe is wrong and right and we should be too. This is wrong what they've done and they've yet to make it right.

All they have to do is apologize and give us a timeline and then everything is good in my eyes unless they don't deliver when they said they would but I would give them the benefit of the doubt until that timeline passes.

They obviously believe that they should give us a timeline when to expect the new album and when they'll tour. Those things take months(sometimes years) to plan. I believe that if they had valuable information regarding the singles and DEEP that they would share it as they should.

Maybe the singles and DEEP are already planned. By now, they would have to know the frustration from us fans and the Ten Club and they should want to put a stop to it. I can't imagine that all 5 members of Pearl Jam simply forgot about the annual singles or DEEP. Regardless of how you feel about this conversation, this is not the way you should ever treat your biggest and most loyal fans.

I wonder if they even have a clue any of this is happening? I doubt any of them follow the fan club forums.

pulling69 · January 2020

brianlux said:

JB16057 said:

Pearl Jam are activists for what they believe is wrong and right and we should be too. This is wrong what they've done and they've yet to make it right.

All they have to do is apologize and give us a timeline and then everything is good in my eyes unless they don't deliver when they said they would but I would give them the benefit of the doubt until that timeline passes.

They obviously believe that they should give us a timeline when to expect the new album and when they'll tour. Those things take months(sometimes years) to plan. I believe that if they had valuable information regarding the singles and DEEP that they would share it as they should.

Maybe the singles and DEEP are already planned. By now, they would have to know the frustration from us fans and the Ten Club and they should want to put a stop to it. I can't imagine that all 5 members of Pearl Jam simply forgot about the annual singles or DEEP. Regardless of how you feel about this conversation, this is not the way you should ever treat your biggest and most loyal fans.

I wonder if they even have a clue any of this is happening? I doubt any of them follow the fan club forums.

Time to pass out flyers like back in the day to get them to play Breath at MSG...Except this time the paper says "Where are our 2 already paid for and years late 10C singles? We will either need big pieces of paper of a small font.

Tim Simmons · January 2020

I hope they don’t pay attention to us and how awful we are

drakeheuer14 · January 2020

Tim Simmons said:

I hope they don’t pay attention to us and how awful we are

This bothers you an awful lot

PB11041 · January 2020

jeffbr said:

PB11041 said:

jeffbr said:

mace1229 said:

And I actually do think the possibility is pretty good that if threads like this didn't exist and no one said anything, that we'd never see the singles. At the very least let that last one count for 2017 and let 2016 just be a gap year.

Absolutely right. Threads like this have purpose and value. The reality is that the missing singles aren't a big deal in the grand scheme of things. The other reality is that this band has demonstrated an utter lack of care and concern when it comes to their fan base. They give no shits about their obligations to us. We're asking them to fulfill those obligations and give 2 shits in the form of the missing singles. That's it. Nobody needs to be suing anyone. And nobody needs to defend the indefensible. The "sycophants" are no better than the "complainers" in this thread.

If the sycophant shoe fits, wear it with pride!

on2legs · January 2020

HughFreakingDillon · January 2020

Tim Simmons said:

I hope they don’t pay attention to us and how awful we are

LOL. I think the club probably keeps them abreast of things that might be pressing. Or not pressing, as it were.

jeffbr · January 2020

PB11041 said:

jeffbr said:

PB11041 said:

jeffbr said:

mace1229 said:

And I actually do think the possibility is pretty good that if threads like this didn't exist and no one said anything, that we'd never see the singles. At the very least let that last one count for 2017 and let 2016 just be a gap year.

Absolutely right. Threads like this have purpose and value. The reality is that the missing singles aren't a big deal in the grand scheme of things. The other reality is that this band has demonstrated an utter lack of care and concern when it comes to their fan base. They give no shits about their obligations to us. We're asking them to fulfill those obligations and give 2 shits in the form of the missing singles. That's it. Nobody needs to be suing anyone. And nobody needs to defend the indefensible. The "sycophants" are no better than the "complainers" in this thread.

If the sycophant shoe fits, wear it with pride!

a person who acts obsequiously toward someone important in order to gain advantage.

In other words, brown nosers who seem to think that they're doing 10c a service by coming to their defense at every turn, and probably believing that Santos will become their best friend, or the band will want to hang out and have coffee. Of course I know what the word means. i'm sorry you don't understand context. Why some of you can't allow people with legitimate frustrations to vent them without having to chime in is beyond me, but if you think your brown nosing of the club gets you brownie points, carry on.

PB11041 · January 2020

jeffbr said:

PB11041 said:

jeffbr said:

PB11041 said:

jeffbr said:

mace1229 said:

And I actually do think the possibility is pretty good that if threads like this didn't exist and no one said anything, that we'd never see the singles. At the very least let that last one count for 2017 and let 2016 just be a gap year.

Absolutely right. Threads like this have purpose and value. The reality is that the missing singles aren't a big deal in the grand scheme of things. The other reality is that this band has demonstrated an utter lack of care and concern when it comes to their fan base. They give no shits about their obligations to us. We're asking them to fulfill those obligations and give 2 shits in the form of the missing singles. That's it. Nobody needs to be suing anyone. And nobody needs to defend the indefensible. The "sycophants" are no better than the "complainers" in this thread.

If the sycophant shoe fits, wear it with pride!

a person who acts obsequiously toward someone important in order to gain advantage.

In other words, brown nosers who seem to think that they're doing 10c a service by coming to their defense at every turn, and probably believing that Santos will become their best friend, or the band will want to hang out and have coffee. Of course I know what the word means. i'm sorry you don't understand context. Why some of you can't allow people with legitimate frustrations to vent them without having to chime in is beyond me, but if you think your brown nosing of the club gets you brownie points, carry on.

no but

JB16057 · January 2020

I doubt the singles or DEEP are going to be ready any time soon. The Ten Club is going to have to be very careful how they approach this because they have opened themselves up for lawsuits whether you agree with that or not. Good luck to them trying to sort out what needs to be sent and to whom.

They will have to give everyone a heads up well ahead of time to make sure their shipping information is correct. Then they'll have to go back and sort out what years of what need to be sent out. Some people have dropped their memberships or have changed from Analog to Digital. This could easily become a bigger mess than it currently is. The Ten Club have enough shipment and fulfillment issues without all of these factors.

Once again, communication would fix 99% of all this. They have until early next week to reply back to the Attorney General's office regarding the second complaint because in their words, " the promised adjustment has not been made." In addition, the Attorney General's office says, "If we do not receive a response from the business we will contact you again with possible alternatives that may be available to you."

If the Attorney General's office believed that this kind of behavior was acceptable, they would've told me to scram. Instead they are trying to sort this out through the "informal complaint resolution process." In addition they've also said, "Your detailed consumer complaint may assist us in identifying possible unfair and deceptive business practices that may warrant further attention by our office."

Abe Froman · January 2020

Abe Froman said:

I probably shouldn’t have even opened this thread as I’ve had a few drinks...but WHAT THE FUCK IS GOING ON? Lawsuits?!? WHAT??? Come on. Is the band and 10c wrong here in not delivering a purchased product? Yes. Are PJ and 10c lacking in communication about it? Sure. But seriously is it that big a deal to wait longer? Come on. They will make it right in the end. I love vinyl and want what I paid for but I’m just not that worried about a couple of 7” records. Jesus. Relax everyone. We have a new album and tour coming. Enjoy it. You never know when it’s gonna end.

Hey how about those 2 missing Ten Club singles!

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