Shut out once again. Ten Club, I would like an explanation

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  • Abe Froman
    Abe Froman Posts: 5,379
    KC2917 said:
    I have had nothing to do at work this afternoon.  This thread has been a fucking life saver.  Truly, thank you all
    Be sure to check out the one where someone was billed twice for the new LP and now thinks they’ll overdraft for tickets. Pure gold. 
    Or the missing singles one where someone has contacted the Attorney Generals Office for the 10c practicing unfair business tactics.
    Lmfao. Wait what?
    No... for real!  Its unbelievable.
  • jdizzle8291
    jdizzle8291 Erie, PA Posts: 456
    KC2917 said:
    I have had nothing to do at work this afternoon.  This thread has been a fucking life saver.  Truly, thank you all
    Be sure to check out the one where someone was billed twice for the new LP and now thinks they’ll overdraft for tickets. Pure gold. 
    Or the missing singles one where someone has contacted the Attorney Generals Office for the 10c practicing unfair business tactics.
    Lmfao. Wait what?
    No... for real!  Its unbelievable.
    Now that is gold
    2016: Toronto I, Chicago I + II
    2018: Seattle I + II, Chicago I + II
    2020: Toronto, Ottawa, Quebec, Hamilton, Nashville, St. Louis, Krakow, Budapest, Zurich
  • KC2917
    KC2917 Posts: 872
    KC2917 said:
    I have had nothing to do at work this afternoon.  This thread has been a fucking life saver.  Truly, thank you all
    Be sure to check out the one where someone was billed twice for the new LP and now thinks they’ll overdraft for tickets. Pure gold. 
    Or the missing singles one where someone has contacted the Attorney Generals Office for the 10c practicing unfair and deceptive business practices.
    Winner!
  • In case anyone is left following this thread and was nervous about the original post and all of the speculation about mismatches and inconsistencies in their submission, here is my experience. I got confirmed for LA 1/2. 

    Name of 10C / TM account match?: Yes
    TM account have First and Last Name: Yes
    10C email / TM email match?: No
    10C account name / Credit card account name match?: No
    # of ticket request submissions?: 1

    Maybe this helps some folks waiting out the lottery and worrying about these details. Good luck everyone. 

      
  • I had a crap day at work.  This thread totally makes up for it.
    91 - Ames Iowa CY Stephens Auditorium
    Lots Lots Lots of shows.....
    2018 - Seattle 2/Missoula
  • jerparker20
    jerparker20 St. Paul, MN Posts: 2,528
    edited January 2020
    In case anyone is left following this thread and was nervous about the original post and all of the speculation about mismatches and inconsistencies in their submission, here is my experience. I got confirmed for LA 1/2. 

    Name of 10C / TM account match?: Yes
    TM account have First and Last Name: Yes
    10C email / TM email match?: No
    10C account name / Credit card account name match?: No
    # of ticket request submissions?: 1

    Maybe this helps some folks waiting out the lottery and worrying about these details. Good luck everyone. 

      
    At this point, everyone has moved on from tickets to the unknown regions of Crazytown.

    Hands down one of the greatest days on these forums in a very long time!

    Awesome job everyone!!!
    Post edited by jerparker20 on
  • amethgr8
    amethgr8 Posts: 766
    It totally love the forum as no one in my immediate family/friends truly understands the impact of a PJ show and either they roll their eyes, they glaze over after me explaining different lottery theories presented on the board or they change the subject as soon as I pause.  So thanks for everyone's input.

    I don't think PJ will ever go back to seats on the main floor.  When they did have seats in GA, older members got the best seats for years and for that I am very thankful. Pearl Jam has to consider ALL of their fans, young and old (fan club age), and going to GA has allowed a mix of both.  Older members still get the best reserved seat and I am also grateful for that as my husband doesn't care for compact chaos that goes on in GA.

    the fan club has to be over 100,000 active members with numbers into the 700k range, minimum.  I've been checking the forum, off and on, reading, feeling and learning from everyone's experiences and point of view, but there has only been a couple hundred people on here at any given time.  I don't think the number of people that didn't score tix is fully represented in just a few people.  Even if odds are at 99% and there are 7000 tix, 1% is 70 tix, all pairs, that would be a minimum of 35 shut out and we do not have replies from 35 people, with their picks, being shut out.

    why does someone get tix on a 7th choice over someone on their 1st choice, I don't know.  I have theories and have tried to illustrate them but am countered with members that believe the lottery can be figured out and there is no factor of chance.
    Amy The Great #74594
    New Orleans LA 7/4/95 reschedule 9/17/95
    Chicago IL 1998, 10/9/00, 06/18/03, 05/16/06, 05/17/06
    08/23/09, 08/24/09, Lolla 08/05/07
    Champaign IL 4/23/03
    Grand Rapids MI VFC 10/03/04
    Grand Rapids MI 19May06
    Noblesville IN 05/07/10 Cleveland OH 05/09/10
    PJ 20 2011
    Baltimore MD, Charlottesville VA, Seattle WA 2013
    St. Louis MO, Milwaukee WI 2014
    Tampa FL, Chicago IL, Lexington KY 2016
    Missoula MT 2018
  • josevolution
    josevolution Posts: 31,540
    Poncier said:
    JimmyV said:
    317 new posts on this thread since last time I checked the forum.   :)   After reading through some of these posts for the lottery.....I completely understand the people I talk to at pre-shows that roll their eyes if anyone asks if they go to the message boards.   This shit is ridiculous.  

    I'm worried that when I lose Baltimore on Sunday I will lose my mind as well. 
    A wise man once said "you can't lose what you've already lost". =)
    No it’s “ you can’t loose what you never had “ we’re not guaranteed anything by being long time members period 
    jesus greets me looks just like me ....
  • Lerxst1992
    Lerxst1992 Posts: 7,808
    Gonzo1977 said:
    Gonzo1977 said:
    Gonzo1977 said:
     All I'm saying...Never had an issue getting tickets until THIS tour.
    Maybe I've been lucky for 25 years...I don't fucking know.

    Regardless, still a bit strange to get shut out of 1 Canadian show when others are getting confirmed for all 4 Canadian shows.

    Anyways, looking forward to the new album.
    Enjoy your shows..I'm sure I'll eventually get my tickets through Ticketmaster and all will be good.

    If not, I'll catch them on the next album tour ...7 years from now... when a whole new ticketing system is in place.


      
    Good luck and I hope you secure tickets. Still curious though...what did you submit for?  GA?  And do you think older 10c numbers should get priority over newer members? 
    Submitted for Toronto & Hamilton - both for Best Available. Odds showed 99% chance. I know it's not a popular opinion on here...but yeah seniority should  give you a leg up on newer members ; especially if newer members are getting confirmed for 4 Canadian shows when I can't even get confirmed for 1 home town show. Makes zero sense to me.  
    Thanks for responding. If you didn’t make a mistake in the process you are only 1 of 2 people that has happened to
    Guess I'm in the 1% then because I know there wasn't a mistake. Whatever, I'll get there.
    Gonzo...my man....at some point we need to acknowledge that your issue with this ticketing has not been experienced by any of the thousands (?) of fans that have gone through this process over the first day and a half that the lottery has been chugging along. At worst, the system had a glitch that happened to occur to you (we are nearly all sympathetic)....at best (for the rest of the ticket lottery population) you mis-keyed something...this still sucks serious ass because any of us could be guilty of that.  But it is better than the random hand of digital doom descending upon random, unsuspecting 10C members.  

    Please accept our hearfelt (and I mean it) 10C family "sorry for your loss"...it sucks....a lot....we would not want it to happen to us.  Now can some admin shut this down....Hey McGruff disparage me in some horribly inappropriate way so this thing is put out of its' misery.

    So the OP Moses had his issue resolved? I’ve been away from the board for a while and just checked Moses comments, his last one was at 11.06AM (EST) and there was no reference of his issue being resolved. Does he have another ID here? You spoke on the phone with him?

    I am not sure why there is victim blaming here and why the heck you want to shut this down. And why you are misrepresenting facts (day and a half, it’s not, it’s just the first day that got reject notices). And minimizing the number of members impacted (it’s at least Moses, Gonzo, and two others who posted here, Gonzo is not the only one).

     At the very least all members deserve an explanation why low priority picks are beating higher priority picks in isolated cases (as far as we know - We don’t know how many members don’t post here or don’t want to go public with a complaint). 10c could admit the odds are wrong, but that does not seem to be case here.

    This could have been solved with an ACCURATE email if there was some sort of processing issue. But it should be statistically impossible for a low priority pick to beat a higher priority one. ALL customers deserve transparency.
  • Lerxst1992
    Lerxst1992 Posts: 7,808
    amethgr8 said:


    why does someone get tix on a 7th choice over someone on their 1st choice, I don't know.  I have theories and have tried to illustrate them but am countered with members that believe the lottery can be figured out and there is no factor of chance.

    The rules of the lottery draw are supposed to be by the priority we assign the pick. They should take everybody’s first pick for a show and only look at that pick for everyone before going to anybody’s second pick. What a few fans are saying happened should be impossible. The most likely explanation is some sort of processing error, but the vendor did not take the care as of yet to accurately notify the customer of what the precise issue is.  

    Since this only occurred to a few isolated incidents it should be easy for the vendor to identify and let all customers know what happened so we can be ensured all entries will be handled fairly and accurately.
  • jdizzle8291
    jdizzle8291 Erie, PA Posts: 456
    Gonzo1977 said:
    Gonzo1977 said:
    Gonzo1977 said:
     All I'm saying...Never had an issue getting tickets until THIS tour.
    Maybe I've been lucky for 25 years...I don't fucking know.

    Regardless, still a bit strange to get shut out of 1 Canadian show when others are getting confirmed for all 4 Canadian shows.

    Anyways, looking forward to the new album.
    Enjoy your shows..I'm sure I'll eventually get my tickets through Ticketmaster and all will be good.

    If not, I'll catch them on the next album tour ...7 years from now... when a whole new ticketing system is in place.


      
    Good luck and I hope you secure tickets. Still curious though...what did you submit for?  GA?  And do you think older 10c numbers should get priority over newer members? 
    Submitted for Toronto & Hamilton - both for Best Available. Odds showed 99% chance. I know it's not a popular opinion on here...but yeah seniority should  give you a leg up on newer members ; especially if newer members are getting confirmed for 4 Canadian shows when I can't even get confirmed for 1 home town show. Makes zero sense to me.  
    Thanks for responding. If you didn’t make a mistake in the process you are only 1 of 2 people that has happened to
    Guess I'm in the 1% then because I know there wasn't a mistake. Whatever, I'll get there.
    Gonzo...my man....at some point we need to acknowledge that your issue with this ticketing has not been experienced by any of the thousands (?) of fans that have gone through this process over the first day and a half that the lottery has been chugging along. At worst, the system had a glitch that happened to occur to you (we are nearly all sympathetic)....at best (for the rest of the ticket lottery population) you mis-keyed something...this still sucks serious ass because any of us could be guilty of that.  But it is better than the random hand of digital doom descending upon random, unsuspecting 10C members.  

    Please accept our hearfelt (and I mean it) 10C family "sorry for your loss"...it sucks....a lot....we would not want it to happen to us.  Now can some admin shut this down....Hey McGruff disparage me in some horribly inappropriate way so this thing is put out of its' misery.

    So the OP Moses had his issue resolved? I’ve been away from the board for a while and just checked Moses comments, his last one was at 11.06AM (EST) and there was no reference of his issue being resolved. Does he have another ID here? You spoke on the phone with him?

    I am not sure why there is victim blaming here and why the heck you want to shut this down. And why you are misrepresenting facts (day and a half, it’s not, it’s just the first day that got reject notices). And minimizing the number of members impacted (it’s at least Moses, Gonzo, and two others who posted here, Gonzo is not the only one).

     At the very least all members deserve an explanation why low priority picks are beating higher priority picks in isolated cases (as far as we know - We don’t know how many members don’t post here or don’t want to go public with a complaint). 10c could admit the odds are wrong, but that does not seem to be case here.

    This could have been solved with an ACCURATE email if there was some sort of processing issue. But it should be statistically impossible for a low priority pick to beat a higher priority one. ALL customers deserve transparency.
    This has been tough to follow all day, but for what it’s worth, at least a couple of these guys with the “issue” later came to find that when they went in to “redo” their requests, they didn’t fully understand the process and didn’t re-add their previous shows. Not sure if you were still checking in when that was discussed. So for at least a couple, it was unfortunately “user error” which sucks. 
    2016: Toronto I, Chicago I + II
    2018: Seattle I + II, Chicago I + II
    2020: Toronto, Ottawa, Quebec, Hamilton, Nashville, St. Louis, Krakow, Budapest, Zurich
  • Lerxst1992
    Lerxst1992 Posts: 7,808
    hey JD, as of about 1.30 there was one who admitted they forgot to resubmit both of their picks so at least one of their possible errors still seemed valid as of then.

    just now someone for Oakland reported the same thing happened to them. Priority four getting notified before priority one. I doubt they got a reject letter, but notifying lower priority picks over higher priority picks should not happen?
  • jdizzle8291
    jdizzle8291 Erie, PA Posts: 456
    hey JD, as of about 1.30 there was one who admitted they forgot to resubmit both of their picks so at least one of their possible errors still seemed valid as of then.

    just now someone for Oakland reported the same thing happened to them. Priority four getting notified before priority one. I doubt they got a reject letter, but notifying lower priority picks over higher priority picks should not happen?
    Hey bud, my mistake for jumping in here. You can always read through the thread to catch. Pretty sure a second person came forward and said they made the same “redo” mistake. Not saying the system maybe didn’t fuck up. All I’m saying is user error is also a possibility in some cases. 
    2016: Toronto I, Chicago I + II
    2018: Seattle I + II, Chicago I + II
    2020: Toronto, Ottawa, Quebec, Hamilton, Nashville, St. Louis, Krakow, Budapest, Zurich
  • amethgr8
    amethgr8 Posts: 766
    Lerxst1992:.."The rules of the lottery draw are supposed to be by the priority we assign the pick. They should take everybody’s first pick for a show and only look at that pick for everyone before going to anybody’s second pick. What a few fans are saying happened should be impossible"

    I agree, but doesn't appear the actual results are reflecting this.

    I think when posed with the question, the response will be, 'it's a lottery".  

    We as fans don't know the number of tickets available, the number of requests or priority numbers.  there is really a minimum amount of information to try and determine which shows will be more likely to be drawn and not.  Furthermore some of the requests numbers would change just minutes prior to closing the window of registering for tickets.  

    just trying to help, add perspective, FWIW
    Amy The Great #74594
    New Orleans LA 7/4/95 reschedule 9/17/95
    Chicago IL 1998, 10/9/00, 06/18/03, 05/16/06, 05/17/06
    08/23/09, 08/24/09, Lolla 08/05/07
    Champaign IL 4/23/03
    Grand Rapids MI VFC 10/03/04
    Grand Rapids MI 19May06
    Noblesville IN 05/07/10 Cleveland OH 05/09/10
    PJ 20 2011
    Baltimore MD, Charlottesville VA, Seattle WA 2013
    St. Louis MO, Milwaukee WI 2014
    Tampa FL, Chicago IL, Lexington KY 2016
    Missoula MT 2018
  • Poncier
    Poncier Posts: 17,868
    hey JD, as of about 1.30 there was one who admitted they forgot to resubmit both of their picks so at least one of their possible errors still seemed valid as of then.

    just now someone for Oakland reported the same thing happened to them. Priority four getting notified before priority one. I doubt they got a reject letter, but notifying lower priority picks over higher priority picks should not happen?

    That could simply be an issue with delivery of emails, until that person gets a rejection, there may not be a problem.
    This weekend we rock Portland
  • You cannot deny me! 

    But they did both LA shows:(
  • aurelgugus
    aurelgugus France & Luxembourg Posts: 499
    You cannot deny me! 

    But they did both LA shows:(
    GA?
    2012 : Amsterdam 2
    2014 : Amsterdam 1&2, Milan, Berlin, Werchter
    2018 : Amsterdam 1&2, Pinkpop, London 1, Berlin, Werchter, London 2
    2020 : ?
  • pawlowski1097
    pawlowski1097 Philadelphia, PA Posts: 607
    edited January 2020
    Wait what did I miss ? 
  • fortyshades
    fortyshades Posts: 1,835
    I didn't won my tickets in Europe either. In the end I realized that even though I followed all the directions, credit card number etc. For some reason there was a glitch and my options didn'n't go through. And I was too dumb to check if I got an email confirmation that stated that I entered the lottery. (And it would have been first concert with my son.) It happens. Talk to fans and you truly start to realize we help one another here.
  • Wait what did I miss ? 
    Mostly a whole bunch of people who think math and instructions are hard. And horsey sauce.