Shut out once again. Ten Club, I would like an explanation

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  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    PB11041 said:
    Can you share the email that said you did not win along with the email of your confirmation of entry?  Something does not jive here.
    +1
    ___________________________________________

    "...I changed by not changing at all..."
  • mrk2
    mrk2 Finland Posts: 2,091
    Have you done something naughty in the past?
    225xxx - 6/28/00, 10/20/01, 10/22/01, 9/11/06, 9/22/06, 9/23/06, 6/18/07, 6/26/07, 8/15/09, 6/25/10, 6/30/10, 7/4/12, 7/5/12, 7/7/12, 7/10/12, 6/26/14, 6/28/14, 7/3/18, 7/5/18
  • 100 Pacer
    100 Pacer Toronto, ON Posts: 9,321
    moses-i said:
    As the title says. I'm a loyal Ten Club member who once again didn't get Ten Club tickets to any shows (specifically in my town Toronto). I would like someone from the Ten Club to explain how this happened when other ppl got all four shows (and will probably get even more US dates) with a third choice Toronto pick. And it appears I'm not the only one. I'm sorry but this is ridiculous and needs be addressed! Thank you.

    To the good ppl in the Ten Club. If anyone by chance got two extra tickets for Toronto and/or Hamilton, I will be happy to take them off your hands. Thanks!


    I lost on the first Toronto show (hometown) during the 10C lottery in 2016 and also wasn’t present for the second Toronto show drop on Ticketmaster. It was the first time I had lost out on Toronto via 10C; however, I was still at both shows thanks to the generous spirit of our fellow 10C members. Take a deep breath and let the dust settle, wait for people to receive ticket location confirmations and look out for posts offering up spares. Be patient, stay positive, and you’ll be rewarded. You may not have 2 tickets together but if you want to get into the show you likely will.
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

    1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X2
  • moses-i
    moses-i Posts: 138
    I posted a screen grab of my confirmation email earlier. Here is the reject email:


    if jah is the ship, we smile at the storm.
  • josevolution
    josevolution Posts: 31,553
    I feel for you I’ve gotten lucky twice with lottery picks , but never for hometown shows @MSG in 0-6 or what ever it might be but all I know I’ve been shutout every single MSG show with lottery that also includes TOTD ..
    jesus greets me looks just like me ....
  • RP123663
    RP123663 Posts: 188
    kristophed said:
    1st choice Toronto BA
    2nd Choice Hamilton BA

    Shut out
    Unpossible.  Unless you had a name issue that didn't match 10C and Ticketmaster, or a credit card issue.   
  • moses-i
    moses-i Posts: 138
    And here is Toronto:


    if jah is the ship, we smile at the storm.
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    Keep after 10c until they explain what happened. Email and call. What you describe should be almost impossible and it is likely something else went wrong, but 10c should tell you what that was. Keep us posted.
    ___________________________________________

    "...I changed by not changing at all..."
  • drakeheuer14
    drakeheuer14 Posts: 4,619
    JimmyV said:
    Keep after 10c until they explain what happened. Email and call. What you describe should be almost impossible and it is likely something else went wrong, but 10c should tell you what that was. Keep us posted.
    Wouldn’t it be Ticketmaster that would know? 
    Pittsburgh 2013
    Cincinnati 2014
    Greenville 2016
    (Raleigh 2016)
    Columbia 2016
  • cincybearcat
    cincybearcat Posts: 16,821
    This thread has me concerned.  
    hippiemom = goodness
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    drakeheuer14 said:
    JimmyV said:
    Keep after 10c until they explain what happened. Email and call. What you describe should be almost impossible and it is likely something else went wrong, but 10c should tell you what that was. Keep us posted.
    Wouldn’t it be Ticketmaster that would know? 
    Ticketmaster hasn't been operating in a vacuum. 10c has been involved and Santos specifically asked that they be emailed if there are questions.
    ___________________________________________

    "...I changed by not changing at all..."
  • drakeheuer14
    drakeheuer14 Posts: 4,619
    On another note, are you the only one that has received an email stating you didn’t win tickets so far? That alone would make me think something else happened other than odds being against you. 
    Pittsburgh 2013
    Cincinnati 2014
    Greenville 2016
    (Raleigh 2016)
    Columbia 2016
  • andrew68
    andrew68 Toronto Posts: 1,845
    0-4 as well

    explanation is we DID NOT WIN the lottery .....such is life 
    Any new realizations... would have to wait...
    Til he had more time,... more time...
    Time to dream,... to himself... he waves goodbye,
    To himself... I'll see you on the other side...
  • jdizzle8291
    jdizzle8291 Erie, PA Posts: 456
    Another theory is that a lot of people did as they said and waited until the very end to enter their lotto picks. If the odds did their final update at 5:00pm PST on Wednesday but the lotto ran until 12am PST, it’s possible that the reserved odds dropped below 99% and we wouldn’t know because we wouldn’t see the odds right before lotto close, not to mention a further dip in GA. So it could be possible that a very unlucky few did indeed get legitimately shutout.
    Not saying it’s cool/right/wrong/etc. just impartially saying it could be possible. 
    2016: Toronto I, Chicago I + II
    2018: Seattle I + II, Chicago I + II
    2020: Toronto, Ottawa, Quebec, Hamilton, Nashville, St. Louis, Krakow, Budapest, Zurich
  • RP123663
    RP123663 Posts: 188
    cincybearcat said:
    This thread has me concerned.  
    cincybearcat said:
    This thread has me concerned.  

    I wouldn't sweat it.  If you entered the correct info and chose best available for a show that had 99%, you will get tickets.  The only ways someone got "shut out" of a show that had 99% at the time the lottery closed is:

    1. They chose GA only.
    2. Their name didn't match between TM and 10C.
    3. They had issues with their credit card
  • Poncier
    Poncier Posts: 17,872
    Something definitely doesn't add up here.
    Either the odds were incorrectly listed at 99%, or Ticketmaster is doing something crazy with the draws completely different to what 10club did in the past.
    This weekend we rock Portland
  • kristophed
    kristophed Posts: 73
    RP123663 said:
    kristophed said:
    1st choice Toronto BA
    2nd Choice Hamilton BA

    Shut out
    Unpossible.  Unless you had a name issue that didn't match 10C and Ticketmaster, or a credit card issue.   
    I don't think there would be a name issue. Same credit card (Amex)I pay for 10C with and all previous concert tickets. 
  • chitownp76
    chitownp76 Posts: 1,473
    This doesnt add up, it said that the odds work exactly the same as they did in 10C. And if thats the case, the Home/AWAY shows were almost identical in regards to odds being so great and 10C securing "more tickets than ever before". Clearly you submitted correctly, as you received a confirmation email along with emails saying you didnt win tickets. Do you live in the US and maybe your bank blocked a international charge?
    2014: Moline, IL
    2015: EV Solo (Metro Chicago)
    2016: Philadelphia PA 1, Philadelphia PA 2, New York City NY- MSG 1, EV Solo (Metro Chicago), Boston MA Fenway 1, Wrigley 1, Wrigley 2
    2017: EV Ohana Fest (Dana Point, CA), EV/Pete Townshend Quadrophenia Rosemont, IL
    2018: Seattle WA 1, Seattle WA 2, Missoula MT, Wrigley 1, Wrigley 2, Boston MA Fenway 1, Boston MA Fenway 2
    2019: EV Tempe, AZ
    2020: PPD
    2022: EV & Earthlings Chicago 1 & 2, Phoenix AZ, Camden NJ, Nashville TN, St. Louis MO
    2023: EV Tempe, AZ, St Paul, MN 2, Chicago 1 & 2
    2024: Noblesville, IN, Wrigley 1, Wrigley 2
  • RP123663
    RP123663 Posts: 188
    kristophed said:
    RP123663 said:
    kristophed said:
    1st choice Toronto BA
    2nd Choice Hamilton BA

    Shut out
    Unpossible.  Unless you had a name issue that didn't match 10C and Ticketmaster, or a credit card issue.   
    I don't think there would be a name issue. Same credit card (Amex)I pay for 10C with and all previous concert tickets. 
    I know some people put their short version of their name for their 10 club profile (Bill instead of William).  If that doesn't match with Ticketmaster, it could be rejected.  

    Otherwise, I think a lot of people may have clicked on GA only and not both GA and RES.  This would be the only other way to get shut out of a 99% show.  

    At the bottom of the email confirming your request shows you exactly what you picked.  If you wanted best available, it will show that you chose 2 types of tickets for each show.
  • moses-i
    moses-i Posts: 138
    chitownp76 said:
    This doesnt add up, it said that the odds work exactly the same as they did in 10C. And if thats the case, the Home/AWAY shows were almost identical in regards to odds being so great and 10C securing "more tickets than ever before". Clearly you submitted correctly, as you received a confirmation email along with emails saying you didnt win tickets. Do you live in the US and maybe your bank blocked a international charge?
    I live in toronto
    if jah is the ship, we smile at the storm.

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