Shut out once again. Ten Club, I would like an explanation

Lerxst1992

Sarava said:

kristophed said:

1st choice Toronto BA
2nd Choice Hamilton BA

Shut out

Hmm, both are 99%. Did you get the email confirming your choices? Or are you sure your CC is good? this doesn't add up. Either way, that sucks and I'm sorry :(

that sucks. I’d be super frustrated 

Lerxst1992

kristophed said:

Sarava said:

kristophed said:

1st choice Toronto BA
2nd Choice Hamilton BA

Shut out

Hmm, both are 99%. Did you get the email confirming your choices? Or are you sure your CC is good? this doesn't add up. Either way, that sucks and I'm sorry :(

Got the confirmation email for both, read the email this morning that told me I was not selected.

I'll still be at the shows somehow, just annoying that's all

So as many speculated, the 99% odds were wrong.

kristophed

Lerxst1992 said:

Sarava said:

kristophed said:

1st choice Toronto BA
2nd Choice Hamilton BA

Shut out

Hmm, both are 99%. Did you get the email confirming your choices? Or are you sure your CC is good? this doesn't add up. Either way, that sucks and I'm sorry :(

that sucks. I’d be super frustrated 

I guess I can't really complain, with 10C I have been 17/17 since 2000.

Sarava

kristophed said:

Sarava said:

kristophed said:

1st choice Toronto BA
2nd Choice Hamilton BA

Shut out

Hmm, both are 99%. Did you get the email confirming your choices? Or are you sure your CC is good? this doesn't add up. Either way, that sucks and I'm sorry :(

Got the confirmation email for both, read the email this morning that told me I was not selected.

I'll still be at the shows somehow, just annoying that's all

I would email them and ask nicely if there was a problem with your entry. The odds of missing 2 99%'s is astronomically low. I'm not sure they will respond much to being called out on the forum, though.

Spiritual_Chaos

kristophed said:

Sarava said:

kristophed said:

1st choice Toronto BA
2nd Choice Hamilton BA

Shut out

Hmm, both are 99%. Did you get the email confirming your choices? Or are you sure your CC is good? this doesn't add up. Either way, that sucks and I'm sorry :(

Got the confirmation email for both, read the email this morning that told me I was not selected.

I'll still be at the shows somehow, just annoying that's all

If they were 99% I would email tenclub. Then something is wrong. Or everyone has misunderstood the lottery system. 99% should give you a ticket. I would believe that 1% chance of not winning, is due to how the lottery system is programmed (not going up to three digits) or the Tenclub needing an out just in case.

Even with 1% meaning 1 out a 100 not getting a ticket... I would say you should have gotten one of your tickets. Do you know if anyone had Hamilton BA as their 3rd choice and got a ticket, but you were shut out at 2nd choice?

moses-i

For all the "you picked GA or bust so it's your own fault ppl"...I did Toronto and Hamilton BA. In that order. And the probability works this way: it is 99% for each show then getting Toronto as your third pick is .99^3 which is about .97 or 97%. While getting Toronto as your first pick should 99%. In fact that is an oversimplification, I assumed that tickets were replaced on each draw or that there are basically infinity tickets. So if the draw is done as it APPEARS it should (I.e. you pick from first priority ppl first then 2nd and 3rd and so on) it is basically impossible for someone to get a Toronto 3rd pick over a Toronto 1st.

CantKeepmedown

I assumed you picked GA only.  Missing out on two best availables at 99% odds is horrendous luck.  I'd be pissed as well.  

Spiritual_Chaos

moses-i said:

For all the "you picked GA or bust so it's your own fault ppl"...I did Toronto and Hamilton BA. In that order. And the probability works this way: it is 99% for each show then getting Toronto as your third pick is .99^3 which is about .97 or 97%. While getting Toronto as your first pick should 99%. In fact that is an oversimplification, I assumed that tickets were replaced on each draw or that there are basically infinity tickets. So if the draw is done as it APPEARS it should (I.e. you pick from first priority ppl first then 2nd and 3rd and so on) it is basically impossible for someone to get a Toronto 3rd pick over a Toronto 1st.

What? The percentage chance, you can only use for your 1st choice. 2nd, 3rd you can't use math for - because it depends on how many has put it on their list and the amount of tickets available.

The ones who put it as 2nd choice are only able to get one if there are tickets left after the 1st choice-round (as in, there were more tickets than fans putting it as their 1st choice). Then the rest of the tickets are given out at random to those who put it as the 2nd choice. And then of there are tickets left, the lottery go down to the ones who has put it as their 3rd choice.

moses-i

Spiritual_Chaos said:

moses-i said:

For all the "you picked GA or bust so it's your own fault ppl"...I did Toronto and Hamilton BA. In that order. And the probability works this way: it is 99% for each show then getting Toronto as your third pick is .99^3 which is about .97 or 97%. While getting Toronto as your first pick should 99%. In fact that is an oversimplification, I assumed that tickets were replaced on each draw or that there are basically infinity tickets. So if the draw is done as it APPEARS it should (I.e. you pick from first priority ppl first then 2nd and 3rd and so on) it is basically impossible for someone to get a Toronto 3rd pick over a Toronto 1st.

What? The percentage chance, you can only use for your 1st choice. 2nd, 3rd you can't use math for - because it depends on how many has put it on their list and the amount of tickets available.

The ones who put it as 2nd choice are only able to get one if there are tickets left after the 1st choice-round (as in, there were more tickets than fans putting it as their 1st choice). Then the rest of the tickets are given out at random to those who put it as the 2nd choice. And then of there are tickets left, the lottery go down to the ones who has put it as their 3rd choice.

As I said, it is an oversimplification that assumes the odds stay the same with each round. Your explanation of the system as we understand proves by point-it is impossible to get shut out at a first choice pick while others get it at third.

PB11041

This is kinda disappointing to hear.  

MANTIS

did you have enough space on your credit card. The fine print says insufficient funds will result in loss of tickets...

pjl44

moses-i said:

Spiritual_Chaos said:

moses-i said:

For all the "you picked GA or bust so it's your own fault ppl"...I did Toronto and Hamilton BA. In that order. And the probability works this way: it is 99% for each show then getting Toronto as your third pick is .99^3 which is about .97 or 97%. While getting Toronto as your first pick should 99%. In fact that is an oversimplification, I assumed that tickets were replaced on each draw or that there are basically infinity tickets. So if the draw is done as it APPEARS it should (I.e. you pick from first priority ppl first then 2nd and 3rd and so on) it is basically impossible for someone to get a Toronto 3rd pick over a Toronto 1st.

What? The percentage chance, you can only use for your 1st choice. 2nd, 3rd you can't use math for - because it depends on how many has put it on their list and the amount of tickets available.

The ones who put it as 2nd choice are only able to get one if there are tickets left after the 1st choice-round (as in, there were more tickets than fans putting it as their 1st choice). Then the rest of the tickets are given out at random to those who put it as the 2nd choice. And then of there are tickets left, the lottery go down to the ones who has put it as their 3rd choice.

As I said, it is an oversimplification that assumes the odds stay the same with each round. Your explanation of the system as we understand proves by point-it is impossible to get shut out at a first choice pick while others get it at third.

Yeah, there's no way a 3rd priority would get selected over a 1st BA. Was your entry invalidated for some reason? Do your 10C and TM names not match?

JimmyV

As others have said, email 10c. And keep emailing and calling until you get an explanation. My guess is that there was some problem with your entry but if so they should be able to tell you what it was.

PB11041

Can you share the email that said you did not win along with the email of your confirmation of entry?  Something does not jive here.

moses-i

MANTIS said:

did you have enough space on your credit card. The fine print says insufficient funds will result in loss of tickets...

I have probably $10000 on my cc and I never have issues with cc. I regularly buy stuff from all over the place online. No flags, no declines.

CopperTom

Did anyone get contacted by Tickets Today regarding any issue with their payment?

mpedone

Here's the only thing I can think of, and it makes no sense, but then, it is TicketMaster:
Numbers were not drawn for each show sequentially by round. Meaning, they didn't put all the Toronto Priority #1 numbers in a hat, draw, then put all the Ottawa P1 numbers in a hat, draw, etc.

Instead, they put all the Quebec City P1 numbers in a hat, drew, then put all the p2 Quebec City numbers in a hat, drew, then P3, then P4. Then, all the fans who were shut out of Quebec City got dumped into the Ottawa hat, along with the Ottawa Priority #1 fans, and the draw proceeded.

This is my hunch, as Quebec City emails went out first, followed by Ottawa. I'm not sure of the Hamilton/Toronto timeline, as I was already in bed, but it seems like TM went East-to-West instead of chronologically (so, hey, if this is the stupid, stupid system they're using, good news for NYC and Baltimore).

Again, it doesn't make much sense, but it would explain how you could pick a show as your #1 Priority, but miss out to someone who ranked it lower.

Foriginal Sin

Are they already sending out confirmations on shows?? Anyone else get a confirmation that they won or lost?

PB11041

mpedone said:

Here's the only thing I can think of, and it makes no sense, but then, it is TicketMaster:
Numbers were not drawn for each show sequentially by round. Meaning, they didn't put all the Toronto Priority #1 numbers in a hat, draw, then put all the Ottawa P1 numbers in a hat, draw, etc.

Instead, they put all the Quebec City P1 numbers in a hat, drew, then put all the p2 Quebec City numbers in a hat, drew, then P3, then P4. Then, all the fans who were shut out of Quebec City got dumped into the Ottawa hat, along with the Ottawa Priority #1 fans, and the draw proceeded.

This is my hunch, as Quebec City emails went out first, followed by Ottawa. I'm not sure of the Hamilton/Toronto timeline, as I was already in bed, but it seems like TM went East-to-West instead of chronologically (so, hey, if this is the stupid, stupid system they're using, good news for NYC and Baltimore).

Again, it doesn't make much sense, but it would explain how you could pick a show as your #1 Priority, but miss out to someone who ranked it lower.

even then there is literally no way you could lose 2x with BA on 99%, it is theoretically possible, but totally unbelievable.

PB11041

Foriginal Sin said:

Are they already sending out confirmations on shows?? Anyone else get a confirmation that they won or lost?

yesterday was Canada, today will be Denver, LA and Oak