I don’t have skin in the game because I got GA, but it really upsets me how this was handled. Especially those who paid for tickets, and for one reason or another, the sale was declined with the double charge and now have none. TM ticket policy clearly states all sales are final. How they can not honor their own contract is beyond me and leave people without tickets they paid for. And there was definitely something shady with the reassigning. Very few people got an upgrade, while it appears almost everyone was downgraded into nosebleeds, despite having 20+ years in. I wouldn’t be upset for anyone if the seniority was clearly followed. But, again, how can you sell thousands of tickets and take them back? There shouldn’t be a public sale until all who paid for a ticket still has one.
We still have to go through the claiming tickets stage. I won't be at all surprised if that too becomes an issue and some of these seats change again. What a mess.
All of those people with the lower numbers that are so disappointed... Did you get to see some great shows in the past? Better than any of us chopped livers with the "bad" numbers? Oh, the times of "front row tickets!" - I barely scraped by them. You pay how much for that membership? Is it like 30 bucks right now? A year? I understand wanting better tickets, we all want to have the best we can, but some of y'all really come across as a bit entitled. The band probably enjoys seeing newer faces and enthusiasm up front every so often too. Times change. I had the most wonderful experiences with this band, and before the last Baltimore show (the only one I could afford last time around and that was first postponed and then cancelled because of venue issues) I had won some and lost some. And I was always happy to get 10c tix so I did not have to deal with the general sale. Things have gotten so much better than during the PJ20 sale (where I got lucky!). Why not be happy for newer members too? Do you want it all just for yourselves? Because you pay a measly membership fee? I hope everyone who got tickets will enjoy the shows, I know I will, being in the fucking building and meeting with good friends, old and new. (I do feel with the ones that are now seemingly shut out because of CC balance limits.)
How long did it take you to write that garbage? I’m not going to waste my time responding to 90% of it, but I will point out the obvious fact that we didn’t make the TC rules…the band did. And the rules they set are that reserved seating is based on seniority. Meaning…and I’ll type this slowly for you…the longer that you’re in TC, the better seats you receive, if you are fortunate enough to be selected in the lottery. Again, THEIR rules. I’ll let other people respond to the rest of your nonsensical post. Cheers!
+1 like you said it’s not worth responding too the garbage!
I don’t have skin in the game because I got GA, but it really upsets me how this was handled. Especially those who paid for tickets, and for one reason or another, the sale was declined with the double charge and now have none. TM ticket policy clearly states all sales are final. How they can not honor their own contract is beyond me and leave people without tickets they paid for. And there was definitely something shady with the reassigning. Very few people got an upgrade, while it appears almost everyone was downgraded into nosebleeds, despite having 20+ years in. I wouldn’t be upset for anyone if the seniority was clearly followed. But, again, how can you sell thousands of tickets and take them back? There shouldn’t be a public sale until all who paid for a ticket still has one.
Yes to all the above - I actually was downgraded in the reassignment from 2 shows to one!! Wtf. Charged for all 3 lol
Randall's Island, NY 9/29/1996, Randall's Island, NY 6/8/1997 (Ed and Mike), Jones Beach, NY 8/23/2000, Los Angeles, CA 7/10/2006, Hartford, CT 6/27/2008, Los Angeles, CA 10/6/2009, San Diego, CA 11/21/2013, Los Angeles, CA 11/24/2013, MSG, NY 5/1/2016, Seattle, WA 8/10/2018, Los Angeles, CA 5/6/2022, 5/7/2022, Camden, NJ 9/14/2022, St Paul 8/31/2023, St Paul 9/2/2023
Does anyone have the tickets they won in their Ticketmaster or 10 Club account yet? My credit card charge went through but I don’t see the tickets anywhere. Thanks
Does anyone have the tickets they won in their Ticketmaster or 10 Club account yet? My credit card charge went through but I don’t see the tickets anywhere. Thanks
Does anyone have the tickets they won in their Ticketmaster or 10 Club account yet? My credit card charge went through but I don’t see the tickets anywhere. Thanks
You will be emailed tickets to claim at a later date.
Does anyone have the tickets they won in their Ticketmaster or 10 Club account yet? My credit card charge went through but I don’t see the tickets anywhere. Thanks
You will be emailed tickets to claim at a later date.
Do we think that happens before tomorrow’s general sale or a much later date?
Austin, TX - 9/16/95 ~ Charleston, SC - 10/5/96 ~ Dallas, TX - 7/5/98 ~ San Antonio, TX - 4/5/03 ~ Denver, CO - 7/2/06 ~ EV - LA #2 - 4/13/08 ~ Austin, TX - 10/4/09 ~ Los Angeles, CA #1 - 11/23/13 ~ Los Angeles, CA #2 - 11/24/13 ~ Seattle, WA - 12/6/13 ~ NYC #1 - 5/1/16 ~ Boston, MA #1 - 8/5/16 ~ Boston, MA #2 - 8/7/16 ~ Boston, MA #1 - 9/2/18 ~ Boston, MA #2 - 9/4/18 ~ Louisville, KY - 9/17/22 ~ Ft. Worth, TX #1 - 9/13/23 ~ Ft. Worth, TX #2 - 9/15/23 ~ Austin, Texas #1 - 9/18/23 ~ Austin, Texas #2 - 9/19/23
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on2legs
Standing in the Jersey rain… Posts: 14,567
I’m not seeing any shows this tour but I feel awful for how this turned out for everyone.
Two thoughts come to mind…
1. It’s extremely important that seniority be honored for seating assignment. Not only does it show loyalty to fans, but more importantly seniority is why people renew their memberships every year. We pay dues every year - even when there are no tours. Sometimes it’s 3,4, or 5 years between tours in some areas. If you fail to honor seniority for seat assignment then there’s zero incentive to keep your membership active in non touring years. Instead we could just renew when the tour rumors begin and take random seat assignments.
2. The fiasco created here by Ticketmaster is another example of why monopolies are so bad. It’s not just that we are forced to pay whatever fees they feel like charging, but there is really no alternative for the next tour. In any other business, the ten club would seek out another vendor to handle its business after the way Ticketmaster botched this sale. But the reality is there are no alternatives. They have no choice but to go back to Ticketmaster on the next tour. So there’s zero incentive for TM to spend the money to fix what went wrong and we will get more of the same awful service next time.
1996: Randall's Island 2 1998: East Rutherford | MSG 1 & 2 2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel 2005: Atlantic City 1 2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV) 2009: Philadelphia 1, 2 & 4 2010: Newark | MSG 1 & 2 2011: Toronto 1 2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore 2015: Central Park 2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD) 2017: Brooklyn (RnR HOF) 2020: MSG | Asbury Park2021: Asbury Park 2022: MSG | Camden | Nashville 2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore
Does anyone have the tickets they won in their Ticketmaster or 10 Club account yet? My credit card charge went through but I don’t see the tickets anywhere. Thanks
You will be emailed tickets to claim at a later date.
Do we think that happens before tomorrow’s general sale or a much later date?
I think things are so fucked up right now with the TM/10C Lotto I am not sure anyone knows. It was a week later last time though.
I have a pending Charge but no email yet anyone here have the same issue? pending charge would be for indy show but still no email
Soldier Field 1995~Alpine Valley June I,II 1998~ United Center 2003~Alpine Valley 2003~Madison Square Garden I,II 2003~Toledo VFC 2004~Montreal 2005~Ottowa 2005~United Center I,II 2006~Cincinnati 2006~Summerfest I,II 2006~The Vic Theatre 2007~Lollapalooza 2007~Bonnaroo 2008~United Center I,II 2009~EV Chicago I,II 2008~Austin City Limits 2009~EV Chicago I,II 2011~Alpine Valley Sep 03,04 2011~Wrigley Field 2013~Seattle 2013
Does anyone think we’ll ever get an explanation on how seats were actually assigned? In the past, once you were selected in the lottery your seats were determined by you fab club number.
This is clearly not the case, at least for the show I’ve been paying attention to Chicago N2. Clearly something was either messed up and they can’t/won’t fix it or they included different criteria in the seat selection portion.
Would really like to understand the process…and definitely would like to know it spelled out prior to next lottery.
Easy and most logical answer; there’s more money to made selling the lower level seats, that normally get assigned to 10 c members, on the secondary market sites that Ticketmaster is in business with. No coincidence that the only shows that allow resale are the shows that 10c members got the shaft
This may sound really stupid, but since no denial emails yet, you think this morning they'll try add more members to shows or should I continue to drink my coffee and get my morning started 🤔
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
2000 - Toronto 2003 - Toronto 2005 - Toronto 2006 - Toronto I, Toronto II 2009 - Toronto 2011 - Hamilton 2013 - Pittsburgh, Buffalo 2014 - Detroit 2016 - Fort Lauderdale, Miami, Ottawa, Toronto I, Toronto II, Wrigley I, Wrigley II 2018 - Seattle I, Seattle II, Fenway I, Fenway II 2020 - Toronto, Hamilton 2022 - Las Vegas, Ottawa, Hamilton, Toronto 2023 - St. Paul I, St. Paul II
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
Someone really needs to approach PJ management about increasing the prices of the majority of their seats (higher quality) and ditching this PJ Premium concept.
The money they actually take home from this can easy made up by revising their pricing model AND still be very reasonable pricing (using a 2 tier system which they are at the point that they should do anyways).
10% is a lot of seats when you’re talking about a high demand show, ignoring even locations aspect of it.
This may sound really stupid, but since no denial emails yet, you think this morning they'll try add more members to shows or should I continue to drink my coffee and get my morning started 🤔
I suspect tonight will be when any additional (reallocated) tickets would go out.
person posted that they had until 9pm EST to resolve their card issue per their email.
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
I bet there are a TON of VIP/Friends and family holds for the Chicago shows as well. Gotta fit the whole rosters of the Cubs, Bulls, Bears, Hawks and maybe even Sox down there somewhere.
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
I bet there are a TON of VIP/Friends and family holds for the Chicago shows as well. Gotta fit the whole rosters of the Cubs, Bulls, Bears, Hawks and maybe even Sox down there somewhere.
You raise an excellent point.
I’d bet the prime hold backs that get released later will be larger than normal.
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
Actually, seating doesn't look as backwards seeing it layer out. With the exception of the first few being in the 300s, it more or less follows seniority.
when I try to pull up my requests to see if they are unfulfilled, it page now requesting a code. Probably due to VF. not sure, anyone can see their requests?
Amy The Great #74594
New Orleans LA 7/4/95 reschedule 9/17/95
Chicago IL 1998, 10/9/00, 06/18/03, 05/16/06, 05/17/06
08/23/09, 08/24/09, Lolla 08/05/07
Champaign IL 4/23/03
Grand Rapids MI VFC 10/03/04
Grand Rapids MI 19May06
Noblesville IN 05/07/10 Cleveland OH 05/09/10
PJ 20 2011
Baltimore MD, Charlottesville VA, Seattle WA 2013
St. Louis MO, Milwaukee WI 2014
Tampa FL, Chicago IL, Lexington KY 2016 Missoula MT 2018
All of those people with the lower numbers that are so disappointed... Did you get to see some great shows in the past? Better than any of us chopped livers with the "bad" numbers? Oh, the times of "front row tickets!" - I barely scraped by them. You pay how much for that membership? Is it like 30 bucks right now? A year? I understand wanting better tickets, we all want to have the best we can, but some of y'all really come across as a bit entitled. The band probably enjoys seeing newer faces and enthusiasm up front every so often too. Times change. I had the most wonderful experiences with this band, and before the last Baltimore show (the only one I could afford last time around and that was first postponed and then cancelled because of venue issues) I had won some and lost some. And I was always happy to get 10c tix so I did not have to deal with the general sale. Things have gotten so much better than during the PJ20 sale (where I got lucky!). Why not be happy for newer members too? Do you want it all just for yourselves? Because you pay a measly membership fee? I hope everyone who got tickets will enjoy the shows, I know I will, being in the fucking building and meeting with good friends, old and new. (I do feel with the ones that are now seemingly shut out because of CC balance limits.)
Seems that those who are in the 300 sections with better seniority than - let’s say you - have every reason to be upset, yet many congratulated those who recently received seats that belong to those who have been paying membership fees since the 90’s (were you even born yet?) . I’m positive that this is not how the band intended for this lottery. So try hard to be respectful of what the band intended. Your post was definitely not necessary and totally disrespectful and antagonistic.
100% agree. The entitlement associated with so many of these posts is really gross. It seems like most people got into the band when they were 15 or 16 and still act like teenagers when things don’t go their way.
It’s a concert - either you got tickets or you didn’t, and when you enter a lottery you don’t get to pick your seat. It’s part of the game and always has been. Getting a ticket to a show has never been a guaranteed part of the club membership, but so many people on here are acting like it’s their birthright to see this band every time they play. Wish you all could just chill.
Most of the people are aren’t complaining about not winning the lottery. It’s the people like 93xxx who has 300 level seats instead of 100 level when some guy who joined in 2015 has great seats who have a legitimate gripe. Your point is taken, but seniority isn’t being taken into account in some cases
Not to play Devil's advocate, but I think people have a legitimate gripe. One of the tenants of the 10C was that seating assignment is based upon membership. The lottery is one thing, either you get a ticket or you don't, and membership seniority has nothing to do with that selection. However, correct me if I'm wrong, but historically, once you got selected for the lottery, your seats were ostensibly based upon your seniority in the fan club. It's one of the reasons we all continue to pay the membership fee. For some reason, this tour, that is obviously not the case, and understandably some people are frustrated by that fact. I don't think 10C intended that seat assignments to be completely random, but there's obviously been some sort of change or error that has not been adequately explained to 10C members. I think the fault lies directly at the feet of TM, but that's just me.
Yes they literally lay this out as a benefit of being a member and paying your dues. How some people think that expecting to get what you pay for is crying is beyond me. I think they have a serious hero worship complex.
Exactly this. I mean words should have meaning right? We pay our increasing annual membership dues in exchange for a dwindling amount of benefits, one of the few remaining is supposedly seniority-based seating. The tour post by the band detailed how this was supposed to work for this tour (with seniority factored in), we made our purchase decisions, and then they didn't follow through on what we were told would be the process. But I'm not allowed to care?
The sole benefit is having the chance to get tix at face value. Thats it. Thats what you pay for. The singles and t shirts are gone. If you expect more, need to adjust. Its changed and with that your expectations need to change too.
Where does it state that the benefit of having a membership is a chance at tickets for face value? Ten Club Membership Benefits:
Priority Ticketing - Ten
Club holds the best tickets in the house for members-only presale
opportunities and rewards longtime fans for their dedication with
seniority-based seating. Ten Club strives to continually improve upon
its ticketing program to ensure that fan club members have access to the
most tickets possible per show.
Clearly states seniority based seating rewards and improving the ticketing program. I don't see over paying for 300 level tickets anywhere in the benefits.
On a base level. When you break it all down, that is the end all benefit. A chance for tix.
Alternative: no tix and resale.
Seniority-based seating. It’s right there, and it didn’t happen.
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
Actually, seating doesn't look as backwards seeing it layer out. With the exception of the first few being in the 300s, it more or less follows seniority.
Go through there and see how many are misplaced. Lets say its 10-12, example the 203xxx, thats right around my number in the 300s section. Guy right BELOW him is 110. All im saying, if thats you and your number, how would you feel being the "well its not that bad they only misplaced a few." This is just a small sample size for now as well, so I'll also say I'd like to see it when its more full but clearly off to a bad start.
Comments
Especially those who paid for tickets, and for one reason or another, the sale was declined with the double charge and now have none.
TM ticket policy clearly states all sales are final. How they can not honor their own contract is beyond me and leave people without tickets they paid for.
And there was definitely something shady with the reassigning. Very few people got an upgrade, while it appears almost everyone was downgraded into nosebleeds, despite having 20+ years in. I wouldn’t be upset for anyone if the seniority was clearly followed. But, again, how can you sell thousands of tickets and take them back?
There shouldn’t be a public sale until all who paid for a ticket still has one.
"...I changed by not changing at all..."
https://pearljam.com/ten-club/event/pearl-jam-2023-us-tour-presale-timeline
"...I changed by not changing at all..."
Seattle, WA 8/10/2018, Los Angeles, CA 5/6/2022, 5/7/2022, Camden, NJ 9/14/2022, St Paul 8/31/2023, St Paul 9/2/2023
1. It’s extremely important that seniority be honored for seating assignment. Not only does it show loyalty to fans, but more importantly seniority is why people renew their memberships every year. We pay dues every year - even when there are no tours. Sometimes it’s 3,4, or 5 years between tours in some areas. If you fail to honor seniority for seat assignment then there’s zero incentive to keep your membership active in non touring years. Instead we could just renew when the tour rumors begin and take random seat assignments.
if something goes wrong there, sadly for those folks, they likely will go to someone else.
This is absolutely fucked up. You are telling me sections 121 and 113 have no 10 club allocation? Is this all going to be premium? If so, this is just terrible. SECOND these seating spots are absolutely jacked up.
2003 - Toronto
2005 - Toronto
2006 - Toronto I, Toronto II
2009 - Toronto
2011 - Hamilton
2013 - Pittsburgh, Buffalo
2014 - Detroit
2016 - Fort Lauderdale, Miami, Ottawa, Toronto I, Toronto II, Wrigley I, Wrigley II
2018 - Seattle I, Seattle II, Fenway I, Fenway II
2020 - Toronto, Hamilton
2022 - Las Vegas, Ottawa, Hamilton, Toronto
2023 - St. Paul I, St. Paul II
The money they actually take home from this can easy made up by revising their pricing model AND still be very reasonable pricing (using a 2 tier system which they are at the point that they should do anyways).
10% is a lot of seats when you’re talking about a high demand show, ignoring even locations aspect of it.
person posted that they had until 9pm EST to resolve their card issue per their email.
I’d bet the prime hold backs that get released later will be larger than normal.
New Orleans LA 7/4/95 reschedule 9/17/95
Chicago IL 1998, 10/9/00, 06/18/03, 05/16/06, 05/17/06
08/23/09, 08/24/09, Lolla 08/05/07
Champaign IL 4/23/03
Grand Rapids MI VFC 10/03/04
Grand Rapids MI 19May06
Noblesville IN 05/07/10 Cleveland OH 05/09/10
PJ 20 2011
Baltimore MD, Charlottesville VA, Seattle WA 2013
St. Louis MO, Milwaukee WI 2014
Tampa FL, Chicago IL, Lexington KY 2016
Missoula MT 2018
Go through there and see how many are misplaced. Lets say its 10-12, example the 203xxx, thats right around my number in the 300s section. Guy right BELOW him is 110. All im saying, if thats you and your number, how would you feel being the "well its not that bad they only misplaced a few." This is just a small sample size for now as well, so I'll also say I'd like to see it when its more full but clearly off to a bad start.