Can you buy tickets with a link if your account is locked out?
No. My payment details are also missing. It says "Application Error" on the web and blank on the App. I wanted to buy tickets to another event and it won't let me checkout because there is no way to select a payment. That's through Live Nation but it doesn't matter because the login is through Ticketmaster. At this point it's about the principle. Yeah I could start another account but I've been using this one for years.
I'm going to guess as dates gets closer, people will realize that travel costs or conflicts will make them sell. Plus, since you don't get reimbursement until after the shows, there isn't a rush to post f2f until you for sure cannot attend. For resellers, it's a no lose situation. They can hold their stub hub posts as long as they want, and if they don't sell, can put on f2f for cost and get a refund.
I'm going to guess as dates gets closer, people will realize that travel costs or conflicts will make them sell. Plus, since you don't get reimbursement until after the shows, there isn't a rush to post f2f until you for sure cannot attend. For resellers, it's a no lose situation. They can hold their stub hub posts as long as they want, and if they don't sell, can put on f2f for cost and get a refund.
For May shows my refunds only took a week..thank goodness.
I'm going to guess as dates gets closer, people will realize that travel costs or conflicts will make them sell. Plus, since you don't get reimbursement until after the shows, there isn't a rush to post f2f until you for sure cannot attend. For resellers, it's a no lose situation. They can hold their stub hub posts as long as they want, and if they don't sell, can put on f2f for cost and get a refund.
That's only true for Stubhub, Seat Geek, et al. Ticketmaster pays within 30 days (often quicker) because it's all internal. After a sale they do the transfer immediately. If a show is canceled or postpone the person that bought the resold ticket is Ticketmaster's customer. The seller is off the hook because TM handled everything. The third-parties have to wait until after the shows to make sure the seller delivered the tickets and the show went on. All those F2F sellers from last week will get their money around MLK day.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
Damn that's crazy. They never enforced any of those before. Maybe this will be like survivor. Last to get blocked gets rewarded
So fucking dumb. I’ll bet if you told the rep “but I was just trying to buy one of those $900+ pairs in the nosebleeds”, they’d unlock you pretty quick.
1998-06-30 Minneapolis
2003-06-16 St. Paul
2006-06-26 St. Paul
2007-08-05 Chicago
2009-08-23 Chicago
2009-08-28 San Francisco
2010-05-01 NOLA (Jazz Fest)
2011-07-02 EV Minneapolis
2011-09-03 PJ20
2011-09-04 PJ20
2011-09-17 Winnipeg
2012-06-26 Amsterdam
2012-06-27 Amsterdam
2013-07-19 Wrigley
2013-11-21 San Diego
2013-11-23 Los Angeles
2013-11-24 Los Angeles
2014-07-08 Leeds, UK
2014-07-11 Milton Keynes, UK
2014-10-09 Lincoln
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2014-10-20 Milwaukee
2016-08-20 Wrigley 1
2016-08-22 Wrigley 2 2018-06-18 London 1 2018-08-18 Wrigley 1 2018-08-20 Wrigley 2 2022-09-16 Nashville 2023-08-31 St. Paul 2023-09-02 St. Paul 2023-09-05 Chicago 1 2024-08-31 Wrigley 2 2024-09-15 Fenway 1 2024-09-27 Ohana 1 2024-09-29 Ohana 2
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
Damn that's crazy. They never enforced any of those before. Maybe this will be like survivor. Last to get blocked gets rewarded
It's definitely crazy. So be careful out there. I am going to open a new account, but am terrified to even buy a ticket.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
So the lesson here is don't look at f2f too much or you're going to be permanently banned from Ticketmaster.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
Sorry to hear this but thank you for this info and the heads up. Echo all the comments about this being ridiculous especially the 3-second or less refreshes and 1000 click/day quota. But to then permanently ban your TM account for one violation going forward - WTH?!?!
If you create a new account, do your tickets from the old account transfer to the new one? I sure hope so. What a cluster.
Is a Compliment For You. 1998Va. Beach \\ 2000 Va. Beach ~~ Columbia, Md. \\ 2003 Bristow, Va. \\ 2006 DC \\ 2008 Va. Beach ~~ DC \\ 2010 Bristow, Va. \\ 2013 Charlottesville, Va. \\ 2016 Hampton, Va. ~~ Fenway 1 & 2 ~~ Wrigley 1 & 2 \\ 2022 Nashville ~~ St. Louis ~~ Oklahoma City \\ 2023 St. Paul 1 & 2 ~~ Austin 1 & 2 \\ 2024 Vegas 1 & 2 ~~ Indianapolis ~~ Wrigley 2 ~~ MSG 1 & 2 ~~ Philly 1 & 2 ~~ Fenway 1 & 2 \\
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
My god this is just stupid. We should all at least complain to 10C so they'll reconsider how they handle ticketing on their end.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
Did the rep offer to escalate the issue or just flat out say the blocks are permanent?
For what's it's worth, I did contact a bunch of executives of Ticketmaster/Live Nation using e-mails I found on various website with an issue I had. I don't know which one of them did it but that person got the ball rolling and the company did fix the problem. I was happily surprised by it. If I am still blocked by next Monday I will repeat that method.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
Sorry to hear this but thank you for this info and the heads up. Echo all the comments about this being ridiculous especially the 3-second or less refreshes and 1000 click/day quota. But to then permanently ban your TM account for one violation going forward - WTH?!?!
If you create a new account, do your tickets from the old account transfer to the new one? I sure hope so. What a cluster.
No they don't. If the artist allows it you can transfer the tickets to the new account but the PJ events don't. If I'm perma banned I'm not going to be happen especially since there is no way I'm taxing their system compared to the bot farms.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
That is awful and I'm sorry to hear! Does this mean you can't: 1) access your existing tickets; and 2) sell any spares via Fan to Fan??
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
That is awful and I'm sorry to hear! Does this mean you can't: 1) access your existing tickets; and 2) sell any spares via Fan to Fan??
Thanks. The whole thing sucks. I was told that I will continue to have access to my account to manage any existing tickets, but will need to create a new account to purchase new tickets. So, if I can buy tickets with a new account anyway, what is the purpose of blocking my existing account. It makes no sense to me at all.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
So the lesson here is don't look at f2f too much or you're going to be permanently banned from Ticketmaster.
Awesome.
Good luck, everyone.
I can kinda get why people may be trying hard for the Hollywood shows now, maybe Pitt, but really in almost all situations the best spot for f2f is the week or 2 before the show. Make refundable plans, it’s going to be ok.
My new TM account is all set up and my tickets are still in my other account - so I guess that is the solution if you get blocked. I was able to look for tickets with the new account. You need to sign up for a new account with a different email so I just created a new gmail account that I will just use for TM I guess. What a pain.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
So the lesson here is don't look at f2f too much or you're going to be permanently banned from Ticketmaster.
Awesome.
Good luck, everyone.
I can kinda get why people may be trying hard for the Hollywood shows now, maybe Pitt, but really in almost all situations the best spot for f2f is the week or 2 before the show. Make refundable plans, it’s going to be ok.
I don’t disagree w/ your premise… there should be more tickets available closer to the shows; I guess we’ll see how ok it is down the stretch if people are still getting permanently suspended for refreshing too much.
So fucking dumb. I’ll bet if you told the rep “but I was just trying to buy one of those $900+ pairs in the nosebleeds”, they’d unlock you pretty quick.
This👆 I get the feeling them being more stringent has nothing to do with security and everything to do with harassing us for refusing to pay premium.
I am also in TM jail and chatted with them now. They said their Technical dept would unlock my account in 3-5 business days. Holding my breath...
I was told that as well. However, maybe it depends on what they think you did. I asked them to tell me what they think I did but no response. So, my guess was clicking through the site too fast or too often. I was originally told I had too much activity - so that is what I assume. I think they want to say they are doing something about bots - like saying look how many accounts we shut down this year. But they are shutting down the accounts of regular people, while the bots continue to wreak havoc.
TM just told me these blocks are permanent. At least mine is. They said it was for a violation of terms of service. They won’t tell me which term it was. There are only two in there I can think of that I may have violated without realizing. One is refreshing faster than every three seconds including going back and forth between one and two tickets. The other is having more than 1000 clicks in a 24 hour period. I know that sounds like a lot but when you are moving between 1 and 2 tickets the clicks add up fast. They said I can open a new account but that really sucks. I have had this account for as long as they have had online purchases. They are blocking us but the bots keep getting through.
Sorry to hear this but thank you for this info and the heads up. Echo all the comments about this being ridiculous especially the 3-second or less refreshes and 1000 click/day quota. But to then permanently ban your TM account for one violation going forward - WTH?!?!
If you create a new account, do your tickets from the old account transfer to the new one? I sure hope so. What a cluster.
That's a good question (do tickets from old account transfer to the new one?)
My guess is no since it's not the same account.
But your tickets should still be your tickets, and TM should not deny you your tickets.
Comments
That sucks.
"...I changed by not changing at all..."
No. My payment details are also missing. It says "Application Error" on the web and blank on the App. I wanted to buy tickets to another event and it won't let me checkout because there is no way to select a payment. That's through Live Nation but it doesn't matter because the login is through Ticketmaster. At this point it's about the principle. Yeah I could start another account but I've been using this one for years.
For resellers, it's a no lose situation. They can hold their stub hub posts as long as they want, and if they don't sell, can put on f2f for cost and get a refund.
That's only true for Stubhub, Seat Geek, et al. Ticketmaster pays within 30 days (often quicker) because it's all internal. After a sale they do the transfer immediately. If a show is canceled or postpone the person that bought the resold ticket is Ticketmaster's customer. The seller is off the hook because TM handled everything. The third-parties have to wait until after the shows to make sure the seller delivered the tickets and the show went on. All those F2F sellers from last week will get their money around MLK day.
2003-06-16 St. Paul
2006-06-26 St. Paul
2007-08-05 Chicago
2009-08-23 Chicago
2009-08-28 San Francisco
2010-05-01 NOLA (Jazz Fest)
2011-07-02 EV Minneapolis
2011-09-03 PJ20
2011-09-04 PJ20
2011-09-17 Winnipeg
2012-06-26 Amsterdam
2012-06-27 Amsterdam
2013-07-19 Wrigley
2013-11-21 San Diego
2013-11-23 Los Angeles
2013-11-24 Los Angeles
2014-07-08 Leeds, UK
2014-07-11 Milton Keynes, UK
2014-10-09 Lincoln
2014-10-19 St. Paul
2014-10-20 Milwaukee
2016-08-20 Wrigley 1
2016-08-22 Wrigley 2
2018-06-18 London 1
2018-08-18 Wrigley 1
2018-08-20 Wrigley 2
2022-09-16 Nashville
2023-08-31 St. Paul
2023-09-02 St. Paul
2023-09-05 Chicago 1
2024-08-31 Wrigley 2
2024-09-15 Fenway 1
2024-09-27 Ohana 1
2024-09-29 Ohana 2
Awesome.
Good luck, everyone.
Sorry to hear this but thank you for this info and the heads up. Echo all the comments about this being ridiculous especially the 3-second or less refreshes and 1000 click/day quota. But to then permanently ban your TM account for one violation going forward - WTH?!?!
If you create a new account, do your tickets from the old account transfer to the new one? I sure hope so. What a cluster.
1998 Va. Beach \\ 2000 Va. Beach ~~ Columbia, Md. \\ 2003 Bristow, Va. \\ 2006 DC \\ 2008 Va. Beach ~~ DC \\ 2010 Bristow, Va. \\
2013 Charlottesville, Va. \\ 2016 Hampton, Va. ~~ Fenway 1 & 2 ~~ Wrigley 1 & 2 \\ 2022 Nashville ~~ St. Louis ~~ Oklahoma City \\
2023 St. Paul 1 & 2 ~~ Austin 1 & 2 \\ 2024 Vegas 1 & 2 ~~ Indianapolis ~~ Wrigley 2 ~~ MSG 1 & 2 ~~ Philly 1 & 2 ~~ Fenway 1 & 2 \\
I get the feeling them being more stringent has nothing to do with security and everything to do with harassing us for refusing to pay premium.
My guess is no since it's not the same account.
But your tickets should still be your tickets, and TM should not deny you your tickets.
What a Gong show.