Pearl Jam Headline Two Nights at BST Hyde Park

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  • Gravey1975
    Gravey1975 Posts: 342
    I still don't see the point of having to download the BST app too for the tickets. The ticket information on it looks like it is being pulled directly from the AXS app. 
    Yeah it's and/or. You don't need both. They have admitted as much even though they've been pushing the BST app hard.
  • Kearn5y
    Kearn5y Ireland Posts: 3,035
    Kearn5y said:
    Just downloaded the app. Seem to be the same as others. Friday tickets are there but no Saturday as it states something like I selected a different delivery method. Thought they sold both together as a deal offer. Do we just wait for the app to correct its self?

    Pap said:
    I have a 2-day 10C ticket, and still no QR code for Saturday (different delivery method?). Why can't they simply add a 'print your tickets' option?
    I had to message AXS customer service to get the Saturday QR code of my weekend ticket to appear. Had to wait 2 hours in the queue for the privilege...
    Through the app or on their websites? 
    Kearnsy
  • Gravey1975
    Gravey1975 Posts: 342
    edited June 2022
    Kearn5y said:
    Kearn5y said:
    Just downloaded the app. Seem to be the same as others. Friday tickets are there but no Saturday as it states something like I selected a different delivery method. Thought they sold both together as a deal offer. Do we just wait for the app to correct its self?

    Pap said:
    I have a 2-day 10C ticket, and still no QR code for Saturday (different delivery method?). Why can't they simply add a 'print your tickets' option?
    I had to message AXS customer service to get the Saturday QR code of my weekend ticket to appear. Had to wait 2 hours in the queue for the privilege...
    Through the app or on their websites? 
    I spoke to an advisor through live chat on the AXS site. 
  • False_Belief
    False_Belief Cardiff Posts: 763
    edited June 2022
    I DMd AXS UK on Twitter just under 48hrs ago and they’ve just updated the app with my Friday and Saturday tickets now showing.  

    They need your name, email address used at time of purchase,  order number and a short description of the issue.   

    Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022 

  • 1ThoughtKnown
    1ThoughtKnown Posts: 6,155
    edited June 2022
    I emailed axs support with my concerns, via a form email on the website. They responded with a request for additional information which included my name, order number, concert name and date, and short description of the issue and I am happy to report the problem was fixed in 72 hours. I have the tickets to both nights available for use/transfer in the axs app.  

    Post edited by 1ThoughtKnown on
  • Kearn5y
    Kearn5y Ireland Posts: 3,035
    Kearn5y said:
    Kearn5y said:
    Just downloaded the app. Seem to be the same as others. Friday tickets are there but no Saturday as it states something like I selected a different delivery method. Thought they sold both together as a deal offer. Do we just wait for the app to correct its self?

    Pap said:
    I have a 2-day 10C ticket, and still no QR code for Saturday (different delivery method?). Why can't they simply add a 'print your tickets' option?
    I had to message AXS customer service to get the Saturday QR code of my weekend ticket to appear. Had to wait 2 hours in the queue for the privilege...
    Through the app or on their websites? 
    I spoke to an advisor through live chat on the AXS site. 
    I filled out the ticket submittal request with all the necessary information. Got an email about 1hr later, saying that my tickets were delivered. Not sure if it was a response to my query but I'm sorted now. Thanks 
    Kearnsy
  • Tix finally arrived in account this morning. So excited. See you all there!
  • CornishMan
    CornishMan Cornwall, UK Posts: 455
    Yeah my Saturday ones arrived in the app today as well (the Friday ones like many others had already been there for a while).  I'd been watching this thread wondering whether to contact them about the missing Saturday tickets, but figured as the shows are still a few weeks away, I'd wait and see what happened first, and today they arrived without needing to contact them.  Presume that will be the case for others who were experiencing the same issue.
    London #1 2000, Reading 2006, London 2007, London 2009, London 2010, Manchester #1 2012, Manchester #2 2012, Manchester 2012 (EV), Milton Keynes 2014, London #2 2017 (EV), London #1 2018, London #2 2018, London #1 2022, London #2 2022, Manchester 2024.
  • SonicDub
    SonicDub Posts: 40
    I've only received one ticket to my app for the Saturday show, even though my order is for two tickets!! Anyone else having similar issues?
  • JeBurkhardt
    JeBurkhardt Posts: 5,321
    SonicDub said:
    I've only received one ticket to my app for the Saturday show, even though my order is for two tickets!! Anyone else having similar issues?
    Does it say 1 ticket above the QR code? I only have one QR code, but it says 2 tickets above it.
  • SonicDub
    SonicDub Posts: 40
    SonicDub said:
    I've only received one ticket to my app for the Saturday show, even though my order is for two tickets!! Anyone else having similar issues?
    Does it say 1 ticket above the QR code? I only have one QR code, but it says 2 tickets above it.
    It says 1 ticket above the QR code.  I have tickets for Friday night & it say 2 tickets.  
  • JeBurkhardt
    JeBurkhardt Posts: 5,321
    SonicDub said:
    SonicDub said:
    I've only received one ticket to my app for the Saturday show, even though my order is for two tickets!! Anyone else having similar issues?
    Does it say 1 ticket above the QR code? I only have one QR code, but it says 2 tickets above it.
    It says 1 ticket above the QR code.  I have tickets for Friday night & it say 2 tickets.  
    It sounds like they haven't ironed out all of the issues they were having with the delivery of Saturday tickets to the app. It has been a poop show at best. 
  • SonicDub
    SonicDub Posts: 40
    SonicDub said:
    SonicDub said:
    I've only received one ticket to my app for the Saturday show, even though my order is for two tickets!! Anyone else having similar issues?
    Does it say 1 ticket above the QR code? I only have one QR code, but it says 2 tickets above it.
    It says 1 ticket above the QR code.  I have tickets for Friday night & it say 2 tickets.  
    It sounds like they haven't ironed out all of the issues they were having with the delivery of Saturday tickets to the app. It has been a poop show at best. 
    It does seem a total poop show!! I've sent them an email, hopefully it gets sorted ASAP! 
  • Just got permission to travel over from US for work around this time.  Anyone have an extra ticket for Friday or Saturday?
    13 MD, PHL I II, BK I II, BUF, PGH
    12 PHL
    11 EV PHL
    10 MSGI&II, NEW, Hartford, VA
    09 ACL, PHLI II III & IV
    08 CAMI & II, DC, MSG I & II, EV - NY I, Newark, DC I
    07 CHI
    06 CLE CAMI & II DC NJ I & II PIT CIN
    05 MTL OTW PHL
    04 PA
    03 ALB SC CAMI HER NJ
    00 JBII CAMI
  • lastexitlondon
    lastexitlondon Posts: 14,876
    Just got permission to travel over from US for work around this time.  Anyone have an extra ticket for Friday or Saturday?
    There will be loads 


    this song is meant to be called i got shit,itshould be called i got shit tickets-hartford 06 -
  • Gravey1975
    Gravey1975 Posts: 342
    Has it even sold out?!
  • drfox
    drfox Posts: 1,481
    Has it even sold out?!
    Nope which is odd as the 2020 cancelled show sold out several months beforehand 
  • RatherStarved
    RatherStarved Posts: 5,766
    There are tickets but are there tickets in the 10c viewing area? 
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2; Indy; Chicago 1-2; MSG 1-2; Philly 2; Boston 2; Ohana 1-2; 2025: FL 1-2, ATL 1-2, Nash 1-2, Pit 1-2.
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • 20LEgend
    20LEgend Posts: 11
    There are loads available on Twickets both nights,most areas and some are below face value.
    https://www.twickets.live/
    28/10/96 LONDON
    04/06/00 MANCHESTER
    23/09/06 BERLIN
    18/06/07 LONDON
    17/08/09 MANCHESTER
    23/06/10 BELFAST
    25/06/10 LONDON
  • Thanks all!  Doesn't look like I can buy 1-2 of the Ten Club tickets on Twickets though...need to buy 3 or 4
    13 MD, PHL I II, BK I II, BUF, PGH
    12 PHL
    11 EV PHL
    10 MSGI&II, NEW, Hartford, VA
    09 ACL, PHLI II III & IV
    08 CAMI & II, DC, MSG I & II, EV - NY I, Newark, DC I
    07 CHI
    06 CLE CAMI & II DC NJ I & II PIT CIN
    05 MTL OTW PHL
    04 PA
    03 ALB SC CAMI HER NJ
    00 JBII CAMI