Record Store Day Mystery Vinyl

derbydave said:

Didn't see this mentioned anywhere in the 65 pages of this thread,
so let me ask this question.
I buy a lot of posters from artist websites...
several of these sites offer a PayPal option when purchasing posters.
They even tell you that while a PayPal account isn't required to buy a poster,
the purchases are processed more efficiently if you use PayPal.
Could this be an possible solution to the cart problem??

It actually wouldn't make a bit of difference. It is a POS system much like whichever one 10c uses. Paypal would need to return the authorization just like the one 10c used. When that many responses came back at the same time the server still wouldn't be able to handle it. So now you would have a pending charge against paypal instead of your credit card (or however you chose to pay on paypal). There isn't a system in the world that could have handled that bandwidth that happened. I work in software and can say that with 100% certainty. Internet connections (unless the systems are hard wired together thats how they talk back and forth) , integration between systems and so on make it where even if 10c's site could handle it one of those other integration points would have failed in the process. Think of the Panama canal. All the ocean will want to go in but only so much can. The rest gets pushed to the side causing the water level to rise around the canal forcing it to wait its turn. Some will get pushed far enough away it gets re-directed. That redirection is known as a time out in this instance which is why so many people got cc's charged with no actual order. 500 requests can be made but only so many can pass into the canal. POS systems sends the message all is well but that message times out before 10c can accept it. That doesn't explain why 10c's system didn't reject the purchase so people could try again. This was doomed from the start and is why I assume 10c posted the warning about cancelled orders with the announcement. They knew this would happen and is probably why they are silent.

What's the verdict on a pending charge still, no e-mails, no order in history

Poop

I just don't understand why they can't just apologize for this type of thing happening? Instead they send out stock emails to those that inquired saying "You received an order confirmation screen in error...Thanks 10c"? That's what gets me. I understand systems failing due to the load on them and have no issues with that. But this time with the people getting locked out from trying again, that is 100% 10c's fault. They could have not released that 2nd batch and allotted those to the cards that got charged without order #s if they wanted to. But that's a lot more work than ignoring the dozens of pissy emails they got. Just say "sorry our system f'd up and it is what it is". That's all I want.

Charge dissappeared. I thought so. Good luck to all who scored. Hope they slip something good in each one

danbau said:

kenk said:

I just don't understand why they can't just apologize for this type of thing happening? Instead they send out stock emails to those that inquired saying "You received an order confirmation screen in error...Thanks 10c"? That's what gets me. I understand systems failing due to the load on them and have no issues with that. But this time with the people getting locked out from trying again, that is 100% 10c's fault. They could have not released that 2nd batch and allotted those to the cards that got charged without order #s if they wanted to. But that's a lot more work than ignoring the dozens of pissy emails they got. Just say "sorry our system f'd up and it is what it is". That's all I want.

I'm in that boat: order confirmation page w/o order number, wasn't allowed to purchase during 2nd wave, cc pending charge, not in order history and no email confirmation. I saw today my pending charge has been removed. I emailed them on Saturday and still haven't gotten any kind of response. My email wasn't pissy, either. I tried to be nice and understanding in hopes they'd read it and take pity. Truly, that's all I'd like at this point: some kind of explanation or communication. I'll live without the vinyl; I've lived this long without it and been just fine.

I certainly understand all the frustration. I just can't imagine how many angry emails they got. I would honestly guess thousands. I don't think they are staffed to answer them all in a timely manner.

talula2004 said:

I haven't read every page, but mine just got marked as shipped.

ewok pants said:

Is this where we start playing the shipping weight game?

Weight (lbs.): 2.2000

HAHA. I just checked, and mine says 2.2 as well.

For the record - mine does as well. Looks like it's official, friends:

2.2000 pounds = (1 x black Backspacer, white wax weighs more, right?) + (1 x 2012 Christmas Single)

no beeny here

Package Actual Weight:2.2000 lbsPackage Destination:EL PASO, TX, US 79936Package ID:44175431Package Status:Order Processed: Ready for UPS

Hello Benny, I'm brad I have rndm mystery sale. I sit in my tres mtns eating avocado patting my ten legged dog. Wondering what vinyl will be delivered to those who made it thru. What a mad season this competition was it was like a lightning bolt went of in a coke bottle. When the white screen of death it appeared it made my backspacer turn white. The place went into the wild while others just went on in life. The riot act continues thru the rear view mirror I gaze say to my self thank god I'm alive. Good luck to those who were fortunate sons and Daughters who made it thru. Keep on rockin in the free world. It's the music we cherish so kick out the jams. Peace