A right of return for Ten Club seat tickets for Berlin - now!

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Comments

  • Froggie
    Froggie Cork Posts: 240
    TinaE said:
    And I would have liked to have known that there was no longer a free choice of seats before we took part in the lottery. Now we have the problem that my husband has seats about 4-5 rows behind me... In 2018 and 2022 we were able to sit together as a family because there was free choice of seats. Well, whatever...we'll try to make the best of it.
    It's such a shame that it's not free seating. I have no idea how they are going to police it. Seems like madness to me. 
  • Froggie
    Froggie Cork Posts: 240
    Zen23 said:
    Froggie said:
    We've sat in the lower sections of E2 in 2018 in seats 1 and 2 closest to the stage and they are great seats. Definitely not restricted view. So maybe it depends how far back you are, or maybe it only applies to A1? This time I got E2 row 8 and I reckon they are great seats. I also got A1 row 6 and I think it will be fine. 
    I completely agree with you. They are certainly great seats. But that only applies to the front rows. After that, sections A1 and E2 in the middle section move to a visual axis with the edge of the stage and even further up to a visual axis that is even behind the edge of the stage if you are sitting far out.

    Ultimately, the question arises: if only these two areas had been indicated as possible seats in the Ten Club presale and if the Ten Club and Ticketmaster had pointed out that these were possibly obstructed-view seats, nobody would have applied for them for 175 euros.

    If we had known in advance that 95 percent of the other seats would be sold in the official presale, who would have applied for them?

    It is and remains a deception. And in a fair world - yes, I know we don't live in one - there has to be compensation for this.
    I totally understand what you're saying and it will be very disappointing and unfair if TC members end up with a restricted view. Especially, when the seating plan looked completely different before the sale. 
  • JABK
    JABK Finland Posts: 360
    With everything said about Ten Club tickets in Berlin, I'm not holding my breath about things being fixed...but I'd sure like to be positively surprised. If there is a slim chance with any band it's PJ.
  • Zen23
    Zen23 Posts: 493
    TinaE said:
    And I would have liked to have known that there was no longer a free choice of seats before we took part in the lottery. Now we have the problem that my husband has seats about 4-5 rows behind me... In 2018 and 2022 we were able to sit together as a family because there was free choice of seats. Well, whatever...we'll try to make the best of it.
    Where are your seats located?
  • TinaE
    TinaE Germany Posts: 2,201
    Zen23 said:
    TinaE said:
    And I would have liked to have known that there was no longer a free choice of seats before we took part in the lottery. Now we have the problem that my husband has seats about 4-5 rows behind me... In 2018 and 2022 we were able to sit together as a family because there was free choice of seats. Well, whatever...we'll try to make the best of it.
    Where are your seats located?
    1st evening: E2, me in row 21, my husband in row 26;
    2nd evening: A1, me in row 19, my husband in row 23.
    Berlin 07/05/2018; Berlin 06/21/2022; Frankfurt 06/28/2022
    Eddie Vedder Düsseldorf 06/30/2019
    "The future ain't what it used to be..."
  • Zen23
    Zen23 Posts: 493
    Too bad. I don't think that fits. I have a total of three tickets for sale. Two for July 2 in A1, row 24, and one ticket for July 3 in A1, row 22.
  • ilockyer
    ilockyer Posts: 2,272
    Froggie said:
    TinaE said:
    And I would have liked to have known that there was no longer a free choice of seats before we took part in the lottery. Now we have the problem that my husband has seats about 4-5 rows behind me... In 2018 and 2022 we were able to sit together as a family because there was free choice of seats. Well, whatever...we'll try to make the best of it.
    It's such a shame that it's not free seating. I have no idea how they are going to police it. Seems like madness to me. 
    They manage to police it very well at pretty much every other gig that happens there. It'll be absolutely fine, other than some folks being unhappy about the view from their seats. 
    The secret to a happy ending is knowing when to roll the credits
  • TinaE
    TinaE Germany Posts: 2,201
    My husband also has a ticket to sell for both evenings because our younger son doesn't want to go... I was already thinking about whether the three of us should squeeze into my two seats, we're all quite slim ;)
    Berlin 07/05/2018; Berlin 06/21/2022; Frankfurt 06/28/2022
    Eddie Vedder Düsseldorf 06/30/2019
    "The future ain't what it used to be..."
  • Gregeje76
    Gregeje76 Germany Posts: 17
    You all have great seats, but mine is even better: A1 Row 26 seat 3!! 
    What a beautiful view to the wall. Somebody interested to buy it? 👍🍻🤘😉
  • TinaE said:
    My husband also has a ticket to sell for both evenings because our younger son doesn't want to go... I was already thinking about whether the three of us should squeeze into my two seats, we're all quite slim ;)
    A couple snuck their kid into their two seats beside me at a past show and I found it very rude and infringed upon my space.  I didn’t say anything because I didn’t want to be “that guy” but it was not cool in my opinion that they did that.  
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • JABK
    JABK Finland Posts: 360
    I was wondering if we don't get re-located (which we probably won't), is the sound at least good in the side sections?
  • marumaruko
    marumaruko Posts: 414
    edited February 2024
    I could imagine that people will get relocated in the last minute when seats are available elsewhere (which there will be) 
    ------------------------------

    2005 - Calgary, Winnipeg, Thunder Bay, Kitchener, Hamilton, Montréal, Ottawa
    2006 - Verona, Torino, Pistoia
    2007 - Munich
    2013 - Calgary
    2014 - Vienna
    2016 - Quebec, Ottawa, Toronto N1, Toronto N2, Pemberton
    2018 - Padova
    2022 - Frankfurt, Krakow, Quebec, Ottawa, Hamilton, Toronto  

  • jwhjr17
    jwhjr17 Posts: 2,079
    Zen23 said:
    Hey Ten Club.

    The title speaks for itself. With your Ten Club presale for Berlin, you have deceived and fooled the buyers. Period. Take care of a right of return as soon as possible for Ten Club seat tickets.

    On the left is the graphic that you have displayed to all buyers showing where their seats can be located. On the right you can see the reality.

    You have put your most loyal fans in the cheapest corners of the lower tier of sections A and E of the Waldbühne. These are clearly marked as "obstructed view" on Eventim. This information was completely missing from you and Ticketmaster. The lousy seats are offered at a reduced price at other events. And not for the full price of 175 euros! All of the other seats that you've marked in blue were intended for the official presale and were in the hands of Ticketmaster (areas B, C and D) and in the hands of Eventim (the entire middle and upper tiers). All of this is a disgrace. It's not too late yet. Take care of your fans.

    A right of return for Ten Club seat tickets for Berlin - now! Fed up.


    How's this demand working so far?
    1998-06-30 Mpls | 2006-07-06 Las Vegas
    2010-05-03 Kansas City | 2011-07-01 St. Louis EV
    2011-07-02 Mpls EV | 2011-09-03 PJ20
    2011-09-04 PJ20 | 2011-09-17 Winnipeg
    2012-09-30 Missoula | 2012-11-18 Tulsa EV
    2013-07-19 Chicago | 2013-11-15 Dallas
    2013-11-16 OKC | 2014-10-09 Lincoln
    2014-10-17 Moline | 2014-10-19 St. Paul
    2014-10-20 Milwaukee | 2016-08-20 Chicago
    2016-08-22 Chicago | 2018-08-18 Chicago
    2018-08-20 Chicago | 2022-05-09 Phoenix
    2022-05-20 Las Vegas | 2022-09-18 St. Louis 
    2022-09-20 OKC | 2023-08-31 St. Paul
    2023-09-02 St. Paul | 2024-05-16 Las Vegas
    2024-05-18 Las Vegas | 2024-08-31 Chicago
  • Zen23
    Zen23 Posts: 493
    No reaction at all. Neither from the Ten Club. Nor from Ticketmaster. And I'm not the only one who has been busy writing emails. 
  • JABK
    JABK Finland Posts: 360
    Zen23 said:
    No reaction at all. Neither from the Ten Club. Nor from Ticketmaster. And I'm not the only one who has been busy writing emails. 
    Usually a sign of them knowing a huge mistake has been made...
  • Bennostein
    Bennostein Germany Posts: 2
    Reply I received from TM vie Mail today: 

    Hello, 
     
    Thank you for reaching out and we're sorry you're dissatisfied with the results of your request. Unfortunately, we are unable to exchange your tickets as per the policy:
     
    All sales are final. 
     
    You will get your seating assignment when your mobile tickets are delivered to your Ticketmaster account. Please allow until 4/1/24 to receive the email to claim your tickets to your account.
  • JABK said:
    Zen23 said:
    No reaction at all. Neither from the Ten Club. Nor from Ticketmaster. And I'm not the only one who has been busy writing emails. 
    Usually a sign of them knowing a huge mistake has been made...
    Well it could just be volume of notes, or general lack of customer service.  
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • mace1229
    mace1229 Posts: 9,946
    I'm curious, how do you know those were the only 10c seats? Is there a Facebook group or something that's that's where everyone who got tickets is seated?
  • Zen23
    Zen23 Posts: 493
    Asked the other way around. Are there any Ten Club members with seats that have not been placed in the outermost A and E sections?
  • JABK
    JABK Finland Posts: 360
    I pressume we won't get an answer from any organizer here, but it seems we're quite a few Ten clubbers in A1 and E2...we are damn close to the stage so I think the best way to deal with this is to just have an awesome party with it and sing our hearts out.