Hey how about those 2 missing Ten Club singles!

I know they are good for it. I will get it when I get it. I rarely spin my singles, so I'm not dying because I don't have my last 2. Don't get me wrong, I still want them and will be excited when they come. But this isnt WalMart. Tim makes a good point in that email. Art is not always something you can just "produce". (I get it, we were promised, its way late). 

Take your time, make it cool, and get it to me when its done. 

JB16057 said:

I filed a complaint with the Washington State Attorney General office. They sent my complaint to the Ten Club and the Ten Club manager, Tim Bierman, sent back a reply. Here it is:

Thank you for forwarding along the complaint (#553030) for The Ten Club.

 Mr. **** is correct in his complaint. Subscribing members are promised one (1) vinyl 7" per year. However there is not a "deliver by" date. These singles are dependent on the ability of the band to deliver music and art to complete production and distribution to the members. While the delay on these last two (2) singles has been significant, it doesn't fall outside of our offering to the subscribers. 

 We are in the process of producing these items and they will be delivered in due time. But because of the nature of creating vinyl records, there is not an exact date we can provide to the customers. 

 There is absolutely no reason to believe that these items won't be delivered.

 I'd like to apologize to those subscribers who have expressed frustration in the delay. 

 Thanks, Tim

I like this part the best, "because of the nature of creating vinyl records, there is not an exact date we can provide....."

Oh, tell me more about this "nature of creating vinyl"... 

Vedd Hedd said:

I know they are good for it. I will get it when I get it. I rarely spin my singles, so I'm not dying because I don't have my last 2. Don't get me wrong, I still want them and will be excited when they come. But this isnt WalMart. Tim makes a good point in that email. Art is not always something you can just "produce". (I get it, we were promised, its way late). 

Take your time, make it cool, and get it to me when its done. 

no, art isn't something you can just produce. the problem is, these guys have a wack of stuff in the vault. demos, unreleased tracks, live tracks that aren't commercially available. they've been half assing the singles for most of the last several years anyway (Jeanne Tripplehorn, I'm looking at YOU), why are they so concerned about "getting it right" this time?

Vedd Hedd said:

I know they are good for it. I will get it when I get it. I rarely spin my singles, so I'm not dying because I don't have my last 2. Don't get me wrong, I still want them and will be excited when they come. But this isnt WalMart. Tim makes a good point in that email. Art is not always something you can just "produce". (I get it, we were promised, its way late). 

Take your time, make it cool, and get it to me when its done. 

You are cutting them way to much slack here.

If you take money from people to produce and ship something out - than you have put it on yourself to produce that art. Once a year actually. Period.

Unless all of the bands parents, grandparents and pets died and their houses burnt down or got flooded during these X years that they have chosen to not deliver - this is all on them and taking the fanclubs members for granted.

How many celebrity house fires were reported in the Seattle Times during these years?

Not that I care - the singles arrives when they arrive. But lets look at this with sober eyes.

Spiritual_Chaos said:

Vedd Hedd said:

I know they are good for it. I will get it when I get it. I rarely spin my singles, so I'm not dying because I don't have my last 2. Don't get me wrong, I still want them and will be excited when they come. But this isnt WalMart. Tim makes a good point in that email. Art is not always something you can just "produce". (I get it, we were promised, its way late). 

Take your time, make it cool, and get it to me when its done. 

You are cutting them way to much slack here.

If you take money from people to produce and ship something out - than you have put it on yourself to produce that art. Once a year actually. Period.

Unless all of the bands parents, grandparents and pets died and their houses burnt down or got flooded during these X years that they have chosen to not deliver - this is all on them and taking the fanclubs members for granted.

How many celebrity house fires were reported in the Seattle Times during these years?

Not that I care - the singles arrives when they arrive. But lets look at this with sober eyes.

I'm not cutting them slack, Im just not making more out of it than I need to, for my sake.

I'll have it, it will get here. And it will take its rightful place in my collection, collecting some dust, and then dusted off many years from now as I sit and look out the window, reminiscing of these times with pensive contemplation.

my_wave said:

JB16057 said:

I filed a complaint with the Washington State Attorney General office. They sent my complaint to the Ten Club and the Ten Club manager, Tim Bierman, sent back a reply. Here it is:

Thank you for forwarding along the complaint (#553030) for The Ten Club.

 Mr. **** is correct in his complaint. Subscribing members are promised one (1) vinyl 7" per year. However there is not a "deliver by" date. These singles are dependent on the ability of the band to deliver music and art to complete production and distribution to the members. While the delay on these last two (2) singles has been significant, it doesn't fall outside of our offering to the subscribers. 

 We are in the process of producing these items and they will be delivered in due time. But because of the nature of creating vinyl records, there is not an exact date we can provide to the customers. 

 There is absolutely no reason to believe that these items won't be delivered.

 I'd like to apologize to those subscribers who have expressed frustration in the delay. 

 Thanks, Tim

I like this part the best, "because of the nature of creating vinyl records, there is not an exact date we can provide....."

The saddest thing about this post, aside from the fact that this action was actually taken, is that it had to be taken this far to finally get an official statement that could have been posted on here at anytime which would have resolved and clarified the issue for everyone asking...

And yet it tells us nothing that wasn't already said previously. But I hope everyone is happy now that we have our 10c email confirming that everything is the same as it was in January. 

The sole saddest part is the complaint. 

JB16057 said:

It has nothing to do with producing art. It has nothing to do with the nature of creating vinyl. How many vinyl records have Pearl Jam created in the last 2 years and sold to the Ten Club? That is yet another lame excuse.

What it boils down to is that Pearl Jam does not care. That is so sad.

If Pearl Jam cared, they would be issuing an apology. I found it interesting that Tim put in the line, "I'd like to apologize to those subscribers who have expressed frustration in the delay." This wasn't a public message and had I not shared it, that statement wouldn't have been released.

Tim didn't address how they would be handling the 2 issues of DEEP.

I found that odd as well. Maybe he assumed it would be posted here?

I think the band cares. Tim, on the other hand, has shown in the past his contempt for PJ fans. 

I can’t imagine being voluntarily a part of a fan club that I dislike so much that I need to make a formal complaint with the authorities.  Just request a refund and be done with it.  Why stay if it makes you that unhappy?

Tim Simmons said:

Can you blame him? 

Yes.

I think he likes the non obnoxious fans