ALPINE & CANADA ON-SALE UPDATE (6:30pm PT)

P-Jam wrote:

I was in the middle of checkout, when Tim posted that. Hours later I was able to finish checkout. So my assumption is that those posts throughout the night were people who were in the middle of processing the orders and not necessarily new orders...

Not necessarily. As MayDay10 quoted a post from ShawnNYC which says his original tix were dumped, but he was able to get on just before midnight EST and secure tix.

MayDay10 wrote:

Im reading a lot of posts from people overnight who initiated new transactions.... not leftover half checked out ones.

I'm beyond dissapointed on how bad this whole process was handled from start to finish, i can't believe that since the inception of online ordering it has gotten worse by the yr here we are 2011 this started in 03 .....i'm dumbfounded :oops: i logged off after Tim's post ...I have nothing left to say

PureandEasy wrote:

MayDay10 wrote:

Im reading a lot of posts from people overnight who initiated new transactions.... not leftover half checked out ones.

Oh man, if that's true, they absolutely CANNOT honor those purchases.

And who are these people trying to do it anyway, after being told to wait.

Not people I'd want to hang out with. They're people screwing their fellow club members. So not cool.

Just take a look at the threads that were started last night. Even the infamous Speedy himself started a thread after midnight saying he got tickets. And I don't think he was on at all yesterday.

I have no dog in this race, as I never intended to go to PJ20. However, if a lot of people took a break for the night after Tim posted (as he said to), only to find out that a lot of people got tix after that, well, that's bullshit. People may say that there's a ton of tix available, but someone out there is going to be left out. Shitty.

I have to say having got up at 2.30 am(australia time!) to get in orignally, getting no sleep and then working once the announcement was made and now waiting for the 8am (1am) update so another night of no sleep Iwill be very dissappointed if I miss out!

this really has gotten out of hand. i was on since noon yesterday for tix...had them in my cart within 10 minutes....got into checkout numerous times...one time I made it all the way to entering my credit card info and hitting submit before it crashed again. After they posted that they were going to process all the orders of people in the middle of checkout, I checked late last night and I no longer had tix in my cart, i did not have the tix in my order history, and nothing on my credit card...so what gives? Stop making promises you dont keep! I will do my best to try again today but once again i will be at work but today i actually have meetings and the boss will be in...so i cannot do this all god damn day again! If pj20 doesnt go smoothly....im considering opting out....which is really fuckin sad. Ill instead just try for the toronto shows.

The thing that just blows about this is that they should have known that everyone and their mother wanted to go to PJ20....i mean you hype it up for a whole year...what did you expect?! you shouldve taken the extra fees youve been charging us for memberships now and bought a new server that can handle how many people you have in your fanclub. Otherwise...go back to the old days and do mail orders since you cannot handle your demand. Some of us are getting too old to keep getting our feathers all ruffled everytime there is a ticket presale. I have enough stress and anxiety from my everyday life...pearl jam is my release...please lets keep it that way!

tremorvoid wrote:

Some of us are getting too old to keep getting our feathers all ruffled everytime there is a ticket presale. I have enough stress and anxiety from my everyday life...pearl jam is my release...please lets keep it that way!

chrissyb wrote:

I kept having nightmares that F5 was chasing me.

I couldn't agree more!!

All though I did get through and get a travel package! One of the lucky few I guess.

This whole process is a mess. There is no real definitive way to fix what has happened, only to fix it so it don't happen again.

One pair of shows the ENTIRE YEAR, back to back, celebrating 20 years, Pearl Jam, Worldwide, USA, central, huge fan club, system crashed many times before, hype and more hype, ALL ADDS UP TO TROUBLE.

A drunk, high, near comotosed fan lying in a parking lot with vomit on them could have figured out this was going to be a giant clusterf**k from the start.

RKCNDY wrote:

all I have to say is that I had tix in my cart...there is a picture of tix in my cart on my FB....along with errors 500, 502, 504 and bad gateway and gateway timeout.

I kept clicking F5 and clickclickclickclickclickclick.....all night until 8pm pacific...and still no tix. Maybe PJ20 is not in the cards for me. Guess I have to wait another 10 years to see PJ.

damn that's awful but good luck, have hope and faith

i'm sure that once this whole fail of a ticketing system gets sorted out
a lot of people on here, if not all who wanted tickets yesterday and didn't get them, will be able to
they'll still have a lot of tickets left, i'm sure of it.

can't alpine hold like 30,000 people? and if 10c had more than the normal amount of tickets there's still bound to be lots more tickets available?

i really feel for those people who couldn't get them, didn't come on here yesterday to avoid it and make it easier for everyone buying tickets. totally didn't expect this to happen, it is awful. but i'm sure that they will make up for it, they need to make up for what happened and i feel like they will.

tremorvoid wrote:

Some of us are getting too old to keep getting our feathers all ruffled everytime there is a ticket presale. I have enough stress and anxiety from my everyday life...pearl jam is my release...please lets keep it that way!

I LOVE THIS

Everyone will get the tix they want today and we will all party together in September in celebration of our favorite band. Much love.

electricxlovex wrote:

RKCNDY wrote:

all I have to say is that I had tix in my cart...there is a picture of tix in my cart on my FB....along with errors 500, 502, 504 and bad gateway and gateway timeout.

I kept clicking F5 and clickclickclickclickclickclick.....all night until 8pm pacific...and still no tix. Maybe PJ20 is not in the cards for me. Guess I have to wait another 10 years to see PJ.

damn that's awful but good luck, have hope and faith

i'm sure that once this whole fail of a ticketing system gets sorted out
a lot of people on here, if not all who wanted tickets yesterday and didn't get them, will be able to
they'll still have a lot of tickets left, i'm sure of it.

can't alpine hold like 30,000 people? and if 10c had more than the normal amount of tickets there's still bound to be lots more tickets available?

i really feel for those people who couldn't get them, didn't come on here yesterday to avoid it and make it easier for everyone buying tickets. totally didn't expect this to happen, it is awful. but i'm sure that they will make up for it, they need to make up for what happened and i feel like they will.

Tim said there is plenty left, so the good news is the people who are host because they couldn't get tickets will still be able to, and will probably feel much more at ease when they do.